These guys always take care of me. Jesse let me know what needed to be done in order of importance…read more I always feel safe after getting my car repaired. Yes, the prices are high, but what isn't? Car maintenance is important & I trust these guys.

As a first-time customer, I was disappointed with my experience. I scheduled an inspection and was…read moretold it would take about "half an hour." I understand that automotive work can sometimes take longer than expected, but after an hour and a half I had to ask for an update because no one had communicated the delay. I noticed on the front desk computer that I was entered into the system as a drop-off, even though I was waiting for my vehicle. I always wait during appointments, and if that impacts how service is prioritized, it should have been confirmed when scheduling. I also noticed there appeared to be either a misunderstanding or scheduling issue with another customer who had an appointment after mine, which raised concerns about how appointments were being managed. When I asked for an update on the timing, the response I received felt dismissive. The employee responded that "nothing is ever a half an hour, not here, not any shop." I understand that estimates can change and that inspections may take longer than expected, but my concern was not that it took longer--it was that I was given an estimate, waited significantly beyond that timeframe, and had to ask for an update myself. The employee told me he would check on the timing and get back to me, but I did not receive an update afterward. Instead, he returned to the office and continued working with vehicles. Another employee also said he would check on the status and where the first employee was at, but I did not receive an update from him either. A simple update or revised timeframe would have gone a long way. The inspection, which was quoted at approximately 30 minutes over the phone, ultimately took about two hours and cost around $100. The findings included recommended back strut replacement, brake fluid service, and a battery replacement, with an estimated total of around $1,760. They also identified a bent rim, but I did not appear to receive a quote for that item despite requesting one. I have no doubt that their technicians have the knowledge and skills to diagnose and repair vehicles, and that expertise has value. However, expertise does not replace the need for clear communication and respect for a customer's time. I was hoping for a shop that values the customer's time as much as their own. Given this experience, along with pricing that appears to be higher than other shops I have compared in the area, I am uncertain whether I will return for future service. I hope the shop improves its scheduling process and communication with customers when delays occur. ******* Edit in response to their Google review commentary: It's worthwhile to note the company response below essentially argues pricing (which was never contested as explained in my above review). The pricing was provided for other individual's knowledge of business pricing and a stated reason for hesitation in repeated business. There was no argument to the state of the car either-- it's at a shop as it needs repair. I went to one other business, not multiple as was stated in person and over the phone-- indicating a lack of clarity again with notation on client accounts more publicly-- and and was quoted half an hour of my time with no updated timeline despite two requests to one staff member as well as the owner, Jesse, who just walked away. The Argumentative and dismissive responses on the stated concerns in the severe lack of timing and communication are what have just ensured I do not return to this establishment and suggest others take a closer look at what shop they choose for the work on their vehicles.

Unparalleled communication, customer service, and transparency. I'm pretty mechanically inclined,…read moreso I can knock out a lot of my own fixes, but I had the worst time for MONTHS trying to figure out an electrical problem with my older truck. It didn't even take these guys the entire day and had the problem fixed within hours. During the work, I was kept in constant contact with amazing detail on what had been done and what needed to be done next, along with potential costs to make sure I was comfortable with pricing and the task at hand. I was never left in the dark about anything or left guessing what had to be done. For how in-depth the work was, the value was more than reasonable, and I recommend anyone and everyone looking to get work done to check these guys out, I'm for sure telling everyone about them and taking all of my future mechanic needs to Mr. Mechanic!

I Love the energy this shop has! Everyone is so helpful, kind and upbeat. I came in with a few car…read moreissues, no appointment and they got me right in even though they had plenty to do. Instant help and desire to help. Bring your car here! Years and years of experience , they know what they're doing and they actually care!

3/12/2026 Brought my…read more1999 Nissan Frontier with 175k miles here and they took good care of it. The truck runs smooth now and you can tell they know what they're doing. Price was fair and they went above and beyond to make sure everything was right. Hard to find honest shops like this. DEFINITELY RECOMMEND!

I've been dealing with issues on my Honda for months now. We originally took it to Honda, and they…read moreclaimed it was just the spark plugs--so we replaced them. Unfortunately, the issue came back not long after. We then brought the car here based on the good reviews, hoping for a real solution. The mechanic said he inspected the car and couldn't find anything wrong except that I needed an oil change and "Honda-specific" spark plugs. He also cleared the dashboard settings, which we found extremely frustrating because that doesn't solve the issue--it just masks it temporarily. At that point, it was already done, and we couldn't reverse it. We went ahead and bought the spark plugs directly from Honda and had them replaced, even though the original ones weren't aftermarket or low quality. Surprise--same issue came back again. Whether it's "higher-end" spark plugs or not, my car continues to have the exact same problems. Honestly, I don't understand why that recommendation was made in the first place. We even spoke to friends who work at dealerships and Honda, and they confirmed that advice was completely inaccurate. The car might be running *slightly* better, but it's like comparing Pepsi to Coke--it's still the same drink. At the end of the day, nothing was truly resolved. At this point, it feels like this is just one of those issues no mechanic seems able to figure out. Disappointing experience all around. Late update, but this happened on July 10, 2025. the only reason i came here was due to the 4.5-4.7 star reviews and the fact that it was near me.

