I do NOT recommend CU Auto Solution. Although their logo-motto reads "Low Prices Ahead " & their…read morewebsite boasts that Auto Solution "can often negotiate the purchase price at or near dealer invoice or wholesale so you save big!" I very nearly lost a couple thousand dollars to them. Please read what follows if you're interested in specific details. I also informed my credit union about my bad experience, as they originally referred me to them. My sincere advice to anybody planning to deal with this company: PRACTICE DUE DILIGENCE. At the bare minimum, check Kelly Blue Book online for values and for cars currently for sale. As for myself, I had contacted CU Auto Solution online & an Auto Broker rep phoned back pretty quickly. The woman seemed nice & asked for more details on what I wanted. Proceeded to tell me I was looking for a "unicorn"... meaning something hard to find and especially in the $10,000 range I specified. So I said I'd consider a slightly higher price if need be. I give this company one star extra for her timely & pleasant first call. I asked what their service would cost me and she said no cost to me. She'd get paid $150, which wouldn't be my expense. In a subsequent email I asked her "How does this whole process work?" I was never informed of any other included cost - not by her or their website - whether it be for inspections, warranty?, delivery?, whatever. Their service was introduced to me as one of the benefits of being a credit union member. Soon after her call, she emailed me about a car she found: met my requirements and beyond...in "immaculate" condition...price of $12, 900. Sounded good, notwithstanding the higher price. I was seriously considering it. Wrote her back with some questions, including "Is this price negotiable? How do I make an offer?" Her answer: "The price is already negotiated so you don't make an offer the price is what it is." Okay. But doing minimal "due diligence," I checked Kelly Blue Book online. Entered every detail she gave me, top of the line, low mileage, etc. The highest Dealer Fair Market Price came in at $10,953...Fair Purchase Price was $9,683. Spot on to what I had asked for and quite a bit less than the "pre-negotiated" $12,900 price I was given. Then I clicked on Kelly Blue Book's similar cars in my area currently for sale. Wow. There was the EXACT same car she described, even down to the same color. Had the same mileage, was the same model... identical features, year, condition...and sitting on a Dealer lot in the very town she said the car came from! Asking price? $11,530. And that's before any "negotiating" at all. On the same day, but before I was able to email her back, she wrote me again. "It sold to someone else." That's all it said. Not very professional, in my opinion. Nothing to soften the blow of "losing out." No offer to continue looking for me and didn't even ask if I'd like her to. Emailed the other car dealership about the car I found on Kelly Blue Book's website to see if it was still available. They replied it had just sold a little before I emailed. Almost certainly, this was the same car that Auto Solutions was offering. If so, I could have purchased it directly from the dealer for a minimum of $1,370 LESS. More likely, a negotiated price (which is the norm) would have saved me closer to $2,000! If it was not the same vehicle, then it was an identical twin "unicorn" at a significantly lower price. Thanks, but no thanks to "Low Prices Ahead" CU Auto Solution.

I was referred here by my credit union as I wanted to trade in my car for something newer. I…read moreworked with Stefanie over there on three different occasions over the course of a year. It was hard for me to part with my car as I really loved that old thing, and Stefanie was patient and never pushy for me to make a decision. Finally I came back around to Stefanie again this past December and traded in my Element for an Accord. She did almost all of the work - crunched numbers and made it happen for me. I didn't have an ideal situation for car buying, but she is always non-judgmental and helpful none the less. Now this is not some fluffy froo-froo car dealership with the flashy signs and the free (stale) popcorn, but they get the job done and they do so quickly and without the hassle and sales tactics of a more traditional dealership. I will refer Stefanie to others that are looking for a very easy and stress-free car transaction.

They gave me a loan when no one else would, and at a better rate than others had quoted me. They…read morebasically saved my life and livelihood! Even if you have phenomenal credit, please consider these people! I love being able to support local business as well. I am very new to loans and such, they were very, VERY patient in explaining all the details to me. They even gave me a detail-oriented printed out chart explaining all my payments for all 48 months, and what they would be if I paid at a three-year term....better than another popular loan company who shall not be named who loans to people with bad credit. They were able to take my payment over the phone, or direct pay through my bank. I have only had my loan for a couple months now, but so far, so good and I will recommend them to everyone I know! Thank you Bridge City!

