To the business owner. The young lady was very polite and cordial just a little scared. All it was…read morea general review of service. But judging on you lack of respect for a paying customer I see where she gets her trading from. Maybe you can add the service of being a witness to your tool box and your business. Ideas are created and amplified through knowledgeable translations. Tyler, with all due respect: learn some manners. I wasn't aware of her name because she didn't say it. Your postal annex looks dirty and unkept, Smells like old moth balls and old mop. I swear it looks like a dusty abandoned chicken coup.

Took my Amazon returns. Fast and easy. As a plus the people working there were super nice and asked…read moreif they could help me with anything else. I will go there in the future for other shipping needs.

I made an appointment for fingerprinting for 8:30am. I drove all the way to Mail Boxes express to…read morefind a sign on their door stating they do not open until 9:00am. Please do not accept appointments for earlier than 9am if you are not open then.

Just rude, is all. Package did make it to the destination, but I'm a bit taken aback regarding how…read morefreely some shop owners will speak unkindly to their customers. When absolutely no reciprocal rudeness was displayed by the patron. Was awhile ago, but I remembered today because I have a package to ship and not going to this dump!

Absolutely amazing team at this UPS. I came in 2 mins before closing and ended up needing a little…read moremore help than I planned for. Nina, gentleman in training, and another young lady were all very patient and even though it was past closing - took the time to help me. The service was spot on! The professionalism -through the roof!! Highly recommend this UPS customer team!!!

I had a return label printed here on Saturday, and the employee packaged my return and attached the…read moreshipping label. A few days later, the package showed back up at my door because they had attached a completely different Amazon shipping label with someone else's name and address. The only reason I got my package back is because the incorrect label wasn't placed over my original label. If it had been, my package would have been delivered to a complete stranger, and I would have been out more than $200 worth of items. Mistakes happen, but this is a pretty significant one. I'm glad I caught it before my return was lost, but I hope they're more careful when attaching shipping labels in the future so this doesn't happen to someone else.

I run my business mailbox out of this location, and wanted to say Mary was very helpful in locating…read moremy pacage,instead of just saying they didn't have it in their system. She took the time to see what happened to the package and found it. She went above and beyond! and with these gas prices, I'm just so happy I don't have to make another trip.Thank you again Mary

I popped in last week to simply make sure they did livescan fingerprinting at this location, making…read moresure to say hello and ask how her day was going. Instead of answering my question, the young lady just said "do u have your paperwork", and did not even look my direction. I apologize and explained I did not, I just wanted to make sure they did fingerprinting. She was irritated and annoyed throughout the entire interaction, even though no one else was in the store. I asked how much they charged and she just sighed " I don't know! I wouldn't know until you brought them in. You need your paperwork." It was so an abrupt and rude I simply chuckled and left. We all have bad days but this was just rude. Super disappointed because I just moved across the street and was going to use this postal annex quite a bit but due to the terrible service I will pick another location.

I had a package delivered to mail call, but it was delayed and I was unable to pick it when in…read moretown. I have been calling daily for almost 2 weeks to discuss returning or forwarding the package. They have not answered the phone or returned my calls or emails.

Nothing fancy. Everything you need for mail delivery. Great for boaters. The owner is always there…read more Very dependable.

We are so lucky to have them in our community! Excellent service with a ton of knowledge. They are…read morethe best at what they offer!! Jeri Gonzales

Anytime I need printing, shipping, or anything business related, this is my go to spot. They're…read morefamily owned, and I honestly haven't found this level of customer service anywhere else. They make everything incredibly easy and always go above and beyond. They've been my favorite local business for years, and it's easy to see why. If you need to ship something, print artwork, or take care of any business tasks, skip the post office and stop by here instead. They will give you so many options on shipping costs, and even have a packing table where you can reuse padded envelopes, boxes, sleeves etc... I love how green they are! Walking through their doors reminds me of the good old days when mom and pop shops were everywhere...Where people knew your name, genuinely cared, and took pride in what they did. Great vibes, great people, and truly top notch service every single time. I can't recommend them enough. #keepOBOB

I have used this locally owned business for years. They are friendly, fast, polite and efficient…read more And they are my go to for ; 1. Notary 2. Shipping I have ALWAYS experienced great service. They are tucked into a small space off Washington Street in Mission Hills, CA. Perfect little business to shop locally.

