No one ever wants to get a nail in their tire, but when it happened to me I went to Discount Tire…read more I bought the tires there and they were still under warranty so it was repaired at no charge. Everyone there is friendly, professional, efficient and fast! I had to emphasize that I didn't need them to try to fix my flat in the last 20 minutes before they closed and could pick it up the next day. If I had wanted to wait, there is a decently comfortable waiting area.

Great service and fast for tire replacements. Price was reasonable for Michelin cross-climate 2…read morevs Goodyear all season tires for a Mercedes that required different sizes front and rear. Friendly staff also. I also like the fact that if I need service I can find stores in other cities and states to repair a tire. Tires look great too. They do free rotations and balance and repair but I can't rotate mine.

Brought in an Escalade to get a new set of rims and tires. They were honest about the remaining…read moremileage on the existing tires and said I'd be fine to wait a year if I wanted. They were literally trying to give me a way out of the sale. This honesty locked me in. I went through and compared a half dozen rims with them. When we settled on a final two choices, they took a rim outside and let me have a look next to the vehicle. The shop was busy and the phone was ringing off the hook. We talked through my trade in value, the size and tire options and quickly agreed on a price. It was more than fair. Their honesty, attention to customer detail and fair prices have earned them several purchases from me. I'll be going back often.

Earl's has been on my list of things to do for awhile. Drove out from Western, Iowa one morning…read morewith the intention of getting new tires and wheels on my Excursion. I only had a slight idea of what I wanted to do, so the expert help of the guys at Earl's was very welcomed. The show room at Earl's is very large with what seems like a million wheels and tires to chose from. Of course the guys here can look up and get anything that they can find online. After only a few minuets we found the style of wheels that I wanted, but I was not sure of tires. Luckily there were a few examples already mounted outside in the parking lot. We set an appointment and I could not be happier. The wheels an tires look and ride great. The appointment went smooth and was done on time. I am glad that I finally made the trip. It was well worth it.

Had a small item that I wanted to resolve and figured that I would have to schedule a time in the…read morefuture. They agreed to look at my issue and resolved it in 10 minutes. I know this can't be the standard, but I will be back again, even if I do need to make an appointment. This team is committed to making the customer happy! Thanks Guys!!

I just went to Hilltop for the first time to get a tire fixed, and it will not be the last! It…read moredoesn't surprise me one bit to see they have a 5-star rating, they were able to get my car in fast, for a great price, and the guys working were so nice and personable, they could have lost my car and I would still go back for the customer service alone. Kidding, of course, but they were honestly great and genuinely seemed to enjoy their job (crazy, right?)

Older retired couple here. We had a nail in our tire. They got us right in and regretted to…read moreinform us that it couldn't be fixed. It was a new tire we had purchased elsewhere. They put our spare on for us. To our surprise, they didn't charge us anything for it. Great and friendly customer service. We will be going back to this location!

Legitimately scary place to leave your car I went cross…read morecountry and was almost home when my transmission line popped off no big deal for any actual mechanic... I was told they wouldn't touch it but would happily sell me a battery I didn't need since I have a brand new battery from 2023. Ok no big deal these losers refuse to help me. The funny thing is they then tell me if I want my keys back I have to pay 10.91$ for an inspection. A courtesy check is always supposed to be free they didn't even tell me anything other than hey looks like your line is leaking but we wont touch it. Main points: they are thieves, they will try and ruin your vehicle and they genuinely just want your money not to help you!!!! The big kicker is I work for the same company I know how this works and these are the lowest scum I've encountered Please stay away for your own safety

I have been going here for years and drive 60+ miles round trip. They always do a good job and are…read moreCAREFUL with expensive and hard to replace wheels. Old school customer service never goes out of style. See Justin and tell him I sent you.

My family is planning a trip to North Carolina and needed to get break work done. I found them…read moreonline after price shopping by calling a few places. This place was quick to get in, and the staff was very kind. They called and informed me that I only needed the front brakes and the rear breaks had plenty of life left (I initially planned and told them I wanted to get all of my breaks done). I only got the front breaks and I am thankful for their honesty and straightforward business. Great experience!

I'd give them no stars if I could!!! Spent $1200 on tires in August and had 2 tire pressure…read moresensors changed. Not soon after THE SAME tire sensor warnings came on. I took it to them today and they tried telling me the replaced the driver's side! I lost my temper! I knew they would pull that! I should have just started with Discount Tire! Big O replaced ONE back one to "make you happy!" I drove straight to Discount Tire and they (even with how busy they are on a Saturday morning) pulled my car right in, checked my tire pressure, which Big O had WAY too high and checked all my sensors. NEVER EVER AGAIN WILL I GO BACK TO BIG O!!!

Improper dismounting and mounting of tire damage my tire. She blaming the las vegas weather.read more

Great store ! Scan & go is where's it's at. We save alot here and love it. Great shopping…read moreexperience always. Well worth membership cost !

Purchased a washer on Jan 29, 2026. DSM metro. Delivery date of NLT Feb 11th shown on receipt…read more Price for washer same as most competitors but with delivery and haul away included. I also had $300 in gift cards, the deciding factor. Washer arrived locally in 4 days, but Sams' delivery service, RXO, couldn't schedule delivery until Feb 27th. 28 days after purchas. Unsat for an appliance delivery. They also couldn't provide a time frame until later. That later turned out to be the night before. I'm retired but someone working is being asked to take an entire day of vacation, PTO, loss of pay, or sick leave for a delivery that they didn't confirm until the night before delivery. The delivery guys get an A+, Sams and RXO an F-.

Have been doing business with the owner of this establishment for over 20years and have never had…read morean issue, recommend anyone looking for a great one stop gas station look no further you found it.

Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!

I had a good experience lately at this Firestone location. I was in need of an oil change, and…read moredriving in to the Des Moines area from a smaller town. I didn't want to take a chance in having to wait at another oil change location, and remembered that Firestone takes appointments. I made an appointment request online, had a phone call back in less than 5 minutes, and confirmation email soon after. I did have to wait in the lobby as my oil change was being completed, but everything was clean and all employees and customers who entered were wearing a mask. I got to witness several staff interactions, and they were always done in a helpful and happy manner, including explanations of service options. My car was taken in for the oil change within 5 minutes of arriving and was completed in a time period that I expected. I was happy overall and really appreciated the overall scheduling convenience.

Went in for a tire repair....instead staff tried to sell me $900 worth of tires. They already had…read morea credit card application up on their screen when they called me over to say I needed new tires. LIED to my face saying I had to replace all four when in fact two new tires were put on 14 months ago. Stated that because it was all wheel drive the all had to be replaced or it would ruin the car. They will lie directly to your face!

I have been taking my cars there for years. They are amazing and never try to upsell me on service…read more When something may need to be done they typically give me a warning and a time frame on which I need to repair. It's much appreciated when you have to budget for these kind of things.

Wonderful service! I highly recommend them for car related issues if you're in a bind!read more