I made my first visit to Valvoline today, and it definitely won't be my last. I had let my car go a little longer than usual between oil changes, and with an upcoming road trip, I was in a bit of a time crunch. After looking at options online and seeing all the positive reviews, I decided to give them a try. Since I only had a couple of workdays to get it done--and a packed schedule--I stopped in during my lunch break, and the experience felt almost magical. There was no wait at all, and I didn't even have to get out of my car. As soon as I arrived, they waved me into the garage. The crew quickly came over, confirmed what I needed, and got to work right away. Within about 15 minutes, my oil was changed, the air filter was replaced (it definitely needed it), and they checked my tire pressure and all the lights. Everyone was friendly, professional, and incredibly efficient--truly a top-notch team. Bonus: they had a coupon available on their app so I saved $15! read more

Although we ran into a small issue that we could not resolve right away. The customer service of this place was great. The manager Andrew and employee Ashton (there was another but can't remember name) helped us out as we tried to navigate through the issue. Fulfilling the customer service expectations with a full refund, and an oil change replacement (in hopes of finding the issue). read more

Fast, friendly & professional. Be prepared for them to sell you air filters, wipers, and/or battery, if their tests tell you they are needed. We took our Honda Odyssey just before selling it so that we could tell the next owners it had a fresh oil change. We needed to schedule it quickly and they were able to get us right in & out in less than 15m. read more

Drove in to the station on 100th for a radiator flush and oil change. The wait was short, and the service was detailed and professionally done. The techs were efficient and very courteous. This is a great place to get the quality of work your money deserves. Your dollar will go a long way because of the top knot service. read more

Valvoline Instant Oil Change - High Tech Equipment! - Oil Change Stations Near Me - Clive, Iowa

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100 Stars! Ashton is smart, respectful, helpful, and cute. My older Subaru Outback is running smooooth with its top shelf synthetic oil - she also got nice new wiper blades. This shop does a lot more than oil changes! Plus, the short wait is enjoyable because whoever hires the technicians at Valvoline in Clive, IA has a thing for handsome young guys because the eye candy is on overdrive. Thank you for a job so very well done! J. Freeman read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Clive, Iowa

I went to a different valvoline location and needed my splash guard taken off as it broke and was dragging on the ground, along with a new battery and new headlight. The other location did everything but take off the splash guard, which was my biggest issue. I stopped at this Valvoline location and came in right before work, and they were able to get me in and out within 5 minutes. Great customer service and timely service! read more

Great service! I was in and out in about 15 minutes and there was no hard sell for extra services. Will be back.

I used to go here all the time ,But not anymore!! The manager here has a real short temper and doesn't know how to conduct business professionally. They suck at there job, and take no accountability for their mistakes. If your a women , be careful going here!!!! They will take advantage of you. read more

Very knowledgeable and quick. Impressed by manager QC Check when crew was finished. Will return.

I will not get my oil changed anywhere else but Clive Valvoline. The uniformed staff are young and knowledgeable and courteous. They're like car doctors with tattoos. 5 stars for not treating me like an idiot because I can't open my hood without searching for the button and don't know my tire pressure is right in the door. It's fun to hang out in your car while they work. They talk car doctor talk: "Refill left bay three" and "We're ready for oil topside." AND it smells like fresh oil. I feel like I'm in the 1950s and the 2050s at the same time. They don't mess around here. I pulled in with one car ahead and I was out in 20 minutes. Without having to get out of my car, I got my lights checked, fluids refilled, tires filled, oil changed. They can change your battery, clean your fuel system, recharge your AC, do synthetic or regular oil change, transmission fluid, radiator fluid, filters. Friendly, professional, open on Sundays. Love the reminder sticker and coupon that gets emailed just when you need it. read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Clive, Iowa

This is the best location. I've been going here for my oil changes and the team is amazing. Chad and Grant were amazing when they were working on my oil change. Amazing service and I will keep coming back to this location! Thank you for your awesome service! read more

Thank you for the fellow Yelp'ers who helped me with this recommendation! It was a Sunday morning and I desperately needed an oil change. They were open, fast, knowledgeable, and fairly priced. I'll be back again! read more

I visited Valvoline on Wednesday morning for an oil change. When I arrived, all three slots were full and one person was waiting in line so I was worried it might be awhile. I chose this spot because I knew I could get through quick. Although it did take some time to get through (the vehicles inside were getting A LOT done), the staff did whatever they could to get me done quickly. They made a vehicle move so I could go in front of them, they completed my light/signal test before I entered the garage and gave me 20% off at checkout. Super friendly & accommodating. Highly recommend! read more

