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    Reviews With Photos

    Nikki P.

    This location is terrible. They close for 2-3 hours at a time sometimes for no reason. Lunch is no longer than 1 hour. They refuse give you priority tape for the priority boxes when it's supposed to be FREE when mailing priority postage. They claim "they no longer do that" which is a lie. Unreal poor attitudes except the woman in her 40s who is a regular, she is wonderful.

    HERE IS THE RULE SO "BRIE "YOU LIED AND NEGATED  OUT OF SPITE. UNPROFESSIONAL &IGNORANT.
    Shree S.

    worker Brie on 9/12/2023 REFUSED service when I had 5 packages to scan she first said she would then negated after telling me about a form that I was told about before but does NOT apply as labels are from a non usps website . She gave no additional information then accused me of an attitude. I do not trust her with packages. She was sitting in an air conditioned facility with no other customerscwhen I came in. so what is she getting paid for? i was told that it was 10 packages for a slip so there is NO uniformity in their " policy." Other locations scan in with NO problem. when a government facility says go f&ck yourself as they put on window...you know it's not professional. I am speaking with manager tomorrow as well as post master general. This is a low class facility now with the dregs "working" there. Disgusting. Everyone is scared of them . Don't be .

    They out for lunch during operating hours!
    Martin C.

    They closed up shop for LUNCH BREAK?! Is that even legal but after a Quora search it seems so. Still why not hire more employees and then we can mail our packages since at this location they don't have large parcel drop offs when location is closed

    Brent L.

    DeShaundra was top tier!!! Sweet, thorough and rather personable. Every time i visit LA, this is my go-to post office to mail my packages. FYI, they take lunch between 12pm-1:30pm, so this location is closed during those times. Call ahead to be on the safe side. See you soon Hermosa!!!

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    5 years ago

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    14 years ago

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    5 years ago

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    10 years ago

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    13 years ago

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    17 years ago

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    7 years ago

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    12 years ago

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    12 years ago

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    10 years ago

    Unfortunately the customer service isn't usually good here. I've used it for almost 3 years and there are numerous rude employees.

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    13 years ago

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    11 years ago

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    13 years ago

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    13 years ago

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    14 years ago

    Its my local post office and the staff is super freindly

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    9 years ago

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    11 years ago

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    16 years ago

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    13 years ago

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    11 years ago

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    Page 2 of 2

    USPS Reviews in Other Languages

    Ask the Community - USPS

    Review Highlights - USPS

    Those who complain about HB PO - or any other office of the USPS - should understand that the level of service has been greatly impacted by congress.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Mail Boxes & More - Mail Boxes & More - Mailbox Rental for Businesses and Mailboxes for Personal Use. 1525 Aviation Blvd, Redondo Beach CA 90278

    Mail Boxes & More

    (10 reviews)

    This is the ABSOLUTE WORST BUSINESS I have come across in my life. I am a Customer Service…read moreCorporate Trainer and I'm actually using this experience for future training of what NOT to do. I called on 9/11 and spoke to the owner, who answered the phone, and was EXTREMELY RUDE. When he answered the phone he said, "Hello?" No name, nothing. I wanted to make sure I had the correct company, so I said, "Who do I have the pleasure of speaking with?" He replied, "NO ONE." and HUNG UP! I was in SHOCK. I called back twice, when he answered the phone and I told him what I was looking to do and I didn't appreciate him hanging up on me, when all I wanted to do was pay him for an entire year of service for my sister. He replied, "I am extremely busy and I don't care." and HUNG UP AGAIN. What? Stay away from this business, If this is how he treats prospective customers, can you imagine the lack of customer service existing ones receive. HORRIBLE BUSINESS!

    I've had a box here for 4 years. Never a problem. The owner is a great guy. Funny reading some bad…read morereviews here considering I've never had a problem and always received great customer service. Sometimes customers are stupid and I don't blame the owner for not caring about them. If you look at the bad reviewers you can often see they give bad reviews to everybody. For some reason they like causing pain onto others. Should see a psychologist for help instead of lashing out at people just making a living. Life is short. Get a life disgruntled customers.

    USPS - postoffices - Updated May 2026

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