Their 'GM' does not stand by his offer. Stopped by to finalize an appraisal on my trade in from Carfax online and took a look at a RAM 2500. Test drove it and cranked some numbers. Their KBB offer was $5,000 less than what I had received but they were willing to match it. Sale price (discount) was nowhere near what a local competitor was offering ($10k difference) and we (Chase [SM?]), but agreed to part ways so that I could undercover the price at the competitor (transparency is everything) and make an informed decision. On the way back to my car I was intercepted by my salesman and said the manager wanted to speak with me for 2 minutes. I kindly refused and went along my way. I was then texted by one of the directors, Selena, with an offer from the GM a price match with the competitor (See picture), which I then agreed to. I come back a couple of hours later only to be greeted by Sagar (SM). Claiming there was a miscommunication and the best he could do is $5k difference. I explained that Selena had spoke to the GM and texted me that he would match the competitors discount. Sagar then admitted the GM doesn't work on weekends and he had his authority to make offers but would not honor mine. He said he could subtract from the price and lower my trade value or any combination of, even threatened to add $5k in addendum charges he was insistent at keeping this $5k. All this as we saw salesman try to push a sale on a family, raising his voice as more of his associates gathered around them. Sagar was clearly frustrated with the push back from me. I ended up explaining to him that I would seek further clarification with John S, the actual GM at a later date. Sales managers here use the title of General Manager loosely and speak on his behalf when he's clearly not there. This is clearly a tactic to make potential buyers feel like their offers are going to the 'top'; Sagar admitted that the GM doesn't work the weekends which may explain the lack of professionalism observed throughout. We did see several salesmen just lounging about, toying inside one of the dealers used stock escalades. Bottom line is: lack of professionalism and an agreement is such and written. They should honor it read more

Van Nuys CDJR - How many GMs could they have? - Car Dealers Near Me - Van Nuys, California

See all

After 2 ys of owning my jeep the paint on the hood started to fade away.Took it a the jeep dealership in san fernando & was told the hood had been repainted. Last wk I tried starting my car and the anti theft alarm came on preventing it from starting. Took it to the San Frenando dealership and was told a aftermarket was put on by Van nuys dealership & they should have taken it out or disabled it. Went to to VN dealership & was told they couldn't do anything about it and they definitely could care less. Prior to all this Van Nuys dealership had my jeep for a whole month & when I picked it was dented & all scratched up on back bumber.They attempted the fix it but was left with imperfections Avoid this place at all cost especially the service manager Hector Herrera, Selena Morales, And former sales person Ryan now a manager. read more

See all

I came here to get my ram service because I have an open recall on it. I walk in and the guy tells me that he cannot just take me in that I need to set an appointment. I said OK that's fine. He said yeah no ma'am I can't see you until two weeks. I have never heard of a dealership not being able to fix a car With an appointment until two weeks. Service is horrible. Nobody acknowledge me when I walked in the door. everybody has an attitude, take your money and your time elsewhere. They are a horrible dealership. read more

Lio is amazing, highly recommend! Let us really take our time and was very helpful, knowledgeable and honest.

DO NOT USE THIS SERVICE DEPT! Negligence, Deception, and Vehicle Damage--Avoid Payman at All Costs.I brought my Jeep in for a minor Check Engine Light (P0507). What followed was a three-week nightmare of dishonesty, negligence, and property damage orchestrated by Service Advisor, Payman, and covered up by the General Manager. (Jonathan Schwartz)Here are the facts:Deception and Theft of Time: Payman is a habitual liar who avoids written communication. After I explicitly authorized the $\$2,160$ engine tear-down, he stalled the repair for a week by falsely claiming I withheld authorization. The GM later echoed this lie to cover up the service department's failure to complete the job.Negligence and Property Damage: After holding my vehicle for three weeks, your team returned it UNFIXED and in WORSE condition. The dashboard now displays a critical Master Warning Light (Exclamation Point) that was not present when I dropped it off. This new fault occurred while the vehicle was in your custody, proving your staff was either negligent or misused my property.Refusal to Repair Damage: When confronted, the General Manager refused to repair the damage his team caused, and falsely claimed the Master Warning Light was merely the TPMS light to evade responsibility.I was subjected to arrogance, deception, and my vehicle was actively damaged by the professionals I paid to trust. I have filed a formal complaint with the Bureau of Automotive Repair (BAR) and am proceeding with a Small Claims lawsuit to recoup the costs of the repairs necessitated by this dealership's negligence.WARNING TO OWNERS: Save yourself the time, frustration, and potential damage to your vehicle. Find an independent shop. My advice: Don't buy a Jeep if this is the level of service you can expect. read more

