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The UPS Store

4.8 (320 reviews)
Open 8:00 am - 6:00 pm
Updated a few days ago

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Recommended Reviews - The UPS Store

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Photo of Leticia S.
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4 months ago

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5 months ago

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13 days ago

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9 months ago

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1 month ago

Fast. Quick. And the staff are so nice!! They provide notary services too which is very helpful.

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2 months ago

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7 months ago

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1 year ago

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3 months ago

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9 months ago

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7 months ago

I use this UPS store for work multiple days a week. The staff is always friendly and the lines move fast.

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1 year ago

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3 years ago

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8 months ago

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1 year ago

Manager was super helpful. He aided in getting my package returned and ensured I had tools to do so.

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2 years ago

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8 months ago

Gianni was so helpful and provided excellent service with a smile!! I so appreciated his help with all my Amazon returns!!!

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9 months ago

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1 year ago

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3 years ago

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2 years ago

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Ryan W.

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2 years ago

Wonderful service and great location. Today I had really good service from Gianni, and it's the reason I love coming to this UPS.

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1 year ago

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

The UPS store is great for Amazon returns. Employees are super friendly and professional. Thank you!

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3 years ago

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4 years ago

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4 years ago

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4 years ago

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Page 1 of 8

Ask the Community - The UPS Store

Review Highlights - The UPS Store

The staff here are super helpful and they do not overcharge you for unnecessary packaging on Amazon returns.

Mentioned in 22 reviews

Read more highlights

Point Loma Postal Plus

Point Loma Postal Plus

(51 reviews)

Midway

I have been to this postal store many time throughout my time living in Point Loma. The location…read moreis convenient and I have found the services to be helpful. I have dropped off things many times, as Amazon, and other services have used them as a location to drop of returns. They also have a regular mail drop box for letters. When I walk in, I typically am warmly greeted by staff. I have gone a few other times for various services. When planning my last trip out of the country, I realized that my passport had expired, and I needed to do priority processing to get it quickly. I went to this Postal Plus to get my passport photos taken. It was quick and easy. Recently, I had to have a document notarized. I was happy when I called to find that the owner was a notary, and would be there and available all day. It cost $15 which I believe is the going rate. There was a long line with a few customers before me and a few after me. After all, it was the holiday season. I thought he handled the line well without making people feel rushed, however, trying to get a few of the quicker services taken care of first. Regardless, I was in and out pretty quickly and on my way. I learned that this postal stop is moving a few blocks away due to increases in rent. It is a convenient shop to have nearby.

We drop in here often to mail packages. They always find the right service to get it where it has…read moreto go for the right price. There is a usps Mail Drop if you need to leave a stamped letter. They also sell stamps and packaging as well as some items you can drop into a box as a gift. Always changes, currently they have hats. Most recently helpful has been the public notary. I hope this place stays around for a long time to come!! It is a necessary local business.

FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

(112 reviews)

Midway

I have now been to this FedEx Office twice. The first time I went, I was helping family to prepare…read morefor a memorial service and wanted to make a memorial poster. I remember coming in and describing what I wanted. I then emailed them the photo I wanted to use. It came out beautifully and was ready when promised. I do remember feeling that it was overpriced at the time. That was a couple years ago. Recently, my husband and I wanted to make a personalized hard-back concert poster for an event. First, I thought I would try one of the smaller, local printing shops. We contacted that shop and found that the price was more expensive than FedEx and would take several days to complete. FedEx would be able to complete the project within 24 hours. Anyway, the project came out beautifully and was ready after only about 12 hours. I was very happy with the service, though it still felt a bit expensive. Also, they have some really cute greeting cards in the office, much more fun than some that you find in your local supermarket.

