Valley Car Group purchased my 2015 GTI this past week, and I was very satisfied with the experience. Shortly after posting my vehicle for sale, I was contacted by an extremely friendly and polite individual named Luke. We discussed the vehicle, and he made a very reasonable offer. At that time, I was still holding out hopes for a private party sale; I declined the offer but asked if he'd check back with me in a couple weeks to reassess the offer after some time had passed. Just about two weeks later, I received another call from Luke. We exchanged pleasantries and he asked if I was ready to sell the car at the aforementioned offer price. I wasn't 100% ready to let it go for that amount, but I told him he'd be the first I would contact when the time came. Another two weeks passed and the need to be rid of the car increased. Unfortunately by this time, I had lost Luke's number, so I called the number listed on the interwebs for Valley Car Group. A gentleman answered the phone, and I gave a quick back story and inquired about speaking with Luke again. He wasn't sure if Luke was around at the moment, but said he'd check and get back with me. While running errands the same day, I coincidentally drove right passed Valley Car Group. I figured this was as much of a sign as any, so I turned into their office to go have a chat. I was greeted immediately by Derek. He explained Luke wasn't on site at the moment; I conveyed to him the situation and we set up a time later that day for him to come view the vehicle. Just a few hours later, another individual from VCG named Stone contacted me and said he was in the area close to where I lived, and would be able to view the vehicle within 30 minutes. We exchanged information and both arrived at my house simultaneously. Within 15 minutes, he had inspected the vehicle from front to back, confirmed the offer, and was off to the bank for a cashier's check. Thirty minutes later, I had my check in hand and they had left with the GTI. If I could sum up the entire experience in a single word, it would undoubtedly be easy. No haggling, no fuss, just a professional operation who paid a very reasonable price for a great car. Everyone I spoke to from VCG was pleasant and polite. The price paid was again, very reasonable and fair. Additionally, they were extremely communicative and very punctual. I've bought and sold many vehicles from and to private parties, but sometimes the market timing just isn't right. VCG proved to be a totally worthwhile alternative to endless texting with potential buyers and dealing with ridiculous sight-unseen offers from folks who are only looking to try and get a steal (Your average Craigslister)... I would sincerely recommend to anyone who is looking to sell their vehicle to consider contacting Valley Car Group. My experience with them was without fault. Thanks guys! read more

Today I put my car up for sale on Craigslist and I was about to put it up on FB also but within an hour Ernesto from Valley Car Group contacted me regarding the car. I must admit I was hesitant at first about selling my car to a car dealer and not getting the price I wanted. But after checking the car fax and texting back and forth a few times we both agreed on an approx pricing. Ernesto and Derrick arrived on time as they said, they were well prepared and had all the paperwork needed. I had the car title in storage where I had to go to DMV to print out a new one, but they had a paperwork just for that (power of attorney for the title). The total time it took from Ernesto contacting me and handing them the car keys was about 2 hours maybe less. Ernesto and Derrick were very polite, well spoken and very professional. Other than going to the bank with them for the cashiers check I didn't have to do anything they took care of everything. Thank you guys again for making it easy. read more

Left on the ground like a 6 year old nursing a skinned knee after traversing the primal forest that is trying to trade in or sell my vehicle, Jayson and the team at Valley Car Group swooped in to coddle and nurture me through the detritus and out to safety. My sherpa to the top of the mountain of used car value, Jayson guided me through the process and made everything convenient, efficient, and safe. I generally fear interactions with humans and rely heavily on narcotics in order to comfortably engage, but Jayson and team were like old friends. I highly suggest and recommend that you use Valley Car Group for your vehicle procurement and divestment needs. If you're looking to trade in your vehicle elsewhere or sell it to another dealer group, not only are you misguided and tragically ill informed, I call into question your judgement as a human being and you are quite certainly, without a doubt, 100 % dead to me. Get your act together and call Valley Car Group. read more

I checked all the reviews on this organization and they all gave 5 stars. I know why. They made the process of selling my Mustang simple, efficient, pleasant, and uncomplicated. Like many others, after putting my car on Craigslist, I was contacted via a text message. I provided the VIN and described the condition of my car. We agreed on a ballpark figure and Jason traveled to a Chase Bank parking lot in Tucson to inspect the car and close the deal. We agreed on the price and went inside to have the Chase staff notarize all the signatures after Jason went to the teller to obtain the bank check. It was so simple and safe that I would recommend this organization to anyone who has a nice car that they need to sell. And here's the best part. The next day I realized I had left my electronic garage door opener on the visor. I sent a text to Jason and he located it and mailed it back to me. read more

