After months of taking my car to the dealership for repair after repair without getting to the REAL reason why my car was running rough, I decided to give Joey's a try because of the excellent reviews. They did a very in-depth diagnostic and sent me the results by text, which I was able to open in a web browser. The repair was much more expensive than I had hoped, but at least I knew I wasn't going to get nickel and dimed to death putting "band-aid" fixes on my car. I decided to forego repairs and trade the car in as it was a ten year old vehicle. Joey's charged me for the diagnostics only and never tried to pressure me into anything more. If ever I need another vehicle repair, I'll skip all the hassle and go straight to Joey's, where I know they will be honest and upfront about what needs to be done. read more

It was a pleasant experience--a first-class shop. The diagnosis was informative, comprehensive, and worth it. Ben seemed very knowledgeable about auto repairs. read more

I was put of state. Had the car taken in for diagnostics. Cody helped me out. Turn out the diagnostic was wrong. But that's ok. I called and spoke to Cody and he refunded me the money back into my account. I would highly recommend the shop. read more

I have been going to Joey's since at least 2016 back when he was out of his garage. They take them time to explain whats wrong with your car and now even take photos of everything they found wrong and send them to you. I can't recommend them highly enough! read more

Looking for a professional service shop for your car? Joey's is the place. Clean, modern and spacious building located across from the airport. They worked on my Chevy pickup which needed new brakes. Professional, friendly and genuinely concerned about doing the job right. Explained exactly what was needed to be done, time frame to complete and accurate estimate for work performed. Very knowledgeable and offer a wide range of automotive services. Getting into a good auto shop is hard and Joey's had made it easier. Highly recommend them to everyone. read more

Take your car here at your own risk. Pay attention to the negative reviews on other websites as well because they are accurate. I have heard that they used to be a good shop but that over the past couple of years their work has declined. This has been my experience as well. The owner seems cool but the other people that work there, especially at the front desk have terrible customer service skills. The mechanics will work on your car and not put the same parts you had back on or even break them ( for me it was a tab on my engine cover) small but noticiable. I have reason to believe that when they were putting my car back together they did it incorrectly leading to my bottom engine mount bolt to rip off and costing me around $1000 more dollars to fix, i took it to a different shop of course. Good luck, if you are going to pay dealership prices just take it to the dealership. read more

I took my car in for an oil change and a host of other problems. They contacted me during the day with an update on what they'd found and asked me before doing any work. They were easy to work with and gave me some tips about my car tang I could use in the future. I felt like the price was far and explained well. Will definitely go back to them with future work. read more

It's been a long time since I've felt compelled to write a review on Yelp. These days I'm only interested in doing reviews for businesses that I feel have really earned it--for good or bad. I took my Mini Cooper to Joey's yesterday after reading some stellar online reviews. Squeaky brakes and some oil in need of a change--nothing major. I asked to have the front and rear brakes replaced, including rotors. Caveat--I am not a car person. I am woefully ignorant on shop pricing and what your typical repair should cost. When going to a mechanic, that usually doesn't turn out so well. After dropping the car off, I got a call later in the day from Joey letting me know that the brakes were done and that the oil was changed. He also let me know that the rear brakes were just fine, and that I didn't need to have them replaced. I was stunned. Never in my life have I had a mechanic call me and tell me that my car DIDN'T need something. I came by and picked the car up a little bit later. Paid a very fair price for the work that was done and would have very likely paid for work that I didn't need to have done at all at another shop. I say this without any exaggeration--Joey's Auto Shop is your best option for car repairs and servicing in the Des Moines area. I am thrilled that I have found my mechanic for the next few years while I'm here--and relieved that I can stop looking. Joey's Auto Shop has earned my highest recommendation. read more

I'm not local to the area but I just had the pleasure of working with Joey and needed to leave a review for him. At first I was a little thrown off by the residential-area neighborhood his garage is in. I was all by myself and pulling into a random garage behind a house put me a little on edge. That said, don't even think twice about it. Joey is probably the best guy I'll have ever found to work on a vehicle. I only wish I lived in Iowa, or he lived in California. I originally went in because I thought I just needed my A/C recharged. I did need it recharged, but it turned out to be the least of my problems. He completed the EVAC and recharge, but something still wasn't right. After 2 hours of testing, trials and tribulations, Joey confirmed our worst fears: the compressor needed replacing. And that's when Joey blew me away: Instead of charging me for the full 2 hours of work, he only charged me for the portion that benefited me -- his final diagnosis. To save me from leaking freon issues, he sucked that back out and charged me for less than an hour of work (and much less than he'd quoted me before I came in). If I were in the area longer I'd be back there in a heartbeat to have him finish the job on a day with more time, but unfortunately we're on the road again tonight. Moral of the story: Joey is a very intelligent, fair guy to have working on your car. read more

