No one ever wants to get a nail in their tire, but when it happened to me I went to Discount Tire…read more I bought the tires there and they were still under warranty so it was repaired at no charge. Everyone there is friendly, professional, efficient and fast! I had to emphasize that I didn't need them to try to fix my flat in the last 20 minutes before they closed and could pick it up the next day. If I had wanted to wait, there is a decently comfortable waiting area.

Great service and fast for tire replacements. Price was reasonable for Michelin cross-climate 2…read morevs Goodyear all season tires for a Mercedes that required different sizes front and rear. Friendly staff also. I also like the fact that if I need service I can find stores in other cities and states to repair a tire. Tires look great too. They do free rotations and balance and repair but I can't rotate mine.

Had a small item that I wanted to resolve and figured that I would have to schedule a time in the…read morefuture. They agreed to look at my issue and resolved it in 10 minutes. I know this can't be the standard, but I will be back again, even if I do need to make an appointment. This team is committed to making the customer happy! Thanks Guys!!

I just went to Hilltop for the first time to get a tire fixed, and it will not be the last! It…read moredoesn't surprise me one bit to see they have a 5-star rating, they were able to get my car in fast, for a great price, and the guys working were so nice and personable, they could have lost my car and I would still go back for the customer service alone. Kidding, of course, but they were honestly great and genuinely seemed to enjoy their job (crazy, right?)

Brought in an Escalade to get a new set of rims and tires. They were honest about the remaining…read moremileage on the existing tires and said I'd be fine to wait a year if I wanted. They were literally trying to give me a way out of the sale. This honesty locked me in. I went through and compared a half dozen rims with them. When we settled on a final two choices, they took a rim outside and let me have a look next to the vehicle. The shop was busy and the phone was ringing off the hook. We talked through my trade in value, the size and tire options and quickly agreed on a price. It was more than fair. Their honesty, attention to customer detail and fair prices have earned them several purchases from me. I'll be going back often.

Earl's has been on my list of things to do for awhile. Drove out from Western, Iowa one morning…read morewith the intention of getting new tires and wheels on my Excursion. I only had a slight idea of what I wanted to do, so the expert help of the guys at Earl's was very welcomed. The show room at Earl's is very large with what seems like a million wheels and tires to chose from. Of course the guys here can look up and get anything that they can find online. After only a few minuets we found the style of wheels that I wanted, but I was not sure of tires. Luckily there were a few examples already mounted outside in the parking lot. We set an appointment and I could not be happier. The wheels an tires look and ride great. The appointment went smooth and was done on time. I am glad that I finally made the trip. It was well worth it.

I can't recommend Higgins Plaza Service enough! The level of customer service here is truly…read moreoutstanding. Tars does an excellent job working on my car. He is always thorough, knowledgeable, and someone I trust to get the job done right every time. Steph is wonderful at the front, making check-in smooth and easy and always so polite and helpful when it comes time to pick up and pay. The owners, Todd and Nick, are also great to work with and clearly care about both their customers and their team. You can tell the entire staff takes pride in what they do. Everyone is friendly, helpful, and goes above and beyond to provide a great experience. It's not easy to find a shop you can fully trust, but this is definitely one of them!

Instead of using a multi-meter to diagnose the problem they just replaced the part. Part was fine…read morecar still doesn't work.

Great people and excellent service. Thank you Kyle and Kevin for getting me back on the road. No…read morecharge for a mistake made by another outlet 2000 miles away. Could not be more happy.

My son took his small little sports car to this location last fall to put on winter tires. He…read morestored the tires in his garage and then went back out this spring to exchange for the winter ones. . They noticed one of them had a broken seal and without question, they knew it had to have happened when they changed them around in the fall. So they are ordering a replacement tire. What good service! Many places would try to say we're not responsible when you take the tires off of our site. Needless to say, he will be back.!!

I'd give them no stars if I could!!! Spent $1200 on tires in August and had 2 tire pressure…read moresensors changed. Not soon after THE SAME tire sensor warnings came on. I took it to them today and they tried telling me the replaced the driver's side! I lost my temper! I knew they would pull that! I should have just started with Discount Tire! Big O replaced ONE back one to "make you happy!" I drove straight to Discount Tire and they (even with how busy they are on a Saturday morning) pulled my car right in, checked my tire pressure, which Big O had WAY too high and checked all my sensors. NEVER EVER AGAIN WILL I GO BACK TO BIG O!!!

