Still a post office girl! I don't come here often, but on occasion, this is my go to location…read more Whenever I'm here I also check out their latest and greatest stamps. I love getting the gorgeous floral stamps or really cute animal series. A book of stamps is getting expensive tho, just over $15. This location is convenient and open late on Saturdays until 4 pm which is great! You don't have to rush to get here before noon or 2 pm if you need to get something done at the counter with a real person. They have a small parking lot. If it's full, there's also street parking, but usually there are a ton of cars in the street. Staff is always friendly here. No automated services at this location. 2026: 28

The PO Box hours are absolutely ridiculous. It's an old fashioned, tiny USPS. The staff is mostly…read morecourteous, and way better than most USPS offices. They are on serious island time, like every single other post office. There are almost ZERO bathroom options in this entire area, so plan accordingly. I feel like my temporary PO box was reasonably priced. Parking lot is a huge pain. If I can, I try to park on the street and run in.

What could improve? How about customer service? I have been having trouble with my deliveries in…read moreLinda Vista for over a year and I am unable to reach anyone by telephone. I am disabled and my last package I specified for signature delivery yet no one came to my door. So I had to go back to the post office and stand in line, with a heart condition, and try and figure out why they can't deliver my package to me correctly. Last week, my package was delivered to the wrong address. Post office admitted it. They are not putting things in the cluster mailboxes. They are leaving packages on top of the cluster mailboxes at Crandall apartments.

This is crazy, I had an experience here today at 4pm, 9/4/26 to only realize how horrible other…read morepeople had it too. The man who helped me was kind, but I intentionally tried to avoid Blanca bc you know why... and was helped with another black lady. Also rude and a smart mouth when I explained it was my first time shipping my Depop items through usps in which they work as a partnership. I truly feel bad these people are miserable and have their own issues which they project into their workspace, if you don't like the general public find something else to do! It's been years with negative reviews, seriously.

I was so happy I found a place that does passports. My appointment took 15 minutes! The reason for…read morethat was that I had everything ready. I had my application, my photo, a check and my old passport. Dorothea was awesome and so was David. I had an appointment and I still had to wait about an hour to be seen because they didn't have enough staff. The place was clean and there's a lot of parking. My only gripe is that there's no public restroom. A place where people have to wait a long time, should have a public restroom. Sometimes you just got to Go! When I got there I had to use the restroom (nerves). I probably had that LOST look and I was asked if I was looking for the passport office. The two or three women who were there, we very friendly. I would definitely recommend this place!

All places in my mind start off as a 5 star review and as the experience continues, depending,…read morestars get deducted. I find that most of my experiences with USPS tends to be human related annoyances combined with poorly operated bureaucratic nonsense. First, tell me why, two letter sized parcels cost me close to $50 to mail??? Thats some serious nonsense. Deduct one star for the price. My first letter sized package had a button in it and because of this, the clerk at the desk told me it won't go thru scanner and it has to be mailed as a package and because of this, it costs $10. I was like okay. Deduct another star for that. I had to mail some documents overnight and for it to arrive the next day, it cost $35. That seemed ok to me, I guess. Still highway robbery to mail some paper, but whatever USPS. Another star deducted. This is a nice post office on top of the hill, lots of parking available, but its a bit of a walk to the main area. I don't mind but it might not work for those who have limited mobility. You can get passports here, there's a bunch of PO boxes, self service kiosks, mailing supplies. I might be a very disgruntled American but seriously how are the prices long term sustainable? This is a government service which I belive this current administration is trying to privatize, but really?? Don't count on me making any regular visits or wanting to mail anything, because everytime I come, I have to forfeit a kidney or 3.

awesome sauce, this post office is always fast, courteous clean, nice. The staff is laid back and…read morechill.. They always have the newest stamps so I've always been able to pick up some of those sheets.. They take your package give you a receipt and how it goes. This is a great little post office and you can go get some snacks fun

I have been a customer at this post office for many years, even when it was in a slightly different…read morelocation in the Mission Valley Mall. I used to live nearby and found it to be small, but super convenient. This current post office is smaller than the original was. I still have a PO Box there, and have had one for almost 10 years. I stop by regularly to pick up mail, and occasionally stop in to mail packages and buy stamps. I still think the staff is one of the friendliest post office staffs around. There are a few staff members who are very kind and helpful. Though the senior staff member who always made sure they had the best stamps has long since retired, they still seem to have a better stamp selection than most of the post offices in town. However, my reason for the 3-star review is that this post office is much less convent than it was even a year ago. Now it doesn't open until 11AM. I often like to pick up my mail in the morning on my way to work. Though, the PO Box is accessible in the early morning, I cannot take care of any other business there. Also, this post office was very accessible when Macy's home store was open, but with that closed, the only nearby parking lot becomes chaotic by 11AM. Other parking lots are a bit of a walk, which is not convenient when you want to stop in quickly. All in all, this post office is friendly, but simply not as convenient as it used to be.