Our family mechanic had surgery recently, and my husband and I have been burned by a couple "chain" mechanic shops so when the brakes on our minivan started grinding, we were a little apprehensive about having to find a new mechanic to fix them. Joey's was recommended to us & rightfully so! Service was great from the get-go - I was able to get service scheduled for the day after I called & talked to Joey. He called me back after checking the van with an itemized estimate of the work that needed to be done and the costs. The labor and parts rates were both extremely reasonable. When we picked the van up, the estimate was right on and the work was done perfectly. I also appreciated Joey taking the time to answer my husband's questions - Joey also showed my husband the parts he replaced and explained what they did and how they had malfunctioned. I'm extremely pleased with the ease of scheduling service, the quality of the work and the superb customer service we received. Needing a car repair is never a fun experience but having a mechanic that you can trust definitely lessens the stress. I have already recommended Joey's and will definitely be a repeat customer. read more

Always polite, great work and great staff. They have gone above and beyond to help me get my car fixed and to work with me. I am 48 and have had quite a few different mechanics work on my autos when I couldn't and Joeys is the first one I have come to trust and become loyal to. So if you need work done and want it done right the first time... I got a guy. read more

Trustworthy shop that was able to figure out what was wrong with my car. Reasonable prices.

Great shop! My husband and I were looking for a new mechanic as the one we went to prior to Joey's told me my brakes were fine. Each time I got out of my car, I would smell a hot smell and like something was overheated. Took my CRV into Joey's and low and behold my front brakes were bad. No more hot smell. Glad they found out the problem. Would highly recommend this shop. Excellent communication to the customer and excellent customer service. They have our business moving forward. read more

Joey's auto shop was recommended by a friend years ago and now it is the only place we go. His prices are fair and he runs his shop with integrity. It's so nice to know a reliable and trustworthy mechanic. read more

When we were thinking of buying a used car I decided it was best to have it checked over by a mechanic. I looked on yelp and found Joey's s auto repair. He had a five star rating so I gave it a try. He definitely deserves the five stars. He did a very thorough inspection which consisted of putting it up on the hoist to look for leaks,etc., running a computer scan to see if there were any code issues, he found three, as well as taking it for a test drive. Upon completion of the inspection he gave me a written estimate of what it would cost to repair those issues. I would highly recommend anyone who is thinking of buying a used car to take it to Joey's for an inspection. He did a very thorough job, he was very honest, well worth the $50. read more

Recently I was driving through Iowa on my way to Chicago when I realized my brakes were going out. It was late at night, I saw this place on yelp, called and left a message (they had long been closed) hoping they could squeeze me in so I could be on my way the next morning. Not only did they fix it first thing the next morning, they were super quick and reasonably priced. Don't hesitate to go here! read more

Joey changed my timing belt and my water pump about 7 months ago. I decided to wait to write the review so I could see how the car was doing and it's still running great! He seemed honest and told me the truth about my car without trying to push other services on me. I hate it when mechanics try that bs. Joey was cool. Affordable and quick. I definitely recommend this auto shop. read more

Perhaps more than anyone else, I know the kind of commitment that Joey has to excellence and integrity at the fairest prices. I trust him with my cars and I would recommend him highly---even if he wasn't my son! :) read more

We got lucky and found Joey. He has worked on both mine and my husbands car/suv for different issues that arise. Each time he has had the work done same day and very fair prices. I even called the auto dealers to compare pricing and he is usually about half the price. He is very nice and we have referred friends and family to him. He will be our mechanic in the future as well, even if we move further away. He has also told me to just swing the car or SUV by anytime I think there may be something wrong with it and he will take a look at it no problem. Highly recommended. read more

No surprises, just great communication and solid service. Joey was upfront with price to review my car. He called me and explained in understandable terms what the result was and how much it would cost. He noted that my non-working alternator looked new and should be under warranty. He helped get the part covered under the warranty instead of buying a new one. Joey also kept in contact through phone calls/texts on the progress and any changes in estimated delivery time. I will return to Joey's for future car service needs. read more