They regularly return mail and packages back to sender although all mailing information is correctread more

You really won't get your mail consistently if you use this place. Have had many birthdays and…read moreChristmases ruined because these guys straight up lost the packages. Amazon literally flagged my account because of the number of deliveries that have gone missing here. You'll get about 4 out of 5 packages during non-busy times of the year, 0-2/5 at busy times like the holidays. And if/when they find them months later, you'll either get the same surprised Pikachu face like it's some sort of joke to them or just a blank empty stare. If you have something to mail out, they seem to be better about that, though some of the employees are horrible as far as customer service. Jerry was great but he's retired. The majority of the staff seem to be dealing with some sort of chronic low grade depression. I suspect it's a top-down/management related issue as the seems to be across the board and significantly worse than other post offices I've used. I would avoid this place if possible. There are much better alternatives out there, even if you live in the area.

if I could post 0 stars i would. Post Office is an old American Government Institution where…read moreworkers don't get pay well have no live outside work hours are insane dangerous when delivering mail getting chased by Pitbulls , all types of dogs where some carriers almost lost their lives I mean Post office jobs are the worst . Oh and post offices Postmaster their tittles should be changed. They are not any masters of anything. The worst they don't want employees talking to them at all . Like they are special or higher up that regular carriers can talk to them . It's ridiculous. I was send to many post offices to help throgh California and all are the same . And no accountability for them . It took me over 6 months for them to pay me money they owed me for so much work I did for them . Hours missing evwry pay period . What a disaster this Government Institution .

Worst Post Office ever!!! Everyone seem like they hate their jobs. The retail window closes at…read more1:30!!!??? Are you F****** kidding me! Just close up shop! That's why the postal service is losing money, bc you suck! And don't get me started on the ppl from RSF......ya'll are rude!

A very organized post office…read more Tons of parking, friendly staff and easy to get in and out of. My go to when I need to handle business. Forever stamps are the best value.

I noticed a sign yesterday at the Rancho Penasquitos post office, on the glass leading from the…read morelobby into the main area: "NO DOGS ALLOWED except for seeing eye dogs." One would think a federal business like the United States Post Office would be familiar with federal ADA law which requires ALL disability Service Dogs be allowed into the area, not just Service Dogs for blindness! I wonder when a disability rights attorney will notice this?

If I could give zero stars, I would the woman in the back of the store working the counter at USPS…read morewas the most unhelpful rude person. She did not help me or answer any of my questions and was snarking at me. Worst customer service and should not be working that job if she doesn't want to answer questions.

THEY STOLE MY PACKAGES, never provided a receipt or scan my items properly into USPS systems. Only…read more2/8 packages I drop off ever updated and the rest are unaccounted for.. I called the store the USPS was in and they were incredibly rude and not helpful and I called usps and got an automated response and cannot reach the store itself. I'm extremely concerned as I trusted USPS to ship 800+ dollars of clothing in these packages and now they are STOLENNN. I tried everything I can to reach them today which is a Friday since they are closed on the weekends and nothing was resolved..

I am always impressed with the customer service, kindness, and help I get from the whole team at…read moreDel Mar Post Office and especially Brandy. Congratulations to the managers and the whole team because you make mailing, shipping, receiving and sending easy and dependable. Its been many years of great work and it will continue for many years, too. Thanks again and it is really amazing you can maintain your excellence during the extra busy holiday season. Very impressive!

Why does this location only have one person working at it?? I am by no means impatient; this is a…read moreone star review because no one should have to do this job alone...shame on you USPS for treating your workers this way!

I placed a USPS Hold Mail request for 2840 Main St, San Diego, CA 92113 and received a valid…read moreconfirmation number. Despite this, the Logan Heights Post Office failed to honor the hold and delivered all my mail anyway -- including my personal identification, which is now missing. This is not just poor service. It is a violation of USPS procedures, including: USPS Domestic Mail Manual (DMM) 508.1.8 -- USPS is required to suspend delivery when a Hold Mail request is properly submitted. USPS Carrier Handbook M‑41, Section 131.3 -- Carriers must follow hold orders issued by the post office. USPS Customer Service SOP for Hold Mail -- Offices must verify and enforce holds and ensure mail is secured until pickup. None of these procedures were followed. When I arrived from Florida to retrieve my held mail, staff first claimed no hold existed. After I showed the confirmation number, they admitted the hold was found -- but the carrier delivered everything anyway. I returned the next day and was given the exact same explanation, word for word. The supervisor stated he was "as high as it goes" and refused to escalate the issue. He also said he could not send anyone to retrieve my mail, even though USPS caused the problem. This contradicts USPS policy requiring management to escalate unresolved mail‑loss incidents and initiate a Missing Mail search. Because of USPS negligence, my identification is now missing, exposing me to identity theft, fraud, and financial harm. I have already filed complaints with USPS Customer Service and will be escalating to the USPS Consumer Advocate and the USPS Office of Inspector General. We also plan to pursue litigation for negligence due to the failure to honor a confirmed mail hold and the refusal of the 92113 Postmaster to escalate or resolve the issue. Upper‑level USPS management needs to investigate this location immediately.

So slow, poor lady at the desk has to deal with hundreds if not thousands of customers per day. Pls…read moreget more employees

I have mixed feelings about my recent experience at this post office location. Darshana, the…read morepostal clerk who assisted me with my packages, was very friendly, helpful, and efficient. I had over a dozen boxes to ship, but she zipped right through them with a cheerful attitude. I used the large flat rate box, which was only $22.80. This was really affordable in comparison to FedEx or UPS. What's missing is a cart for customers to wheel in heavy packages. I had to make multiple trips. Luckily my boyfriend was there to do all the heavy lifting! When I left, I grabbed additional boxes because I have more shipments to make for work, and I really did not appreciate a snide remark from one of the other female workers (I didn't catch her name). I didn't take the boxes just to hoard them, so the rudeness was uncalled for. This negative interaction resulted in a downgrade of my review from a 4 to a 2.

This is the only post office that makes you pay for tape. I can understand paying for a box and…read moretape but a tiny piece of tape to close your mailer because it wasn't sealed well enough. No thank you. I went to the post annex next to target and he took very good care of me! Please go there instead! They are a small business and they are so kind!

I really like this post office located in Encinitas. I came to drop off a package and buy some…read morestamps. Overall, the inside of the office was clean. The service machines made buying stamps. Very easy instead of Waiting in the long line. Overall, the line was still moving pretty quick. If you need to make an appointment for passports, there is a phone number at the front door that you can call. -My package ended up shipping and arriving 3 to 5 business days. I do feel that the post Office Workers, Maddie, effort to get my package towards destination in a reasonable time.

This is a great full Service post office from mailing small parcels to certified letters. Tellers…read moreare friendly and nice and they have all the amenities from postal envelopes, small parcel packaging to large parcel packaging for mailing. Clean not very crowded unless you go at lunchtime. I believe you can also get your passports here as well.

This is my 'go to' mail and everything store. Friendly staff and a variety of services.read more

Thank you so much to the young lady at Postal Corner who repackaged my item to save me 2/3 of the…read morecost. She went above and beyond.

Parcels & Post - easy to drop off and pick up, guys are friendly and helpful. They have labeled and…read moreboxed many returns for me without me even asking. Highly recommended.

Since new owners, they seem to be under-staffed and sometimes close earlier than 4:30pm plus not…read moreopen until 10am. Almost impossible to reach by phone and unable to leave a message since mailbox full.