My son and I recently purchased used Jeep wranglers. Upgrading our mats and windshield wipers with Jeep Brand products was a breeze when called Van Nuys Jeep! And they're affordable too! Their Parts Department staff are courteous, professional, friendly and knowledgeable...finding the perfect fit for our Jeep wrangler models. They even helped me install my wipers (I'm short) lol. And popped the mats in for me! Thank you to everyone! read more

This place will call you three times a day and answer every call till they get you to sighing the contract and drive off the lot. I have a problem with the jeep on the way home and no call back. And the service wait is 1.5 weeks. I wish I never got this jeep from them read more

I've been waiting for five months to get a rental car so I can take my Jeep in for service because it keeps turning off automatically and sometimes won't start. The service advisors keep giving me conflicting information, and no one seems to be on the same page. Even though I have warranty coverage through Ally, which includes rental coverage, they still refuse to issue me a rental, despite being on the waiting list for months. Service advisors and receptionist are always rude and are never helpful and have hung up the phone on me a few times. read more

Van Nuys CDJR - Car Dealers Near Me - Van Nuys, California

Terrible customer service. Routine problem takes weeks to diagnose. I have never been to a less efficient dealership and will look to service car elsewhere. They actually seem to enjoy the fact that it takes them weeks to repair the vehicle. read more

Quick story about my experience with the staff at this dealership. I bought a truck from this dealership only to find out it wasn't WATERPROOF. What happened was that during the few raining days that I had left my truck in my driveway water leaked in from the top corner of the rear windshield. I called the dealership to try and speak with someone but they told me I would have to call another day because the used car manager had left and he was the person I needed to speak with. I called on a different day and the receptionist answer. She asked what I needed help with and I explained to her what happened so she transferred me to the manager. The thing is the manager never answered the phone all I would hear is the phone being picked up and hanged up right away. This went on for a few days and nobody wanted to talk to me. I tried different approaches as to talking to different departments but it was the same thing over and over. All I wanted was to speak with someone. I just couldn't believe this bad terrible neglectful service. If I would've known how they do business here I would've never bought a truck at this dealership. read more

Van Nuys CDJR - I called several times on different days - Car Dealers Near Me - Van Nuys, California

Had a phenomenal experience here. My wife was recently rear ended on her way to work one morning, and being that her car was model year 2008 with 240k miles, our insurance ended up totaling it out after we got the estimate for repairs. So we started car shopping for a new (used - new to us) vehicle to be her daily driver & work commute vehicle. I did a lot of research, and we found a 2014 BMW x3 with low miles & in great condition at the CDJR used car dealer on Van Nuys Blvd. (Note, this is not the CDJR new car dealership that's a little farther north on Van Nuys Blvd. Part of the same family of dealers, but this review is for their used car lot a farther south on Van Nuys Blvd.) My wife and I showed up there at 7pm, after a day of driving to dealerships all over and test driving vehicles, and found the sales associates at this lot to be a breath of fresh air. We dealt directly with Moises, and he was helpful, friendly, knowledgeable about the car we were there to see, and just overall seemed like a good guy. We text drove the BMW x3, liked it (my wife loved it), but we couldn't purchase at that moment because we were still waiting for the insurance payout on the totaled vehicle. We didn't want to lose the BMW to another buyer, so we put a $1,000 deposit down on my debit card, the following day.....although in retrospect we should have done it that same night, I just couldn't pull the trigger on the deposit, but after driving home, my wife and I talked about our positive experience at this dealer, and our really positive experience with Moises, and we decided that was the right vehicle (so I went back the next day & put the deposit down.) Ultimately we ended up not purchasing the vehicle because our insurance gave us an owner retained settlement offer a couple days later, and my wife and I decided to go with that option, so I returned to Keyes CDJR used cars, and had to ask for a refund of the deposit. I explained the situation to a manager, and he was extremely understanding & professional about the whole situation......the refund was issued, I got a receipt and I was in & out in about 30 minutes. A couple days later the refund showed up on my debit card, exactly as it should. Overall, it was an extremely positive used car buying experience (even though we didn't end up buying the car), and didn't have any of the weird salesman, sleazy tactics that most people associate with used car dealers. If & when the time comes that we're ready to buy a used car, this dealership will absolutely be our first stop! A+ to these guys, and their professional manners/etiquette! read more

