Great people and excellent service. Thank you Kyle and Kevin for getting me back on the road. No charge for a mistake made by another outlet 2000 miles away. Could not be more happy. read more

My son took his small little sports car to this location last fall to put on winter tires. He stored the tires in his garage and then went back out this spring to exchange for the winter ones. . They noticed one of them had a broken seal and without question, they knew it had to have happened when they changed them around in the fall. So they are ordering a replacement tire. What good service! Many places would try to say we're not responsible when you take the tires off of our site. Needless to say, he will be back.!! read more

Brought my car to this location for a simple tire patch as it was slowly leaking air over the course of about a week. They checked out my tires and said they were too low of tread depth to legally repair saying that they were below 2/32 of an inch. I thought this was odd as it was still above the tread line which to my understanding was 2/32 of an inch. They then aggressively tried to sell me new tires but I figured I would bring it somewhere else for a second opinion . brought it to Sam's Club tire and battery and they repaired my tire for free and said the tires were getting lower on tread depth, but definitely not below any kind of limit. Very disappointed in the dishonest business practices of this location. read more

Amazing service from Kyle and his guys. Faster than what he said it would take and great prices. Got us back in the road quickly. Thank you Kyle! James read more

I recently replaced all four of my tires at another location. One of my tires was leaking air, so I took it in to have it looked at. Apparently, the first location did a poor job on that tire. The employees were very helpful in explaining exactly what the problem was and had me on my way in just a short wait with no charge due to the warranty. I didn't catch the name of the man who spoke with me, but thank you to him and whoever worked on the car. read more

This place is amazing. Great service, knowledge and always helpful. Employees are so very courteous. Love it. read more

Incredible service, employees are very knowledgeable and answer questions wiling to share specs on the computer if needed. This trip I was walked back to the area my tire was in water to show me the leak and give me options for the fix. Highly recommended! read more

Discount Tire - Showroom - Tires Near Me - Urbandale, Iowa

Worst experience. I called ahead and was told they could take me as a walk in. I arrived 10 minutes later and was told it would be some wait but would be done before closing (2.5 hrs later). My car was still not in the garage over 3 hours later, while other walk ins who came in after me were done. Once the car was finally in the shop, I was advised they did not have any matching tires for my vehicle. After nearly 4 hours, all that time wasted. read more

I had an oil change and they noticed there was something very wrong with my tire and told me I needed to get it fixed ASAP. I bought the tire 6 months earlier at discount tire on SE. 14th St. and returned there to have them take a look at it. I totally forgot that I had spent the extra $10 on the tire to have it guaranteed. They had it all in their computer system. They are very organized and the young man who attended me was very nice and professional and they all wear uniforms. They made the process seamless to get a new tire. read more

Driving to Waterloo from Denver, I noticed my tires were starting to get a little thin. Brady and his crew were able to pull the tires I needed, replaced, and got us back on the road in just a little over an hour. You got yourself a customer for life! Thank you very much! read more

I purchased tires from a different Discount Tire location, but they all work together ... which is great. They offer free rotations, and today I mentioned a slow leak (thinking I likely had a nail in one of the tires). I asked if it was expensive to repair - and they said it is complementary (FREE!). Amazing. My only disappointment is in myself = that I didn't buy from Discount Tire sooner! I plan on using them for all future tire purchases. I will note that the tire didn't have a leak, it was actually the wheel had some corrosion and stuff - which is expected (it's 12 years old, and I've been in an accident). They offered to clean the wheel (free of charge) which may help - and asked if I was interested in replacing the wheel (I'm not), so it was great for them to discuss options with me. COVID: clean store. Appointments (so not crowded). Curbside check-in option. Masks worn. Very safe. Will continue to use this company. read more

I listened to a salesperson tell a female owner of a newer Mustang that her lugs were swollen, they had to use a 21 mm socket to get them off, and that they should be replaced. Her options were $60 for aftermarket or $140 for OEM. She chose the $60 option. Lugs DO NOT SWELL. It's been wipers, wipers, wipers for a long time and still are but wow! Now the lug nuts game? read more

You wanna talk about fast.... They pit stopped my tires.... ALLL 4. Service was A1 and great price as well! Dont hesistate booking with them.... Recommend online for the quickest service!!!! read more

