We hired these guys to work on a Buick Lacrosse. They took a week to work on it. Charged us $1500…read more The car never run right again. I wouldn't hire them to change a tire. Cost me another $750 to fix there mistakes.

Quality and swift. JR was able to take care of our needs very quickly. His wife and him we're very…read moreprofessional and explained the process well.

Terrible. DO NOT BRING ANY EUROPEAN CARS TO THIS SERVICE STATION. The coupon advertising a $69.99…read moreoil change is a lie. My bill was over $170 for a 4 cylinder oil change and tire rotation. I declined their offered $502 battery and $1560 for four 18" tires. Two employees had to find a service manager to attempt to explain multiple upcharges. Avoid at all costs.

1st service at Willard for our second vehicle - oil change, rotation, and general inspection…read moreservices - and our experience mirrored our initial one; this a very nice, professionally run, family-owned business that provides quality services at what we believe are market prices. We will be back.

Terry really saved me on a road trip recently! Heard a funny noise coming from my car, called him…read moreon a Sunday morning, and within a couple of hours, he had diagnosed the problem, found the part at a local shop, and completed the repair. The whole time he was super upfront and honest about what he was doing, both teaching me about my car and walking me through the repair process. He's very friendly and professional and I appreciated the conversation. Terry at Fast T's comes highly recommended - I'm bummed I don't live near him because I would use him all the time for my auto repairs!

Unbelievably kind, friendly, knowledgeable, and helpful. Can't imagine a better place for roadside…read moreassistance in the DSM metro.

Almost everyone is so welcoming accept for one employee, johnny. He is not so welcoming and i have…read moreheard him treat other employees like garbage!

Excellent Customer Service, Everything done efficiently and correctly…read more I am new to the area and blew a tire on Thursday, after a few calls around, I came to Heartland Tire & Auto Center. I was immediately greeted with a smile and a helpful "Hello". I had called and asked if they had time to help me out and when I walked in and handed them my keys right away, they started the job! I ended up having to have them replace all four tires due to my mileage and car situation. They talked all my options over with me and helped me figure everything out every step of the way. Very Impressed and will for sure continue to give them my business.

Waste of time. They send your call straight to the call center - call center told me about services…read moreand pricing for the service. showed up to appointment, and the employee said they couldn't do the service. Huge waste of my time and bad business practice. Go somewhere else.

I am the GM of the restaurant next door. It just makes sense to take my car there so they can work…read moreon it while I work. No time lost. So far I've had them replace the blower motor for the HVAC, and change the oil. TOP NOTCH service both times! Great group of employees!

The easiest car buying experience I've ever had in my life! Our sales person, David Allmon, greeted…read moreus in a warm and friendly way when we arrived on the lot. Quickly, I was test driving a Jeep Wrangler Unlimited. I've wanted a Jeep so long as I could drive. Today was the day! Without any haggling they gave me a generous offer for my trade. It's State Fair time so they have lots of manufacturers and dealers incentives on vehicles. I found out my best friend got a minivan the day before from them. His experience was the same as mine. Beginning to end about 2 hours, with no wasted time haggling, all things being purposeful with a friendly salesperson to help. Imar, the Finance guy was kind and fast tracked things so I could surprise the kids after day camp with dad's new Jeep. I 100% recommend David and Deery Brothers Waukee. It's great to see in the large automotive world, smaller family dealers thriving. It's definitely due to their friendly and customer service centered business model. Shop local, drive to Deery!

Circled the lot a few times, made eye contact with one salesman, but he went back into the…read morebuilding. I thought he would send someone my way, but 10 minutes later I was still standing there in the hot sun, so I just left

Took in a 2015 Toyota Highlander for a prepurchase inspection. Brian checked me in and was so…read morehelpful! I told him of my concerns and he reassured me that they will look over it thoroughly. I received my inspection report within a few hours, and I am so so happy I did this! This was the most in depth, thorough prepurchase inspection I have ever gotten. My suspicions were right on with the vehicle. At 120,000 miles, I saw that the Carfax didn't mention any maintenance or service past the 100,000 mile mark, BIG red flag! At that mileage there's much that needs to be done...timing belt, all fluids flushed, possible water pump, gaskets, shocks/struts, etc. None of that had been done to this car, resulting in needing a timing belt replacement (I thought I heard the faint sound of it being worn out when I test drove it), shocks/struts, gasket leaks, and a new alternator, to the tune of around $7,000. Oh, and the kicker was they found that there were several diagnostic codes that were recently cleared. Hmmm, wonder who cleared those? Needless to say, I did not purchase this vehicle. I did inform the dealership that was selling it of the issues, and as you can imagine, they didn't care and said that Christian Bros was making stuff up so they could sell me more services. Um, you're also trying to sell me something and it smells like lemons! Christian Bros has never let me down, and I've never done business with you. BTW- we live in Ankeny and Christian Bros has been our go to for honest, reliable car repairs. I will continue looking and will always bring my cars to them, they are the best! Best $200 I have ever spent.

They are absolutely 100% thieves, they will rip you off with out a doubt. Told me I needed parts I…read moredid not,and damaged my truck in the front as well!!!!

They made my oil change quick and easy with their child play room. I liked that it was a easy oil…read morechange where other places it is hard to contain a 2 year old. I did come in here to purchase a car a while back and I did not favor my sales associate. I felt uncomfortable and pushed around. He then called constantly. I hated that. We then began emailing which was a better way to keep in contact which I thoroughly enjoyed. I decided not to purchase a car until next year due to finances. If I were to purchase a car again I would come back for their selection. Overall, it's a good place to go for car troubles and for a purchase.

We bought a car, when we went to do the finance and they told us this bank with them do the…read moretraditional bi-weekly payment and when it was time for me to set it up, that was not the case. I call the dealership and they were not helpful. I didn't have any issue with the sales but finance person lie to us. Also we told them who we work for, didn't even bother to look the discount for us. After we sign the paper, we told them we have family work for GM, they will unwilling to redo the contract. So we lost out at least $1200 out on it. The whole thing is very dishonest. The extended warranty was 2000 more then another dealership, I won't be surprise any else is too. I would not recommend them to anyone unless you want to get screw over. All they care about was sale, but not the customer. This would be the last car I would buy from them.

Extremely incompetent mechanics unfortunately and caused more problems than I had when I first…read morebrought the car to them. They replaced my transmission back in november and had to bring the car back 2 more times for issues related to this. Even after 3 total trips they still could not fix the problem and I brought it to another shop. They miss things like properly securing bolts back into place on very important parts on the car. The condition they would give the car back to me was insane (all 3 times) with grinding noises, not shifting into park, etc and the 3rd time, I had to have the steering wheel completely turned 90 degrees to drive straight. It's like they don't even test drive them after the work is done... On top of this, I can't even count how many times we were told "Should be done today" or "should be done tomorrow" and it took another week. Terrible communication, terrible quality of work. Would HIGHLY recommend avoiding.

The technician pulled my vehicle out and said it was all done. Luckily the guy at the counter…read morerealized that he put five quarts of oil in instead of 8.8 quarts. The guy at the counter pulled it back in and topped off the oil and realized that the technician also put the wrong weight of oil in. Instead of correcting the problem, the guy at the front desk told me that it would be fine. My vehicle is under a factory warranty and it states the wrong weight of oil will void the factory warranty. I filled out the online survey and requested to be contacted but nobody has reached out to me. This was also the most expensive oil change that I have ever paid for.