Terrible. DO NOT BRING ANY EUROPEAN CARS TO THIS SERVICE STATION. The coupon advertising a $69.99…read moreoil change is a lie. My bill was over $170 for a 4 cylinder oil change and tire rotation. I declined their offered $502 battery and $1560 for four 18" tires. Two employees had to find a service manager to attempt to explain multiple upcharges. Avoid at all costs.

1st service at Willard for our second vehicle - oil change, rotation, and general inspection…read moreservices - and our experience mirrored our initial one; this a very nice, professionally run, family-owned business that provides quality services at what we believe are market prices. We will be back.

Caleb and this company are amazing! I went to two other auto places to see if they could help me…read moreremove my rear brake light panel so I could get my brake light fixed and was told they wouldn't help me because they didn't want to break anything. My last stop was Brakes Plus in Grimes and Caleb not only removed the panel but fixed the light for me as well free of charge! I was able to take my trip down south to see my kids because Caleb was knowledgeable and experienced enough to help me! Management was friendly, the other techs were nice and I will definitely be back for future car needs! Keep up the great work! Please give Caleb a raise because a human that caring deserves it!

Went in for brakes on 2/28/23. Left with brakes and suspension all around. Car was noisier in the…read morefront end than when it went in. Oh, guess the tie rods need to be replaced too. Ok. And still not better. Two months go by and it's apparent that at least one of the new struts has failed. Confirmed by independent shop (our regular shop). Took the car back to Brakes Plus to have the strut replaced under warranty. Found out both struts failed. Interesting and pretty coincidental. Work done on 4/27/23. Went to pick it up after leaving it for a day. Was told there was issues with the stabilizer bars that had to be changed. When I looked surprised, the technician said "oh, didn't someone call you to talk about that?" No, no they did not. Two days later, I notice a lot of grease thrown around the driver side front wheel well. Closer inspection revealed several holes in the outer CV joint seal. Again went to independent shop and they said the holes were undoubtedly caused by heat from a torch, as when someone might cut away a seized bolt in a stabilizer link. At this point we've decided that B+ cannot be trusted to "fix" anything so we had our regular shop put a new CV joint on. All good now right? Nope! We started noticing more and more front end noise again over the next or so. Thought maybe the struts were going out again. Not the case though, as it was found that the bolts on the stabilizer links were not tightened by Brakes Plus. On one side the bolts were almost falling out and the other side were hand tight. We've tried multiple time to get this situation resolved and have only received cursory responses that offer nothing in the way of progress. And we've spent nearly $1,300 having these mistakes fixed elsewhere because we have no confidence that Brakes Plus could competently get us on the road again and not have another issue small or large. In short, if you value your time, money, and peace of mind that your driving a safe vehicle when you leave a repair shop, look somewhere else.

If you want reliable, dependable and cost efficient service try Beckley Automotive Downtown DSM,…read moreand his team of experienced master technicians. I had a minor issue needing a marker right replacement bulb on my Mercedes and the sharp technician had it done within thirty minutes which is truly good for a high end car repair establishment. Needless to say, I dropped it off went to lunch at Buzzard Billy's and upon return my car was ready to go. Great customer service with no hassle or price maneuvering. Thanks guys!

Prompt, reliable, honest, friendly service. I've been to several repair shops over the 30+ years…read moreI've owned BMW's, including dealerships. This automotive service stands out. They told me straight up that I didn't need an expensive service that a dealership recommended and left me feeling ready to return for any future repair needs. The service advisors and mechanic with whom I had contact are top flight. Their 5.0 rating is well deserved.

Took in a 2015 Toyota Highlander for a prepurchase inspection. Brian checked me in and was so…read morehelpful! I told him of my concerns and he reassured me that they will look over it thoroughly. I received my inspection report within a few hours, and I am so so happy I did this! This was the most in depth, thorough prepurchase inspection I have ever gotten. My suspicions were right on with the vehicle. At 120,000 miles, I saw that the Carfax didn't mention any maintenance or service past the 100,000 mile mark, BIG red flag! At that mileage there's much that needs to be done...timing belt, all fluids flushed, possible water pump, gaskets, shocks/struts, etc. None of that had been done to this car, resulting in needing a timing belt replacement (I thought I heard the faint sound of it being worn out when I test drove it), shocks/struts, gasket leaks, and a new alternator, to the tune of around $7,000. Oh, and the kicker was they found that there were several diagnostic codes that were recently cleared. Hmmm, wonder who cleared those? Needless to say, I did not purchase this vehicle. I did inform the dealership that was selling it of the issues, and as you can imagine, they didn't care and said that Christian Bros was making stuff up so they could sell me more services. Um, you're also trying to sell me something and it smells like lemons! Christian Bros has never let me down, and I've never done business with you. BTW- we live in Ankeny and Christian Bros has been our go to for honest, reliable car repairs. I will continue looking and will always bring my cars to them, they are the best! Best $200 I have ever spent.

They are absolutely 100% thieves, they will rip you off with out a doubt. Told me I needed parts I…read moredid not,and damaged my truck in the front as well!!!!

Dalija, the owner is a fantastic human being. Very honest he has a great staff of mechanics and…read moretheir great people. I only take my car to him and that's the only place I'll ever go. I will say be patient. He has a lot of people that care about him like I do and trust him also so you may not get in right away but it's worth the wait.

I don't like writing negative reviews, especially because I chose this shop based on a friend's…read morerecommendation. I brought my BMW X5 in to replace a leaking windshield washer pump. They gave me a reasonably priced estimate, so I decided to have the work done there. I left my car at the shop and expected the repair to take at least three hours. Instead, they called me after about two hours and said the job was finished. When I arrived to inspect the vehicle, I immediately noticed that the fender had not been properly aligned after it was reinstalled. When I pointed this out, they began loosening and adjusting the fender outside in the parking lot instead of correcting it properly in the shop. I also discovered that not all of the plastic clips that had been removed during the repair were reinstalled. Leaving out fasteners is unacceptable and raises concerns about the quality of the workmanship. Unfortunately, this experience did not meet my expectations. This was my first visit to this shop, and it will also be my last.

Cannot say enough how much I appreciate CB Grimes! They were so great to work with. My car is…read morerunning better than when I bought it, and they walked me through the process beginning to end. I never felt like I was in the dark about anything and they made sure to discuss everything with me before moving forward with repairs, and I knew exactly how much I'd be paying when I picked my car up.

All said & done, they didn't charge for each repeated visit. & on the last visit they replaced…read morefactory bolts, as a courtesy. So all in all, I'm satisfied as the car's alignment once again feels right. Over the top courtesy, but i'd like to see a little more attention to detail on the work side in vehicles. And possibly making a deal with a car wash place & give a courtesy wash out if something needed correction.

Always helpful, understanding and great to work with! One of the most honest businesses around!read more

I can't say enough good things about this place! Honest, professional, fair prices,friendly…read more While other shops want to charge you a diagnostic fee before they will let you in the door, and then give you a long list of repairs they want to do, J&K just gets to work and does what needs to be done in a timely professional manner at a fair price

DO NOT GO TO THIS PLACE Our car had an oil leak that was the…read morereason it was brought in. After a few days we were told the issue could not be fixed, which was fine I guess. BUT... they did not refund our money and charged us $900 to look at a car and not fix anything. Also I spoke to benson about this he's an idiot. Don't do business with this guy.

This auto shop is fantastic! The service is incredibly fast and professional, and the team is super…read morefriendly. I highly recommend this place. If I could, I would give it a 10/10!