IF YOU ARE A GIRL THEY WILL TRY TO SCAM YOU. Eddie is sexist and petty and tried to take advantage of my situation (I had to tow my Jeep there and it wouldn't start) He tried to charge me $2400 for an ALTERNATOR which is typically only a couple hundred dollars. When I told him I would be towing it elsewhere and to leave the keys with someone for the tow truck driver to grab from, HE GHOSTED ME AND HID MY KEYS before clocking out and leaving. The tow truck driver was there for over an HOUR waiting for the people there to try to locate my keys. All the quotes for the exact new alternator I need everywhere else are less than 600 including installation What a weirdo. Do not send your daughters or girlfriends here. read more

I just got a great deal on a new 2023 Dodge Challenger SXT here. I drove out from Ventura County and it was well worth it. Two excellent salesmen helped me out: Mena Mansour and Alfredo at Van Nuys CDJR. I cannot recommend them enough. If you're looking for a great deal, then be sure to contact Mena or Alfredo at Van Nuys CDJR! 5 star experience all around. read more

Van Nuys CDJR - Car Dealers Near Me - Van Nuys, California

im still waiting for a call or email from manager about my 3 pending issues 1 month later and no call or follow up at this point im going to pay for pending items and take them to small claims court to resolve this issues car detail alaigment and gas tank fill up this were promised at the time of purchase and none very disappointed... ThINK twice before purchasing here... I regret not reading rating before my purchase read more

The team at Van Nuys CDJR treated me so well I wanted to return the gratitude with this review. My Corvette blew up leaking coolant everywhere and I decided to take in another older car as a trade and got exactly what I was asking for it and found the exact car that I was looking for. I needed a car bad and fast! They didn't try to add on any warranties, dealer mark ups, add-ons accessories, window etching, alarms, GPS's. They just sold me a car straight up with no games. Emily did a lot of work and I wanted to send out my appreciation for her and the entire team for such a pleasant experience. Emily is a very good transparent, honest sales person. Highly recommend. Thanks guys. Happy Thanksgiving. read more

Van Nuys CDJR - Car Dealers Near Me - Van Nuys, California

If I could leave negative stars for this place I would. I NEVER leave reviews for places but this is honestly the worst experience Ive ever had. I have been waiting two years for this dealer to send me the second key THEY owe ME for the vehicle I purchased from them. I decided to do my first oil change service and take the opportunity to ask the MANAGER in the sales department for the key. His unprofessional response and him basically selling me a key is insane. Please do NOT buy your car from here, it will be over two years for you to get the most basic NECESSARY thing for your car with absolutely no resolution and no willingness to assist on a solution. From a person who would never come back, please find any other dealer, its not worth it read more

Dealth with Jonny Olvera, And had a great experience leasing my Jeep Grand Cherokee L read more

Van Nuys CDJR - Jeep Grand Cherokee L - Car Dealers Near Me - Van Nuys, California

Was shopping for a new vehicle online and reached out to them when I spotted multiple low mileage Giulias on their own site as well as TrueCar. Spoke with 2 different people that confirmed all 3 vehicles were available and on the lot. The next day they text to confirm the time as well as the vehicles being available to test drive. I'm told that the gray one is no longer available, but they still have the white one. I confirm for noon to give myself some time to get there, but there's no traffic so get there around 10:30. I walk the lot and don't see the car, no big deal... maybe it's being cleaned or staged. A salesman approaches me and I mention and I mention that I have an appointment for noon, but arrived a little early. The saleswoman says she's going to go check on the vehicle before returning to usher us inside. She says she's having problems with her computer and passes us to the salesman who approached us on the lot. He offers hs some water and taps on his keyboard for a few minutes before telling us that it looks like the car must have been sold. Surprise surprise, I'm a little agitated at this point because I've just driven from Manhattan Beach to Van Nuys to look at a car that definitely wasn't on the lot at any point that day. Without even an apology, he starts offering other vehicles with +20k miles and a newer model Ti with reasonably low miles. I make up some excuses about wear and tear on the sunroof just to get get out. I'm not about to give my business to a dealership who tries to run bait and switches or worse, couldn't bother checking their inventory before confirming an appointment. I ended up buying a 23 Giulia with only 90 miles at another dealership that ironically came from their lot. Very satisfied with the purchase. read more

