I wouldn't go anywhere else if needing a personal tow. I needed a tow truck for my car to get it…read moreto the mechanic. I contacted them after hours to schedule the tow for the next morning. Right at 8am I received a call from Carly, the driver and she showed up at my house 20 minutes later with a flat bed. I met her at the mechanic shop and she already had everything handled. Top notch! Highly recommended!

I am so happy I used Mad J; not only was their response time super quick, the truck driver Payton…read morewas super careful with my Tesla, he took great care to not further damage my car after the accident. He also was super patient when Willis Automotive refused to accept it and took me to Grahmn Collision (Apparently the only certified Tesla collision repair shop in town). For such a sad day for my Tesla, they were definitely the bright spot.

Predatory towing beware! I've had to deal with places like this in California and even got law…read moreenforcement involved. Waiting for people to park and towing in under 10 min without anyone calling to complain. Charging mothers abhorrent amounts to get your car out when it was parked for a few minutes in the middle of the night. For shame. Special place in h*ll for these folks

Friday evening, we needed a tow off I-80... Our insurance…read moresent Capitol City & we are grateful for the choice they made. They got to us in about a 1/2 hour. Tyrone was outstanding. Most polite person we've had in forever.. across all service people. He was concerned about us. He was quick, safe & a joy. This company should be very proud of him. Hope we don't need a tow again anytime soon... but if we do, our choice will be Capitol Tow...

Hanifen Towing is the BEST Towing service I have used hands down. From the First Impression…read moreReceptionist I talked to to the prompt service of the tow truck driver. The value is well worth the money for the WOW Customer Service they provide from the first impression to the final successful towing service! This will be my GO TO Towing Service always! Danette Peterson Exceptionally Happy Hanifen Customer ***Stephanie was the gal that initially took my call. She was calm, understanding, pleasant and gave me hope they could tow my car! She was/is AWESOME! STEPHANIE gives Hanifiin a glowing First impression of your business. Give her a raise please!

Well, I never wanted to have my car towed, especially when it was just snowed into a spot and my…read morefriends and I couldn't get it out on our own. So I called the first couple of tow places using a google search. Silly me. Yelp! to the rescue. I called Hanifen Towing and a super nice woman answered and got my info and dispatched the truck. A guy who looked like he could move my car without assistance arrived, and took care of business quickly. Have I mentioned that he was a giant? And super cool? Great experience!

Worst company ever, I work at Midas and one of their tow trucks was sent to my shop to pick up a…read morejunk car, the driver hit my jeep and tore up one of my xd825 Buck -44 rims, Andy, the boss at Perrys was not cooperative at all and refused to compensate for these one off $3400.00 wheels. I got my insurance company involved and Progressive won't help either, Perrys must have the same insurance company, all I wanted was my jeep to be put back the same way it was before Perrys hit it, what a trash company

Amazing service. My hub assembly blew apart on my way to work, without any warning, and they were…read moreable to get me off the interstate fast. Towing was next to none, and the shop was able to get my truck in and out in the same day. Exceptional and economical pricing. Love working with these guys!

Auto accident. The very best service!! We're there quickly and recommended where to take it…read more Drivers were so kind and genuine. Will use them again!

Fast service, went above and beyond. Hope I won't have to use again, but it's good to know there is…read morea fast and polite service here in town!

Great people, always willing to help and work with us. They do a great job at communicating every…read morestep. From the moment I called, their team was professional, calm, and genuinely helpful during a stressful situation.

Towed my car from a parking lot that had zero no parking signs. I hat no ticket from local police…read morefor illegal parking. Had my car less than 3 hours and charged me for storage and personal Item retrieval. Also charged storage. Also charged $150.00 for being illegally parked. So it cost me $361.00 for an in town tow. Tow company fines me for being illegally parked? Seemed dishonest to me. I would beware of being overcharged with bogus fees if you considering using a tow services in DesMoines.

Have been doing business with the owner of this establishment for over 20years and have never had…read morean issue, recommend anyone looking for a great one stop gas station look no further you found it.

Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!

To the owner- I can see you're vocal on the reviews, first I attached a photo so you don't have to…read morewaste your time researching if it was YOUR company. Based on the previous reviews I have to agree with the rest. Lady answering the phone is argumentative and unfriendly. When people are getting a tow more than likely they are already in angst over their car the last thing we need is another person in a bad mood. Perhaps she needs a vacation from the 24/7 hours ? The driver was not Much better but I don't see a need to have much interaction with him.

They were able to send a flatbed the same day, even during frigid weather…read more The driver was polite and listened to my requests for the tow. Pricing was fair, and my vehicle was handled with care.

The guy arrived right on time, just like he said on the phone. He checked out a few options and…read morethen got my car onto the truck really fast. He seems to know his stuff and genuinely cares about my situation. Plus, the prices are fair.