Appears to be a scam, they removed the bee hive , but the roof repair was not done correctly and I have a large leak, and water damage on and in the wall, I have called twice and no response. So off to the BBB, Atty Generals office and Joe Ducey. read more

Exceptionally bad customer service and even worse at pest control. We had them at our commercial building that was infested by bees, we paid them $1045 and two weeks later the bees were back!! We called to get someone back out here to fix the problem and could not get a hold of them, when I finally did they said to give it a couple weeks. After those couple of weeks of course they are out of warranty and will come again for another couple grand. I advise to not use this company and I wish I had read the yelp reviews prior to choosing them for our bee removal. read more

DO NOT USE THIS COMPANY. AKA Desert Sky pest Control and I believe service man said there were more. Calls go to a cell, makes it seem like a call center. Often no answer. I have already been bilked out of $500 trying to get a pest problem under control. They keep telling me this is a "process" and chemicals break down. But, correct me if I am wrong, poison should kill pests, shouldn't they? I am not finding dead pests...still live ones. Initial service was in July, with follow up in 2 weeks. Done. Still an issue. Called just over the 30 day time frame and was notified at that time that spray only good for 30 days, sucked into another huge bill, initial treatment, with a 2 week follow up. Here I am, 10 days later, still an issue. Called to ask for a repeat spray, said there would be a charge. I argued the point that it has not been 30 days, so supposedly getting a "courtesy" treatment tomorrow. Whew! What a pain, and way too much money for services rendered (NOT). read more

DO NOT USE THIS COMPANY. I called to get a quote to remove bees. I was quoted 'around $170'. I made an appointment for February 21, 2013. The technicians arrived and went to the structure the bees had made a hive. After 10 minutes the technicians came back, told me the bees were dead and did I want to remove the hive. I asked how much it would cost and he told me between $400-$600. I told him no. I then asked him what kind of guarantee I had if the bees returned. He told me I had 30 days to contact them from date of service shown on my invoice. On March 2, 2013, 10 days after service, my tenant called to tell me the bees were back. I immediately called Valleypro to have them treat the area again. I was told the technicians would not come back because if I didn't remove the hive, the bees would keep coming back. I was never informed of this when I called to schedule the service OR when the technicians were at my house performing the service. On the phone on March 2, 2013, I informed the person of the 30 day guarantee that was promised to me and he sounded like he was upset that someone would have told me that. He still refused to go to my house. I told him I wanted a refund and he told me no. Now I have to call another company to do the job correctly. read more

If I could leave less than 1 Star, I would. Yes, Message Center dispatches calls to unmarked, no business card carrying, suspect, looking employees. Yes, an absolute rip off. Failed to check Yelp first. Doesn't matter, This group Is Using any call center, who they pay for service calls to be dispatched to them. Price changed? It's Russian Roulette with who enters your home. The company my call was dispatched to, wanted to do thousands of dollars to my new roof, without being responsible for repairs. At a cost of $550 for just the removal. No price was discussed before the hive was sprayed. Technician agreed to go through bedroom drywall, after checking out half of my home. High pressured sales tactics. The representative would not accept my alternative idea of removing the immediate bird block, to which the small honeycomb hive was located one foot in. We declined further services. I waited for insecticide to settle, got up @ 5:00 a.m. to remove bird block on a holiday morning. Such horror stories are used by the pushy technicians, to sell you on such destructive removal methods, to boost up a large bill to the homeowner. Examining the situation myself I had the hive removed, and the site area cleaned, within less than an hour. I went in through the bird block. Had minimal damage to my home. I do wear a brace. Had to climb a ladder as a senior, to complete the job I had called a professional for. So Yes, Beware and ask a lot of questions before hiring a company to work on your home. read more

Would not recommend this company to anyone! We were experiencing a bee problem at the top of our roof and a young man came out in his own personal vehicle (should have known right away) and sprayed the area and said they should die in a few days and put a yellow strip at the top next to the area that he said they would eat and begin to die. That the bees were probably confused and he didnt see a hive, so he didnt understand why they were hanging around our roof. We paid almost $200 and we're given an invoice with a 30 day guarantee. A week later, nothing changed the bees were still there. We called back and a lady said someone would call us back and never did. So I called again and when I started explaining my situation, they hung up on me. Thinking it was a mistake, I called again, only to get hung up on again. They only want your money and will not take care of your problem. You are better off trusting someone else. read more

calleed about a bee problem was told it would be $90 to spray . They charged me 170 told me they would kill the bees but $550 to remove the hive . Bees still alive .Called back said the bees were still alive and they said it would take 3 to 5 days to kill the bees . They never really checked to see how big the hive was .I was told if they killed the bees i could remove the hive . I am out 170 and now i have to call some one else . read more

valley pro seemed to be ok when i first called they came right out and took care of it but they were supposed to be back in a couple weeks but never returned i called and left many messages they finally returned a call and said they forgot to come out. they said they be out the next day and guess what no show again. once again it was very difficult to get a hold of them finally i did and they said hes been out of the office all week a bunch of crap they still havent been out i hope nobody gets screwed like i did . i learned my lesson look up reviews first its not the first time they did this to someone. read more