I bought a 2006 f-150 from these guys and not even an hour after driving off the lot I let them know that the truck was unsafe to drive (mind you the they would not let me drive it on the freeway past 60mp) and I reiterated that to them. They didn't care even tho the check engine light was on as well! Even after bringing the truck back to them expressing these issues Zach told me to my face with witnesses that it's my fault I test drove it signed papers sorry about my luck it's an as is! He spoke to me as if I was stupid and incompetent! Then I get The truck to a mechanic ASAP within the first two hours of receiving the truck, it was sold with no Cadillac converter, Altinator going out, whole front end had to be replaced, the windshield wasn't even put in properly when we replaced , transmission shot and more! So truck has not been drivable. Haven't even had it two weeks by this point! So then it comes to the financing portion of it. Agreement was 2500 down and they were going to call me and let me know what's going on with the financing portion of it. I got a message from Alliance finance to give them a call so I did, then he asked where the truck was and I told them in the shop, and he asked "how long you had it" I told him this is third day and technically 2.5 days. And he asked y the dealership wasn't doing anything about it and I told him exactly what zack told me the same day I bought it! So then alliance, said they call me back. With in 5 mins I get a text from used LLC . I get a message right after speaking to alliance, from Used Llc (copied and pasted for you to see) "Thank you for your recent purchase of your 2006 Ford F150 SuperCrew Cab. We are pleased to confirm for you that Used LLC has satisfied or waived the condition of financing for your vehicle and is able to unconditionally accept your vehicle purchase order. Congratulations. As always, please call us if you have any questions regarding your new vehicle." So I called both many times and they kept telling me they were working on it and they get back to me! Still calling them trying to figure things out! I didn't hear anything from Alliance finance nor did I hear anything from used car LLC/ imported motors.(all with in a two and half week time frame) So then 3 1/2 weeks goes by and I get a phone call from Zack and he was so rude within the first sentence of me saying hello, zacks words to me " what's what's going on this is Zach why haven't you made your down payment?" " we are trying to figure out what's going on and why you haven't made that yet it's been almost a month" I expressed to him that I have been trying to work get a hold of them figure out who's even financing my loan and then trying to even get a hold of Alliance finance. And I told him about the text message that I had received, and I was trying to figure out what I ment, and then since I hadn't heard from them I thought they were letting me take the down payment to fix the truck because they knew what they did and how bad of a condition it was/is. Exact words to me from zack " I have no idea what you're talking about it doesn't work that way and we need the down payment today"! And immediately transferred me over to Leah in the finance department. As soon as she got on the phone as well she had a horrible attitude to me there was no respect right out the gate she was talking to me as if I was trying not to work with them, and not only that I expressed to her the situation and she didn't even care there was nothing she said that made me feel that they were in it for the customer service every single thing that came out of Dan, Zack and Leah's mouth during this month has all expressed THEY ARE ALL about the MONEY THEY DO NOT CARE about peoples SAFETY they DO NOT care about their WELL-BEING nor the QUALITY OF THEIR VEHICLES ! So now what was supposed to be a $375 truck payment a month they have now put me at a $807 a month! That was not my agreement for 5 months I had no choice! I told Leah this month I could pay a bit extra so she took it upon her self to make her own agreement for me that I did not sign papers for! I'm a single mom not rich! read more

This was our second time dealing with them. The first time, we were hesitant about the car, but it turned out to be a great runner. This time though, everything seemed to be good until we were on the way home and the check engine light came on. Did some checking, and took it through DEQ to see exactly what was going on. No surprise, the car failed. The codes had been cleared so the light was off for a while. Called the dealership, and their statement was "you signed the paperwork". I will be talking with attorneys in Washington and Oregon about this. I shouldn't have to pay to repair a problem that they tried to hide. read more

I was trying to buy a care from used llc .. was texting this guy James through Facebook messenger about coming from about 1 1/2 hours away to buy this car and he seemed to be ok with that and wanting to help ... so I put in my finance application to get it ..then continued on to ask if they could hold the car for me to get there and sign the paperwork and test drive it to buy it ... and things went bad ... though I had filled out their application to get that one car .. and was going right then to drive and get it .. he said no i wont hold the car ... that he was the manager ... and that i either "come buy it or dont buy it " ... basically telling me to piss off and that "I'm done with this" .. I was nothing but nice to this guy until he treated me like utter crap !!! This was not ok I was trying to give them my business and they went off and treated me like crap ... im not happy ..I was doing everything I could to get them to work with me and nope rude sleazy and just not ok !!!! ( oh and first James tells me that there was nobody there interested in the car .. then turns around later and says there was 20 people trying to buy the car ) sleazy !!! read more

Terrible. I bought a car from these self aware sleazy salesman and they refused to negotiate. They would just talk over me, fine, I could afford the car and it wasn't worth the trouble. They did not answer my questions when it came to how the insurance might work, I called 6+ times after the purchase of my car with the constant promise of a call back but never ever received one. Not only is this a bad car dealership, but it's ran by bad people. read more

