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    Van Nuys CDJR

    2.9 (2.4k reviews)
    Closed 7:00 am - 9:00 pm
    Updated 2 months ago

    Services - Van Nuys CDJR

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    11 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Van Nuys CDJR Photos

    Recommended Reviews - Van Nuys CDJR

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    Reviews With Photos

    Rust and paint peeling

    Horrible experience at this dealership! Service department to be exact. Dropped off my vehicle mid October of 2025 and picked it up on April 27 2026 that's almost 7 months of me waiting for my vehicle to be done. The communication was not good at all! I would not get updates on the vehicles progress unless I took the time to call or show up in person. When I dropped off the vehicle I asked for a loaner vehicle and I was told they do provide them, but then overheard another service advisor tell a client they do provide them but are all loaned out at the moment?! Service manager Hector helped to explain everything and was transparent with me about Payman the advisor not being on top of it and not submitting paperwork in a timely manner when I stopped by in December but after that never heard from him didn't respond to my text messages or phone calls unless I showed up in person. The same day I stopped by I had the used sales manager give me an appraisal on the vehicle and gave me a really low offer and pointed out many things wrong with the vehicle but never mentioned damage to the roof of the vehicle. After 3 months of it being in service I had to purchase a new vehicle since my insurance only cover a certain amount of days so now I'm stuck with an extra car payment while paying for the vehicle that sat in service for almost 7 months! The day of pickup I refused to pay the amount due I was being charged for batteries that were given at "cost," 2 hours of labor $700+ to install 2 batteries, and my deductible. I asked to speak to hector or any other manager and was told hector was unavailable to speak to me but would deduct 1 hour of labor. Ultimately I ended up paying $1,198.03 after they charged my insurance $10,000 for the repairs. I was told some damage was caused to the front bumper and they fixed it along with small other flaws on the vehicle. When I got home I noticed damage to the roof of the vehicle (paint peel and rust) spoke with Payman and he told me Hector said it's normal wear and tear and was not damage done at the dealership but the car sat outside in the sun and rain and if it was normal and done when I had it don't you think the appraiser would've noticed that and mentioned it to me? Now I have to pay out of pocket to get this fixed. Ridiculous!

    Roy Kevin J.

    My Second Review - Now a Safety Issue This is my second review because the problems with my car still haven't been addressed. Since buying my 2025 Charger Daytona R/T EV on July 25, 2025, the trunk hasn't worked properly, and I received the car with a damaged wheel and tire that were never fixed. Now there's a new, more serious issue -- the door button sometimes doesn't work, and I've had to use the emergency door handle many times just to get out. This is a safety issue, and I don't feel like I can fully trust this car. For a brand-new car and as a loyal customer, this is beyond frustrating. The lack of accountability or real help from the dealership is simply unacceptable.

    Scuffed up. Buff out? I don't think so.

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    6 months ago

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    30 days ago

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    1 month ago

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    1 month ago

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    4 months ago

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    4 months ago

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    9 hours ago

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    17 days ago

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    5 months ago

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    9 months ago

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    3 months ago

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    2 months ago

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    3 months ago

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    8 months ago

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    29 days ago

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    4 months ago

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    9 months ago

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    8 months ago

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    1 year ago

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    11 months ago

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    2 months ago

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    10 months ago

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    9 months ago

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    1 year ago

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    2 months ago

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    1 year ago

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    1 year ago

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    7 months ago

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    11 months ago

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    11 months ago

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    24 days ago

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    7 months ago

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    1 year ago

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    4 months ago

    Lio is amazing, highly recommend! Let us really take our time and was very helpful, knowledgeable and honest.

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    7 months ago

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    1 year ago

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    3 months ago

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    1 year ago

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    4 months ago

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    2 years ago

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    Page 1 of 60

    Van Nuys CDJR Reviews in Other Languages

    Ask the Community - Van Nuys CDJR

    Is this dealership affiliated with the basketball player Russell Westbrook?

    Yes which turns out to be a pretty bad look for a great player because this dealership, its employees and staff are a horrible representation of him.

    View All 2 Questions

    Review Highlights - Van Nuys CDJR

    Service advisor Kadejah , was extremely friendly, and helpful, she kept me informed on the status of my vehicle.

