the young lady that sits at Window 3 I think her name is B she was very helpful and helped me…read morethrough the whole process she even let me take my time with reading the questions she's a very lovely and polite employee "

Needed travel ID's and I tried to make an appointment online before my husband took half a day off…read moreof work. No bueno. After in putting all information I kept getting an error to add all required info even though I had. So, we just go down. Arrived about 1:30 on a Tuesday and was surprised there were only 6 people in line. Before entering the line you must scan your drivers license via a kiosk. We stood in line about 10 minutes and were called by Duane I believe, might have been Dwight. Since I had printed out paperwork and filled out at home and had all required documents this was a seamless process. I think it took me longer to track down my marriage license than it took Mr. Duane to process our new travel licenses. Ladies, if you've changed your name after marriage take your marriage license. Even though years ago I had updated my social and dl it was required because my name now does not match my birth certificate. Duane was wonderful. Personable, efficient, happy. By 2:00 o'clock we were on our way home. But when we left there were about 30-40 people in line and the parking lot was jammed. My experience within the mvd office was five star but the hassle of the website trying to make an appointment, as others have stated made me take a star away.

This MVD is surprisingly efficient and pleasant to work with. Almina provided me with excellent,…read moreprofessional, and friendly service and eliminated any apprehension I've had for MVDs. If you can make the inconvenient hours work, it is well worth saving some money by coming to this branch rather than a 3rd party business.

Don't bother making an appointment, you end up waiting in line anyway…read more It takes them half an hour just to take your picture and have you sign something because they had to reboot the machine five times. Then, the payment system is down, so you get to sit down and wait while getting zero updates or assistance. I am writing this as I sit here and wait to pay for something the government requires me to have. I've been here for an hour and a half, and I suspect I will be here for quite a while longer.

This was my first experience using a third-party MVD services company, and I was pleasantly…read moresurprised by how smooth and efficient the process was. The setup works similarly to the regular MVD -- you take a number, wait for your turn, and they have multiple service windows handling different transactions. I stopped in during my lunch break to transfer the title for my motorcycle and was expecting it to take much longer than it did. The woman who helped me was extremely friendly, professional, and walked me through the entire process step-by-step. Everything was handled quickly and efficiently, and she had me back out the door with enough time to actually enjoy lunch before heading back to work. Great customer service, organized process, and a much better experience than I expected. I'll definitely be coming back for future MVD needs.

Expensive! paid over 100$. The workers here are not friendly and they dress unprofessional. The…read morelocation is just ghetto and it seems like the employees dress like the part. Please watch ur surroundings and see prices before wasting ur time and money!

I came here in the early afternoon of a Tuesday to have my driver's license renewed. It was not…read morebusy at that time and the queue for regular services was short, and I was called to a staff member's desk reasonably fast. The service was fast and friendly, the only glitch being in the taking of my ID photo, and that was mainly because of the software. Other than that, everything went smoothly.

This morning I went to Arizona Auto License Services to turn in my old faded license plate to get a…read morereplacement. The facility is spacious, clean and cool. There are many chairs to sit in while waiting. The sign in process was easy to follow & it was only minutes until a kind professional was able to greet me & start the process. She checked the registration & my drivers license, printed up a temporary license & registration, charged me $27.30 and I was out the door. What a relief to get this done & with such great staff. Thank you, Arizona Auto License Service! I highly recommend this fine establishment to anyone needing help!

Excellent service from Zoila Les recomiendo…read more Persona muy amable habla español e ingles

Came in on a Thursday morning needing title and tags on two vehicles. No wait; we were invited…read moreright up to the counter. Adriana(?) took care of us in under 20 minutes, start to finish. Efficient, accurate, friendly service. Clean, quiet, professional office. Convenient location.

Excellent service and pricing. We needed to change over a trailer title from out of state and we…read morewere in and out in less than 20 minutes. Would definitely recommend.

I came to take my driver's test and I had a young kid for my instructor. He was very unprofessional…read moreand I don't even understand how we got this job. He had no idea what he was talking about and he kept asking me for an id card for my insurance when I showed him all of my insurance information. And they took the same paper I showed them last time but now they made it a problem. I keep asking him what he needed and he just said id card and kept laughing nervously and I asked him to get a manger and he just stood thier until my husband came and made it a problem. I will never be coming back here and I wouldnt recommend coming here for a driver's test the the instructors are unprofessional and need to find a nother profession.

I would just like to know why is it that if it closes at five and you get into the building 11…read moreminutes to close they just don't see you I get off at 4:30 and I ran to go get there my tax renewal and I been trying for a couple of days and every time I get in there they gonna tell me oh we just took the last customer at 4:45 But it says you are open until 5 o'clock

A-1 Service!! The clerks here are very kind, helped my friend and I out with our vehicle…read moreregistration and having our bill of sale notarized! I'd come here if you're in Northern Phoenix/Desert Ridge/North Scottsdale area! And they're bilingual!!

The customer service is good here. They are more than accommodating and the staff is so super…read moresweet. The only thing is that you definitely will pay triple the price for their services. If you don't mind that then no problem. The lines move pretty quickly as well, that alone tells you that they know what they are doing and how to get people moving along. You're basically paying for convenience. The question is, Is it worth it?

This place is all bad. They don't greet you and the two Mexican girls don't make eye contact and…read moreare rude and seem irritated. Ernesto and the older lady were extremely helpful but the other two stay away from those attitudes. Place is also dirty and run down. Not kept clean or welcoming at all. I just wouldn't go back, I dont like people talking Spanish in front of me either, this is a business have respect and speak English, especially when all your co workers don't speak Spanish too. Just I considerate.

I am currently sitting in the lobby, with 3 parties ahead of me. All I need is a replacement…read morelicense. So far, I've signed in, filled out the form, and watched the employees futz around and help no one. There is one employee at the counter, and at least 3 in the back. No one has been called up for at least 20 minutes, meanwhile none of us are even being acknowledged. I came here because it was more convenient than the mvd, and I was hoping to avoid crazy lines, but I'm beginning to think it's not worth it. Don't even bother. Next time I'll just go to the mvd.

Stopped here for some title work. Great not having to go to…read morethe MVD. Pay a service fee for things but totally worth it. Fast service and friendly staff. In and out in 15 minutes. MVD can't beat that.

Fast painless experience, got my car registration renewed here and it was easy, the staff was…read morehelpful, I will Return