I did end up purchasing a car here. It seemed nice, but it has cost me a LOT of money in just a few months for issues that this dealership definitely had to have known about. Absolute frauds. Our salesman, Zach, was friendly and engaging. Of course he participated in the theatrics of it all to sell the car. I expected that. They do this whole number that seems genuine, but is just theater. I've seen it before. It can be frustrating, because even with a down payment of $3000, they came back and required $500 more down to get the car. Complete BS. As they built up to asking me for more money, they were off in the corner pretending to have a conversation about my situation. Of course they know you can see and hear them, it's all just for show. But they wanted more money - not for security's sake, like they told me, but just because they wanted more money - so they tried to make a show of "why" they needed more. I hate all these theatrics. The shocking part was how the owner spoke to his salesmen about me, loudly, explicitly for me to hear and get me to put more money down. He was so incredibly disrespectful, rude, and just really demeaning and degrading. I was torn between my love for the car and my disgust at his behavior. He could have gotten the same result, with some goodwill, by being respectful instead of nasty. I'll never do business here again, and no one else should, either. They will lie and cheat just to sell you a lemon. Period. read more

I paid double what the car is worth at 29% interest because of a foreclosure on a rental house I needed a loan so I could start rebuilding my credit. I wanted a mini van or small suv. They promised to trade it in after a few months but refused to when I went back. its been 9 months the cars been broken for 3 and neither they nor their lender will refinance it or help me fix this problem they sold me. Now I'm on the verge of losing my job because I don't have reliable transportation which they claimed they were selling me with a 3 year loan. read more

I wish I could leave zero stars. Texted dealership for past week on a 2011 Ford Escape and had appointment at 3:45 on 8/6/2021. The Dealership contacted me at 2:30 p.m. to confirm I would be there. I arrived at 3:45 and was told the vehicle sold the day before. $35 Uber trip for no reason. Typical attempt switch and bait me into something else. Totally unprofessional, liars, and a waste of my time. read more

My wife and I went to look at this truck, it had its check engine light on with some of the door panel missing and bald tires. I talked to the guy about discounting it because of the money I would have to put into it. He said absolutely not. Their customer service was very poor. When I asked about a scanner he said, "oh we should have one some where around here." Why would I buy a truck with a check engine light on, and not know the cause? I'm glad I looked at the yelp reviews before moving forward. At least I knew what I was getting into. read more

So, like so many of use looking for a new Vehicle we start the dreaded hunt through hundreds of used car sales. USED LLC, car sales in Vancouver came across my internet search in CL. Seeing they had a very large Inventory, and a few positive reviews, and a few cars and trucks that I liked, they might be able to help. I met up with my sales rep (UK), super nice guy, really enjoy his help, Honest, and Professional. After we test drove 3 cars, I found the car I wanted, a very nice Subaru. Price was negotiated, and they even offered me a lower price then we agreed on, It was also a very pleasant negotiation with the Mgr that day. I had a preapproval letter upto $14,000 from my bank, and this car was well below 10K. That was the good part. I received a Offer agreement form from the Mgr, that had all the correct numbers, but one number stood out, it was $500.00. It was listed as MIsc, and when I asked about it, Mgr said he was not going to let me leave the Lot with a car without paying a $500 Deposit. It wasn't a down payment, it was Collateral. Two things here, I had a Blank Bank Check (Electronic) ready to go, and Now he wanted a $500 security deposit on a 9k car. The true colors now come out. Typical used car sales Mgr. Of course i didn't agree and left the lot. Viewing 4 other lots over the next few days, not 1 said they did that or even heard of that. I got my New (Used) car at a major dealer in PDX. while Used LLC car sales in Vancouver has good sales folks, I think leadership needs to be addressed. read more

Less then 50 miles and check engine and three other lights came on. Ran well enough for them to make the sell should have read up on them before purchase Selling Lemons read more

