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    Van Cleef & Arpels

    3.7 (47 reviews)
    Ultra High-EndJewelry, Watches
    Closed 11:00 am - 6:00 pm
    Updated 2 months ago

    Van Cleef & Arpels Photos

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    Reviews With Photos

    Cynthia J.

    I've been to the flagship store in Paris and visited many stores in the US from Vegas, Miami and DC (aka Tyson's Corner). Nothing compares to the service that the SA's provide here. This is will be the only Vancleef store, I will continue to shop out moving forward, My SA held a private lunch for spring. It was magical. I just love the way Vancleef treats the clientele here. I have purchased so many items.

    Lourdes M.

    Walked around inside this classic jewelry store site! Heavily guarded. Has welcoming staff. All client advisors seats were occupied, there was a waiting line for next customers to be seated. Beautifully designed pieces are shown on its display cases. Stylish location. I could imagine how much each piece worth. I was happy to be here !

    Ming M.

    What a great shopping experience! We went to pick up the iconic Alhambra necklace at Van Cleef & Arpels. Good to know that they can extend the necklace for you free of charge for a year. They offer complimentary drinks and chocolate while you shop.

    Gayle G.

    I recently purchased a beautiful"Perlee Pearls of Gold" ring at VCA. My client advisor was very pleasant and extremely helpful in helping me choose the style and size which suited me. Her name:Zixuan Liu She told me to call her Zi( as in zebra) because it's easier. If shopping at VCA it would serve you well to make an appointment with Zi as she is very knowledgeable and will definitely help you make the correct choice. 744 Fifth Ave.

    Manda Bear B.

    We were looking at the window displays and saw how beautiful the pieces are. Obviously. We could only afford looking at it. But I needs to fix my watch strap, which I got this VCA watch for over 20 yrs from my parents! It was very intimidating walking in, but we were greeted nicely! I said we were just looking. A gent name Eric C. was cake to asked me question. He was collected, calm, and made me feel more comfortable. Then walked us upstairs for a technician customer service to take care of us. Eric offered us water and chocolate. Thank you. We'll definitely be back when we can afford anything :)

    Yummy chocolates while we waited
    Biana G.

    Thank you Lily for making my birthday so special! My husband and I came in to look at some jewelry and she was so helpful and sweet! Never pushy and let me take my time to try things on and really enjoy the experience. I was able to make an appointment by calling in the day before. Super welcoming and friendly environment. Everything was wrapped up beautifully. A much better experience than the Hudson Yards boutique which felt extremely rushed and borderline rude. Can't wait to return for future goodies!

    Mama Y.

    Pictures do not do my piece justice.... it is beautiful. What made my experience even better was the Sales Consultant Deidre Guillory at the NYC flagship store. She is the consummate professional and so knowledgeable with all the VCA line and pieces. There was a snag w my shipment and Deidre was able to move mountains to get the shipment to me because she knew how much I was looking forward to receiving it. Anyone looking for a patient, personable, knowledgeable Sales Consultant at VCA please visit Deidre.... you will not be disappointed!

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    3 years ago

    People their are very welcoming and nice they showed me around and didn't make me feel rushed at all

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    5 years ago

    Great product, great service, definitely will rebuy a bracelet to myself at the end of this year.

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    7 years ago

    Beautiful location. Great customer service. Especially we want to thank Nicholas for helping us finding the perfect engagement ring.

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    Page 1 of 2

    Ask the Community - Van Cleef & Arpels

    Review Highlights - Van Cleef & Arpels

    Daniela was wonderful, she was patient and so interested in us as a family.

    Mentioned in 2 reviews

    Read more highlights

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    Van Cleef & Arpels - jewelry - Updated May 2026

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