I had to ship out 44 boxes today, each one to a different address and was fortunate enough to have…read moreKaela help me. She spent nearly 2 hours typing addresses and I couldn't have thanked her enough for being so incredibly sweet, efficient, and helpful. There was an issue with the Excel file I sent, so she had to painstakingly manually type all the entries. She even worked through her break to finish my packages, now that's dedication! I was extremely satisfied with my experience and will definitely make this my go-to UPS location for future delivery needs. This UPS store is nicer than some of the others I've been to. It's larger and has friendlier service, that's for sure!

Service need: Needed to return some Amazon packages…read more Location: There are plenty of parking in the parking lot. This UPS store is a tiny store located next to a liquor shop, Aldi's and a haircut place. Ambiance: The store has pretty helpful employees, usually about 2 people working. There is an easy self-return kiosk to manage Amazon returns. Quick, easy and fast returns!

Laura was particularly helpful and warm. She helped with a complex FedEx return order.read more

Mick was a great help with tsa Very helpful and professional…read more He was fast and efficient

Complete waste of my time!…read more First and foremost, I have tremendous respect for everyone, especially elders but holy cow. I was literally next in line to get a couple of things notarized. Was asked to wait 10 minutes or so, so I said sure. When it was my turn, I was turned down in favor of someone else who literally just walked in because they "simply have other services the need to tend to." What???? They completely wasted my time. Mind you, I needed to pick up my daughter so I left pretty disgusted. Nothing annoys me more. Surprised they have even two stars here. Never again. So unprofessional.

Efficient and kind service I recommend this postal annex for all your postal or notary needs.read more

Colton at this location was so extremely nice and helpful! I came in at the perfect time because…read moreonce I was being helped there was a line of people behind me with some large packages. I came in with 1 item I needed shipped and they really make it simple with providing you options of packaging and pricing. I trust that they know best when it comes to that stuff. I was in and out of there within 10 minutes and my package got to a friend safely just within a few days!

I have used this location about 4-5 times on Sunday because they are the only UPS I know that is…read moreopen on a Sunday! I come here when I am making Amazon returns since they are open on Sunday and until 4. The service is efficient and convenient because I sometimes have appointments nearby. I would highly recommend stopping by to mail out items or return items to Amazon. Be aware that parking can be a bit tricky on a Sunday since it's in the shopping center.

Super nice, friendly, kind, and fast loved my experience. I will definitely be visiting this…read morelocation again thank you so much

I LOVE EVERYTHING ABOUT THIS LOCATION OF THE UPS Store. The store manager and staff are really…read moregreat. They are very friendly, engaging, knowledgable, competent and hard workers. The store is clean, bright and well organized. The staff handles my Amazon and other department store returns very efficiently. When sending a package to family and friends I appreciate them taking the time to give me my shipping options, anticipated delivery timeframe and associated costs. There are two other locations of The UPS store closer to my home but I ALWAYS drive a bit out of my way because the staff here are so present and make doing business so easy. They also show their appreciation and thanks to their customers for allowing them to handle your shipping needs. There is plenty of parking. I also appreciate them having a self service station that's easy to use and allows the customer to process their own return. I have only used the station a couple a times when I am in a rush or a lot of customers show up at the same time and need the staff's assistance. They have assisted me multiple times wrap, package and ship my packages or boxes. They treat whatever I'm shipping with great care. I send a lot of very fragile packages and boxes. 100% of the packages and boxes I've sent have reached their destination without any issues, breakage and often times earlier then the date they quote. They offer copier, packing material, boxes, tape, shipping/packaging services, domestic and international shipping with a variety of carriers, markers, mailbox services, shredding, notary, faxing, scanning, passport photos, business cards, brochures, signage, house accounts for small businesses , and a host of other services. They are open seven days a week from 8:00 -19:00 except for Saturday 9:00 -17:00 & Sunday 10:00 - 15:00. Lastly, they always take the time to thank you for your business. SIMPLY THE BEST!

Thank you for making my Live-scan easy and being so helpful quickly! All of you were really…read morefriendly to each customer walking in as well

I had a great experience today here at the Postal Annex in Carmel Valley. Maya was so very helpful…read moreand kind. I'm recovering from cancer and she helped me along with the process of mailing a package and made sure I understood the pricing, packaging and my shipping options. Overall just excellent service and good humans!!

I needed to mail something off and it was right next to the bank in was at. The young man being…read morethe counter was friendly and helpful.

Closest location to my office now that the large UPS station off of Convoy doesn't take dropoffs…read moreanymore. Small location like most of them, but a fairly easy process if you already have a pre-printed label on your ready-to-ship box. Just scan it on the left at the self-ship station, and then stack it at the back with all the packages. The parking lot is a bit of a challenge, small for the amount of businesses, but not as bad as it used to be since Rubio's closed. The parking lot can only be accessed from specific directions, so plan your route in maps if you're unfamiliar with the area.

La Jolla Mailbox Rentals is one of those businesses that makes a community stronger. Anita is the…read moreheart of it--always kind, knowledgeable and committed to making life easier for her customers. For me, the convenience is unmatched. I can walk here instead of battling post office parking and long lines. Anita has helped me ship everything from simple packages to oddly shaped fragile items- always packed securely with peace of mind. On top of that, her rates are very reasonable -- especially given the time saved, the personal care, and the quality of service. It's excellent value compared to the stress of the alternatives. Beyond that she treats everyone like a neighbor. Whether it's making sure a return credit goes through or greeting you with a smile, Anita brings a personal touch you just don't find elsewhere. It's the reason my husband and I keep coming back after years of service- and why we recommend La Jolla Mailbox Rentals to anyone in the area.

What a wonderful gift it is in our neighborhood community to have Anita because she is always so…read moreknowledgeable, eager to help and consistently follows through with timely shipping of items!!! And, she has mailbox rentals too! A friend to us all indeed!!!

These people are awesome! Set notary hours, affordable and quick service. NICEST people ever…read more HIGHLY RECOMMEND!

Great customer service from Jennifer and George! We'll be coming back for future notary and postal…read moreneeds.

It's a much better experience with a recent pickup. Boxes were picked up on the scheduled day…read morethough 2 hours after the pickup window. LBC is the definition of running on Filipino time. My scheduled pickup was to occur between 10am and 2pm. At 1:50pm, I called customer service since it hadn't been done and was told, "the driver is in the area." They'll coordinate with the driver. It didn't give me a good sense of security. The driver showed up closer to 4pm. He was quick, efficient. He's got the method locked down. Paperwork and labeling the boxes only took 10 minutes. He hauled out 1x extra large and 1x large box with ease. I'm really hoping that things are better. Thankfully, I was still able to make my appointment. Waiting for LBC to arrive really takes the entire day regardless if the appointment exists. What really needs work is their communication - i.e. reminder email day of or before pickup day, or text updates on the day of pick up, or updates that the driver is en route, or real information from customer service agents instead of canned messages. We're just very happy that this pickup is done and complete!

Long wait anytime of the day. But staff are efficient. Better services than any other remittance…read morenearby. They always have higher peso rates Thank you LBC.