Was contacted by this company via text, requested my VIN number to run a CARFAX, so I gave it to them, never once mentioned they were a car wholesaler. I found out by Googling the cell number Then I received a call form one of their buyers, Nick. Never once told me he worked for a car buyer but offered me almost 20% less than I ran an ad for on Craigslist, if I would sell it to him that night. I refused of course, I am not going to give my car away for someone else to make money off me!! I would stay away, the call I got sounded like a 16 year old kid wanting to low-ball and was upset when I refused. Very unprofessional to act like a private buyer as well. I would recommend to anyone to stay away and sell your car yourself, they are just making profits of your lack of knowledge. Whatever they pay you, they are obviously selling your car for more, so why give them all that profit!!! read more

I bought a truck from these guys as an out-of-town buyer, and many people I know were nervous for me. I wasn't. From the very beginning of my inquiry into the truck, these guys were ROCK SOLID. I'm telling you, they took care of me in every way I can think of. They sent me additional pictures of the truck I was looking at, no pressure whatsoever, and they were very responsive and prompt to reply with requests for information/pictures. Mel, my Salesman, made me feel like I had a good buddy there in AZ working on my behalf to get me into the truck I really wanted. I had my truck shipped to NM, no problems whatsoever. I got my plates in the mail so fast, it stunned me (this ain't my first rodeo kids). These guys are truly great at what they do. I will be buying from Valley Car Group when I get ready for another vehicle!!! Thank you very much from a very satisfied customer in NM!!! read more

Went there last Saturday looking to get rid of my car and get into an SUV. Jason worked with me and was so helpful and patient. I was there for a long time (but that was because I was hesitant to give up my old car). They worked with me and let me take the car out multiple times before I finally agreed that I love the SUV I picked out and wanted to do a deal. They gave me more for my old car than what it was worth and worked at a good deal for the new SUV. There were some problems that I found with the SUV, they took it and fixed it up for me free of charge. They are a great company and willing to work with you and help you out. Joel was also amazing. He got me everything I could have wanted. I would go back there in a heart beat to get another vehicle from them! If you need a used car at a good price, go to them, you will not regret it! read more

Loved my experience. I went through KBB for an instant cash offer, and Valley Car Group reached out to me. I was hesitant at first, since I hadn't heard of them, but doing a bit of homework on the company made me feel A LOT better. I interacted with Jayson H. and he was great. He reached out to me, was professional, PROMPT in responding back to me, and was very personable. He talked me through everything. Literally everything. Explained to me what he was doing when looking at my car and why. He didn't haggle me or "low-ball" me. I went and talked with other dealerships before them and just felt off or had bad customer experience. Thankfully I decided to go with Valley Car Group and received great customer service and sincerity. Thanks Jayson! Will definitely refer people to you. read more

10stars! Jayson responded when I posted my son-in-laws truck on craigslist. His initial offer was very fair. I called him and haggled on the phone to my satisfaction...Jayson all the while friendly and professional. We quickly agreed on a narrow price range and Jayson drove to Tucson the next morning. The appraisal in the Chase Bank parking lot revealed a historic emissions code that didn't show up with a check engine light. Jayson did not use this to try and knock a big chunk off the price. He worked thru possible remedies and tradeoffs and we soon settled back on his initial offer. I observed the teller cut the cashier's check then we were off to Southwest Title. As simple and straightforward as a transaction can be. I sincerely enjoyed this experience and I highly recommend. read more

These guys are great! Valley car group is legit! Posted my truck on Craigslist a few days ago. Got a text from some girl telling me who she was. She asked for a few basic details about the car and gave me a quote. She lowballed the quote. Told her I already got a quote from carmax that was $2000 more than hers. Within minutes I got a call from Jason. Jason asked a few more questions about the truck and asked if he could come see it. I told him yes, but not to waste my time with anything under my car max quote. He drove from North phoenix to Gilbert and met me at work. He checked out my truck, made a few calls and had an offer that beat carmax. We met the next morning at his bank and they cut me a certified check. Great honest people that didn't waste any time!! read more

Posted Jeep on Craigslist and Derrek reached out to me in a matter of minutes. Have to admit I was skeptical at first with all the scams and BS you get from Craigslist, but figured I would at least hear him out. They were quick to make a fair offer and after explaining the process we came to a reasonable agreement. Process was by far the easiest transaction I have ever made. Derrek came to me, saving me about 4 hours travel time, with all the documents needed. Met him at Chase bank where he got payoff check and me a cashiers check and then we overnighted payoff to my bank. Whole experience was professional and friendly with no pressure. Would strongly recommend Valley Car Group to anyone looking for a quick and easy way to get a fair deal on selling their vehicle. read more