Van Nuys CDJR - Car Dealers Near Me - Van Nuys, California

My son and his girlfriend are so happy with their new car. They got a Grand Cherokee Jeep. We met with Omar Fouda and he really went out of his way for us. And Eric Lopes and cant leave out Blad Pena, Elisa, were also helping out. Fully recommend Van Nuys CDJR Just really great people !!!! read more

They need to adjust their closing hours. We walked in right at 5:55PM and everything was closed. I asked sales if they can help and they said no. I get it, it might be slow and they lock up early but they should have someone to facilitate after hour pick ups. read more

Van Nuys CDJR - Posting this @ 6:02PM on a Tuesday - Car Dealers Near Me - Van Nuys, California

Buyer Beware I purchased a used vehicle from this dealership in December 2024, and my experience has been extremely disappointing. Here are the main issues I encountered: 1. Lack of common sense 2. Deceitful business practices 3. Lack of respect 4. Lack of professionalism About three weeks ago, I discovered my vehicle did not come with a spare tire, jack stand, or lug nut wrench. Out of frustration, I called the dealership to express my concern. The sales representative told me it was my fault for not checking before purchase--an incredibly unprofessional and evasive response, in my opinion. I asked to speak with a manager and was transferred to a dead extension where I couldn't leave a message. After a week of calling with no response, I finally spoke with someone named Mervin, who identified himself as a manager--though he is not listed on their official website https://www.vannuyscdjr.com/about-us/staff/ To this day, no one from management has called me back or taken responsibility. I wanted an acknowledgment of their mistake and for them to improve their business practices, but that hasn't happened. Considering their unwillingness to take accountability and their disregard for customer safety, I cannot recommend this dealership. Imagine taking your family on a road trip only to find out your car doesn't have a spare tire. That's the level of care you can expect here. read more

Manager texted me to go find a car I can afford word for word. Will never look to do business with Van Nuys CDJR ever again. They didn't get credit or anything of mine and instantly assumed I couldn't afford car just because of who I was. Profiling. read more

Better customer service had a appointment for oil change and and told me walk ins for oil service was 4+ hrs even tho I had a reservation read more

Van Nuys CDJR - Car Dealers Near Me - Van Nuys, California

The worst service my wife and I had. We went in for a oil change for our gran cherokee, droped it off and told us they were going to call us within 2 hours, 2 hours past we call and my car wasn't even on the shop. 4hrs later my wife call and they forgot, so they were going to do it right away. Wife pick up the car 1hr later, they didn't wash it, oil all over the engine, oil on the bumper, didn't filled up antifreeze, scratch my front windshield, and messed around with all my settings on the screen. Never again will go to this place. I regret it so much. read more

not a good one and not just once , i was in for repairs only after a couple times there i can tell people really talk to you because they have a job there but really dont give a dam about anyone . read more

Do not take your vehicle here. Service department reps are rude, don't return phone calls, and subpar in every aspect.

SCAM ALERT. STAY FAR, FAR AWAY. I'M BEYOND ANGRY. This is not just a bad dealership -- this is a calculated, well-polished scam operation. DO NOT fall for their fake smiles and sweet talk. They added a $5,000 Mopar MultiCare service to my contract -- something I REPEATEDLY said I DID NOT want. And it wasn't just added secretly -- they charged me WAY ABOVE the normal market price for it. Here's their scam play-by-play: They told me I'd get a "better deal" if I financed the car. Then asked for a $5,000 down payment. I agreed, thinking the loan would subtract that. BUT when I received the final documents from the bank, I realized the loan amount DIDN'T deduct the down payment -- meaning I was paying $5,000 on top of the agreed price. That $5,000 was disguised as the Mopar service I NEVER agreed to. When I went back to cancel, they promised multiple times it was taken care of and I'd get my money back in 60 days. They even warned me not to pay off the loan early, or I might "lose the refund" -- ANOTHER LIE to keep me stuck in the loan. In reality, THEY NEVER CANCELED ANYTHING. I contacted Mopar directly -- and they confirmed the service was NEVER removed. So I didn't just lose $5,000 -- I also got stuck with massive interest charges from the bank. One month of interest alone cost me $600. This place cost me money, time, sleep, and peace of mind. THEY LIED. THEY MANIPULATED. THEY STOLE. Please -- don't let this happen to you. RUN. Don't walk. RUN AWAY FROM THIS DEALERSHIP. read more

