It's a much better experience with a recent pickup. Boxes were picked up on the scheduled day…read morethough 2 hours after the pickup window. LBC is the definition of running on Filipino time. My scheduled pickup was to occur between 10am and 2pm. At 1:50pm, I called customer service since it hadn't been done and was told, "the driver is in the area." They'll coordinate with the driver. It didn't give me a good sense of security. The driver showed up closer to 4pm. He was quick, efficient. He's got the method locked down. Paperwork and labeling the boxes only took 10 minutes. He hauled out 1x extra large and 1x large box with ease. I'm really hoping that things are better. Thankfully, I was still able to make my appointment. Waiting for LBC to arrive really takes the entire day regardless if the appointment exists. What really needs work is their communication - i.e. reminder email day of or before pickup day, or text updates on the day of pick up, or updates that the driver is en route, or real information from customer service agents instead of canned messages. We're just very happy that this pickup is done and complete!

Long wait anytime of the day. But staff are efficient. Better services than any other remittance…read morenearby. They always have higher peso rates Thank you LBC.

Colton at this location was so extremely nice and helpful! I came in at the perfect time because…read moreonce I was being helped there was a line of people behind me with some large packages. I came in with 1 item I needed shipped and they really make it simple with providing you options of packaging and pricing. I trust that they know best when it comes to that stuff. I was in and out of there within 10 minutes and my package got to a friend safely just within a few days!

I have used this location about 4-5 times on Sunday because they are the only UPS I know that is…read moreopen on a Sunday! I come here when I am making Amazon returns since they are open on Sunday and until 4. The service is efficient and convenient because I sometimes have appointments nearby. I would highly recommend stopping by to mail out items or return items to Amazon. Be aware that parking can be a bit tricky on a Sunday since it's in the shopping center.

Complete waste of my time!…read more First and foremost, I have tremendous respect for everyone, especially elders but holy cow. I was literally next in line to get a couple of things notarized. Was asked to wait 10 minutes or so, so I said sure. When it was my turn, I was turned down in favor of someone else who literally just walked in because they "simply have other services the need to tend to." What???? They completely wasted my time. Mind you, I needed to pick up my daughter so I left pretty disgusted. Nothing annoys me more. Surprised they have even two stars here. Never again. So unprofessional.

Efficient and kind service I recommend this postal annex for all your postal or notary needs.read more

I had to ship out 44 boxes today, each one to a different address and was fortunate enough to have…read moreKaela help me. She spent nearly 2 hours typing addresses and I couldn't have thanked her enough for being so incredibly sweet, efficient, and helpful. There was an issue with the Excel file I sent, so she had to painstakingly manually type all the entries. She even worked through her break to finish my packages, now that's dedication! I was extremely satisfied with my experience and will definitely make this my go-to UPS location for future delivery needs. This UPS store is nicer than some of the others I've been to. It's larger and has friendlier service, that's for sure!

Getting anything done in person at this UPS Store has been unnecessarily difficult…read more When I went to pick up the keys for my new mailbox, the mailbox wasn't even ready. The employee had to install the lock while I stood there waiting. I was then given only the mailbox keys and no key for the front door, which limited my ability to access a mailbox I was paying for. On several occasions, I've also gone in simply to pick up a package and somehow received pushback over something that should be completely routine. Every visit feels like walking into the Twilight Zone. I ask a basic question or need a basic service and am met with deer-in-the-headlights confusion. Getting anything accomplished in person at this location feels nearly impossible. Who owns or manages this location? There appears to be a serious lack of organization, training, and basic customer service. For a business people rely on to securely receive their mail and packages, this is not acceptable. For these reasons, I will not be renewing my mailbox at this location, and I will not be doing business here again. When customers are paying for a private mailbox and basic services, they should not have to repeatedly deal with disorganization, unnecessary pushback, and difficulty accessing services they've already paid for. This entire experience has been beyond frustrating. Please get it together.

Terrible customer service from the woman who works here. I had a simple fedex drop off with prepaid…read morelabel. She told me she couldn't scan the QR code from my phone and told me to get a different label and print it. Took me over to the printer and took my phone from me to "help me print it". She stuck it on and then proceeds to tell me I have to pay. I was very confused because I've never had to pay at one of these postal places. She never told me I had to pay for the printing and pay for dropping here. She also refused to give me a receipt. Overall horrible experience and rude woman here. She seems like a real dishonest scam artist.