Super professional place. I had a great interaction with them and would send any family or friends their way. Many tier places can be seedy but this place was not at all. read more

Discount Tire has my business for life. My car was a death trap and needed new tires that were going to help my Corolla handle better in the snow. The manager worked with me on the price and found tires that were excellent and fit my budget. After they started working on my car, they realized that they didn't have four of the tires in stock, so one of their technicians drove to another store to pick them up so I wouldn't have to come back. The price of these tires were MUCH higher online/at other stores. Additionally, they include free rotations every 6k miles and will replace your tire for free if it goes flat or is damaged. Can't recommend highly enough. read more

After spending almost two decades in Texas, there are only three companies that I have had a positive experience EVERY time I have been. What-A-Burger, Chick-Fil-A, and discount tire. A discount tire opened up in Des Moines just in time. While having repairs done to my Wrangler after a deer strike, I had to drive my back up car. Of course, the second day driving it, I got a flat tire. The dealership supposedly repaired it, but it was flat again the next day. I brought it in to discount tire, where they showed me the mistake the dealership made. I was able to get a new tire installed for about $60. There have been multiple times when a flat was near the sidewall, and a free repair was gray area. They (stores in Houston) could have said I needed a new tire, and I never would have known better. They never took advantage of me. When possible, they repaired them for free. read more

Discount Tire - Tires Near Me - Urbandale, Iowa

This place is amazing. Their business model equally amazing. Plenty of young, well trained employees, in a super clean place, makes this business a no brainer. I stopped by to get a quote, and left an hour later, having no appointment, with four new tires on my BMW. The computers are positioned specifically so the customer, if they wish, can see what the employee is bringing up. Creates transparency so you see what your hearing. read more

First time using Discount Tire and think I hit the jackpot. Not only did I get great tires at a great price plus rebates; the customer service is very impressive. From the moment I stepped into the store I felt valued as a Customer. The big win for me was the day of the tire install. The store wifi was down and I had planned to work remotely from their lobby. I understood issues happen with internet connections, so told the manager I was going to go next door to the coffee shop to grab a coffee and work. When finished with my van, the manager personally drove it to the coffee shop, thanked me for my business, handed me the keys and walked back to his store. Customer service goes a long way and they show it here. read more

If you need tires GO TO DISCOUNT TIRE! I was a loyal customer of Discount Tire when I lived in Houston and I am thrilled that they are now in Des Moines. Especially since I've been driving on nearly bald tires for more months than I'm willing to admit. I shopped around online before I put Discount Tire at the top of my list just to be sure. My dad loves helping me with these kinds of tasks so last Saturday we planned to physically shop around for tires. As is customary behavior for my dad when he's shopping around, he was a total bulldog to the nice tire salesman, Kyle, but this did not deter Kyle. They don't work on commission at DT so they're genuinely just trying to set you up with the tires that are right for you. Kyle priced out some tires for us to consider. At DT they have tiers of price and quality ranging 1 to 3 stars. I went with a 3 star tier Yokohama tire and for an extra fee (I think it was somewhere around $80?) I have a certificate for repair, refund or replacement with DT on these tires. We didn't get the tires that day, but I called later that week to set an appointment to purchase and have them installed. They were super quick and accommodating. I think I was there a total of 30 minutes. All in all, five star experience! read more

We have been to Discount Tire on Merle Hay Road several times. Sometimes to buy tires sometimes to get aired up or pressure checked. Took our car in today as we had a low tire pressure warning this weekend. They found a nail (big surprise with the wind storm) they patched it and sent us on our way. No charge. We had not purchased these tires there as they came on the vehicle when we bought it. But when we do need to replace them; we will return to this store. They store is clean, employees are courteous and pleasant! Thank you!! read more

Amazing customer service at this place!!! Zung first greeted us outside and helped me with my flat tire situation. When he did a safety inspection I found out one of my other tires needed to be replaced. Zung gave me a great deal for both tires to make sure I was not undersold. On top of that I was in and out within 15min. I was very shocked to have such great customer experience. Would HIGHLY recommend this place to anyone constantly having tires problems like myself. I would not want to go anywhere else! read more

Discount Tire - Tires Near Me - Urbandale, Iowa

We have used Discount Tire for years, and are so thrilled they have made it to Des Moines! The service is always friendly, prompt, and thorough. The prices can't be beat, and the product is great! In my opinion, there is no competition; they are in a class all their own! Highly recommend due to lifetime service, with reasonable pricing. read more