I live in Las Vegas and had my truck posted for sale on Craigslist for about a week. Jason contacted me one afternoon with some questions regarding the truck, and he made me a very reasonable offer within minutes. We then scheduled for Cody to come see the truck and make the transaction. The very next morning Cody arrived in Las Vegas and we met at a Chase bank so he could look over the truck and go over the paperwork involved. The whole process was simple and quick, with every step explained in detail to reassure me. Cody left with my truck that day and I left feeling very comfortable with the sale I had just made. If these guys contact you, make it easy on yourself and do business with them. It takes the hassle out of selling your car privately. read more

This was the best selling experience of my life. I know the car is worth more than what I was paid but that is the car business. then they sell it for a small profit. The smooth transition was great with all documents and transfers being handled buy Valley Car Group, all I had to do was sign and get my check. I was concerned who they were. I have a daughter who works for their bank so she checked accounts and this is a legit company and they will do you right. Jason was my sales person and he was very professional and explained the entire process and checks in case there were any concerns on my part as far as checks, titles, etc... that I could check or go to the bank with them. No need for that. Again thanks for your professional service. read more

We recently sold our truck to Reece at Valley Car Group. Reece handled everything for us, he was so professional and did exactly what he said he would do. After several texts to obtain vehicle info he went out of his way to drive across town to evaluate our car when we got off work, offered us a fair price and took care of the entire purchase process the following morning! I highly recommend reaching out to Reece and Valley Car Group if you want a hassle free way to sell your car. We were able to walk into a dealer that evening with a down payment for a new vehicle for far more than we had been offered for a trade and didn't have to wait weeks or months to sell our car privately. Thanks Reece we'll be calling you when we sell our next car! read more

Great experience today. Honestly I thought this would be a nightmare. Nice has been following up with me daily for the past two weeks. I was really just not doing it because I figured they would get here and lowball me from what they told me over the phone. Nick called and happened to be in my area today and asked if he could come and take a look at my Durango. He came by and I was pleasantly surprised. Not only was he super cool but his price was on point. They liked my car and we finalized the sale of it in less than 30 mins and had cashiers checks in hand. This was one of the smoothest transactions I have ever done with a car. I give Nick and company 5 stars. Well deserved and will highly recommend him and his company. read more

You know that feeling as you drive down the "industrial looking road" of "small, sketchy outfits" trying to rip you off. Well, NOT this place so FORGET that feeling!! VGC is a laid back, no pressure, friend-to-have-in the business group of professionals truly doing all they can to make your search&purch as easy as possible. Dawn and Mitch were instantly relaxing and reassuring to work with. Kevin finished up our paperwork in the least pressuring way EVER....no need to take a shower upon leaving this lot! We actually could have stayed all day and had a blast. Let me put it this way...I've never HUGGED the person I bought a car from til today. We will send you business and be back when the teen reaches driving age. read more

I posted my truck for sale on Craigslist and was inundated with calls and texts offering way below my asking price. I quickly learned that resellers were not the people that I wanted to do business with, until I got a call from Jonathan at Valley Car Group. I was sceptical, but after some discussion agreed to meet with Jayson and have him make an offer. The bottom line was that although I didn't get my asking price, I did get a fair offer and the subsequent transaction was efficient and very professional. If you want the absolute top dollar for your vehicle, be prepared to wait for that one buyer that wants what you have to sell. If you want a quick sale and a reasonable offer, call Valley Car Group. read more

Joel, which I learned after reading another review, has a nickname -"Merlin!" I COMPLETELY AGREE!!!! I helped my son purchase a car and Joel was nothing but respectful, open and honest with us. I live on the east coast, so not being able to be there with my son, I really needed to be able to trust the person we were working with. Joel, did a phenomenal job, and very much worked his magic and got my son a great interest rate, and was always available, even after hours! Joel, thanks to you and your team at Valley Car Group for making this car buying experience stress free and giving us a great deal, on a great car!!!! I would absolutely recommend Joel and the team @ Valley Car Group!!!! read more

Valley Car group really saved me a huge headache. I posted my car online only to find the next morning I had lost my title from another state. Cody was very professional and extremely patient with me. He came by, inspected the vehicle and spent most of the morning helping me sort out my missing title situation. I was caught in a truly vicious catch 22 on obtaining a duplicate title or face a 4 week waiting period in which case I would already have moved away. After some extraordinary help, Cody drew out a solution, inherited the title complications and bought the car. This turned out to be an incredibly smooth and painless operation. I would highly recommend it! read more