    Mentioned in 42 reviews

    Read more highlights

    Sherman Oaks Collision Center

    Sherman Oaks Collision Center

    (292 reviews)

    Sherman Oaks

    Thank you to Raffi and John, they are amazing! Sherman oaks collision center goes ABOVE AND BEYOND…read more My vehicle was hit while parked and I decided to take it here. They helped guide me through the process with insurance and setting up a rental car. They have a lifetime guarantee so the work is high quality and you won't have issues down the road. They were even kind enough to fix some unrelated issues that I didn't even mention. Super fast and easy, felt like I had a brand new car within about a week! Raffi and John will take care of you 100% and they do AMAZING WORK. I couldn't be more satisfied with my experience. Thank you!!

    if you own a Mazda in Soul Red Crystal, you know the absolute nightmare it is to color match. It's…read morearguably one of the hardest paints on the road to get right because of that deep, three stage metallic glow. I was honestly terrified to hand over the keys to my 2025 MX5, but these guys absolutely nailed it. I've seen plenty of hack jobs on this color where the panels look muddy or different shades in the sun. This shop treated it like a science project. You literally cannot tell it was ever touched, even under direct sunlight. The work itself is top tier. No overspray, no orange peel texture, and the body lines on the Miata are back to being razor-sharp. It's clear they didn't just rush it through the booth; they took the time to prep it right and finish it even better. I'm pretty picky about my car, so I appreciated that I didn't have to chase them down for info. They hit me with regular updates and photos of the progress, so I knew exactly where things stood. It's rare to find a shop that's this professional and actually has the skill to back it up. If you've got a high-end factory paint job and you're stressed about someone ruining it, just bring it here. They're the real deal.

    Precision Auto Clinic

    Precision Auto Clinic

    (324 reviews)

    Van Nuys

    Joe is honest, does quality work, communicates well, and saved me so much money. I was having…read moreproblems with my 2006 Lexus GS300 and long story short...simply amazing service! I requested a brake inspection, which was really quick, turned out I had to get my rear brakes changed. They offered to do it the same day for a very reasonable price and less than 3 hours later, my car was ready. Joe has worked on my car for small items like brakes and oil changes all the way up to getting some check engine light issues fixed. Pricing is always great. Brought my car here for a diagnostic thinking the issue was one thing only to find out "no, you don't need that," and saved me a bunch of money I would have likely spent elsewhere. He didn't push me to fix anything that didn't need fixing and pointed out a few things that were old that I might want replaced so I just took all his suggestions because it's a very old car and it needed some extra care. All the five star reviews are well deserved!! Highly recommended.

    I am disappointed with this shop. I went after seeing good reviews.Although, I like the customer…read moreservice from owner and the technician. I went in for transmission fluid change earlier in February in my Toyota Camry 2018. I bought OEM Toyota transmission fluid and asked Joe to help do drain and fill.The drain and fill was completed. After that there was a rough driving issues started. I went back to show my car to joe and he drove the car he told me he don't see any issues. I wanted him to check transmission fluid port on if there is low transmission fluid he didn't agree and told me I might be overthinking. I went to different mechanic in April and he checked. I paid $100 to reopen the port for transmission fluid and what we saw was no fluid came out from the primary port. He added 0.5 quarters left. The issues I have had for rough idle and need to have higher RPM on slope went away completely.According to him you have to keep the car running when you drain the fluid and you need to have it at the right temperature he said the drain and fill wasn't done correctly that's why there was still room for fluid. The viscosity of the fluid makes a difference in how much you can fill and drain. He double checked for leakage and there were no leaks either. When I went to joe and asked about don't you have to keep car warm to see if temperature is right? He said you only do it when there is a leak. I don't think Joe knew enough about mechanics of New car. I wasn't overthinking when I went to ask Joe for help and asked to recheck the transmission fluid. I paid $260 for labor only( $160 to Joe and $100 to another mechanic) for same job. It's really absurd. Overall this could have damaged my transmission. I think for future the customer advise should be taken seriously. I know my car well so I know when it's not acting good. I have been driving it from 10 years.

    Van Nuys CDJR - car_dealers - Updated May 2026

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