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    USPS

    2.2 (23 reviews)
    Closed 10:00 am - 5:00 pm

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    9 months ago

    So slow, poor lady at the desk has to deal with hundreds if not thousands of customers per day. Pls get more employees

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    2 years ago

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    US Post Office

    US Post Office

    2.2(168 reviews)
    6.2 miMira Mesa

    I wish I could say this was an isolated bad day, but this experience is a fine example of the…read morefailing USPS and typical of this location. Unwelcoming staff, chronic inefficiency, and frequent technical failures are the norm here. I'm sharing this particular visit because it illustrates perfectly what you can expect every time you walk through that door. I came in with the simplest possible transaction: a prepaid label, already purchased, with a QR code to scan and print. A 30 second transaction, tops. The self-service kiosk had a long line, so I made the decision to use the full-service counter instead. I waited 20 minutes. When I finally reached the teller, I showed her my QR code and was told, without a hint of apology or friendliness, that she couldn't scan QR codes and I needed to go use the self-service kiosk. The same kiosk. The one with the line. Back I went for another 20 minutes, after which my actual transaction took all of 30 seconds. So, 40 minutes, one needlessly rude employee, and a full-service desk that is apparently incapable of performing a function that an unmanned machine handles effortlessly. Par for the course here. If you have any flexibility in how you ship, do yourself a favor: go to UPS or FedEx. Save yourself the frustration and avoid this location in particular. The USPS as a whole is struggling, but this branch has truly distinguished itself in all the wrong ways. You've been warned.​​​​​​​​​​​​​​​​

    I'm really not one to leave bad reviews but the experience here was just baffling. They wouldn't…read moreaccept a return package because it supposedly needed a specific hazard label for batteries that the company didn't provide me. They first said I could print one there and then after some genuine confusion on my end told me I would need to go to UPS or somewhere else because they don't print them there.... Y'all. That hazard label is for air travel. The shipping label is clearly marked as hazardous / GROUND TRAVEL ONLY. I went to a different post office, they looked at all the same return info, put a little extra hazard sticker on it and sent me on my way. Absolutely ridiculous waste of time.

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    US Post Office
    US Post Office - ReadyPost Options

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    ReadyPost package

    PostalAnnex+

    PostalAnnex+

    3.5(41 reviews)
    1.6 miTorrey Hills

    I rented a van over the weekend and they gave me the wrong key. What a waste of an hour.read more

    I had the worst customer experience here of my life today. I never write reviews but felt that it…read morewas warranted here. My recommendation is if you have Fedex returns don't go here. I am used to the UPS store where they are so nice and friendly and tape the box up and send you on your way. The complete opposite here. I walked in the store with my returns and there was no one else in the store. Empty. No greeting or anything. When I walked to the counter I could already tell the man was annoyed by his body language. He didn't even say "how can I help you?" Mind you, the store is empty. I said "Hi I need to return some packages." He looked super annoyed and said do you expect me to tape this for you? He said I will do it this one time. I said, "Oh I don't know that you don't do that here - I can take it somewhere else. He started SCREAMING at me ... SCREAMING ...."What do expect me to work for free? To waste my time and money taping your boxes?" I was like umm no I said I would take them somewhere else - you are saying that - not me - I said no thank you - I can tell you are really annoyed I will gladly take them somewhere else. It was shocking actually - the screaming. And I took my boxes somewhere else. I went straight to the FedEx on Del Mar Heights and had the opposite experience - they were so lovely and helpful - taped them with a smile and gave me my receipt. I told him my experience and he told me it's because the postal annex is a third party - but he was surprised because he said they get a stipend from FedEx for taking their packages. Maybe he was having a bad day - but his customers don't deserve the brunt of his anger. My advice if you have FedEx drop offs go to Del Mar Heights

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    PostalAnnex+
    PostalAnnex+
    PostalAnnex+

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    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    2.7(115 reviews)
    1.0 miCarmel Valley

    I'm was able to get a last second booklet printed and coil binded in a pinch today and I am SO…read moreplease with how it came out! I called ahead to make sure they had time for the project today and they said "yes, just order online first and call back so we can prioritize it." I ordered it online and picked it up within two hours. Obviously if they're super busy this isn't an option, but they're enthusiasm and willingness to help me out today as so refreshing. I will be back to this location!

    Not a bad place to get passport photos. Came in on a Sunday - there were some customers doing…read moreself-serve copies & no customers ahead of me at the counter. But only one employee was working (the other must have been on break because he came out later) - and he was on the phone with a customer for a good 15 minutes, without even looking up at me. I was determined to stay because I knew I was next (and would he really stay on the phone for 30 minutes?) - & because I'd gotten really bad passport photos done at the local Postal Annex - and UPS & AAA are closed on Sunday and I wanted to get this DONE (AAA had a really long line on Sat. & I knew it could be long if I tried again next week). Also my friend told me she got passport photos here and they came out well. So sure enough when the employee was done on the phone (wearied by the annoying customer who was doing way more of the talking), he did my passport photos quickly and they came out great. $16 is more than AAA charges, but less than Postal Annex and they came out beautifully. So 5 stars for my photos, 3.5 stars for the value, 1 star for the customer who kept the lone employee on the phone for 15 mins, and then you decide what I should give the employee who took great photos but didn't say hi once while I was the only one in line and waiting LOL.

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    FedEx Office Print & Ship Center
    FedEx Office Print & Ship Center
    FedEx Office Print & Ship Center

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    USPS - postoffices - Updated May 2026

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