[[HIGHLIGHT]]I was a serious buyer ready to move forward on a 2004 Cayenne S. I even had a mechanic cleared to come out with me for a Saturday appointment.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was very clear from the start that I needed to confirm a few specific mechanical details before making the drive from south of Portland.[[ENDHIGHLIGHT]] Specifically I asked for a cold start video to listen for engine health and a quick confirmation on whether the coolant pipes had been upgraded to aluminum. These are deal breaker items on these cars and it takes less than two minutes to check. [[HIGHLIGHT]]Despite calling the main office and texting both the business line and a personal line for a salesman named Chris I got absolutely nowhere. I waited over 24 hours for a simple response and was met with total silence.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]If a dealer cannot be bothered to provide basic transparency or even a "we are working on it" text to a vetted buyer with an appointment then they are telling you exactly how they operate.[[ENDHIGHLIGHT]] It feels like they are just waiting for someone who won't ask the right questions about the car's history. [[HIGHLIGHT]]I ended up cancelling my visit because the lack of communication is a massive red flag for any major mechanical issues they might be hiding.[[ENDHIGHLIGHT]] If you value your time or want a seller who actually stands behind their inventory I would suggest looking elsewhere. read more

My daughter just bought a car from here. Two days after she bought it, she started experiencing some weird automatic lock issues and took it into a mechanic and they did a full review of the vehicle and the findings were shocking. The codes had been cleared, so no engine lights were on when she bought it, however, based on the mechanic findings, the value of the car that was financed, would've been misrepresented to the bank. We've had some pretty stereotypical car dealership experiences in the past, but this one tops the cake. And like the other reviewers on here people, she spoke to were quite rude and inappropriate. read more

I had been shopping for a used pickup for days. I stopped in at Used LLC. [[HIGHLIGHT]]Salesman Zeke asked me what I was looking for. When I told him what I wanted and my budget, he had several recommendations.[[ENDHIGHLIGHT]] We went through the process of elimination. [[HIGHLIGHT]]He was never pushy or tried to sell me over my budget.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Everyone there was very friendly. No high pressure.[[ENDHIGHLIGHT]] I found a truck that fit just right. read more

sold me a lemon that blew a headgasket within a month of purchase. [[HIGHLIGHT]]when i told them to take the car back and give me a refund, the man working said he "hates self righteous liberals" to "grow up" and to "kick rocks."[[ENDHIGHLIGHT]] [[HIGHLIGHT]]i mentioned having a stress induced seizure because of the car he said "good. i hope you have another one."[[ENDHIGHLIGHT]] i didn't say anything about politics by the way, no idea where the liberal hatred came from but it's telling. from other reviews i've seen this is kind of their thing. if you've been scammed by them, please join me in reporting them to the ftc and/or any websites you can find advertising them. let's get this place taken down. if you're the guy i talked to today im sorry deborah left and took the kids or whatever your deal is but that doesn't mean you get to take it out on your scam victims. okay last update: for the few people saying "all used cars are going to have issues" no. no they're not. i bought a used car back in 2021 that never once gave me an issue in the four years i had it. i got in an accident that totaled it but never once had a mechanical issue with it. bought it with more miles on it than the car i bought from here and put over 50,000 miles on that thing. nearly 50 people having major issues pop up within days of purchase that there was no noticeable sign of on the lot to the average person is not an issue with the people buying the car but the people selling junk cars. there is literally multiple people saying they got their car looked at and that there is no way the dealership didn't know about certain major issues. for anyone who works here, how do you sleep at night? read more

[[HIGHLIGHT]]Chris was so nice and should teach all the other employees a lesson.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Zeke was the definition of a slimy used car salesman.[[ENDHIGHLIGHT]] Take it easy on the self tanner, bud. We really might have bought a car from Chris, but [[HIGHLIGHT]]Zeke made us feel like we just ate expired cheese.[[ENDHIGHLIGHT]] read more

