Liana provided excellent customer service for my complicated situation with obtaining an Arizona Driver License from Nevada. Due to several name changes over the course of 60 years, etc. I provided the required documentation and it went smoothly after everything was verified. I appreciate her and the staff at the Cactus location in Glendale. I recommend coming here for your licensing or registration needs. It is a time saver without going to the MVD. read more

1 Stop Motor Vehicle Services - Name plate of the young lady who helped me - Registration Services Near Me - Glendale, Arizona

Fast painless experience, got my car registration renewed here and it was easy, the staff was helpful, I will Return read more

Called in-Fri 5/5/23: I called at 4:45p to get clarification about the abandoned vehicle process. I was first given another number within their company to call (versus also being warm transferred). Office hours say they're opened till 7p-Mon-Fri however, after 20min on hold on Fri-5/5/23 & no one coming back to tell me to keep holding, or ask for my number to call me back. I assume, they're just busy prepping for the weekend & don't want to be bothered with customers. I do not recommend, the DMV provided me w/ an extensive list of inspecting agencies, I'll be taking my business elsewhere, you should too. read more

Stopped here for some title work. Great not having to go to the MVD. Pay a service fee for things but totally worth it. Fast service and friendly staff. In and out in 15 minutes. MVD can't beat that. read more

1 Stop Motor Vehicle Services - Registration Services Near Me - Glendale, Arizona

Martha, Jorge and Diana were an absolute DREAM to work with! if you have ANY type of motor vehicle/title/real ID/notary needs, hittt themmm uppp. youll regret going anywhere but here. not only did they know exactly what they were doing, but they did it with such warmth and so much care and joy, effortlessly! amazing people. extra shoutout to Martha!! :) i appreciate you guys so much! thank you for making that entire experience not only smooth, but so enjoyable! :) employees like you three are rare these days, so BIG thank you to you! :) read more

I've been coming to 1 Stop Motor Vehicle Services for years, they offer many services I need. They consistently provide excellent service. Whether it's renewing licenses, helping my children get permits, or addressing any other DMV-related needs, they always make the process incredibly convenient. The price isn't overly expensive and they always help with any service I have needed. The staff is friendly, and the wait times are consistently short. Even though I don't live nearby, I choose to drive here because of the consistently positive experiences and the exceptional value they provide. Their efficient and reliable service is worth every mile. read more

I have been coming to this place for years and it truly is so much better than going into any DMV! The service is always very quick. I never spend too long waiting, even on the busiest of days. Today Bryanna helped my husband and I in getting his fathers classic 1996 chevy silverado registered. She was very attentive and answered all of our questions without hesitation. There are many reasons that I come here and will continue to come here. Ask for Bryanna if you come here! She's very patient and will absolutely help you with whatever you need. read more

If I could give zero stars for this place I would. My parents and I needed to come here to switch a title. Never ever will I EVER refer anyone here. Rude rude employees with absolutely no customer service skills whatsoever. The wait was long but that wasn't the issue, the issue I had was with customer service. I wish I would've gotten her name. She gave my mom an attitude when she was just asking questions then proceeded to give me an attitude as well. Please save yourself the headache and just make an appointment at the MVD. read more

RUDE! RUDE! RUDE! Unprofessional, dirty, nasty woman barking orders. Zero explanation and zero helpfulness. This place delivers poor customer service because of the bad and disorganized employees with no soft skills. Yes - everything you would expect if the MVD and Title Loan had an ugly baby read more

Why is the line so insanely long in this place?? I'm pretty frustrated with my experience here. The first time I came here, I could not get my license issued because of a camera issue. The second time, they told me that license won't be issued until 10 am on Saturday. This is the 5036 W Cactus Road. The website states that drivers license is issued from 8:30 am on Sat. What's with the discrepancy? Update the website if the hours changed. Now when I came back the third time, the line was so damn long that I left. Isn't the point of third party ADOT for quicker process and convenience? Don't we pay extra for that here? Why is the staff operating so slow and seems like there's lack of staffing? What do I need to do ever get my license issued here? Very disappointing. Update: went to a different location and were issued my drivers license without any wait or issues at all. Talk about efficiency difference. read more

Excellent customer service. Edwin was very helpful, patience and nice. We appreciate it your help. Highly recommend this location.. read more

Got my vehicle registration renewed here and all the employees were incredibly helpful and professional. The manager Glenda actually went out of her way and saved me over $60 on my registration by changing something on the form I was not aware of, she did not have to go out of her way to do that. I will definitely be back anytime I need some thing vehicle related. read more

Don't take your teenager to do their road test here. The females that work here, especially Clarissa have an attitude and expect a teenager to understand what is expected from them without any explanation. I took my kid here and was failed for minor things. I took her to the location on 43rd and Bell and she passed. At the end of her test the guy that did her test explained to her what she did correctly and what she needed to work on and why. Save your time and go elsewhere. read more

This place seriously hires anybody. Be hopeful you interact with anybody other than "Glenda." Disgustingly rude woman will make you regret coming in even for the simplest of tasks. Never met a more negative and argumentative person, YUCK. read more

This place is awesome!!! My go to place for my MVD needs , always friendly , fast and they open up on time !!! No waiting outside till 5 mins after posted open time , they even open early !!! Pay a little more but the service makes it worth it !!! read more

In and out in 10 minutes on a Monday morning! ...and service with a smile. I'll definitely be coming back for all my ADOT needs! read more

Great place to get tags, plates and even a loan!! The nice part is there hours opens at 8am and closes at 7pm

I will always choose this place instead of a visit to the dmv. Quick, reliable, and great communication. Enrique is very helpful. Thanks!

