The service was fast and the associate was super friendly. She was very... conversant--with every…read moresingle person she serviced. Whether or not that extended your wait time depends on your level of patience...

It is a great little small town Field post office with Friendly, staff, ample parking and all DIY…read moreconveniences you could need in a a post office. Plus the bagel shop is nearby as is crumble cookie, but I would suggest the 401. It is a great local spot.

All things considered. This Postal Office is the cleanest one around. I was here on a Saturday…read moreafternoon and there was ... umm just me here. Hahaha I didn't know it's closed on weekends. That shows how long it has been since I visited a post office. I was directed by a sign at another post office at Gessner and Westpark. Because that office doesn't have a Saturday pickup. I didn't want to let the mail sits in the collection box over the weekend. That's why I'm here. Inside looks good but outside needs some TLC. The GPS took me all the way around the block. I could have turned at Crossview Drive and Beverly Hill Street.

If you are genuinely unsatisfied with the customer service you receive at a USPS location, don't…read morejust leave a bad review , report it directly to USPS! Too many local folks are unhappy with this location and we must put more action. I myself never have a good experience after dealing with this location many times. Customers should not feel like they have to tolerate unprofessional behavior simply because they are dealing with a government office. If enough customers properly report these experiences through the official USPS channels, there is a much better opportunity for the issue to actually reach management and be addressed. EVERYONE at this location must be Reevaluated and Most fired ! A CHANGE HAS TO BE MADE.

I wanted to take a moment to recognize Riley at the post office off Rogerdale in Houston, Texas…read more Her professionalism was completely above and beyond, and her customer service was truly exceptional. Riley was incredibly courteous and went out of her way to make me feel like a member of her family rather than just another customer in line. She is a massive asset to this location and deserves a promotion to Postmaster or another high-level leadership position immediately. If you need assistance at this location, look for Riley! Respectfully, J. Kmiec

I wanted to take a moment to recognize Riley at the post office off Rogerdale in Houston, Texas…read more Her professionalism was completely above and beyond, and her customer service was truly exceptional. Riley was incredibly courteous and went out of her way to make me feel like a member of her family rather than just another customer in line. She is a massive asset to this location and deserves a promotion to Postmaster or another high-level leadership position immediately. If you need assistance at this location, look for Riley! Respectfully, J.Kmiec

Dont deliver mail home addresses 1star everyday I am very mad 3 days no mail…read more Dont deliver mail home addresses 1star everyday I am very mad 3 days no mail Dont deliver mail home addresses 1star everyday I am very mad 3 days no mail

It's frustrating when the people who work at a facility want to argue with you about how a service…read moreworks when their answer does not match what is posted on the website. I put a hold on my mail and selected the option to pickup my mail that was held. I would rather pick it up because the mailbox is small. I actually resumed the regular delivery for before I returned home. The worker I spoke to told me the day the hold ends is the same day it starts delivery... which I agree. But my request said "Customer will pick up accumulated mail at Post Office". On the FAQ is says, "Note: There is a 10 day period in which to pick up mail at the end of a USPS Hold Mail® service request. If not picked up by this deadline, it will be returned to sender. If your delivery does not resume as requested please Contact Us." I went to pickup my mail before returning home today and the mail was already delivered to the house.

HELL NO. always closed always an attitude worst customer service ever. Went to times the same week…read moreand the lady said the system is down and I said I can wait she said it's down until tomorrow. Came back the next day at 2PM and the shutter was down.

Closed for no reason again today and no sign explaining any situation. It's often closed during the…read moreday and with a sign explaining something stupid, at least give me that ! How can this be legal?

Postal Zone on Fountain View Drive is perhaps the best private mail service I have ever had the…read morepleasure of using in my life - and I have used a handful in my time. I am obviously a fan of these services, they aid in ensuring that packages don't walk off your porch and the shipping options available are marvelous. More so with Postal Zone, as they have every carrier option - you can ship globally and with ease. Likewise, the staff is fun, friendly, and expert at what they do. I have had my private box there for a few years, and I can tell you with confidence they know their customers well, they know you by your name and they care. Add to that the little things - fax service, printing, etc. - and you have a winner in Postal Zone on Fountain View. The other convenient thing is they are located right next to Barnaby's Cafe, which is a nice thing after you get done shipping a gagillion things and picking up an array of Amazon Packages. The owner is also a marvelous treasure trove of information on shipping regulations - and alongside his seasoned staff members, they can assist you with pretty much anything you need. If you never have rented a private mail box before, give it a try with Postal Zone on Fountain View. You won't be disappointed.