DO NOT BUY A CAR FROM THIS JOKE OF A DEALERSHIP. Not even 72 hours ago and within the first day I started hearing a knocking sound, so I took it to jiffy lube for an oil change to which they told me that the oil was extremely dirty and the car had not been kept up on like the dealership had told me before I bought the car. After the oil change the noise progressively got worse so I then took it to a trusted mechanic and he inspected the car and told me that it sounded like it was a rod bearing, piston and or a lifter and informed me that there is absolutely no way that the dealership didn't know about this before selling the car and they had done something to fix the sound long enough for me to test drive the car and sign the papers and no possible way that it happened within the time I had the car. I called the dealership and the receptionist told me that Richard was the only one that was able to help me with the problem and he wasn't in and she would have him call me back. I showed up and Richard was sitting at his desk. I asked him if there was anyone that could at the very least look at the car and tell me what was wrong with it (even though they already knew) he then told me that he wasn't "authorized" for that lied and said that Dan was the only one that was able to do that but he conveniently "wasn't in the office" he was extremely unprofessional and was trying to brush me off and didn't even have the decency to look at me while he was speaking. I am a young single mother of 2 that needed a good reliable car and they all knew that and took advantage of the fact I didn't have anyone with me to inspect the car and help me with my purchase. Please do your research and read the reviews before ever stepping foot in this so called car dealership! This place is a JOKE and you would be better off taking 12,000 and throwing it in the garbage. I will be getting a lawyer and returning the car the legal way since they didn't want to offer any kind of solution for their scandalous acts. I understand that I signed a "as is" contract but as a MAN and owner of a business you should have better morals and resolutions to issues such as this. I have seen a lot of other reviews after the fact basically saying the same thing happened to them. This place WILL be getting shut down AS IT SHOULD. I was prepared to write a good review until I received the treatment I did when confronting them with the situation. They are lowlife scammers that will get their karma some day. For me it's not even about the money it's about being a DECENT PERSON and them selling me a car they KNEW had thousands of dollars in repairs needed. Dan, Richard, Wayne, Zach, and Jason need their sales licenses taken away and whoever the owner is needs the whole business to be taken away. If anyone has the same issues please reach out as I am building a case file to bring to the better business bureau & will be using it in courts. Washington State which is where the dealership is located has a "buyers remorse law" so don't let these lowlife clowns scare you into thinking you're stuck read more

At first this car lot seemed like they go to work for you and work hard at finding a bank to get you approved. It started with a phone call from the sales guy Wayne, he asked me what things I wanted in a car, and he only came up with two options a 20,000$ Nissan or a 200 Crysler. I wasn't interested in them even knowing that he chose to run my credit thru over 7 different banks just to approved me for something I didn't want. When I got up to the dealer ship, he would not let me look at any cars he told me the 200 was my option for 13,000$ The pushed me into getting the car as I filled out the paperwork the people working there were all laughing and texting each other. Dan the loan guy and jeff were the only people in that whole place that actually were nice and not pushy. When I was driving home the check engine light came on and the tranny was slipping. The dashboard cluster wasn't even correct the tire pressure was off and kept going up and down. I brought the car back and told them I'm not taking the car. Dan took it back but gave me the only option to buy the same car with more miles! No thanks wayne is a pushy a$$ and makes you feel like a dumb worthless human. he brags about having dui's and no DL , all he cares about is making commission off you! read more

If I could rate 0 stars I would. Don't waste money here. Took daughter here and test drive a car. Ran well, all appeared good. Purchased the car and daughter drove it home. Later the same night the check engine light came on. We took the car in to be looked at and found out the spark plug had been forced into the head causing it to be cross threaded. This obviously didn't just happen, which meant someone cleared the check engine light. Long story short is it was replace the head or engine in a car we just purchased. Only a few hundred difference purchasing through family we put a new engine in the car. Dealership refused to negotiate on new engine. Someone at dealer cleared the light and did not disclose this in the sale which is dealer fraud. Complaints filed with Attorney Generals office, Federal Trade Commission and BBB. BEWARE of this dishonest fraudulent dealership. read more

they were very nice to me. They treated me fine even paid 7+ dollers for me. when you buy a used car from anyware your going to have issues thats a given. if you expect no issues buy a new car be real people. Giving bad reviews for a used car dealership is dumb you know your buying used expect the unexpected. come on read more

I bought a car here one week ago for my seventeen year old daughter. A 2007 Nissan Sentra, after 15 miles of her driving it the car started to shake. We took it in and it needs a transmission which I was quoted $4200, as well as front axles and spark plugs. I took it to Nissan and they themselves told me there is no way they didn't know about the transmission, and they agreed I should file a complaint. I have now filed a formal complaint with Washington state, as well as contacted two fraud lawyers who deal with these kinds of dealerships. Any dealer who sells a car like this does not deserve to be in business. Do Not Buy From Here, and if you do here is the website to start a complaint www.atg.wa.gov, type in file a complaint online. You should also seek legal help. This place should be put out of business. read more

If I would rate this company by stars hoeslty they don't deserve a single star. I would give them 5 negative stars if there is. You better watch out they are not helping you. All they want is your money. The money you work hard for. Just yesterday I experienced the worst nightmare. They don't have a heart to help you. Once you sign the contract you're dead. Even for one day ... My son and new experienced that very well. I help my nephiew negotiate for him regarding the problems he found on the first day he got his vehicle but they don't wanna help... All the guy said was that you bought it you're responsible. They call the 2nd day after purchased but they said they can not even return it. So you don't wanna go and waste your hard earned cash there... I would recommend A and L Auto... They're very helpful. They have better vehicles. Thanks. read more

Went in with money down and received a nice car found out the car wasn't gonna work for me they switched me right away to a newer upgrade very nice staff thanks Fernando and team ! read more

Please I am begging everyone that reads this to not buy a car from this establishment. They sell nothing but lemons. They are the epitome of sleazy car salesman. They should all be behind bars not selling cars. I have known a handful of people now to buy a car from this place and they have all broken down within a couple weeks of having them. Again I am begging do not give these people one more dollar go somewhere else. Thank you read more