A lot has changed in eight years. Mostly because of Internet traffic and shippers cutting into post…read moreoffice requirements. Now I can just walk in at any time, and mostly be the only customer there. Sometimes two or three people, but the line goes a lot faster than years past. A LOT can happen in eight years. Not to mention they took away the lobby after 7:00 p.m., and also the drive through drop-off outside, just so you know. That was convenient, as often I just had one or two things to mail. Maybe I was too lazy to walk the twenty feet to the door. The usual stock of shipping materials. No, don't ask for tape. You have to buy your own. And also, did you know it's illegal to take first class shipping boxes and reverse them so as to get free boxes?

a supervisor named jessie verbally threatened me telling me " he knew where i live" is a terrifying…read moreway when i tried to complain about 8pkgs my usps driver picked up 48hrs ago & have vanished. he also verbally attacked me & hung up

Gross employees rude unprofessional ups is 100% better but i had to use usps if i have a choice…read morei'll never ever choose usps Worst customer service

This was the second time I have received damaged mail. The first time was a bank statement that had…read morebeen opened, and then put inside a new envelope. The second time was this package, which the man at the counter said nothing about. I spun the box and commented on the hole to which he just shrugged and said it arrived like that. I've had to wait multiple days for packages to be sorted into my PO Box after they've arrived. I've had other peoples mail put in my PO Box. I only post on yelp when the problem is beyond a single experience.

Staff at my local post office super helpful and friendly. Shout out to Eric who helped me today…read more He explained it's better to come in and check with them whether flat rate is worth it. Makes sense. I mailed a package to my mom and he compared the rates for me.

I live close by and usually stop by on a weekday in the morning to avoid lines, and so far it is…read morepaying off.. this post office is small and in need of some serious interior updates, but the equipment works, and the employees get the job done with smiles and courtesy.. On my last visit, I was the only customer and received great customer service that had me on my way in less than 5 minutes.. Of course I'll be back..

No wait on a weekday midday. Clerks were both friendly and knowledgeable. Gave me some helpful…read moreinformation regarding my mail. Got serviced quickly. No complaints here!

They yelled at me cause I didn't have a sticker. I rly don't want to ever have to send mail again.read more

After being told at Wedgwood post office that they could not issue my PM express refund that was…read morenot delivered by the guaranteed delivery date in their local office and unavailable online, I was advised to call USPS Customer Service who could. The USPS agent told me I was given incorrect information and advised me to request a refund online or go to a local postal office for an in person refund not necessarily Wedgwood. The postal clerk at Lake City was efficient and well informed, issuing my refund after having me complete a refund form. I could have saved time had I gone to Lake City office first.

It pains me to write this review but the experience my son had here this afternoon needs to be…read moreshared. Teaching young adults life skills is a must. And bringing something to the post office to send out is one of them. When I had my son return an item via mail he took it to this location. Upon his arrival he was met with an employee (named Soo) who was on her phone. Being that this was my son's first time at the post office, he brought his item to the counter where the employee rudely told him he needed to tape the box as it wasn't secured already. He did just that and came back to the counter where Soo abruptly told him he needed to write down on a piece of paper the "to" and from". He went back to the other counter, wrote down the "to" and "from" on a paper just as he was told to and came back to the counter where Soo was. Mind you, the office was not busy and there was no line. He was met with more rude responses from Soo: "did you not write down the to and from? It needs to go here! You need to cut it in half and tape it here! Do you have more tape? Never mind! I'll do it myself!" Basically it comes down to this: Be nice to others. What ever happened to customer service? What ever happened to helping others and treating them kindly? Sure, this was my 17 year old's first time at going to the Post Office but like I've always told him, there are many ways to say something. Your tone of voice, your attitude and your countenance says a lot. Soo - it is clear you do not like your job. Maybe you are having a bad day, month or year. Don't take it out on customers, especially someone you might think you can have your way with just because they are younger than you. My son was kind, didn't talk back to (which he clearly could have) but he was respectful and did everything you said. But your poor and unprofessional attitude is a reflection of the United States Postal Service. Shame on you for taking out your frustrations and poor attitude on my son. Ending note: if you need to go to the post office, choose another location. Do not go here.

This is the best office in Edmonds It has a very convenient…read moremail drop for first class and priority mailers under 1lb The "Asian lady" is a little fed up but direct. The other staff members are helpful but shy to work. Place is very clean. Quick. And efficient. To bad they are not open until 6.

worst associate ever encountered -- at 9am 5/1. Sullen and surly. Unhelpful. Mumbled and…read morewouldn't speak up, then shouted

This is the post office closest to my home. It gets a bit crowded on weekends but staff are…read moreprofessional and I don't think they're wasting any time on their job. There is this one Asian lady (I believe she is Korean) who helps me most of the time when I'm there, and she is great every time! She explains how things work thoroughly, whether I'm there for mailing in my old passport to get it renewed or sending a package to Japan. She is also very careful about putting in the correct address so I feel more comfortable and confident getting help from her. She also has good energy level and is nice to talk to. Being in customer-facing job myself, she inspires me to do better at my job too. This may be common knowledge, but since they do not let you use mailing tools like glue, tapes, or scissors, I recommend bringing them from home if you plan on packing on-site.

Why am I paying for a mailbox if they just leave my items outside and my mail isn't in my personal…read moremailbox? I had to stand in line to my mail. And to top it off, there's only one person working the desk while someone is sending a million letters out. So frustrating.

I came on a Wednesday around 3 PM for an Amazon return. There was no line, and the staff took my…read morepackage and processed it efficiently. I appreciated the quick in-and-out. Parking was easy since there was a parking lot.

Came here after visiting a FedEx store close to my house, who wanted to charge me $50 to send a fax…read moreusing the self service machine. The staff here sent it for me, waited through busy signals until the line was open and then waited for confirmation for $20 (a big fax). They were friendly and helpful to me and to several others using their services. Well worth driving an extra mile or two.

Excellent team! Fast, friendly and super helpful! I had a tough return and the staff was amazing.read more

In short They do everything they're supposed to do, and…read morethey're cheerful and professional while doing it. There's not much difference between these places as long as they get the job done. In long Kind of a tricky parking lot, but not the worst around. Tight spaces, lots of traffic turning in and out. Tons of popular food in this little strip-mall parking lot. I scored a spot easily, though the lunch rush was over. Turns out I was "behind" the store, and the door was barely marked. Walk down a hall to what turns out to be the front room. Lively conversation going on between the 3 dudes working since they had no customers right before I walked in. It's awesome to see people enjoying working together. I hope every day is like that. What's not to like about no line in front of you at a shipping place? I was weighed, labeled, charged, and out the door for a reasonable price in maybe 5 minutes. Tiny, lightweight box now costs about $12 for the slowest service, but that's alright.

Came to mail out some holiday cards! Plenty of parking in the lot, service was quick and friendly…read more We had to mail some letters internationally. Overall, a fast and nice experience.

I visited Wedgwood postal office today to request a refund for a PM Express which has a money back…read moreguarantee if not delivered by the scheduled delivery date, which was the case with mine. I was told by a pleasant clerk this is not done in the local offices or online, he directed me to call customer service and they will issue my refund. I did this and was told that yes, the local offices can issue refunds and he should have done that. The customer service agent advised me to complete a refund request online or go to another local postal office to receive my refund. I chose to go to Lake City postal office where the postal clerk was well informed and efficient, having me complete a refund form and promptly refunded the cost of the PM express. Had I been helped at Wedgwood, my time would have been saved from calling USPS (waiting 15 minutes to speak to someone) and then having to go to Lake City for my refund.