We brought our Jeep Wrangler in for two open recalls. The service department told us the repairs would take two weeks and recommended leaving the Jeep there so it could be disassembled and ready when the parts arrived. They also provided a number for rental car reimbursement. Two weeks passed with no updates. When my husband called, we were shocked to learn that the Jeep hadn't even been touched the entire time. No one bothered to inform us, and at this rate, it would have taken another two weeks (or longer) to complete the repairs. Frustrated, we returned the rental-- which had been charged to our credit card-- and took the Jeep to another service center. Now, Jeep is refusing to reimburse us for the rental, despite their failure to communicate. Even worse, they're acting as if we never brought the vehicle in at all. Completely unacceptable customer service! read more

It's been multiple years now and they still never delivered the roof cover. They literally just ignore you as though you bought something from them on Offer Up. This place is shady flea market car shop. Importantly, you know all those dealer mark ups? The Jeep I bought already had the paint protection added to it as the General Manager who owned the vehicle before me told me so I asked "well if you bought this vehicle Just a year or so ago and the paint protection is already on there and supposedly good for years and years, why am I forced to pay for it again" His exact words "that's just how we have to do it" This place is scam run by even more scammers. read more

Go anywhere but here. Biggest scammers in the automotive industry. Especially Payman or whatever his name is. That dude is a joke. Tried charging my wife over $5000.00 and admitted that it wouldn't necessarily resolve her issue. And that if she didn't pay it, then she would owe $670.00 for the diagnostic. When I talked to him, he got all sarcastic and rude and just wanted play little games. Then she went to pick the car up and they're holding it hostage because "they can't find the paperwork" It's 2025 and we're still taking advantage of women at the car dealerships? Even the manager was a scumbag and refused to help. His name is Armen Babadzhyan and lies straight to my wife's face. Also, they're pretty ghetto and don't even have loaner cars so now we're not just out the money they want for diagnostics but the rental car we paid for. Just literally take your car and your hard earned money anywhere else because these guys will try to rob you blind and laugh in your face while they do it read more

This dealer is a big scam!! Red Flag!!! Red Flag!!! RED FLAG!!!!!!! They sale faulty cars and the lie to you about their warranty! We bought a jeep from there and within a week it stopped working, less than seven days! They wouldn't take the car back nor would they fix the problem without charging thousands of dollars. I threaten to sue and they fixed the problem. They gave us documentation stating that if the same problem happened within two years, they would fix it again! Here we are not even a year later with the same problem and even with the paperwork in hand with their grantee spelled out, they won't fix the problem without again trying to charge thousands of dollars. We've had nothing but problems with the faulty car that should have never been on the lot for sale until it was fixed properly!!! NEVER EVER BUY A CAR HERE!!!! OH and don't be fooled! I recognize the names of the people that gave 5 stars!! They all work at the dealership!!!!! This is the only reason their able to maintain 3 stars instead of 1!!!!! read more

I wish I can give this place zero stars. This is the worst dealership I have ever been to. I gave away a beautiful car to them and traded it in for the jeep 4XE. And about a year and two months later the jeep had a software update that malfunctioned, where my car literally stopped in the middle of the road and I could not drive it. Came to drop it off and got towed here and they had over 35 jeeps towed that weekend. Not to mention they had no loaner cars for me and told me I had to go get a rental on my own and try to get my money back by Jeep. Service sucks, they're rude on the phone here. They don't care about you or your car. They were no help when I had questions about what it was going on. Shitty service and everyone's young and unprofessional. Never coming back here again. Ended up buying a jeep at a different dealership and was able to do a lemon law with my last jeep. Don't buy a jeep 4XE!!!! Only a gas jeep. Wish I never came here in the first place. They sold me a car that they knew they weren't selling, and talked me into getting the 4XE. Shame on them. Just don't come here to buy a vehicle or for your service needs. read more

