Victor and Kenny were responsive, helpful, and professional in their correspondence and service…read more Would highly recommend.

The watch looks great. The value was good. Plus it's next door to a great bakery, sandwich place.read more

If you are in the market for a Rolex in Southern California, I cannot recommend this location at…read moreNewport Fashion Island highly enough. As long-time Rolex owners and collectors--not flippers--we've built a small personal collection over the years, including a two-tone Datejust with a champagne dial and diamond numerals, a rhodium dial Yacht-Master, and a two-tone blue Submariner. In 2024, we spent months searching for two additional pieces: a two-tone 31mm Datejust with a green dial and diamond numerals for my fiancée Kim, and a stainless steel Submariner "Starbucks" for myself. Most dealers simply added us to waitlists with little to no communication. Everything changed when we met Shiva in the fall of 2024. She was professional, transparent, and truly followed through. On July 30th, 2025, she reached out to let us know Kim's 31mm Datejust had arrived, and the experience was seamless from start to finish. Then on February 23rd, 2026, we received the message every Rolex enthusiast hopes for: "Hi Tony, Happy Monday! Hope all is well. The wait is over -- I do have a Green Sub reserved for you." We made the 2.5-hour drive again, and once more, the process was effortless and exactly how a luxury experience should feel. We are currently waiting on a GMT-Master II "Batgirl," and based on our experience so far, we have complete confidence that call will come. The only downside? I haven't taken the Starbucks Submariner off since the day I picked it up. An exceptional experience from start to finish.

We came here with a small group of friends. We had also just finished eating at a private event at…read moreJoey's and just wanted to walk around. So we found the 1916 company as we were strolling along. We had some gelato from BACIO di latte to finish but, a very nice man who seemed to look like a professor said it's alright to bring in the gelato... That was so very kind of him to allow us to bring in our gelatos! AFTER ALL, we're in our 40s and will most likely not spill ;) They have a very WIDE SELECTION of watches and jewelry. But, guess what got our attention? ROLEX: They have a very nice collection here. I love how spacious and luxurious this store is as compared to the one in Las Vegas and Costa Mesa. This store was also not as crowded or busy so you can shop around privately and peacefully... My husband is looking for a new Breitling watch. He's not in a hurry though and will take his time looking until he's found the Breitling of his dreams... SERVICE is excellent and so is the inventory... The 1916 Company is still ROCKN in 2026!!!!!!!

"I've been searching for a great eyeglass store for over 15 years, and I finally found it! Larry…read moreSands is incredibly kind, a true expert, and he has an outstanding selection of beautiful frames at very fair prices. The store itself is lovely, with convenient private parking right there. Having an eye doctor on site and a local lab for quick repairs is a huge bonus -- everything gets done on the spot. I replaced two old pairs and got a fantastic new frame with fresh lenses that Larry recommended. I loved the results so much that I brought my wife in right away. She got her eye exam, a perfect new frame Larry suggested, and new glasses too. We're both thrilled. Thank you, Larry, for helping us find the perfect glasses at a reasonable price. This is hands-down my new favorite place!"

This place is an eyewear fanatic's dream! Larry and Andy were extremely knowledgeable. Half the fun…read morewas simply talking shop! The store is beautiful, selection incredible, and staff helpful. Fantastic first visit, certainly won't be my last.

I had an incredible experience here at the fashion island location. I first met Dylan who was…read moreincredibly accommodating and pleasant to work with. After a few interactions with Dylan, I had intrinsic interest in learning more about Rolex and decided to start collecting. I would highly recommend this store and Dylan in particular!

Excellent workmanship by Raj on my loose precious gem stones we took to him…read more If you are looking for a one of a kind jewelry piece Raj is the person.

Ivan is seriously the best at what he does. I've bought watches from him and also worked with him…read moreto sell a bunch of mine, and every time it's been smooth, honest, and just super easy. He always comes through with great buyers, fair deals, and you can tell he actually cares--not just about the sale, but about building real relationships. I'm really grateful for everything he's helped me with. If you're in CDM and into watches at all, Ivan is 100% the guy to go to.

Great service on watch repairs. Friendly & fast. Some repairs done while you wait! Thank you,…read moreIvan

I bought my first Rolex watch. Harrison was great. He walked me through the process and was very…read morehelpful in my decision between two watches that I loved.

Ramsey made the process of selling my watches incredibly easy. He walked me through the process,…read moreexplaining in great detail along the way. I would definitely use him again.

Went here to have my band resized, these guys are great! Very professional! Great walk in service,…read morethe amazing part is it fit the first try

Been coming here for a few years now. Noah who works there is just such a genuinely nice and…read morehelpful guy. Always happy to see him and he always makes it such a great experience. The Seiko selection can't be matched anywhere in the state of California and they have a great selection of brands as well.

Went there to have a band adjusted. They did it while I waited, then did it again til I was…read morecompletely satisfied. Extremely patient and courteous, this is now my watch place. Thanks again!

For all those who like me, wear and like watches... and maybe, like me, they never have time go to…read morea watchmaker. This gentleman is great, I was almost sure that I would have to leave the watches for repair longer than a day or two... and it turned out that Marek repaired them on the spot and made sure that everything was in order. 5 watches 40 minutes... I was extremely surprised ;) I highly recommend this service

Done a decent amount of buy & sell business with Jaztime in the last few years. Still the best…read moredealer to work with in my opinion. They offer the Best Buy prices and the best sell prices. They operate very fast, very transparent and very honest. I've had the pleasure working with their sales team, delivery team and back office techs-- all around great people. I don't even shop around when buying watches for friends & family out of state and have also traveled back to OC to deal with Jaztime directly (even though they're very competent to deal completely remotely). Lastly, I love their fight fire with fire mentality with bad reviews. I've never had a negative experience with them so do I believe those that complain are stirring conflict.

What an absolute jerk. Guys and gals, save yourself the headache, do your homework and stay far far…read moreaway from this place. I sent my info in for a trade to Jaztime for a watch that I saw on their website. Let me just tell you, this guy who called was an absolute jerk. Yes the prices are nice but they will lowball the heck out of your current watch. I was offered 1500 dollars more at another store. He would not come up on my trade. Let's put it this way. I will be getting the same watch tomorrow, box and papers with same reference number. For a lot less out of pocket. I should have read the reviews. This place may have been decent in the past but as far as today goes. This place is terrible!

Great experience with OC Watch Guy. Steve and Patrick were both super helpful and made the whole…read moreprocess easy and straightforward. No pressure, just honest guidance and a really solid selection. Everything was exactly as described, and you can tell they take pride in what they do. Would definitely recommend and will be back again.

After the bad review they reached out and found the items they forgot to ship and sent over almost…read moreeverything. One item they said was a typo on their end. 3 stars now--I appreciate that they made it almost right. I don't appreciate that they called and texted me every day for weeks trying to get me to take my review down or change my review when I already told them I was on vacation. All in all, they turned a bad experience into something relatively positive.