No one ever wants to get a nail in their tire, but when it happened to me I went to Discount Tire…read more I bought the tires there and they were still under warranty so it was repaired at no charge. Everyone there is friendly, professional, efficient and fast! I had to emphasize that I didn't need them to try to fix my flat in the last 20 minutes before they closed and could pick it up the next day. If I had wanted to wait, there is a decently comfortable waiting area.

Great service and fast for tire replacements. Price was reasonable for Michelin cross-climate 2…read morevs Goodyear all season tires for a Mercedes that required different sizes front and rear. Friendly staff also. I also like the fact that if I need service I can find stores in other cities and states to repair a tire. Tires look great too. They do free rotations and balance and repair but I can't rotate mine.

Brought in an Escalade to get a new set of rims and tires. They were honest about the remaining…read moremileage on the existing tires and said I'd be fine to wait a year if I wanted. They were literally trying to give me a way out of the sale. This honesty locked me in. I went through and compared a half dozen rims with them. When we settled on a final two choices, they took a rim outside and let me have a look next to the vehicle. The shop was busy and the phone was ringing off the hook. We talked through my trade in value, the size and tire options and quickly agreed on a price. It was more than fair. Their honesty, attention to customer detail and fair prices have earned them several purchases from me. I'll be going back often.

Earl's has been on my list of things to do for awhile. Drove out from Western, Iowa one morning…read morewith the intention of getting new tires and wheels on my Excursion. I only had a slight idea of what I wanted to do, so the expert help of the guys at Earl's was very welcomed. The show room at Earl's is very large with what seems like a million wheels and tires to chose from. Of course the guys here can look up and get anything that they can find online. After only a few minuets we found the style of wheels that I wanted, but I was not sure of tires. Luckily there were a few examples already mounted outside in the parking lot. We set an appointment and I could not be happier. The wheels an tires look and ride great. The appointment went smooth and was done on time. I am glad that I finally made the trip. It was well worth it.

1st service at Willard for our second vehicle - oil change, rotation, and general inspection…read moreservices - and our experience mirrored our initial one; this a very nice, professionally run, family-owned business that provides quality services at what we believe are market prices. We will be back.

Terrible. DO NOT BRING ANY EUROPEAN CARS TO THIS SERVICE STATION. The coupon advertising a $69.99…read moreoil change is a lie. My bill was over $170 for a 4 cylinder oil change and tire rotation. I declined their offered $502 battery and $1560 for four 18" tires. Two employees had to find a service manager to attempt to explain multiple upcharges. Avoid at all costs.

I had a good experience lately at this Firestone location. I was in need of an oil change, and…read moredriving in to the Des Moines area from a smaller town. I didn't want to take a chance in having to wait at another oil change location, and remembered that Firestone takes appointments. I made an appointment request online, had a phone call back in less than 5 minutes, and confirmation email soon after. I did have to wait in the lobby as my oil change was being completed, but everything was clean and all employees and customers who entered were wearing a mask. I got to witness several staff interactions, and they were always done in a helpful and happy manner, including explanations of service options. My car was taken in for the oil change within 5 minutes of arriving and was completed in a time period that I expected. I was happy overall and really appreciated the overall scheduling convenience.

Went in for a tire repair....instead staff tried to sell me $900 worth of tires. They already had…read morea credit card application up on their screen when they called me over to say I needed new tires. LIED to my face saying I had to replace all four when in fact two new tires were put on 14 months ago. Stated that because it was all wheel drive the all had to be replaced or it would ruin the car. They will lie directly to your face!

Stopped by without an appointment and they squeezed me in - got me out the door within 30 minutes !…read moreVery prompt and professional! Use them multiple times throughout the year for oil changes and tire rotations!

Mike R. Wonderful…read moreservice and great staff. Blake was awesome. He wanted to buy my S2000, but settled for selling 4 new tires. Ha, ha! Thanks Blake.

Never returned my call so can't rate service. I couldn't see any other way to make contact.read more

Terry really saved me on a road trip recently! Heard a funny noise coming from my car, called him…read moreon a Sunday morning, and within a couple of hours, he had diagnosed the problem, found the part at a local shop, and completed the repair. The whole time he was super upfront and honest about what he was doing, both teaching me about my car and walking me through the repair process. He's very friendly and professional and I appreciated the conversation. Terry at Fast T's comes highly recommended - I'm bummed I don't live near him because I would use him all the time for my auto repairs!

Waste of time. They send your call straight to the call center - call center told me about services…read moreand pricing for the service. showed up to appointment, and the employee said they couldn't do the service. Huge waste of my time and bad business practice. Go somewhere else.