If you're looking for a business mailbox, I caution you against Mail Station!…read more I signed up for a box with them in January 2024. At the time, customer service was great and I was really happy to be a customer. For a long time, I got my mail and had no issues. (Though I did often have package slips but no package) Then, in February of 2026, I got very sick, resulting in a hospital stay and major surgery. Once I got out of the hospital, I realized my payment to Mail Station hadn't come out of my business account. I called multiple times. No answer, so I left a message with my name and number explaining that I had been in the hospital, but I wanted to bring my account current if possible. I wasn't able to even walk at the time, so I couldn't go in. I never got a response. I assumed I'd changed the card on file and that my account was current, as I never heard anything. That was my mistake. In June 2026, I am finally physically functional again. I go in to check my mailbox and notice the mail inside isn't for me. I approach the counter and say, "I think my mailbox has been reassigned." They confirmed it had. I ask "Why, was I delinquent in payment?" The older man and the young woman behind the counter look me up in the system, but said they didn't know why my box was reassigned. I asked where my mail was. They didn't know that either. They asked if I had been out of town for a bit. I explained I was in the hospital getting surgery and hadn't been able to come in. I explained that'd I'd called Mail Station, and even left a detailed message with no response. They said, "Oh. Wow. Well, we don't know." So: - Mail Station closed my account without any attempt to contact me. No calls, no emails. If payment is the reason for the closure, I would've happily taken care of my account if I'd been contacted. As it stands, no one can confirm why my account was closed. - Mail Station reassigned my box without asking for the key back or changing the lock on the mailbox. This gave me access to another business' mail. That's not cool for the other business owner. I wish I remembered their name so I could let them know. - Mail Station lost, threw away, returned, or otherwise misplaced my mail but couldn't tell me anything about it. - Mail Station didn't attempt to in any way resolve the issue and I barely got an apology. They didn't even ask for the key back--I volunteered it as I never want to do business with them again and it's super unethical for me to have access to another business' mail. If you value your mail, which I assume you do since you're looking to rent a box, Mail Station is NOT your best option.

Been a long-term mailbox rental customer. Every time I go in, I see happy, friendly, super-helpful…read morestaff. Really recommend this place. They have all the usual services beyond mailboxes, too!

I stopped at this Postal Annex to mail a gift to a friend and Nicole helped me figure out which…read moreshipping and packaging worked best for my situation.

I have been using this location for over 5 yrs now the team is great!…read moreSuper professional, friendly and cool. Rio is usually who helps me out and he is great! Great place near the park too.

Fast and efficient service with a smile. Metered parking. Closed on Sundays…read more I was in the area and needed a key made so I quickly popped in. I've been here a few times and no matter who's at the counter, they're always friendly. In particular, there's a young curly haired associate who's always nice, as well as a gregarious gentlemen, who reminds me of an actor btw, who is always very pleasant. Anyhow, I was in and out for $5 and in less than 5 minutes, and I didn't even have to remove my key from the keychain-sweet! In addition to standard postal services, they have these really cool hand-crafted Quilling Cards. Although they're on the pricier side at ~$9-$10, they really make a lasting impression. You can also get passport photos here for $17+, but as I've recently learned, you can actually use your own phone for passport photos as long as are renewing electronically and you have a non-textured white or off-white background. It took a number of tries to get the sizing right without any background shadows, but it was definitely worth saving $17. I'll have to get the names of the associates so I can give them the proper credit they deserve. Thanks to the crew!

Dusan helped me today and in a world war service is typically very poor. He was absolutely…read moreincredible. Very patient very kind. Give him a promotion.

I have now been to this FedEx Office twice. The first time I went, I was helping family to prepare…read morefor a memorial service and wanted to make a memorial poster. I remember coming in and describing what I wanted. I then emailed them the photo I wanted to use. It came out beautifully and was ready when promised. I do remember feeling that it was overpriced at the time. That was a couple years ago. Recently, my husband and I wanted to make a personalized hard-back concert poster for an event. First, I thought I would try one of the smaller, local printing shops. We contacted that shop and found that the price was more expensive than FedEx and would take several days to complete. FedEx would be able to complete the project within 24 hours. Anyway, the project came out beautifully and was ready after only about 12 hours. I was very happy with the service, though it still felt a bit expensive. Also, they have some really cute greeting cards in the office, much more fun than some that you find in your local supermarket.