If you want reliable, dependable and cost efficient service try Beckley Automotive Downtown DSM,…read moreand his team of experienced master technicians. I had a minor issue needing a marker right replacement bulb on my Mercedes and the sharp technician had it done within thirty minutes which is truly good for a high end car repair establishment. Needless to say, I dropped it off went to lunch at Buzzard Billy's and upon return my car was ready to go. Great customer service with no hassle or price maneuvering. Thanks guys!

Prompt, reliable, honest, friendly service. I've been to several repair shops over the 30+ years…read moreI've owned BMW's, including dealerships. This automotive service stands out. They told me straight up that I didn't need an expensive service that a dealership recommended and left me feeling ready to return for any future repair needs. The service advisors and mechanic with whom I had contact are top flight. Their 5.0 rating is well deserved.

After months of taking my car to the dealership for repair after repair without getting to the REAL…read morereason why my car was running rough, I decided to give Joey's a try because of the excellent reviews. They did a very in-depth diagnostic and sent me the results by text, which I was able to open in a web browser. The repair was much more expensive than I had hoped, but at least I knew I wasn't going to get nickel and dimed to death putting "band-aid" fixes on my car. I decided to forego repairs and trade the car in as it was a ten year old vehicle. Joey's charged me for the diagnostics only and never tried to pressure me into anything more. If ever I need another vehicle repair, I'll skip all the hassle and go straight to Joey's, where I know they will be honest and upfront about what needs to be done.

It was a pleasant experience--a first-class shop. The diagnosis was informative, comprehensive, and…read moreworth it. Ben seemed very knowledgeable about auto repairs.

J&K Auto is the exact reason I support local businesses…read more They are honest, fair, and have integrity. I know Kim, John, Ed, and Rick by name and they know me. That type of personal interaction strengthens communities. It is a great business they run at J&K. Tom and Mary Kelly Johnston, IA

Always helpful, understanding and great to work with! One of the most honest businesses around!read more

Honest mechanics??? Absolutely!…read more New ownership but the same great service. We are lucky to have such a good shop right in the neighborhood. We drive high mileage cars and I highly recommend this shop to keep your cars running tip top.

I can't recommend Higgins Plaza Service enough! The level of customer service here is truly…read moreoutstanding. Tars does an excellent job working on my car. He is always thorough, knowledgeable, and someone I trust to get the job done right every time. Steph is wonderful at the front, making check-in smooth and easy and always so polite and helpful when it comes time to pick up and pay. The owners, Todd and Nick, are also great to work with and clearly care about both their customers and their team. You can tell the entire staff takes pride in what they do. Everyone is friendly, helpful, and goes above and beyond to provide a great experience. It's not easy to find a shop you can fully trust, but this is definitely one of them!

Took in a 2015 Toyota Highlander for a prepurchase inspection. Brian checked me in and was so…read morehelpful! I told him of my concerns and he reassured me that they will look over it thoroughly. I received my inspection report within a few hours, and I am so so happy I did this! This was the most in depth, thorough prepurchase inspection I have ever gotten. My suspicions were right on with the vehicle. At 120,000 miles, I saw that the Carfax didn't mention any maintenance or service past the 100,000 mile mark, BIG red flag! At that mileage there's much that needs to be done...timing belt, all fluids flushed, possible water pump, gaskets, shocks/struts, etc. None of that had been done to this car, resulting in needing a timing belt replacement (I thought I heard the faint sound of it being worn out when I test drove it), shocks/struts, gasket leaks, and a new alternator, to the tune of around $7,000. Oh, and the kicker was they found that there were several diagnostic codes that were recently cleared. Hmmm, wonder who cleared those? Needless to say, I did not purchase this vehicle. I did inform the dealership that was selling it of the issues, and as you can imagine, they didn't care and said that Christian Bros was making stuff up so they could sell me more services. Um, you're also trying to sell me something and it smells like lemons! Christian Bros has never let me down, and I've never done business with you. BTW- we live in Ankeny and Christian Bros has been our go to for honest, reliable car repairs. I will continue looking and will always bring my cars to them, they are the best! Best $200 I have ever spent.

They are absolutely 100% thieves, they will rip you off with out a doubt. Told me I needed parts I…read moredid not,and damaged my truck in the front as well!!!!

I purchased a new car from Toyota of Des Moines. They went above-and-beyond to find the exact…read moreSequoia I wanted. They gave me a good deal on it, had it ready for me exactly when I wanted to pick it up, answered all my questions at the time, and are still available to support me after the purchase. I shopped at three other dealership before contacting this dealership. I can honestly say their customer service is WAY beyond what any other dealership offered, and their price was lower. I'd highly recommend shopping for a car here. And that is from a woman who HATES the entire car buying process.

