Linda is the best employee ever !! Courteous, knowledgeable and goes out of her way to help us with any problems we encounter! Five stars for Linda and postal annex for their customer service! If you haven't visited the store, I highly recommend! read more

Horrible customer service, tried to bill me for picking up a package and that was free to shipping through Nespresso. Never again will they get any of my business. read more

Excellent customer service!! Highly recommend!! They helped me with 4 needs: notary, printing, shipping, and a beautiful journal!!

Always love coming in here! Linda is the best! Always so friendly, nice & helpful!! Thank you Linda for always taking care of my shipments and packages! Great service!! read more

The new owners and the entire crew are absolutely amazing! They make you feel like part of the family from the moment you walk in, always going above and beyond to help their customers. On top of that, they do it all with incredible speed and genuine smiles. Karl, Katie, Renata, and the rest of the team--you guys ROCK!!! read more

Postal Annex is my one-stop shop! As a small business owner, I find it safe, reliable, and extremely convenient to drop off all of my outgoing overnight packages here. I'm always greeted the moment I walk through the door with a smile and a friendly "hello" or "good morning." The staff is welcoming and professional, and I want to give a special shout-out to Ms. Linda she is amazing! She's always informative, patient, and happy to answer any questions I have. Thank you, Mail Annex, for being such a consistent and trusted part of our community. Highly recommend! read more

This company has to be one of the worst places ever to ship anything. It cost over $7 for a small 11x9x4 box... $1.29 per sheet of a tiny piece of bubble wrap and they charged $2 labor to put the item in the box with these three pieces of bubble wrap around it. It took them 20 seconds. The cheapest shipping option with tracking for this item that weighed less than a pound in a tiny box was $42 from San Diego to Kansas. Mind you this was for a week timeframe on the delivery. The only reason I went through with shipping it from here was it was a business transaction on a company credit card. This place is ridiculous. Ridiculously overpriced. In addition, the customer service was average at best. Please avoid at all cost! read more

PostalAnnex - Receipt - Notaries Near Me - San Diego, California

Quick and easy live scan, done on the same day I called in. Also, nice and friendly staff

I love coming to this Postal Annex because Linda is always so friendly and helpful! High recommend

This Postal Annex is a One stop shop that has saved me time and money for many years. Great greeting cards and very unique gifts at an affordable price. Excellent customer service by everyone; especially Linda! LInda is very knowledgeable and She goes the extra mile. Very kind team. read more

Nicole helped take passport photos for me recently. She was able to take a few different photos so I had additional options just in case. Reasonably priced and it was smooth and easy process. read more

Very clean and neat store. Their customer service is the best, very helpful when you have any questions about shipping or passport service. Highly recommend this place. read more

Great fast service. The ladies that work here are very nice and professional. I needed a live scan and was able to get it done on the same day . They also help with the renewal of passports! read more

Excellent service, very detailed, explained discounts, services, fees and process of communications. We're impressed with Linda and here full service deliver. read more

Super friendly and helpful. I needed to renew my passport and was able to complete the entire process at the store. Highly recommended!

Very disappointed with this Postal Annex location. I returned a package containing about $500 worth of Beyond Yoga clothing and was told USPS would pick it up. They could not provide a USPS receipt but assured me there would be no issue. Now the package is missing. The store says USPS picked it up, while USPS says they never received it. I have reached out multiple times and requested CCTV footage, but have received no response. Losing a $500 package is a serious issue, and the lack of accountability and communication is extremely frustrating. To add to my previous review: Today, I returned another Beyond Yoga package at a different location, and it was scanned immediately. I received a confirmation email from Beyond Yoga right away. This clearly shows that my missing package was not lost in transit -- it was never scanned in the first place. Postal Annex keeps blaming USPS, saying they make mistakes often. However, the package was handed over at this location, and it was their responsibility to ensure proper scanning and documentation. Passing the blame to USPS does not resolve the issue. Customers deserve proper tracking and accountability. read more