They are very kind, and will do their best to assist. I had an issue with one of my wheel well…read moresplash guards coming loose, and they let me know the best time to come in (same day!) and they took care of it very quickly. Everyone was cheerful and friendly. I am immuno-compromised so I was wearing a mask and no one treated it weirdly. They are very friendly with each other, and they all seem to truly enjoy being there. I felt very comfortable around them, and they were very helpful:)

Said he would fix the window trim before we purchased the car. THEY DIDN'T…read moreSaid they to call them before we got there and they would fill the gas tank. THEY DIDN'T Sent us off of the lot without a trip permit, nor plates. (We should have checked, but when we realized that we were driving illegal, we called and asked for a trip permit nor, we were told "No"

I have sold 3 late model cars to T&C. An absolutely amazing experience. While I hate selling cars,…read moreI hope I can that is I have to, I can't keep selling too them. They offer above KBB and make the process so easy.

I had the pleasure of working with Ashley and Kelly recently to sell my 2016 Jeep Wrangler. They…read morecame to my house and made the process extremely easy. I handed them the keys and they handed me my equity check and paid off the lien holder directly. I will work with them again in the future! They gave me the full KBB value and $3,500 more than what a dealer offered me as a trade in. Please note that they are taking all precautions around Covid-19 at this time, they wore gloves, kept their distance, wiped down handles and completed everything on-site.

My family and I have been looking for a family car capable of hauling 6 kiddos and both of us. We…read morefound a 2017 KIA Sedona Lx that Rpm had. Decided to make the trip to Beaverton which is about an hour and a half from us. Unfortunately when we arrived the dealer was closed due to family issues. But we called the company and they had someone onsite in 20 minutes. The dealer was very honest and great to deal with and am amazed at the level of Customer Service provided. We got the car at an amazing price and will definitely be getting our next car from RPM Automotive. Thank you guys for a great experience.

They are thieves and predators. High presher predatory sales. Fraud warranty and inspection…read morecertification. After you give them the money the As Is paperwork comes out but it's all backed buy a fraud warranty. Get it inspected independently or don't buy it.

***BEWARE*** the owner Nazier is a scam! Took my car here and he had it for almost 2 months with so…read moremany excuses. He also tried to have me fill out a form from the car dealership about some security device on my vehicle in order to change the transmission. It had asked for all my personal info. I asked him about it and said I don't trust giving out that Info. He got mad about it and didn't understand my reason why. He's an idiot and the biggest scam. I don't know if he took parts from my car and exchanged them for other default parts... who knows. But he came with so many excuses to why my car wasn't done. He stated he received my transmission and was already working on it. I called him one day about the form he wanted me to fill out regarding my security device in my vehicle. He got really mad and offensive. He told me he didn't want to fix my car again because I didn't trust him. 2 months my vehicle was with him, he asked for personal info regarding my security device on my vehicle, and he lied about my car being fixed at the moment. He said he's waiting on the part. OF COURSE I DONT TRUST HIM ANYMORE AFTER THOSE 3 factors. **DO NOT TRUST THIS PLACE** **NAZIER IS A SCAM AND A LIAR** May the way his prices kept going up every time I spoke with him. Ranged close to about $5,000 I decided to take it to my dealership and I only paid $3200. Plus it wasn't my transmission that he said needed to be changed because it was bad........ **AVOID THIS AUTO SHOP IF YOU DONT WANT TO GET RIPPED OFF, LIED TO, OR SCAMMED ON** All the other Bad reviews on here are TRUE!!!

I had a used vehicle inspected there and appreciated the quick service and great attitude. His…read morewhole family is so sweet! Thank you Naz. D

had a great experience…read more held my hand through the process just the best!! The whole team is awesome

Horrible customer service. I furnished them with all the paperwork they requested, then didn't hear…read moreback. So I followed up, and was told how busy they were and that essentially I wasn't a priority. So I followed up after a couple of weeks again. And they've essentially ghosted me. Emily Smith did not make me feel like a valued customer at all. A lot of time wasted with Auto Damage Experts.

I worked with Trever, Scott, and Guy, and they truly bent over backwards to make sure I was taken…read morecare of. Right after purchasing my vehicle, I ran into an unforeseen issue with the coolant shutoff valve--a common quirk with this model--and the team at D&C Motors did everything in their power to resolve it, ultimately covering the cost of the repair. It is so refreshing to know that there are still honest, high-integrity dealerships out there. I can't express how grateful I am for their support. I'll definitely be spreading the word and hope to return in the future for my next car!

If you're looking for a reliable service, look no further than D & C! I had an amazing experience…read morewith them, and I am completely satisfied with the results. Their team was professional, attentive, and went above and beyond to ensure everything was perfect. The quality of their cars, delivered as promised, speaks for itself, and I couldn't be happier with the outcome. I highly recommend D & C to anyone in need of their services. You won't be disappointed!