I had a nail in my tire and they fixed it for me for free. They told me that my safety was of most…read moreimportance. Several people were in that location and there was a customer that had a lot of information and needed help and I saw compassion, empathy, and patience amongst staff. Overall, I'm just completely in awe at the service. My helper was named Angel.

No one ever wants to get a nail in their tire, but when it happened to me I went to Discount Tire…read more I bought the tires there and they were still under warranty so it was repaired at no charge. Everyone there is friendly, professional, efficient and fast! I had to emphasize that I didn't need them to try to fix my flat in the last 20 minutes before they closed and could pick it up the next day. If I had wanted to wait, there is a decently comfortable waiting area.

Ryan is the best. always honest and fair. i won't go anywhere else. have bought several sets of…read moretires over the last few years. great service also. unlike many places an appointment here means you really have one! no unnecessary waiting, in and out on time, every time

Earl's has been on my list of things to do for awhile. Drove out from Western, Iowa one morning…read morewith the intention of getting new tires and wheels on my Excursion. I only had a slight idea of what I wanted to do, so the expert help of the guys at Earl's was very welcomed. The show room at Earl's is very large with what seems like a million wheels and tires to chose from. Of course the guys here can look up and get anything that they can find online. After only a few minuets we found the style of wheels that I wanted, but I was not sure of tires. Luckily there were a few examples already mounted outside in the parking lot. We set an appointment and I could not be happier. The wheels an tires look and ride great. The appointment went smooth and was done on time. I am glad that I finally made the trip. It was well worth it.

Had a small item that I wanted to resolve and figured that I would have to schedule a time in the…read morefuture. They agreed to look at my issue and resolved it in 10 minutes. I know this can't be the standard, but I will be back again, even if I do need to make an appointment. This team is committed to making the customer happy! Thanks Guys!!

I just went to Hilltop for the first time to get a tire fixed, and it will not be the last! It…read moredoesn't surprise me one bit to see they have a 5-star rating, they were able to get my car in fast, for a great price, and the guys working were so nice and personable, they could have lost my car and I would still go back for the customer service alone. Kidding, of course, but they were honestly great and genuinely seemed to enjoy their job (crazy, right?)

Used this location for service to family autos for many years. Manager and tech persons are…read moreknowledgeable and helpful always. Semi annual oil change and lubrication and installation of Firestone Winterforce tires/wheels performed. Thankful they discovered our 1999 Dodge Intrepid ES needed front axle brakes after 140,000 miles. Things just don't last as long anymore. (Smile). Glad it was discovered as we are driving holiday trip of 2,500 miles in December. Highly recommended Firestone Winterforce winter tires are on third winter season as they are removed each April 1st. For your information, these winter tires are superior to any other make or brand on the market, bar none.

Older retired couple here. We had a nail in our tire. They got us right in and regretted to…read moreinform us that it couldn't be fixed. It was a new tire we had purchased elsewhere. They put our spare on for us. To our surprise, they didn't charge us anything for it. Great and friendly customer service. We will be going back to this location!

I have been going here for years and drive 60+ miles round trip. They always do a good job and are…read moreCAREFUL with expensive and hard to replace wheels. Old school customer service never goes out of style. See Justin and tell him I sent you.

My family is planning a trip to North Carolina and needed to get break work done. I found them…read moreonline after price shopping by calling a few places. This place was quick to get in, and the staff was very kind. They called and informed me that I only needed the front brakes and the rear breaks had plenty of life left (I initially planned and told them I wanted to get all of my breaks done). I only got the front breaks and I am thankful for their honesty and straightforward business. Great experience!

I had great service!! they were fast and very helpful and I will definitely come back.read more

i went in yesterday to get some new tires mounted on my truck and my dad goes here every time to…read moreget tires installed so i figured i would too, probably will not be back i have no complaints about most the people there and the service, but when i get home after getting the tires mounted i look in the bed and there is just a pile of oil with big metal chunks just sitting in my bed and it was dripping down off my rear bumper so i thought it was from the oil pan i have back there full of water but ive been driving the truck around for weeks with it in there and it has not leaked once not even a drip and whoever took my truck back to the back needs their license took i saw the whole body roll while i was sitting inside and i could only see the top of the truck i dont know if dude was having a bad day or something but I'm not gonna sit here and let someone drive MY truck like that, thats super disrespectful and the fact that no one said anything about the oil just sitting in there I'm honestly disappointed I'm giving 2 stars because i dont think they deserve 1 they always do my dad right but i will not be back. And they did not reset my tire light which i can not do because you have to have an actual tool for it.

Tried to go in for oil change and they told me it would take 8 hours after calling the night before…read moreto schedule a 8 am change. When I said I'd need to take a loaner car they said I had to schedule it when I t was not mentioned the night before. I just took my business elsewhere as I could smell the load of crap that was coming after a 8 hour inspection to oil change.

Bait and switch at its finest. A 50-percent off coupon brought me in. Oil change…read more They asked all kinds of personal questions about how long I will be driving my car and what I would be using it for. They said it would be several hours and offered to drive me home because they would be inspecting the car. I told them I didn't want and inspection. Just an oil change. An aggressive bald owner/manager, J Mullins, came out and told me if anything falls off my car it "ain't his fault." Then he said, "You just want an oil change? Hell, I can do that right now! GOOD. That's all I wanted in the first place. This is an old tactic. Get you in, then try to upsell you on things you don't need. I suggest a new name: "Dishonest Wrenches."

On Saturday we had to loan my wife's car to my sister in law , she blew up hers with a blown head…read moregasket and a cracked block . Well wouldn't you know it my wife's car would not start . Her battery was 3 years old and needed a new one . That's where Sam's Club came to the rescue. I got it started and took a chance that Sam's automotive would help . Wow did they . The man at the counter said I think we can get you in . And he did the entire staff was great . Within a half hour we had a new battery and we're on our way . On a Saturday wow .

Great store ! Scan & go is where's it's at. We save alot here and love it. Great shopping…read moreexperience always. Well worth membership cost !

Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!

They are always able to get me in for a quick oil change. They are friendly and straight forward…read more I have been getting my oil changed here for years. I went somewhere else out of convenience and learned my lesson. I will be coming back for years to come.

Four months ago, I punctured a tiire and they got me in immediately. They fixed the tire and…read moreluckily I did not have to replace it. They did tell me my brakes were in bad condition. But I thought I was trading my car at that time. . I came back to them and put new brakes on this morning, because vehicle was going to a family member. They said they could install them this afternoon. They were so gracious and just doing what I asked....very thorough. I so appreciated Chris and his team. It was a great experience... Best brakes ever at a very good price with a great warranty. Thank you for being so accommodating Chris.

Went in for a tire repair....instead staff tried to sell me $900 worth of tires. They already had…read morea credit card application up on their screen when they called me over to say I needed new tires. LIED to my face saying I had to replace all four when in fact two new tires were put on 14 months ago. Stated that because it was all wheel drive the all had to be replaced or it would ruin the car. They will lie directly to your face!