Is was very clean, fast and efficient. Rep was very helpful and provided great customer service.

In the past, my MVD experiences have been terrible, as I am sure many of you have also. Today was the quickest, easiest, most-stress free trip to update my Driver's License that I've ever had. The prices are a bit higher, but are absolutely worth the painlessness typically uncharacteristic of MVDs. Would absolute choose this over the hassle of the 59th & Bell location! read more

Came early, was second to get helped. The young lady behind the counter was friendly and answered all my questions. Nice and clean too. Will definitely come here again. read more

The staff was all scrolling on the Cane's menu which made the wait long & there wasn't even many people there, they just did not move through it quickly and extremely rude to the customers. Showed no empathy or customer service. Not professional read more

Go ANYWHERE else! My son went here to do his road test. They give the parking test first without ANY instruction (they have tall cones set up but no arrows showing where to enter). They were rude when he tried to enter from the wrong opening (again there are NO signs or Arrows indicating the set up and they gave NO instructions!) and when he tried to adjust his position because of the lack of initial instruction they failed him. A fast $35 bucks for them if they can fail you before they give the driving test and help you fail by failing to give instructions and then rattling you by being rude. read more

I've never had such a quick and smooth experience at an MVD. Line moved quickly and I was treated with respect and kindness. No issues

Should have listened to the reviews below. Yes this place is horrible!! Waited for an hour and they helped 3 people, then disappeared from the windows? Waiting room full of customers, guess they went on break. read more

Chaotic and disorganized. It took me over an hour to get drivers license renewed! I went here instead of MVD thinking there would be decent social distancing and quick processing. While chairs were distanced 6' apart, most of the people in the building were not wearing masks. Workers were not wearing masks either. I felt very unsafe and felt staff was not adequately trained to do their job. read more

All I can say is wow, 1st off. The wait time was over an hour. Then our number was called by a woman named Teresita. She was very rude and condescending. She tossed my DL thru the glass. I did file a complaibt with the manager who stood there the whole time. Save time and go to a real MVD and save money. read more

Went here on Friday to utilize their 3rd party DMV services. Paid with my bank card, which I vary rarely use. Saturday I receive a call from my bank letting me know about fraudulent charges on my account using the same card I had just used the day before. Called and tried to speak with the manager and he didn't seem too concerned, he either put the phone down and walked away or hung up on me. If you go here pay cash, because the employees clearly can't be trusted and their manager obviously doesn't care. read more

Long....long wait times ...pick another place to do your title registration...or driver's license.

Pleasantly surprised with this place! Never did I think renewing my car registration would be this easy. Arrived on a Friday morning and I was the only customer there. In and out within 10 minutes. Would definitely recommend! read more

I took a morning off of work to according to a letter I received from MVD pay a 20.00 app fee and take a new dr lic photo. This place told me that there was a block on my licence and that I needed to take a class to get my licence. I called my boss took the day off meaning I now had to work Saturday. I went home and tried to do the class online only to be told that I was not eligible. I was so frustrated. I called MVD, sat on hold for 35 mins only to be told "they were wrong" come to a MVD office and we will take care of it. Now I dont know what to think. This place said take the class or your licence will be suspended till u do. once again MVD said wrong. Now I'm just worried. I have to work. cant get to MVD for weeks. Should I avoid cops? will I get pulled over? Arrested? Never being in any trouble before I was scared. Finally, I went to MVD expecting to be there for hours. Nope. I walked in, waited 10 mins and i was next. i got to the window handed him my licence. he looked in the computer, charged me my 20.00, I took a new photo and I was done. I have my new temp licence and my permanent one will be mailed in the next 10 days. I learned my lesson. Only the real MVD me from now on. read more

Fast service! Rather come here over DMV any day :) Clarissa was very friendly and helpful

Absolutely horrible customer service. Rude horrible people who do not want to do their jobs. Three people processed in an hour. Find ANYPLACE else to go. read more

Great service! Fast and easy! Stop by the Chandler location in alma school rd and you'll be surprised at how convenient and efficiently they run their business. read more

Andrina was excellent and pleasant! I needed a new registration and a license renewal great service

Fast and great service. Workers knowledgeable and friendly. They provide all services needed instead of going to DMV

I go here to get a new license plate and they told me they don't issue ones for people that got their car from a dealership. Well, I went to the dealership today and they told me they don't issue license plates. So this place lied to me and was lazy about it. I'm not coming here again and I'll make sure to let my friends know. read more

Went to Chandler location for driver's license. They are fantastic! Great service! Was in and out in 15 minutes. This was the most pleasant MVD experience in my life! Totally stress free! FAST, friendly service!!! read more

Super fast service. Very friendly staff. Stop in for fast and convenient services today. Great location

Fast and easy at chandler location on Ray and Alma School. Beats the lines at regular DMV offices