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Austin, TX

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Patient room for MS clinic visit
Jennifer R.

Very easy to access the myriad sectors of UT Helath from the parking ramp; a lot smaller than some other ramps where you're half a mile away! Beautiful modern and well maintained fixtures. Very helpful and friendly staff. I met with Nurse Practitioner (better than an MD) Alex Rossi; she asked all the right questions and made it quick and painless- even a blood draw!

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Ask the Community - UT Health Austin

What is a phone number for the walk-in clinic on first floor?

Hello Nena, Thank you for your question. You may contact the Walk-in Clinic at 1-833-882-2737.… 

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Review Highlights - UT Health Austin

“Also, the new Dell Seton Medical Center at UT Austin is an incredible hospital.”

Mentioned in 3 reviews

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Any Lab Test Now

Any Lab Test Now

4.3(7 reviews)
14.2 mi

This was my first time coming to this lab. When I arrived, a very clean office greeted me along…read morewith who I *thought* was the really cool receptionist, but turned out to be the really cool *phlebotomist*. I just want to say that Brittneey performed one of the quickest, most pain free blood draws I've ever experienced!! I spent a grand total of about 15-20 minutes in office and had a very pleasant conversation with Brittneey, who really put me at ease about everything and impressed the heck out of me with her skills (so dang fast!!). I definitely want to come back to this location the next time I have to have any kind blood test done...or just to get a B-12 shot. The other phlebotomist I was on the phone with the day before I walked in - you can do that here, but appointments are highly suggested, I would think - was very professional and handled my cold call very efficiently. All in all, I had a *great* experience.

Jessica is amazing!!! My mom and my family have the history of having hidden veins, so it's been…read morevery hard to find the vein to take blood. Having a blood test has been my mom's fear for years. She has a great nurse that does a great job at drawing blood so when she came here to visit and it was time to do another test for her doctor to see results, she got very nervous again. However, Jessica did everything painlessly in less than 2 minutes, which was incredible. The process of making an appointment and getting the result is very seamless. They allow walk-ins but making an appointment is highly encourage. My mom booked 8am appointment, took care of the payment, and got out no later than 8:15am. I was told the result would be available around 12-1pm the next day, but it was already emailed to me before 8am the next day. You can stop by to get the hard copy if you'd like. The office is warm and cozy. Overall I'm so happy that my mom had a very good experience here with Jessica. Thank you, Jessica, for your amazing skill and making my mom comfortable!

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Any Lab Test Now
Any Lab Test Now
Any Lab Test Now

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HEB Wellness

HEB Wellness

4.3(6 reviews)
1.7 mi•Hancock

I came in to see Nicole Delgado and she gave me hands down the best medical evaluation that i've…read moreever received. She was so thorough and asked questions to really understand what I'm going through to provide me a recommended plan for my case. She didn't try to do a one size fits all, but she really customized my care to me which is all that I can ask for. I'm not typically someone who goes to the doctor, but after her care today i've already scheduled a follow up and an appointment to get lab work done. We need more Nicole's in this world!!

I can't recommend Dr. Lily highly enough! From the very first session, she brought a level of care,…read moreknowledge, and professionalism that immediately put me at ease. She took the time to listen to my concerns, thoroughly assess my condition, and explain her treatment plan in a way that was easy to understand and gave me confidence in the process. Dr. Lily is the kind of physical therapist who makes you laugh so much, you forget you're actually working. We bonded over our love for reading and somehow turned therapy sessions into plot twists and punchlines. 10/10 would recommend--especially if you like your healing with a side of humor! Thanks to Dr. Lily, I've regained strength, mobility, and hope. She's not only an excellent therapist but also a wonderful person to work with. If you're looking for someone skilled, encouraging, and truly dedicated to your recovery, Dr. Lily is the one.

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HEB Wellness

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Quest Diagnostics - Lobby

Quest Diagnostics

2.4(64 reviews)
2.4 mi

I was slightly late for an appointment, but the staff lied to me about trying to fit me in, and was…read moreapparently going to make me wait all day in order to punish me. DETAILS: I got there a few minutes before my appointment time and the waiting room was completely full, and the screen said they were running about 40 minutes behind. So I left for just 15 minutes but when I came back the waiting room was somehow suddenly nearly empty and the screen was nearly blank. I'm guessing lots of people couldn't wait any longer when they weren't seen on time so they just left. I explained the above to a female staffer and she said she'd try to get to me after the two people waiting were served. Then for 45 minutes she didn't call *anyone* else. The other two staffers served the two patients who were waiting, and then served several others who came in after, but I never got called. I explained the above to a male staffer and he went to the back and asked the first staffer if she knew anything about me, which I could hear. She came out and said her draw-shift ended 30 minutes ago which is why she didn't call anyone else. I asked, "So if you knew you would *never* call me, why didn't you let me know?" She said she let the other employees know I was waiting. Notice the plural, employees. And there are only two of them. I pointed out to her that the male staffer was unaware of my situation when I explained it to him, so she did *not* let the other staffers know. She then said she had told only the other female staffer. I doubt she really did, since she certainly lied to be about informing that male staffer. That female staffer she supposedly told certainly never set my expectations about how long I would wait, and she called lots of other patients while I was waiting. Although this was a 1-star experience, I had other good experiences there, so I'm averaging this to 3 stars.