I'm going to keep the short and sweet - I purchased a vehicle from used LLC on 06/27/2025 two days later the check engine light came on, got a certified mechanic to check it out. This car has 15 codes 3 of which are high priority, including one that has to do with the engine!! I was informed it's going to cost $5000 to get this car back up and running safely. I sent this mechanic report to the dealership and they laughed in my face they were so very inappropriate. My Lender believes that this dealership knew about the problems this car has prior to me purchasing it. Please if you go here and run into some problems with the car you purchase.. Report to the Washington state Department of licensing and the Attorney General. This place needs to be investigated ASAP!!!! read more

[[HIGHLIGHT]]Chris was amazing! Very patient and explained everything very clearly.[[ENDHIGHLIGHT]] He helped me get into a car with less than ideal personal circumstances! 10/10 recommend! read more

[[HIGHLIGHT]]These guys are total low lifes, Just say clear of them. Dirtbags all![[ENDHIGHLIGHT]] They say they will fix a windshilds etc by have no plans to do anything to make a sale with any kind of charater. They have have none. [[HIGHLIGHT]]Owner is a total lowlife.[[ENDHIGHLIGHT]] I got my car fixed and knew after a coupe short talks with owner that her would do nothing promised. I am guilty of having made a very bad decision to buy the car did from them. I sent several thousands getting car into good shape and am just moving on. No point in wasting time with these assholes. Rating -10 that is minus 10!! read more

[[HIGHLIGHT]]Matt is about as honest as guy as I've ever seen at a car dealership.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Ive purchased dozens (literally) of used cars and I haven't ever felt honesty like this from anyone.[[ENDHIGHLIGHT]] Which is why all the 1 star reviews are a joke. You buy a used car AS IS, you can't expect a business to bend over backwards to accommodate everything for you. There is NO way, no matter how hard they try, for a used car dealership to predict every little thing that may go wrong with a used vehicle, even if they check it over. Do your own due diligence before purchase. Would definitely recommend this place read more

Wow! [[HIGHLIGHT]]Looking at the reviews, I guess I'm glad the salesmen judged me a certain way, essentially escorting me off the property because I wasn't interested in talking to him until my kids found something they liked.[[ENDHIGHLIGHT]] Like literally, we were escorted off the property because I didn't want him to give us a personal tour. -[[HIGHLIGHT]]If you're looking for a vehicle, know that they have zero information about their vehicles on the cars in the lot. We were told, "The numbers are all in my head"[[ENDHIGHLIGHT]]. -Cars are jam packed into the lot so very unlikely you'll be able to properly test drive a car. -There's a lovely sign wishing you a "Merry Christmas even if you're offended" right up on their marquee so, you know, they couldn't just say Merry Christmas withought being passive aggressive. That is pretty much the attitude you'll be met with should you decide to continue on to the lot. 1 star for the diversity of cars. That's not saying any of them are reliable, but if you wanted a variety, they do have that. read more

Buddy use mustang under great stress from losing spouse didn't get a chance to really check the vehicle over till I got it home hood latch does not work properly will not hold the hood down gas cap missing set of code [[HIGHLIGHT]]they refuse to take the car back the next day[[ENDHIGHLIGHT]] do not ever buy a car from these people unless you inspect it very very well [[HIGHLIGHT]]the managers are real a******[[ENDHIGHLIGHT]] read more

I purchased a used vehicle from this dealership on Dec 15, paid ALL funds required, and then approximately 2 weeks later,then harassed me by phone several times, called, family members, and even showed up at my place of residence and said they were there to repo my vehicle. I was shocked,as were everyone I was involved with. This couldn't be happening! So I called the dealership and spoke with "DIXIE " and she apologized up and down, back and forth, side to side and stated that "THEY" forgot to record my "Balloon " payment that I clearly paid on Dec 15. The incompetent that took my payment over the phone not only took my 200.00 payment but charged me a 6.00 processing fee because I used my credit card. I was also informed that my plates would not be processed until after my FIRST ACTUAL CAR PAYMENT... No where in any of the documents I signed states this ... This whole dealership has given me PTSD ... I DONT recommend buying from them. It's amazing what 3 weeks can do ! I have no choice now... but you all do ! read more

USED - 2005 Lincoln Aviator Purchased from UsedLLC - Used Car Dealers Near Me - Vancouver, Washington

