1. Navis Pack & Ship

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San Diego, CA

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Navis Pack & Ship

3.2 (12 reviews)
Closed • 8:00 am - 4:30 pm
Updated over 3 months ago

Services - Navis Pack & Ship

Shipping centers

In-state moving

International moving

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1 year ago

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4 years ago

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7 years ago

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9 years ago

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11 years ago

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Handle W.

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9 years ago

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12 years ago

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LBC - San Diego

LBC - San Diego

(57 reviews)

Mira Mesa

It's a much better experience with a recent pickup. Boxes were picked up on the scheduled day…read morethough 2 hours after the pickup window. LBC is the definition of running on Filipino time. My scheduled pickup was to occur between 10am and 2pm. At 1:50pm, I called customer service since it hadn't been done and was told, "the driver is in the area." They'll coordinate with the driver. It didn't give me a good sense of security. The driver showed up closer to 4pm. He was quick, efficient. He's got the method locked down. Paperwork and labeling the boxes only took 10 minutes. He hauled out 1x extra large and 1x large box with ease. I'm really hoping that things are better. Thankfully, I was still able to make my appointment. Waiting for LBC to arrive really takes the entire day regardless if the appointment exists. What really needs work is their communication - i.e. reminder email day of or before pickup day, or text updates on the day of pick up, or updates that the driver is en route, or real information from customer service agents instead of canned messages. We're just very happy that this pickup is done and complete!

Sending a package should be a straightforward process, but unfortunately, my experience at this…read morelocation was disappointing. I arrived at 2:41 PM and waited approximately 45 minutes before being assisted. There was only one employee helping a long line of customers, and there did not appear to be a clear or efficient system in place to manage the volume. Packages were also piled throughout the lobby, making the area feel cluttered, disorganized, and poorly managed. While the employee appeared to be doing the best they could under the circumstances, the location clearly needs better staffing, stronger organization, and more attention from management. Given the long wait, the condition of the lobby, and the overall lack of organization, it was difficult to feel that customer experience was being treated as a priority.

The UPS Store

The UPS Store

(160 reviews)

Mira Mesa

I had to ship out 44 boxes today, each one to a different address and was fortunate enough to have…read moreKaela help me. She spent nearly 2 hours typing addresses and I couldn't have thanked her enough for being so incredibly sweet, efficient, and helpful. There was an issue with the Excel file I sent, so she had to painstakingly manually type all the entries. She even worked through her break to finish my packages, now that's dedication! I was extremely satisfied with my experience and will definitely make this my go-to UPS location for future delivery needs. This UPS store is nicer than some of the others I've been to. It's larger and has friendlier service, that's for sure!

Getting anything done in person at this UPS Store has been unnecessarily difficult…read more When I went to pick up the keys for my new mailbox, the mailbox wasn't even ready. The employee had to install the lock while I stood there waiting. I was then given only the mailbox keys and no key for the front door, which limited my ability to access a mailbox I was paying for. On several occasions, I've also gone in simply to pick up a package and somehow received pushback over something that should be completely routine. Every visit feels like walking into the Twilight Zone. I ask a basic question or need a basic service and am met with deer-in-the-headlights confusion. Getting anything accomplished in person at this location feels nearly impossible. Who owns or manages this location? There appears to be a serious lack of organization, training, and basic customer service. For a business people rely on to securely receive their mail and packages, this is not acceptable. For these reasons, I will not be renewing my mailbox at this location, and I will not be doing business here again. When customers are paying for a private mailbox and basic services, they should not have to repeatedly deal with disorganization, unnecessary pushback, and difficulty accessing services they've already paid for. This entire experience has been beyond frustrating. Please get it together.

FedEx Ship Center - Picking up my undelivered overnight package again.  FedEx drivers are to lazy to find my address again!

FedEx Ship Center

(57 reviews)

Sorrento Valley

This is the BEST hub for shipping and receiving live animals on either coast (and I've been to A…read moreLOT of FedEx Ship Centers). Every live animal shipment I have received over the past 7 years through the Heater Court location has been handed to me at room temperature, as opposed to too warm or cold, which is vital to maintain the health and safety of live animals during travel. Packages that I have shipped through this location are always handled with the utmost care and arrive safely at their destinations every time. I have NEVER received or sent out a DOA animal through this location. Furthermore, the women who work at this branch are so kind and caring, and always happy to share in my joy when I get a new family member in the mail, or when I send one of my precious babies off to their new family! A+++++

Just FedEx in general is so incompetent! They have changed the delivery address on two separate…read moreoccasions without consent from the receiver (me) or the shipper. I had to drive to a completely different location to pick up the package that we literally paid to be delivered to the correct location. Mind you they had the correct address to being with, so I've no idea why they took it upon themselves to change it. They also have the most incompetent automated system that will not let you speak with a representative. I tried giving it three different reasons as to why I need to speak with a human and it would just hang up on me. Honestly, I would go to any other company to ship anything. I would even consider a carrier pigeon before I ever think of using FedEx. If I could give them 0 stars I absolutely would.

Navis Pack & Ship - shipping_centers - Updated October 2026

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