Improper dismounting and mounting of tire damage my tire. She blaming the las vegas weather.read more

I'm not sure what the bad reviews are for. I had a fantastic experience with these guys. I took my…read morecar to a highly rated automotive place down the road for my bmw. Long story short, Firestone cared for my vehicle and fixed the issue the other place didn't. Dylan and Nick are good dudes and work hard.

In from out of town, my co-worker had bought a new set of tires from this Firestone for her 2020…read moreAcura MDX recently and told me to come here to have a potential leak looked at it. Immediately Thomas helped me and determined that I would be ok to return to Omaha next day after carefully going above and beyond! Way to go Thomas - my place to go if out of town!! MB -Omaha

Stopped by without an appointment and they squeezed me in - got me out the door within 30 minutes !…read moreVery prompt and professional! Use them multiple times throughout the year for oil changes and tire rotations!

Mike R. Wonderful…read moreservice and great staff. Blake was awesome. He wanted to buy my S2000, but settled for selling 4 new tires. Ha, ha! Thanks Blake.

I have always had good service and been treated well. We take both of our cars to Tires Plus on…read moreMerle Hay and are glad we have a place where we feel we can depend on their honest approach to what needs to be done without a lot of sales pressure. Dakota and Josh have been very helpful.

Its taken me awhile to post this since I felt that I needed time to compose my thoughts about the…read moresituation. I'm not trying nor do I want sympathy for what I'm about to exp!ain. Over memorial day weekend I was informed by my sister that she had a mini stroke and had bells palsy on one side of here face so I did what anyone else would do I immediately got on the interstate to go be with her. On my way to dsm my oil change light came on so I took my 2017 Nissan Rogue sport to the Tires P!us off of Mere Hay Road to get serviced before heading back home to Omaha Ne. Unbeknownst to me at the time one of the technicians had broken my air filter housing assembly elbow which allowed to much air to get into my engine which made a mass air sensor fail. I came to realize this only because the check engine light came on when driving home from work. I took it to Woodhouse Nissan in Omaha where I and my husband were informed that it would cost around $1000.00 to fix. Once we gave to go ahead to start the work we were called and informed that the price was going from $759.10 to over $1200.00 (labor and tax not included) due to Nissan redesigning it. Being that I was told by Woodhouse Nissan that this part was broken at the last p!ace my car was serviced which was Tires P!us I immediately filed a claim which they later denied. Verbatim from the c!aims specialists from Tires p!us in dsm: the executives have made a decision and they have decided to deny due to the following: i had driven 2376 miles since they serviced the car and light would have came before and Nissan is/was aware of this part being easily broken hence the reason why they redesigned it. They are negating the fact that one of their technicians broke the part in the first place. I haven't even had my car 6 days after just picking it up on Friday 19th before the check engine light came on again and had to drop my car off again on Wednesday 24th so I'm still not done dealing with it. I'm blessed to be able to pay for this repair but I don't think its right! Furthermore, with Nissan redesigning it instead of issuing a recall I can't help to think about all the other Nissan customers that at some point will be dealing with the same issue and they may not be able to afford the repair. If I cam save just one person from going through what my husband and I are going through then posting this and reporting them to the BBB will have been worth it.

Bait and switch at its finest. A 50-percent off coupon brought me in. Oil change…read more They asked all kinds of personal questions about how long I will be driving my car and what I would be using it for. They said it would be several hours and offered to drive me home because they would be inspecting the car. I told them I didn't want and inspection. Just an oil change. An aggressive bald owner/manager, J Mullins, came out and told me if anything falls off my car it "ain't his fault." Then he said, "You just want an oil change? Hell, I can do that right now! GOOD. That's all I wanted in the first place. This is an old tactic. Get you in, then try to upsell you on things you don't need. I suggest a new name: "Dishonest Wrenches."

predatory practices. They give cars back with more problems than when you brought it in!read more