A big shout for Jessica at Phoenix bulk mailing unit. She literally talk me off the ceiling and…read moremade my day so much better. Excellent customer service. She's a keeper.

In and out. Convenient location and it's huge. The staff were friendly. Took care of all of my…read moreneeds.

It's a post office--there's not too much to say. Despite the huge size of the building, there are…read morevery few counters, so I've had somewhat long waits on occasion. Service is friendly when I get to the counter, though. This also is a postal location that offers passport services. I haven't used them in quite a while, but it was simple and fast when I did. For some reason, Google indicates that this location is permanently closed. As of June 4, 2026, that is not accurate.

This management and postal carriers at this location are HORRIBLE!! There is always an excuse as to…read morewhy they cannot reach a carrier that has misdelivered your packages and mail to the wrong address, REPEATEDLY!! There is no accountability and it is ridiculous. Then they have the audacity to give you the run around when it comes to being reimbursed. Customers spend too much money on the inflated mailing rates, then have to deal with poor service. It is unacceptable and changes need to be put into effect.

staff couldn't care less about their customers and they want more money! Rude, condensending…read more mail carriers can't read. service is worse than anyplace I have lived in my 84 years.

Considering the number of items USPS delivers, I believe the system functions pretty well…read more However, a piece of registered mail i'd launched hadn't reached final destination and I was trying to find it. I was directed to contact Post Office at 6825 S. 7th Street Phoenix where it was believed...my missing mail had landed.. I called and spoke with a brilliant employee named Daniel and BAM... great communicator asking probing questions...he immediately understood my objective. He took my number for a call back and within 30 minutes....BOOM...he called me to report he had located the missing package....wrong zip code was the issue:-( Daniel made the correction and told me my package would be delivered within a couple of days and ......BINGO...just like that...! received the green card confirming delivery. This experience with Daniel was outstanding...WOW....what an efficient interaction. Daniel gets 50 starts from me and I hope USPS realizes what a gem Daniel is. If he ran for POTUS, I would vote for him. Thank you Daniel!!!!

i'm shocked that this post office has so many horrible reviews!! this is my favorite post office in…read morethe valley. the staff are so lovely and efficient. i come here at least once a week and have never had any problems

Its easy clean and sending out mail not a problem employees are nice…read more Good lightning Area clean parking spaces available

it's the closest post office to where I live unfortunately because it's part of ASU it's not open…read moreon Saturdays but it's fairly quiet the last few times that I've been there

I love this Post Office. Anytime I send anything out here, the line is short, the service is…read moreexcellent (shout out to Pat), and its in a beautiful historic building. Whats not to like. Currently, parking on Filmore has free street parking. Then, it's a straight walk to the Post Office.

I'm not sure how all of the negative reviews are pouring in…read more.. * the clerks are EXTREMELY helpful! If the shipping method I've selected is NOT the most cost effective they'll make suggestions * on several occasions I've been in line and a supervisor will peek from the back and notice the line getting a little long and will pitch in to help * my mail is delivered accurately I appreciate you South Mountain crew!

I've never been here to just mail something. It's always to fix one of their screwups.read more

While I have visited the historic US Post Office Downtown on many occasions, the building is unique…read moreas it is also home to Arizona State University's Downtown Campus at the same time. I will review both at the same time along with the surrounding area. First, U.S. Post Office itself also known as the "Federal Building-U.S. Post Office" was built in the 1930s and was intentionally designed in the Spanish Colonial Revival style. It was added to the National Register of Historic Places in 1983. I find all of the staff who have helped me at the post office portion of the building on the first floor have been very friendly and helpful though there is often a queue during the day. The line usually goes fast, and the post office area is kept rather clean. When Arizona State University opened the Downtown Phoenix Campus in 2006, ASU took over the upper floor, basement level, and part of the first floor. ASU has the Student Center @ the Post Office on the first floor and then additional offices and conference rooms on all three levels. I have spent a lot of time on the upper floor where the Dean of Students office is as well as offices for Counseling Services, Student Connection & Community, Student Accessibility & Inclusive Learning Services, TRIO programs, ASU Police, Human Resources, and Career Services. On the first floor is the Student Center @ the Post Office (including the Undergraduate Student Government offices for and Changemaker Central) along with Facilities Management. On the basement is a space for ASU clubs and organizations, the Program & Activities Board offices, classrooms, and additional ASU academic services and offices. While the building is open from 8 AM to 9 PM on weekdays when classes are in session and 8 AM to 5 PM during breaks including the Summer. ASU offices are closed during weekends and university holidays. The only negative to the U.S. Post Office building is the challenge with security as there seem to have been a number of situations nearby right outside the north side of the building or even in the Civic Space Park on the south side of the building. Otherwise, the safety within the building is just fine, and the students, faculty, and staff at ASU still frequent the building. With a long history already between the post office itself and now ASU being there, I look forward to seeing what comes up next in the historic building!

Super fast. I was in and out in no time. They are happy to help and help you with a smileread more

I go to this store all the time. The staff and manager are always very nice and helpful!read more

Granted, I arrived 10 minutes before closing on a Sunday. I only needed to print a certificate in…read morecolor. I was told it was a new month and they didn't have the Wi-Fi code for the month yet (it is Oct 4th already!). The two young people working there were dismissive and more focused on getting out of there.

This was a decent post office, but let's get real here, is any government entity gonna live up to…read moreall your expectations? I came here because I had to sign for a letter and also needed to mail another package. There was no line and the postal guy was nice and professional. What's interesting is that if you're only mailing a book, the charge is $4.35, but if you don't mention you are mailing a book, the cheapest rate is $15. Are you serious? Good thing I ask a lot of questions and paid only 1/3 to ship a present to a friend. What's cool is that when I asked for the Endangered Species stamps, both postal workers said yes! And one of them even said how cool they are! I agree! I went a bit on a rampage and bought a few others also, including Chief Standing Bear and Lunar New Year stamps! Overall, a good experience here. The only weird thing is how the parking lot is set up. No idea WTH is happening there. There are two entrances, however, both only go one way in opposite directions. This post office seems to have been in a bank before and where u would go thru for drive thru service now has a mailbox in its place. I left scratching my head...

The supervisor is extremely aggressive and rude. She is completely unqualified for her position…read more Every time I visit, there are customers with lost packages, and she completely ignores them. If I could give 0 stars, I would.

The seldom few times I go to the post office to mail some packages I go out of my way and come to…read morethis location because it is reliable. The lobby is open 24hrs and is fully stocked with priority mail and express mail envelopes and boxes, they have a kiosk that is never out of service so it's great for my after hours needs, and a clean lobby and po box area.

The bin at the Self Service Kiosk drop box is constantly filled to the top making it impossible to…read moredrop packages. Why doesn't the staff pay more attention to this? The counter employees can also be friendlier. The Tempe branch on Priest on the other hand is very efficient/customer oriented and puts Southern to shame.