I am the GM of the restaurant next door. It just makes sense to take my car there so they can work…read moreon it while I work. No time lost. So far I've had them replace the blower motor for the HVAC, and change the oil. TOP NOTCH service both times! Great group of employees!

BEWARE!!! This place will screw you over and there is nothing you can do about it, because it…read morewill cost more to sew than the repair work to fix what they mess up! They screwed up a tire rotation on our Jeep and a wheel fell off, 2 hours away on the highway at 70mph! They say they investigated it (because they have a crack investigation team, obviously) and look at pictures and say it can't be their fault. We are out over $2000 and it doesn't matter to them or their corporate leaders. The store manager, Brandi does not stand behind their performance at all...just deny it's their fault and move on and hang up. That's it. What a joke. They said the pictures show ball joint damage, and that caused the wheel to fall off....NO STUPID...the ball joint got damaged when the front of the jeep slammed the pavement at 70mph. No common sense, just denial and F the customer. Hmmmm what what was it that caused 4 of the 5 wheel studs to snap off...crazy.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Clive.

Almost everyone is so welcoming accept for one employee, johnny. He is not so welcoming and i have…read moreheard him treat other employees like garbage!

Excellent Customer Service, Everything done efficiently and correctly…read more I am new to the area and blew a tire on Thursday, after a few calls around, I came to Heartland Tire & Auto Center. I was immediately greeted with a smile and a helpful "Hello". I had called and asked if they had time to help me out and when I walked in and handed them my keys right away, they started the job! I ended up having to have them replace all four tires due to my mileage and car situation. They talked all my options over with me and helped me figure everything out every step of the way. Very Impressed and will for sure continue to give them my business.

Short version: Good…read moreplace. Use them. Long version: I thought I'd already reviewed these guys at least a year ago. We had just moved from Texas, were living a hotel until our house was closed on, and no matter how well behaved kids are that is extremely stressful. Then, on top of it all, the van needed the oil changed and had A Noise. It was still halfway packed with road stuff for six kids, three cats and two adults of questionable sanity. So I go in, my last nerve so frayed so I am speaking in monosyllables, I haven't slept properly for a week and I'm packing a very needy baby and not only are we clearly from out of town, we're from the far side of the country. The guy at the counter took care of us like I was a long lost cousin. Pointed out some possible issues that would be way in the future, assured me that Noise was not something horrible, double checked that I understood we were doing something or other earlier than it really needed. (some kind of a filter, I think? Like I said, I was *OUT* of it) Generally acted like I was a regular, dependable customer. Not somebody who appeared to be on a long and very much unenjoyable road trip. Man were they surprised when I showed back up in a few months with Iowa plates. We've been taking our cars to them ever since, and I really appreciate how they'll actually explain things if you show the slightest interest. The attached picture is when I took my husband's commuter car in because the fan was making "a funny noise." (Also give really good advice that prevents serious issues in the future.) How good are they? When my parents were visiting and had A Noise in their big old pickup, this is where I sent them. If they'd done anything wrong, I'd be hearing about it every single holiday and family reunion until the end-times.

I just did not have a good experience with this business. On the hottest week we have had this…read moresummer, my air conditioning decided to stop working. I chose this place because I had seen it had decent reviews.I called called and the guy on the phone said they were able to get my truck for service in two days. When I arrived, the guy at the front was snarky and made a comment that I was 3 hours late and they were not going to be able to look at it today. I explained that there must have been a mix-up as I was told 11:00 and they had me down for 8:00. But I said no problem, and told them I would come in for whatever they had available next week. So I came back and they looked at it and told me my AC accumulator would need replaced and they had everything torn apart they would just need to go get the part and they would have it done in a few hours. The manager showed me the estimate which I felt was pretty high. The total for everything was $446.64 and that was to replace the broken part and charge air. I specifically asked him why the part was $114.54 and the labor was $73.50 to install just that part when the part alone is at a part store for $40. And yes, I am aware that there is a bit of a markup on parts but this is the highest markup I have ever seen. He had stated that they have to pay that price for the part and that it is always more than what you can get at a part store which of course I had already acknowledged, but almost three times more I felt is very high. I don't know if this is normal or if it is because I am a woman and they just assumed that they could tell me a price and I would pay it. I told them I was not going to go ahead with the service and I left. I ended up calling Heartland Tire and Auto down the road and they took great care of me and they charged me $163.36 less! I will post the estimate/bill from both businesses.