Quest is alright; they are predominantly appointment based and I found the website to be a little…read morecumbersome/asks for a lot of info and takes a while to make the appointment. I also still had to wait about 30 minutes despite arriving about 10 mins before my appointment time and I had to be somewhere after so it was close to the wire and I was a little disappointed. That said the person who came to get me and got the samples was pretty nice, and was efficient back in the room area. Once you finish up there, they are good about getting your results back to you as well. Plenty of parking in the shopping center lot as well. Bathrooms are pretty clean (standard looking/sterile since samples are collected here).

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Quest Diagnostics - Lobby

Lobby

Quest Diagnostics
Quest Diagnostics

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Any Lab Test Now - The amount charged to my bank and time I went in.

Any Lab Test Now

4.5(8 reviews)
6.0 mi

went it for drug test - AMAZING WONDERFUL PLEASANT NICE employee named Lina - it was very fast and…read moresimple!!!!

I hate leaving this review. I'm in an ugly custody battle. The court I'm going to favors Any Lab…read moreTest Now. Not an issue. To prepare for a filing I was about to make, I decided to be proactive and get a hair follicle test as a buffer for any wild accusations by my ex. Due to circumstances, it needed to be done ASAP so I could have the defense I needed. A couple weeks ago, I took off of work at the earliest possible time I could and raced to the Bee Cave location. I live/work downtown and my GPS sent me to that location. I arrived at 4:40 PM. I had no time Saturday, as again, I was working. Imagine that. I rushed in with my infant. I asked the employees to do a 5 panel hair follicle test if they were accepting walk ins still. I didn't want to be an AH. If they turned me away, I would have understood, but I had to try. They told me they could - no issue. They provided the price. It sounded like $215. Weird. It was $179 online. I chose not to argue - I needed this done ASAP to move forward with filing. My emergency trumped all in that moment and I figured I could ask questions later. Surely there would be a logical explanation. Maybe they raised their prices for walk-ins? Maybe it was just taxes. No clue. I completed the test. The techs were very kind and fast. Despite their price mess up, I still like them. They told me I'd get my results by the following Thursday. I was done in no time and able to tackle the rest of my day. Following Thursday rolls around. No test results. It also wasn't $215, it was $259. A hell of a lot more than their site advertised with no logical explanation. So I called and asked about that and the price difference. A very kind gentleman told me I was overcharged because the techs failed to ask which lab I wanted my test sent to and one lab was more pricey. I told him that was dumb - why would they assume like that. He said due to their mess up, he'd ask a manager if they could reimburse the difference and that my results would be in at the latest by the next day (Friday - a week from the initial test). I called again. Still no test results, but I was told it can take 10 business days for results. Cool - but that would be nice to know from the get go. She said she heard about me being overcharged and that that wouldn't have happened if she was working. She forwarded me to leave a voicemail for the person I previously spoke with about the reimbursement. By the next Tuesday (day of this review), I received my results and called again about the reimbursement as I heard nothing and hadn't been reimbursed for the overcharged amount. I explained the situation to the person right off the cuff. She forwarded me to someone. I explained again and was exasperated. The woman was extremely curt. I'm guessing she was the manager who had to approve the reimbursement. She said a family member died and she'd been out all the previous week. I apologized profusely, but explained all I wanted was to be reimbursed for being erroneously overcharged. She proceeded to gaslight me and make it out to be MY fault. If I didn't want to be over charged, I shouldn't have gone so late in the day! The techs shouldn't have accepted me after 4:45! The techs obviously didn't have enough time to give me my options! I was wrong the website doesn't show $179 as the test cost! But out of the goodness of her heart, she'd reimburse me for my ineptitude. Bless her heart. The thing is, the website only shows $179 for a 5 panel, so she was all wrong about that and my arrival time. As I told her, I could dispute it with my bank and 100% be reimbursed for the difference. I just wanted them to do the right thing. Apparently, accountability for overcharging a single mother isn't their forte. Maybe I shouldn't have dressed however I did that day. Maybe then they wouldn't have overcharged. If I could give the staff more stars, I would - this review is solely based off being overcharged and the treatment by the manager. Seriously, a simple apology would have been the appropriate thing to do. People go to your lab in times of duress - a little decorum goes a long way. See photos for pricing - they're more accurate than the employees can provide.

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Any Lab Test Now
Any Lab Test Now - Website providing price I was supposed to be charged.

Website providing price I was supposed to be charged.

Any Lab Test Now - Chat with the Any Lab Test now bot about pricing.

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Chat with the Any Lab Test now bot about pricing.

UT Health Austin - ultrasoundimagingcenters - Updated October 2026

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