My wife and I had an outstanding experience with Toyota of Des Moines, and I want to give special…read morerecognition to Steve Henigan. Steve came highly recommended by our friends, Jim and Darcey Widmann, and now we know why. After shopping all over Des Moines for a truck, we encountered dealerships that either patronized us, hassled us, or made us feel like we didn't know what we were talking about. Some even tried to convince us that we couldn't get what we wanted. But when we walked into Toyota of Des Moines, it was a completely different experience. From the moment we were greeted, we felt welcomed and respected. Steve allowed us to choose the vehicle we wanted without any hassle. Every incentive was explained upfront, and the level of transparency was refreshing. What truly set them apart was their willingness to meet our needs on the trade-in. We were told by a Ford dealer (who originally sold us the Bronco) that we could never get the trade-in value we wanted, but Toyota gave us exactly what we asked for--no questions asked. Steve and the entire team at Toyota of Des Moines worked with urgency, respect, and professionalism to finalize the deal in a way that left us completely satisfied. This level of customer care and attention to our needs is what made us feel valued. Toyota of Des Moines embodies what it means to be a true car dealership. We are now proud Toyota brand loyalists and look forward to a lifetime of Toyota ownership, provided the company continues to deliver on its promise of quality in both manufacturing and sales. If you're out there shopping for a vehicle and struggling to find a dealership that truly listens and puts the customer first, look no further than Toyota of Des Moines. Thank you, Steve Henigan, and the entire team--you have earned our loyalty!

Brought my grandpas old truck in for an inspection and change out of some fluids. They priced me…read morefairly and got the work done in a timely manner, with excellent service. Not to mention, I was greeted by Gretchen the cat, couldn't recommend enough!

I'm not sure why it took me so long to write this review, but here it is: I've only gone to them…read morefor car issues, and I've been coming back multiple times since I moved to Iowa about two years ago. And let me tell you -- they're genuinely one of the best things that's happened to me since moving here. Honestly... they might even be the thing that could convince me to stay. Right off the bat, Joe stands out from the stereotypical "rude, crude, straight-to-the-point" mechanic image people might have. He has great manners and a soft, welcoming attitude. You can tell he's ready to actually listen to your concerns -- and not just listen, but address them. He's patient, thorough, and willing to have a real discussion with you about what's going on. A lot of mechanics lose people from the beginning simply because they don't listen. Joe does, and that already says a lot about how knowledgeable he is. But his wisdom doesn't stop there -- he also knows when he needs to learn more. And honestly, how can someone not be smart when they're always curious and willing to keep learning? That curiosity really showed when he was working on my 1991 Bronco -- a car that's before both his time and my time. He wasn't afraid to call in a former Ford mechanic to ask questions and get support. Together, they turned that Bronco from "this thing might fall apart on the road any minute" into something close to its prime again. And I didn't have a single problem with it throughout the absolutely merciless Iowa winter. So yes -- you can rest assured that whatever car you bring in, they'll do their best to take care of it... even the ones that were around before they were born And it's not just curiosity -- it's passion. I still remember Joe saying to me: "It doesn't matter what it is. I will fix it." As someone pursuing a medical degree, I was genuinely inspired by that mindset. Fix what needs to be fixed. Help those who need help. I'm taking that energy into how I want to treat my future patients -- and you really can't go wrong with that attitude. Last but not least: their shop works with Affirm, which lets you pay through a payment plan. That has been a tremendous help for me as a broke medical student -- and I'm sure it's a huge benefit for others in the community too. If you're not looking to be treated like just another source of revenue, rushed in and rushed out, this is the place. What Joe and the team offer is the kind of service that turns into a real relationship built on trust. I'd honestly go to Joe for motorcycle questions too. So if you want the "good old days" vibe where your mechanic actually cares, if you're someone who feels nervous going into a shop alone (especially women who worry about being taken advantage of), or if you simply want honest work at a fair price -- give them a chance. And I also want to give Casey a special shout-out as the behind-the-scenes hero. Thank you all so much. There were truly times you saved my ass, and I wouldn't have known what to do without you. Fantastic work -- and I hope you get even more recognition for what you do. And once again, I'm sorry for the late review -- it was long overdue!

Do not go to this shop!! Horrible service for just a simple oil change. They left the cap off and…read morethe 100.00 worth of oil spilled out after we left! What a joke.

Friendly, honest, fair prices, and they do good work. I've had my vehicle in this shop a few…read moretimes, and I'm always happy with the service.