Quality and swift. JR was able to take care of our needs very quickly. His wife and him we're very…read moreprofessional and explained the process well.

We hired these guys to work on a Buick Lacrosse. They took a week to work on it. Charged us $1500…read more The car never run right again. I wouldn't hire them to change a tire. Cost me another $750 to fix there mistakes.

My wife and I had an outstanding experience with Toyota of Des Moines, and I want to give special…read morerecognition to Steve Henigan. Steve came highly recommended by our friends, Jim and Darcey Widmann, and now we know why. After shopping all over Des Moines for a truck, we encountered dealerships that either patronized us, hassled us, or made us feel like we didn't know what we were talking about. Some even tried to convince us that we couldn't get what we wanted. But when we walked into Toyota of Des Moines, it was a completely different experience. From the moment we were greeted, we felt welcomed and respected. Steve allowed us to choose the vehicle we wanted without any hassle. Every incentive was explained upfront, and the level of transparency was refreshing. What truly set them apart was their willingness to meet our needs on the trade-in. We were told by a Ford dealer (who originally sold us the Bronco) that we could never get the trade-in value we wanted, but Toyota gave us exactly what we asked for--no questions asked. Steve and the entire team at Toyota of Des Moines worked with urgency, respect, and professionalism to finalize the deal in a way that left us completely satisfied. This level of customer care and attention to our needs is what made us feel valued. Toyota of Des Moines embodies what it means to be a true car dealership. We are now proud Toyota brand loyalists and look forward to a lifetime of Toyota ownership, provided the company continues to deliver on its promise of quality in both manufacturing and sales. If you're out there shopping for a vehicle and struggling to find a dealership that truly listens and puts the customer first, look no further than Toyota of Des Moines. Thank you, Steve Henigan, and the entire team--you have earned our loyalty!

untrustworthy crooks. they will literally tell you anything to get you to purchase even though…read morecategorically they know it to be untrue. Especially when it comes to warranties. Do not trust anything they sell you and don't pay for anything extra when purchasing a vehicle. I would also highly recommend going to any other Toyota dealer.

Cannot say enough how much I appreciate CB Grimes! They were so great to work with. My car is…read morerunning better than when I bought it, and they walked me through the process beginning to end. I never felt like I was in the dark about anything and they made sure to discuss everything with me before moving forward with repairs, and I knew exactly how much I'd be paying when I picked my car up.

All said & done, they didn't charge for each repeated visit. & on the last visit they replaced…read morefactory bolts, as a courtesy. So all in all, I'm satisfied as the car's alignment once again feels right. Over the top courtesy, but i'd like to see a little more attention to detail on the work side in vehicles. And possibly making a deal with a car wash place & give a courtesy wash out if something needed correction.

In prior years I've gone to Lexus service but their service been terrible. I'm so happy to find…read moreshade tree auto. The crazy thing is they are not even close to my home that's how much I would rather go here. They always provide me a car or shuttle so I don't have to wait. However the oil changes are so quick and the bathrooms are so nice I could probably just stay in the bathroom!!! They don't pressure me into any service but provide me with enough information to make a decision.

This is probably the only mechanic in the area I'll ever use again. They are HONEST. Great…read morecustomer service, thorough. Highly recommend.

This place got my bumper fixed within 2 days of me calling. Also affordable & friendly.read more

I called this morning about a flat tire, thinking I would need 2 new tires as I knew the flat…read morecouldn't be repaired. He said to come on in at my convenience. I arrived within about 30 min. They said "There was enough tread on tires that I only needed to replace the one tire". He checked and said he would have tire available after noon and He did. He called me once tire arrived and was mounted. I was in and out in under 20 min. All the staff were friendly and professional. This was my first time here and I will definitely be back.

Friendly, honest, fair prices, and they do good work. I've had my vehicle in this shop a few…read moretimes, and I'm always happy with the service.

Do not go to this shop!! Horrible service for just a simple oil change. They left the cap off and…read morethe 100.00 worth of oil spilled out after we left! What a joke.

A huge shout out to Dan!! I am a single female with little understanding of how my car works. My…read morebest friend referred me to Dan at CPS Automotive after I called a few other shops. I have a 2012 Prius C that died, auxiliary battery was replaced but still no go. That is when I called Dan and he asked all the questions that no other shop asked about my car, the battery and other issues I experienced with my car. Dan is knowledgeable, detailed, and honest. He was fair on the cost and provided some additional information I may need in the future. I now can say "I have a reliable person and business to go to for my car repair needs", and I can say it with confidence. Thank you Dan and your crew for your outstanding service! Alba

These guys are great! Had them do some hydraulic repair work on my Kubota tractor and they did a…read moregreat job. They are very accommodating and reasonable. I would highly recommend them.

Have been doing business with the owner of this establishment for over 20years and have never had…read morean issue, recommend anyone looking for a great one stop gas station look no further you found it.

Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!

Do not hesitate to call this business! Our kids were in town from Chicago and Friday night they…read morenoticed a noise coming from the front driver side wheel well. Of course we have no idea what to do, nothing was open on Saturday actually nothing was open until Monday morning. I sent an SOS message out at midnight on some website I don't even know which one but when I woke up on Saturday morning it was answered by The Ezee Way! I had a message from this business he told me where to drop the car off, asked when they needed to be back to Chicago and bing bang boom, he was good for his word. He assessed the condition, and gave us a full quote as to what his charges would be. He fixed the problem for exactly what he told us he would charge, and the car drives like a new car! He charged a $65 diagnostic fee and I noticed when we got the invoice that fee was taken off of the bill. He provided pictures before during and after the process. He is honest from start to finish. We were given a service for exactly what we agreed to no surprises no problems just a fixed vehicle and a safe drive home for our family members. The Ezee way will be the only call I make from now on.

Very responsive. Fit me in first thing in the morning after reaching out the night prior. Replaced…read morethe thermostat on my jeep for much less than it would have cost at a dealership.

I took my car to another shop to fix an issue and they gave me a list of things wrong and an…read moreestimated $945 in repairs. To get a second opinion, I took it to FinishLine. They told me that what the other shop said was broken, wasn't and then fixed my car for only $200. Such amazing, honest, and quick service. They have my business from here on out!

From the owner: When Problems Happen With You Car, Trust Finish Line Auto Works…read more Thank you for considering Finish Line Auto Works.. We are located in Grimes, IA offering a wide variety of auto repair with over 40 years of experience. Whether you are driving a domestic or import model, we offer quality work for just regular general maintenance, engine or transmission repair, collision repair and comprehensive restoration. Even if you have a busy schedule, Not to worry! our pickup and delivery service will pickup and return your car making it easy for you to accommodate the repair. Call Finish Line today for a free estimate, and ask about our senior citizen and student discounts!