Let's see what could improve let's start by first appearance false advertisement zero down. bullshit, no Social Security number. bullshit, no paycheck income needed. bullshit, bad credit OK. bullshit, all I was really looking forward to Was the zero down payment. I'm legit. I have a Social Security number. I have a source of income. My credit is not bad but mediocre. So they wanted me to put $500-$1000 down payment said if I was to get a cosigner then I wouldn't need no down payment lies. So I got my brother to cosign for me. He has no credit no repossessions, no default, on payments and the guy said that OK as long as they're 18 and over it doesn't matter if they have no credit but they said it wasn't still approved it's all just a sales pitch to get you in there waste your time make you think you're gonna get a car just to shoot you down because they want a down payment. Don't lie. Be honest. Say may need a down payment on approved credit that's called false advertisement that's a lawsuit so if they don't make Rite in a couple of days best believe I'm getting the best of the best. Because lawyers take that shit free Bono oh you didn't think I knew that word huh? I am an American citizen. You got the wrong one.. read more

Quite possibly the worst service department I have ever dealt with. After ghosting me for 2 days and his voice mailbox not even being set up. Jose Gudiel actually hung up on me after telling me they wouldn't even look at the vehicle until next week. What is the point of having an appointment then I said and I was coming to get my vehicle. I had an appointment on 10/29 and a promise time and date of 7:00am on 10/31. They Just parked my jeep in the back to rot until someone felt like taking a look. I had to pick up my Jeep (still not serviced) wait in the parking lot for them to dig it out of the back, meanwhile 7 employees walked by me and not 1 of them acknowledged me or bothered to ask if I needed any assistance. Shit show of a dealership, I am amazed its even in business. Horrendous customer service and this is my 4th Jeep. Avoid at all costs. read more

If I could give no stars I would. I emailed Emily Franco to inquire about a Jeep Compass they have at their location. She tells me to come in and check it out. When I arrive, she's nowhere on site, and left out CRUCIAL details. This salesman proceeds to tell me everyone comes in to check for this specific car... and IT HAS NO ENGINE. Why would any dealership list a car on your website and it's missing an engine--especially if MULTIPLE people are wasting their time to come check it out. Never come here if you are desperate. Don't even waste your time. read more

The sales experience was ok. Went for a vehicle from San Diego to LA. In the AM sales associate confirmed availability and I let them know I was in route only to find out when I got there it was sold. Luckily I did find something else very similar. They did go out of their way to pick up my trade in which was very kind. My issue now is getting someone on the phone at the dealership or a voicemail box that isn't full. The dealership canceled my GAP coverage when I refinanced my vehicle and the refund was sent to them. Trying to get someone on the phone has been a nightmare. Sales team seems to be the only person to answer but transfers the call to line that is never picked up and a voicemail box that is full. read more

Service department takes advantage of women. Had my wife take her 3 year old Jeep with a dead battery and check engine light on. Thinking the leased wrangler was still under warranty and they would replace it under warranty. Long story short, she did not know the difference between a basic (expired 2 months ago) and powertrain warranty. The dealer ended up charging her $325 to just to tell us the battery needed to be replaced. If we decided to have them change it they would wave the service fee and charge us $610 (complete rip-off) to change the battery. It's a scam and they target women who don't understand car lingo. Paying $325 to have them tell you something you already know is borderline criminal. read more

Absolutely the worst experience with their service department. They took 6 weeks + to diagnose and return my vehicle (2020 GC Overland) not repaired properly (had to take it back). Tried to sell me 2 batteries installed for $1600. My batteries were brand new. They weren't the problem. After the third week waiting, I bought a Hyundai. I immediately sold the Jeep when I got it back (returned filthy). This was my 4th Jeep. Jeep has lost me for good because of this horrible dealership. Beware of this place. read more

They don't honor their word! Very shady dealership. I bought a 2023 ram and they let me take it home for about over month just to tell me "the bank kicked back the deal" after we had already signed all the paperwork on the first day and gave them $7,500 down payment and made me return the vehicle after I had already purchased a couple of accessories out of my pocket. Very unprofessional , I never had a bad experience like this buying a car. They're straight up scamming! It's been a couple of days and still haven't gotten my down payment back! read more

Tried to scam me. They said my diesel was contaminated. I had to replace my pump, filters for $4200. Then maybe the injectors too. Took it to another ASE Mechanic and he tested my diesel. He said the diesel is perfectly fine. The pump is shot but that's covered under warranty since it has 14k miles and is a 2024. I reported them to Ram read more