CONSUMER BEWARE I…read moreused Postal Zone to occasionally forward packages to an out of state address. I signed up for Postal Zone's mail forwarding services via AnytimeMailbox.com. Apparently certain employees at the Postal Zone do not know how to use the mail forwarding software because they make mistakes and they put a CRAZY profit markup on simple mail forwarding services. On my end, I am asked if there are any special directions that I want Postal Zone to take note of. I notated my account to reflect that ALL packages are to be mailed via USPS Priority Mail. They did this correctly the first time, but then it was downhill from there. My most recent package was forwarded via USPS Ground...which takes a very long time for me to receive. I tried calling Postal Zone, after my 3rd call...someone finally answered. I pointed out their error, but they would not admit mistake and claimed that their software doesn't have my Priority Mail notes on they end. I pointed out that they had been following my notes and forwarding packages via Priority Mail, but the guy I spoke to would not even acknowledge this statement (despited there is a digital log on my previous shipment from them). Even the mail forwarding software company, AnytimeMailbox.com, got involved and called them to show them how to view my notes (they could see them too), but the Postal Zone employee told the software people that they were wrong and there are no notes. And.. Businesses like Postal Zone get discounted shipping rates, they don't pay retail. However, the Postal Zone more than doubles the retail cost of shipping for USPS Priority Mail (keep in mind that the USPS provides the envelopes for free). The literally put my package into a USPS flat rate envelope (less than 2 minutes to do). In summary, they may have good in-person customer service, but I would not use them for mail forwarding.

I couldn't believe there's a full-service Post Office in my neighborhood. This one is on South…read moreGessner Road and Westpark Drive. The strip mall has a mixed shop. Next door is a laundromat. Customers were using the post office entrance to load and unload. Today, there was a man sleeping at the entrance. Not sure if he was waiting for his mail or he was just a transient. I only came here to drop off a piece of mail that was normally taken care via online payment system. So, nothing to brag about me coming here today. Just like a typical post office.

Most post office stations have a bad rep for attitudes. But the nice lady at the counter name…read moreMs.Burley was kind and patient with everyone. I can understand why someone people have a whole attitude. And that's because it was hot!!!! It felt better outside. But that was my only issue

The owner and the entire staff are awesome…read more These people appreciate your business. The location is very convenient and the prices are fair. If you are desperately trying to avoid the long lines at the post office and that lack of customer service, come here to Postal Plus.. They treat you like family and their service is second to none.. I cannot believe that I have been doing business with these guy's for over ten years and to date have never said thank you great job! The entire staff at Plus Publishing thanks you for your service!

Great staff. Good location, always has inventory .Parking is always available, open everytime I…read morehave needed to go inside.

Given how often I'm in this area, the Wesleyan Station has become a convenient USPS to frequent…read more The service can be slow, the lines can be long, but for the most part I am about to send what I need with little to no fuss. It's not perfect, but I can't think of too many post offices that are. The best things? Parking is abundant, the crowds aren't really here in full force (even during closing time), and it seems low-key most of the time. I am able to send most packages without much stress and the self service machine is usually working quite well. I haven't owned a PO Box here, but I don't intend to either. The not-so-fun things? The staff is painfully slow sometimes. Even though there's no line, the wait can be a little bit of a deterrent when the counter ladies are taking their time with each customer. It's likely the customers, but they always seem to run out of pens for filling out forms, so bring your own. The place also smells a bit like mildew, but I've noticed this is common with most post offices throughout the city. If I can get here, send a package / certified letter, and leave in 5 minutes or less, I consider that a thumbs up. It hasn't always been the case, but for the most part, this is a likely scenario for most of my visits.

Person at the counter would not put a postmark on the 3 postcards I am sending with the date and…read moreplace. She said there is a machine that would do this. I told her I have sent postcards from this office and recipients tell me there is no postmark. She said that those postal workers were not doing their job. I showed her the usps website through my phone that a hand-stamped postmark can be requested at the post office. She told me that this is only at the discretion of the postal worker. It was not even a busy time as there was no one waiting behind me.