Great experience: PROS: Was able to stay in the vehicle and listen as work was being done on my vehicle. Very thorough. Even asked what pressure I would like in my tires. CON: Price. I thought since it was an express oil change, it would be closer to $20-$25. Final price was $55. Maybe it was my own fault, and I didn't ask for the right service? Otherwise would have given 5 star. read more

Will definitely go back to this Valvoline Instant Oil Change location. Staff are quick, courteous and TRUSTWORTHY. After getting an oil change and driving home, I noticed my check engine light was on. I went back, they ran a diagnostic, acknowledged that during the oil change something didn't get put back exactly right and fixed the issue. I so appreciate how that was handled. read more

Seems like their team really has great chemistry. They did great work on my car, let me know when I should do other future services, and they even send you free emails about when coupons are happening. Couldn't ask for more. Can't believe they aren't bustier! Very professional, solid place. Won't get my oil changed anywhere else. read more

3.5 Stopped over my lunch hour and I was quickly directed into the bay for my oil change. The employees were all pleasant and explained everything clearly. My only reason for the 3.5 stars is they are pretty expensive and I had a coupon. I will probably go to my dealership next time because that same price includes vacuuming and washing my car as well as topping off fluids. If you don't have time to wait for an appointment then I would recommend this spot. read more

I was pleased with the job well done. Remaining in the car and watching them work was reminiscent of surgeons in an operating theatre. I could tell they took so much pride in their work. I really liked how friendly and knowledgeable they were and appreciated their efficiency. read more

You can't ask for a better place. Friendly staff. Knowledgable. Informative. Courteous. Fair prices. In addition to oil changes, they inspect all aspects of your vehicle from your license plate lights to your wiper blades. I drive an fj cruiser and they had my front wiper blades in stock. Stay in your car, is my advice. They're pretty quick. You'll be done in ten minutes, so pull out your phone, check your emails and follow their prompts to pop your trunk and flash your lights to help them out with their check. I can't recommend them enough read more

We had an oil problem as we were towing our camper to Clearlake and we stopped here, they fixed the problem, were amazingly kind and took such good care of us! In and out in under 20 minutes!!! Truly amazing people!! Highly recommend! read more

Excellent customer service! Very fast oil change and didn't pressure me with extra add ons. They also offered servers coupons online to lower my bill. read more

I love the convince of Valvoline! This is my go to place in the Des Moines are for a quick oil change. No need to get out of your car just pull on up and they take care of it all. They employees are extremely friendly and explained everything that they were checking in my car. Also really appreciate how the staff did not judge for me forgetting how to turn on my turning signal! OOPS. Thanks for checking my lights, tires and filling all my fluids. They are quick and done within 15 mins. 100% worth it! Tip: sign up for emails and they will send coupons! read more

Do not go here. These people will try to upsell you on everything. Plus, they claimed several things were wrong with the vehicle. Took it to another shop the next day and the mechanic said that the Valvoline techs were grossly over-exaggerating. Will not be returning read more

Wow! I have never had better service in any type of establishment in my life. We are so sad we don't live in Des Moines. We were waited on by the store manager, and his customer service was second to none. Outstanding! We had an oil change and our serpentine belt changed and were out of there in minutes. What a refreshing experience. They definitely deserve your business. read more

Very convenient! Staff is extremely friendly and knows what they are doing. Did not try to take advantage of my limited knowledge about cars and sell me things I did not need. Kevin was great. I will definitely be back! read more

After moving to Iowa a short time ago, I had to find a go to stop for oil changes with good service. I checked out multiple reviews and heard great things about this location. I was NOT disappointed! The employees were great, walked me through everything they were doing, and were genuinely friendly! I would recommend to anyone and will definitely be back! Keep up the great work! read more

Stopped in for a 15 minute oil change for the first time. After 5 minutes they told me they broke the dipstick off and that they were unable to fix it. Said I needed to go to a full service auto body shop and then bring them back the receipt. I told them they would have to fix it. They didn't want to because they said it would take them longer than a body shop. I insisted they fix it, even though they said it would take them three hours. It did and they still charged me for an oil change despite the inconvenience of them breaking something off my car and having to wait that long instead of a short oil change. Also, when inside to get finished car, the man shrugged off my concerns and basically said "it is what it is." Side note: while they were talking about the dipstick breaking they mentioned it was the 4th time it has happened this month because they weren't letting cars cool down before working on them. So it was a problem they were aware of and could have prevented in the first place. I will not be back. read more