Were helpful, but I used a different business. The other business responded faster and I was in a hurry

Thanks Linda for your help today! Couldn't have gotten better service anywhere else. She was very helpful and reassuring and made sure my package was going to exactly where it needed to go. Thanks again! read more

The post office is currently very short staffed. The lines are long and the service takes a little longer. The staff still manages to be as efficient as possible while also being patient, helpful and friendly. read more

Wonderful business. Always a pleasant experience, and having a mailbox there, I am there quite often. Linda and team are outstanding and always happy to help. Highly recommend. read more

Customer service is always great. Linda is very helpful and pleasant when I go to pick up mail. They have cute items on sale and I especially like the TY stuff animals that I purchase for my granddaughter. read more

Always helpful and living so close, it's so nice to have a USPS / UPS / FedEx capable location walkable. Linda has helped me a lot with sending a whole lot of packages all over the country and she always handles everything with strong professionalism and positivity! read more

Postal annex mission valley is the best out of the 3 postal annex I have dealt with staff is extremely helpful and sweet owner is great as well the service is A1 I have had several issues sending my emails out and they just take there time answering each question showing me the best way to do my business sometimes I feel a little difficult to help I just haven't kept up with all the new ways the internet and the websites do and have to offer but they show me with a smile and that means so much to a 65 plus person I appreciate them thanks again guys you're the best in mission valley for sure read more

Fingerprinting twice for my school was a waste of time here. My school requested ink fingerprints to be sent for review and background checks and were denied both times. Each time I paid around $100 for the service for no reason. When I called to ask for a refund they told me no because it is not their fault the person reviewing it is picky. Seems like they just don't know how to complete the service. Would not recommend this place for ink fingerprinting, go somewhere with more experienced people. read more

i was recently here & usually when i come i spend no more than 10$ to ship a package, whoever the worker was asked me to box my shipment WITHOUT acknowledging that it would cost extra & charged me 30$ and said " well theres nothing i can do about it im going to have to charge you anyways " as a manager you train your employees to LET customers know there would be an upcharge this isnt acceptable. I came around noon on 3/22/25, this person needs a written & verbal warning read more

Excellent service by Linda the manager! Very knowledgeable, helpful and friendly. I would highly recommend this location. Also very neat & tidy - it was a very pleasant experience. read more

Linda was amazing. I brought in new realtors for a livescan and she was so kind and patient. Even stayed late to ensure we had everything we needed. Great job Linda and team! We will be back again next month! read more

Charged me $7 for picking up my package same day as delivered. Been to another postal annex and never been charged. Not sure how they can legally have their business as FREE PICK UP as an option on credible websites to order. I was told it's a franchise business so go elsewhere if you don't want to pay their fees. read more

I live across the street so I come in here all the time for all my office errands if I need a quick printing service something mailed. She is always nice and patient and helped me with printing out my portfolio for school/work. She made sure I was happy with the prints and made sure the photo paper was on the quality paper. I am a small business owner so I love supporting small buisnesses! read more

They quoted me 188 to ship a dress. I went to the Fed Ex store and it was 19. So don't even bother with any of these postal annex places.

I had an extremely positive experience with this location. There was a discrepancy with one of our order as we use their services on a monthly basis to send out over 1,000 letter monthly. Linda and another young lady that were there yesterday were very helpful, friendly, understanding and accommodating with my visit to resolve the issue that arose. I would recommend this location as both of them made my stop less stressful, easier and more enjoyable. Thanks ladies, I appreciate it. read more