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

After stellar Yelp reviews (4 plus) guided us to AMC, paid over $3000 (for a broken serpentine…read morebelt, AC belts, new radiator etc., with all parts warranted per AMC). Confident and relieved we'd found a "go to" mechanic in Phoenix, one month later the car began experiencing intermittent power steering outage issues. Our son (in college and alone far from home) immediately brought the car back in, but AMC essentially refused to pop the hood, or otherwise even look at the car "unless the driver could replicate the issue". Two weeks later power steering and AC completely failed on a busy highway (due to a leaking radiator hose that ultimately fried the alternator). Paid an additional $800.00 (plus towing) to a competitor to fix what AMC should've caught. Also, AMC hours are now M-Th and of course this emergency happened on a Friday. First time Yelp has led me astray. 9/9/2026 - Owner Gilberto immediately reached out on Yelp below apologizing and asking for submission of additional repairs documentation to handle the case "fairly". To be fair, I did not go into specifics of prior phone interactions with Gilberto - owner - after the car was first towed to AMC and the had to be retowed to another shop due to AMC's inability to handle after hours emergencies (eg., no closed parking, nor key drop or other available). While all calls with were professional and courteous, Gilberto was ultimately unhelpful and disappointing (leaving us with limited options). The fact that AMC refused to do anything after the car was brought in by our son (for scary warning signs similar to the original problems) just prior to a catastrophic (towable) failure on a busy roadway is what is unacceptable. Not saying AMC is a bad business, they just really blew it. For minor car maintenance (oil changes and tire repairs) AMC is probably great. For major car repairs go elsewhere in the valley, please.

Car registration- seamless and breezy! 1 year and 2 year…read moreoptions available. They have your smog already in their system! Super convenient and easy! Love the location and aesthetic inside! Customer service, 10/10. I'm a top tier member, as well.

Customer beware of this repair shop and AAA Corporate Support…read more Our vehicle died while traveling through Phoenix from out of town. We had it towed to this repair shop specifically because we believed an AAA Corporate-Owned Repair Center would provide reliable service. Their diagnosis was that the transmission needed to be replaced. We authorized the expensive purchase and installation of a "New Dealer Transmission with a 1 Year, 12K Mile Warranty." Fast-forward "15 months and 12,196 miles", and a loud noise suddenly developed while driving. Three local independent shops inspected the vehicle and identified the transmission as the source of the problem. The same major repair we had just paid for was failing again. AAA Auto Repair Center in Phoenix told me the repair was out of warranty and that any further repairs were entirely my responsibility. I escalated to AAA Customer Support and after multiple inquiries, received the same answer. I understand that it was 3 months and 196 miles out of warranty by the letter of the paperwork. But that is far from the level of customer support I expect as a long-time AAA member on such an expensive repair. AAA certainly has the buying power with the dealer/manufacturer to stand behind a brand new transmission that is "just barely" out of warranty, right? I'm sure AAA can appreciate how frustrating this is for a loyal customer. I chose a AAA-owned repair center (not just certified/recommended, but an actual shop owned by AAA) expecting quality service and accountability. Instead, zero responsibility taken by the shop or AAA Corporate. Furthermore, the local shop we hired now the second time around provided a 2-year/24,000-mile warranty to rebuild it. Buyer beware.

Here is my experience with Landmark. Friends from abroad had a Fiat Ducato with a broken…read moretransmission. No one, including Fiat's own dealership & repair wanted to look at it, saying that their computers could not communicate with that car's, because it is a car made for the European market. Landmark was the only repair shop willing to take a look. They found all the error codes, confirmed that the transmission is actually broken, not just a false alert from the car's computer and actively tried to find a transmission. They couldn't. The fee for their incredible effort? None! They really treat you like a human being in need. This is a place to cherish!

Had my truck there a few times now. No complaints. They have fixed a few issues that I had and…read moredidn't have time to fix myself. I know they're good because I know every part of my truck. Rebuilt the whole thing. Carl was very good to me. I've had my truck to multiple deisel repair shops that couldn't figure out the issues or refused to work on my truck. Landmark is the only shop that listened to my knowledge and still took on the repair when other shops wouldn't.

Do not do business with John from xclusive motorsports. He agreed on a $amount for car repairs and…read moredid not pay!!!he lied about paying me!!took the vehical back and now no contact. He's a cheet ,liar, and scam artist. Left his vehical at my house over a year and says I didn't do repairs when I have all old parts to prove!!!don't work with him

Needed several repairs for my 2017 A4 after my 60K checkup at the North Scottsdale Audi dealership…read morefor an outrageous $6500. Came here and was immediately treated extremely well, the work was done quickly and had my A4 running like brand new....all of this for less than half the price the dealership quoted. This is the only place I will go for my Audi repairs in the future.

They keep texting me for my opinion so here it is: these people are scammers from my perspective. I…read morewent here for a second opinion, which I'm sure they thought meant I wouldn't dare pursue a third opinion. All through the office they have strut and shock advertisements specifically. Not so strange until that's exactly what needed to be fixed on my car for thousands of dollars....... a car that's having directionality issues. I'm no mechanic, but I wasn't born yesterday and can type things into google. They claimed that the housings for my strut and shock assemblies were cracked and needed replacing. That's a very specific claim. Anyways I took it to National Automotive down the road and actually got taken care of. It was the sway link bar. No issues with the housing of the strut or shock assemblies. The car drives like a dream now, no thanks to Japanese Auto Pros. Saved a few thousand dollars by not taking their word at face value. The funny thing is I might have trusted them if they treated me with more respect. One of their workers (presumably a manager) told me they don't have time to call my warranty company for me and started playing the world's smallest violin for completely avoidable staffing issues. So as the customer I had to deal with that all myself (whatever, but it's not standard). Long story short, y'all are weird. Also, lose my number and stop spam texting me please.

So my car needed some work and I took it to one place that quoted me 3600 for control arms, and a…read moretuneup. I thought this was a bit high and called Japanese auto pros. They quoted me 1600 under what Sun Devil Auto quoted me. They were fast and able to fix everything within the same day . Workers were friendly and now my car feels great to drive . So glad I decided to call them to get a second quote .