Fast, friendly, and super helpful service. I wish I remembered her name, but she handled a busy…read moreoffice with professionalism and respect for everyone. I came in needing a notary and was impressed by how smoothly she managed it all.

Amazing customer service! Very kind, helpful, and thorough. They accept many carriers including…read moreSpeedX, USPS, and FedEx to name a couple. Perfect if you need to ship with multiple carriers. Thank you so much!

Wanted to hop in here and show appreciation for Mike. Service was quick, easy, and professional…read more Not only was it a seamless experience, but I left with a smile on my face. Highly recommend this spot regardless of where you live. You won't get the hassle you might find at other post offices which is refreshing.

I love the convenience and services FedEx provides. I've had to take care of urgent high- priority…read moretasks here with no issues. Recently had to print a shipping label and all I needed to do was email the document to a designated address and it printed in store immediately. They have everything you need for shipping services and the store is always neat, tidy, and well stocked. It's conveniently located in the strip mall at Westview Parkway and Mira Mesa Blvd right off I-15. This lot has ample parking and also has coffee, food, grocery stores, and a home improvement store nearby.

SAM has helped me twice at the Westview Parkway FedEx office. There is no one better at customer…read moreservice than SAM. I am a veteran sales person and a compliment from me is from the heart. Keep up the great work. Very valuable team member!!!!!!!

Laura was particularly helpful and warm. She helped with a complex FedEx return order.read more

Mick was a great help with tsa Very helpful and professional…read more He was fast and efficient

This is the BEST hub for shipping and receiving live animals on either coast (and I've been to A…read moreLOT of FedEx Ship Centers). Every live animal shipment I have received over the past 7 years through the Heater Court location has been handed to me at room temperature, as opposed to too warm or cold, which is vital to maintain the health and safety of live animals during travel. Packages that I have shipped through this location are always handled with the utmost care and arrive safely at their destinations every time. I have NEVER received or sent out a DOA animal through this location. Furthermore, the women who work at this branch are so kind and caring, and always happy to share in my joy when I get a new family member in the mail, or when I send one of my precious babies off to their new family! A+++++

Just FedEx in general is so incompetent! They have changed the delivery address on two separate…read moreoccasions without consent from the receiver (me) or the shipper. I had to drive to a completely different location to pick up the package that we literally paid to be delivered to the correct location. Mind you they had the correct address to being with, so I've no idea why they took it upon themselves to change it. They also have the most incompetent automated system that will not let you speak with a representative. I tried giving it three different reasons as to why I need to speak with a human and it would just hang up on me. Honestly, I would go to any other company to ship anything. I would even consider a carrier pigeon before I ever think of using FedEx. If I could give them 0 stars I absolutely would.

I had a good experience with this shipping company though the sculpture being shipped was already…read morecrated so I cannot comment on their packing and crating. Communication was well established and the pick up was right on time. The driver was alone so he had to seek out a forklift from a neighboring business and rent it which cost me an extra $150 which surprised me a bit but at least the driver was creative and got the sculpture loaded. It took a few days longer to go from San Diego to San Luis Obispo than expected, five days versus two days but it arrived in one piece and all parties were happy in the end.

I needed to ship a few one-of-a-kind, they-don't-make-furniture-like-this-anymore items from Las…read moreVegas to San Diego. A UPS store near the pick-up location said they had wonderful results using Navis, primarily to ship artwork and antiques. I researched various shippers, felt comfortable that Navis was the right choice, Mitchell at Navis arranged all the details, and I had an excellent experience. Navis picked up the items within a couple of days. As soon as they received my payment, they trucked the items to San Diego, and we scheduled delivery, with white-glove add-on service, for a couple of days later. 10 STARS to Steve Collo, owner of the Navis Pack & Ship San Diego location. Steve and his team member, Beejan, were faced with getting a heavy table up a somewhat narrow flight of stairs, with 15 steps. Removing the tabletop from the base was not an option. We discussed removing the handrail from the wall to give them more room. In the end, Steve's grandson, Victory, came to help, and they were able to get the table up the stairs without removing the handrail. Thank you, Victory! Steve and Beejan were both very personable and pleasant to work with. They positioned the furniture perfectly in the rooms, removed all the packing materials and the furniture arrived in the same shape as it was when it was picked up in Las Vegas. I recommend Navis and would definitely work with them again.