This location "lost" a $1000 iPad. BEWARE! I recently shipped an iPad back to Apple for repair and used this PostalAnnex location to send the package using a pre-paid FedEx label. I dropped the package off and handed the box to a male employee the Friday before Memorial Day weekend. A few days later, I checked the tracking number and was surprised to see that the package wasn't showing as shipped through FedEx. This concerned me so I called Apple and FedEx to see what was going on. After a half dozen phone calls, I was told to return to PostalAnnex to see if they had any information. Over the next several days, I returned to this PostalAnnex several times and spoke with two employees, a male and a female, who both said there was nothing they could do, that they were not responsible and I would have to call FedEx (which I had already done, several time). Interestingly, this location never told me that they don't claim responsibility for the packages they receive. I've opened an investigation with FedEx, who claims the package was never received by the location. At this point, after a monthly long game of telephone and frustration, I'm left to conclude that the iPad has been "lost". Given that FedEx scans packages upon pickup, this leads me to believe that the iPad disappeared while in possession of the PostalAnnex staff. There are several Google reviews of this same thing happening to other customers and I believe they may have a problem with "sticky fingered" employees. Do not ship anything valuable from this location. Take a few extra minutes and drive to a reputable shipping center that will actually take responsibility for their operations. read more

I've had a box here for many years. I've stayed because of the great service. Highly recommended.

Highly recommend PostalAnnex For all your postal needs (ups, usps, fedex, DHL) the PostalAnnex is your ONE stop shop. Before I found PostalAnnex I would have to have to figure out what carrier it was and then go to that carrier. Now I go to PostalAnnex and they take care of it! Also Linda who works during lunch is beyond helpful! Highly recommend! read more

They are always rude when I come in here. I'm not sure why, but I've been coming for 7 years and giving them business. Our whole neighborhood talks about how rude they are actually. I had another experience last week so finally decided to write a review. Really disappointed. read more

Excellent job Linda! Thank you for always making me laugh & taking care of all my mail! God bless you !

This postal annex branch is probably the most stress free, hassle free branch I've been to. Linda and Peter are really helpful and so patient in helping figure out the best options for shipping packages. Thank you for helping my small business grow through efficient shipping! -France read more

I have no idea who linda and peter are, but they sure weren't in the store on the 2 days in a row that I visited. The reason I was back on the 2nd day is because the passport agency rejected the photo taken at this postal annex. The same person was there both days, dark haired middle aged man. When he took the picture, I mentioned that it looked a little wasshed out, over exposed. He was dismissive and told me that's' how they wanted it. Then, the next day at the passport agency, the photo was rejected for being too light. When I returned to the postal annex for a refund, the same person was there, and as dismissive as the day before. At first he didn't even want to give me the refund. Claiming he needed a form from the passport agency stating they rejected the photos. The passport agency never provided or offered any such form. I would never go back into this place in a million years!!! read more

DO NOT GO HERE!!! They stole/lost a $100 package I was returning and claim that since I had a prepaid 2 day shipping label they were not responsible...How can you not be responsible if the package was in your hands? Not sure what sort of scam they are running here but please do not ship anything out from here. I wish I would have listened to all the other reviews. read more

Three ago months, when I was looking for this type of service, I chose this location, because the manager succinctly answered my few questions, and did so better than two competitors in the area. However, my experiences with this location, in three months are disturbing. Because I've done a complete name-change, I have had to contact many entities, and I need to make sure I get my mail, to update my name. I also need to keep the same location, until this is stabilized. But, when the manager approached me, with strong emotions about how her employee did not place a package in my box that had come to me via overnight mail from my main bank, she got my attention. Then, she went on to say that he complains about not getting the tips for box holders that she gets for finding those mistakes. In other words, she was trying to manipulate money from me. I didn't buy it. This led me to decide to check my mail after hours. But yesterday, I forgot about my decision, and stopped by to ask about when my payment for my box was due. I had intended upon paying month to month, starting yesterday. The manager bristled, stating, "We only accept 3 months at a time!" Her employee looked startled. And I decided to pay it, because changing mailing address while I am updating my name on many documents might cause a problem. So, I have 3 more months with this location, and I will definitely remember to avoid contact with the employees here. read more