This place is 100% a joke! I recently had a package shipped on Friday overnight out of State with…read moreall the information given to the employee with the tattoos and bathroom plugs in his ears. That incompetent employee shipped it back to me overnight , Wasted my clients shipping money on their account over $255 only to not have it received and delayed. They could not use a product I made for them which was a total bummer on both sides. The amount of frustration and simplicity this task was blows my mind they could not get it right . They do not listen to simple directions as they don't want to be there anyway, a kiosk can do a better job stay away from this place. Also they will have you call customer service. Have you dial eight and direct you to customer service in another country just to have you driving all around town looking for your package to resend it and drive to the same facility to ship again phhhffffffff

The UPS Store

The UPS Store

(200 reviews)

Roseville, Point Loma, Fleetridge

For years I rented a private mailbox at a Postal Annex location in Mission Valley where I was very…read moresatisfied. When the owner of that store notified me he was leaving, I decided to move my box to this UPS store in Point Loma. When I did, I assumed all stores like this were the same. That was the furthest from the truth. The guys here understand the importance of repeat business and do all they can to make that happen. Everyone receives a warm greeting and if you're a regular, they will often greet you by name. I know of a lot of businesses that offer excellent customer service, but there are only a few places I would put in that top-tier and this is one of them. This store is open seven days a week, including some holidays and has extended hours making it easier for those who have restricted schedules. In contrast, my last box was only available six days a week, during bankers hours, with shorter hours on Saturday and closed on Sunday. What a difference and a refreshing change. If you rent a box here, they offer email notification when a package is delivered. At my last location, I had to try and guess when it would arrive. They have a dedicated parking lot next to the store. It's small, but you can usually find parking and if it's full, you don't have to wait long for a spot to free up. A lot of people seem to mail packages through here and do Amazon returns. They always provide the best customer service and move people through quickly and efficiently. If you need help with anything, they are very patient. They also offer other services like notary, passport photos and shredding to name a few. The isn't just a store. The way these guys run it, it's a valuable asset to the community and the gold standard for representing the UPS Store brand. Keep up the world class work guys!

Absolutely 5 Stars!…read more After having such a rough experience at the USPS I was a little apprehensive about my time at UPS, but I was pleasantly surprised at my encounter. First and foremost there is dedicated parking in their lot so that was plus, then I only had to make a few short strides until I was in the facility. I was greeted right away and asked if I needed help carrying my items to the register, I am a strong independent woman so I lifted the box containing a vacuum on their counter. The UPS rep was so nice, scanned my return barcode, before ending the transaction he asked if I needed to anything additional like printing or tape and I didn't but it was nice of him to ask. He gave my receipt behind a coupon for my next transaction and was in and out within 5 minutes. Seriously the absolutely opposite of my USPS ordeal, they're really right when they say Trust In Brown.

Ocean Beach Business Center - Co-Owner showing his holiday spirit next to Santa's local mailbox. Did you know Santa has a vacation home in OB & will write back from here!

Ocean Beach Business Center

(126 reviews)

Ocean Beach, Point Loma

If you ever find yourself in a last-minute shipping crisis (mine involved a pair of skis that…read moredefinitely didn't fit in a standard box), skip the stress and head straight to Ocean Beach Business Center. Chris and Jill, the owners, are absolute rockstars. They swooped in, packed up my skis like pros, and somehow saved me about $30 in shipping costs. That's not just service--that's sorcery. And the cherry on top? They noticed my dog was with me and immediately offered her a bowl of water. Who does that anymore? Answer: genuinely good people. Places like this remind you why small businesses deserve your support--they're efficient, accommodating, and actually care. Chris and Jill were my shipping guardian angels today, and I'll be trusting them with all my future packages. Pro tip: don't waste time fighting with USPS boxes that don't exist. Just come here first.

Confession: I use Amazon. and Target. And even sometimes (gasp!) WalMart. I KNOW I KNOW IM A…read moreMONSTER But I will NEVER go to FedEx, UPS, etc - when instead I can cruise on my bike to OBBC who is quite possibly the kindest, coolest, most accommodating folks in the biz. Not to mention all they do for our community! Whether you're printing, shipping, sending a letter to Santa, or returning a cheap tube top you bought on Amazon that SHOCKER looks terrible on you, trust our friends in the OB mall. They are great, they will take care of you, and you may just get to high five the Kpop Demon Hunters on your way out. Love you guys! Thanks for taking care OB's business so well.

The UPS Store - shipping_centers - Updated May 2026

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