This place is an efficiency powerhouse. The best experience I've ever had at a post office. When I…read moregot there there was a relatively long line, but those workers were moving so fast that I was at the front almost immediately. Most seamless post office visit ever. Can't recommend this particular branch enough!

I want to give a huge thank you to Dee at the USPS office for her outstanding help with my missing…read morepackage. I had filed a service request after I couldn't find my delivery, and Dee went above and beyond to assist me. She personally reached out every day with updates, asked the carrier to recheck the mailboxes in our apartment complex, and kept me informed at every step. In the end, the package was found at our apartment office -- and it was all thanks to Dee's dedication, consistent follow-ups, and clear communication. I truly appreciate how much effort she put into helping me resolve the issue. Initially, I thought the package was gone for good, but Dee and the carrier worked together to make sure it was found. Excellent service and genuine care -- thank you, Dee!

This place is always oddly busy. I usually come midweek, mid-morning to drop off packages or mail…read morethings off. All the customers seem miserable but the staff are quite the opposite. They are just humming along and working hard to keep the line short. When its my turn which is usually after about 7ish minutes, its a short quick exchange and its over before I know it. They have two sides of the office. The right side is where I drop off my packages and the left side, I'm not sure what happens there. It says retail office. In the middle of the two offices are the PO boxes and a place to drop off boxes and packages after hours. That shaft is always overfull or doesn't work, so I always make sure I go during business hours. Make sure you read the instructions because only certain packages goes in that shaft. Parking is numerous but its a two way street and it's pretty narrow so proceed carefully.

Unsure why this location is poorly rated. Been coming here for years and they've always been quick…read moreand efficient. Sometimes I have questions and everyone's been knowledgeable. Dreaded coming here today, expecting a long line out the door for the holidays. Imagine my surprise to find a relatively short line (see photo). It's longer than usual but still short and they're going fast. It's 3:40pm on a Tuesday, in case you were wondering. Huge THANK YOU to all the hard working people who operate this location! Happy holidays! As for price, it's the same as any USPS.

To many times, I've been here to receive customer service and there's a line out the door with one…read moreperson working the counter. The supervisor came up to assist the tell with a code to her register therefore did not stay to assist. Sorry to say that the customer service could be better than presented. There were 6 ppl in from of me and 8 behind me with one worker.

They actually answer the phone! And are very helpful, even in person. This job takes a lot of…read morepatience you can just tell and we appreciate it when they're willing to repeat information. (Unlike the one in Linda vista, no shade).

Well, one again the "customer service" I have come to expect from this branch. About 8 other cars…read morepulled up during the 5 minutes. I sat in the parking lot after I tried to get in the building. One guy had pulled his child out of a car seat and was carrying several packages. Another had what appeared to be a priority express mailer, that i'm sure was very important. My package was supposed to go out today.And there's not time enough to get to the next closest office. No note no anything. Just chains on the door inside.You can't even get into the self serve area. Many ticked off people. Well, I guess it's better than the other time. I came here and at 4:58 PM. The guy locked and chain, the door right? As I came up to it without even acknowledging the fact that I was there. Bad... just bad...

Says it doesn't close till 5pm, got here at about 4pm with many others and doors are locked and no…read moresign saying why, I'm actively looking as many pull up with lots of packages and we all look stumped and confused, maybe simply put a sign up explaining why.

I had a good experience here. A nice gal, possibley the manager, let me drop off a bunch boxes of…read moreUSPS envelopes that I did not need. She was prompt, attentive and helpful.

I believe his name is Edward, but regardless, there was a very nice and helpful employee who helped…read moreme send out a package yesterday. I typically drop off packages with prepaid labels, but this time around I needed to have my package weighed at the post office as I didn't have the appropriate scale at home, and he was very patient and re-walked me through the process. He even made sure to help me checkout which was nice. I wanted to make sure I provided a review as it can be rare to experience a friendly moment at a busy place like the USPS. The package was a little pricey but within the range I had in mind, thankfully. Overall, this is my go to location and I never have issues. I'll continue to come and support this location as long as it's here at Mission Valley mall!

This review is a little skewed because it was holiday time. The line was long and there were a lot…read moreof irritable people in line. I felt bad for all of the postal workers. There were 3-4 of them including the manager that was floating. There was one worker that I noticed was doing such an amazing job. She was smiling and happy and tried to be as helpful as possible to everyone. I actually stood in line praying that I would get her, because the other workers appeared to be having a bad day - work edition. The heavens smiled upon me because when I heard that magic word: "NEXT", I was greeted by Athena and she was terrific. She helped me with my package and the letters I wanted to mail. She cracked jokes with me and it was a terrific experience. The lines on either side of me sounded like the customers were being booked into the local prison or something. I hope that Athena brightened someone else's day like she did mine.

The staffs are unwelcoming, or beyond, especially an asian lady. The location is disorganized. 4…read moreout of 10 times they could not locate a delivered package (to a po box).