Great service at Discount Tire. I've been here quite a bit lately and I never feel like they're dishonest or taking advantage of me. They explain everything in detail and show me the issues. Always super nice and they move pretty quickly. read more

Regardless of whether you need new tires right now, you'll want to keep these people in mind when it comes to anything and everything tire-related. As the name suggests, you'll get a pretty good deal, and you won't lose any quality in the process. This crew is super nice and really helpful, and they'll be real with you when it comes to what you need for your car. What's more, you will definitely not find yourself paying for anything you don't need. It's a national chain, but this is the spot to be. The staff are friendly and genuinely care about your vehicle and your wallet. You're in good hands here, and you're also right across from a Dunkin' Donuts, so you really couldn't ask for more. If you're not one to sit still while you wait, you could always wander through the mall while your car gets its new wheels and you'll get a text when it's ready for you to come back and get it. Safe travels! read more

Excellent service and friendly staff! Highly recommend for tire repair or new tires!

I recommend this place to everyone I know! They know how to treat customers, and they have the best tires.

Fast service, had blow out on highway came in with emergency spare. They took care of us in 20 mins

Super prompt! They told every customer 45 minutes and damn did they do that. When I got there, it was packed. Every single person in the waiting room was in and out by the time I checked in. Homeboy who checked out my tires noticed that the back ones were wearing funny, and asked if I had felt any vibrations. I hadn't, but we replaced them anyway. Wasn't planning on spending $600 on tires that day after realizing I had a flat, but I'm glad that I did, because once the old ones were off and the new ones were on, I realized that the old ones were NOT going to safely see me through another winter. BTW, I noticed my sensor saying that the air in my tires was low & took it in to VW the day before since I couldn't visibly see any flattering or air loss. The lot tech there told my husband that it was due to the fluctuation in temps and that nothing was wrong. Less than 24 hours later not only was my tire flat but the rear ones were showing signs of wear and tear that could only be noticed by taking a closer look. (Which I had asked the service Dept at the dealership to do). I'm really lucky the guy at Discount Tires was smart enough to take that look. Who knows what could have happened if I continued to drive under the care of VW. read more

I purchased 4 tires and rims online at the Discount tires direct. The cost were the best I could find anywhere. They were shipped to me with in 3 days. I placed them on my vehicle and noticed my tire pressure light was on. I took the car to the new Urbandale location and they reset the warning light and checked that all lugs were set to specification. They did not charge me any additional charge. I am very impressed at the ease of the purchase on line and the customer service I received at the local store. They made a customer for life and would highly recommend. read more

A flat tire could have ruined my day, but Discount Tires took great care of us. They recognized that we have done business with them in the past and gave us a more than fair deal to replace my flat. Thank you! read more

I had the best experience yesterday at this store. I had a guy Kyle call me to tell me my tires were in, & to come right in to get them installed. I walked in & Brendan helped me. Both of the guys were funny, pleasant & so friendly. All I wanted done was to replace my two front tires, Kyle lightly reminded me to check my back tires before winter- i didn't feel that added pressure of what other things i "needed to do that day" like sometimes you feel in other car shops. I would TOTALLY recommend them to anyone. & i will for sure be back! read more

Adam W. took great care of me at this location. I went to two others before hand an Adam definitely got my business. He was helpful and the price he quoted me the day before stayed true the next day I came in. Two other locations wanted to charge me more. Through phone and person to person, this location will keep my business. read more

I bought two new tires at the urbandale location. My third wheel would of been ok through winter but their high pressure salesman after 20 min of saying no, sold me a used tire because i was tired of him harrassing me. Spent 400 dollars total, and i went to pick my wife up a mile down the road, then to the movie theater, a total of 3 miles. I got out of the movies to a half i flated used tire. When i went back to question, they told me i ran over wood and it popped my side wall, the same damn used tire they put on, all other tires were fine. They did nothing for me, they said it was my fault. I drove 2 miles, and know i didnt run anything over on merle hay road and douglas ave. They scammed me, sold me a bunk tire, i couldnt get my old fire back even, i HAD TO BUY A NEW ONE. Dont go here, you will be ripped off. When i was there the second time 3 other people were complaining, i will never go back. read more