0 stars DONT EVER BUY from here I bought a car in December failed the mention there was 0 maintenance done on the vehicle spent almost 4k for a POS that barely runs now they lied about the car faxs also it also took them a week to get my car back to me for windshield wipers not pleased don't go here you will end up wasting money for pos! read more

SCAMMERS!!!! Do not purchase a car from them they sell cars with broken gaskets and transmission issues and [[HIGHLIGHT]]when you confront them about it they will gaslight you and kick you off their property![[ENDHIGHLIGHT]] my sister got a car and within hours it broke down and Dan kicked us out of their offices. Chris and Dan are true SCAMMERS avoid at all costs!!! read more

Add me to the list of people screwed by Used LLC/Used Imports in Vancouver Washington. I needed a mini-van for work. I wanted something newer so I could do Lyft/Uber. They had a 2017 Van that looked great, drove great, felt great for a good price. I bought it on the spot with $2000 down. with $8200 financed. Just before I hit 50 miles, the check engine light came on. Red flag #1. Codes were for a bad transmission solenoid. The next day they called me up to resign the paperwork to remove the Gap Insurance ($600,) off the contract due to my large down payment - at least a point in their favor. While I was up there, I asked if they had a code reader to take a look at it. I plugged it in, read the code and Dan looked it up on his phone. He said "You just need to get the transmission fluid checked. Oh and by the way you should get some 'Seafoam' for the ticking sound in the engine" (that I hadn't even noticed. So I roll away and take it to my regular guy. Who can't do anything because Dodge has a special tool to get into the transmission. I take it to the dealer ship who calls me back a few hours later with a quote of $9800 to replace the transmission because it is obviously burnt up, and to also replace the Camshaft and lifters. Another repair shop, without telling them what was wrong, confirmed the same prognosis with a similar price point. I had to leave town, but texted Dan asking what they were going to do to make this right. He ended it by saying "We're not on the same planet, don't contact me again." So, I'm out $2k for the down payment. Out over $1k for a rental car for the business trip that took me out of town, a few hundred into Lyft fees, the same in diagnostic costs, $1k to fix my old car enough to get it moving again, and a drained bank account. So thank you Used LLC. Please take a long hike off of a short pier! read more

See all

Off the lot had to get the oil change, windshield wipers, break pads and rotors. I've had the car for less than a month. Paid outright in full for the vehicle $10,800, Hyundai Santa Fe, 2016. I Called to ask a question about the extended warranty I purchase. I had expressed that it was disappointing the warranty didn't cover the breaks as they were considered a wear and tear part. [[HIGHLIGHT]]I was told if I didn't want to cover the cost of the new breaks I should've gone to the Hyundai dealership and spent $50,000 for a new car. As it was expressed to me $10,800 isn't considered enough money to not have wear and tear problems off the dealership lot.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Then was hung up on.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Now I don't feel comfortable going back if in the event there's a major problem and I need to use the extended warranty.[[ENDHIGHLIGHT]] read more

Our beloved Volvo got hit by a drunk driver and totaled. With settlement money in hand I started looking through Craigslist for a replacement, like I had before. After dealing with disappointing sellers, no call backs, people forgetting to take down their ads after the vehicle was sold we started looking at used cars through various lots. I had dealings with this lot before when I was selling auto parts, they never wanted the cheapest parts which told me a lot. So The Wife and I set off to their lot to look around at their inventory. After a few minutes we were approached by Zach, we was not your stereotypical used car salesperson. He was also wearing his mask while dealing with us, which we liked. He listened to our needs, our budget and our sob story about The Wife getting rear ended by a drunk. We showed a few cars that did not really do anything for us. Then he showed us a 2007 Honda Accord, which I immediately discounted because I did not think The Wife would dig it, even though I knew they were good cars. Amazingly, she liked it, then she sat in it and really liked it. We went for a test drive and she fell in love with the 166 V-Tech supplied horsepower. The cushy leather interior and the ride. I then looked over everything from grill to taillights, checking for signs of leaks or abuse. Happy with what I saw we agreed to take it. We went into the office and started into the paperwork, everyone in the office were wearing masks, there was social distancing and plexiglass across the counter. We got down to the money part and we agreed on a fair price. We opted to pay with a card and were warned it would be an extra 3% charge for the processing fee. I knew that our bank was right down the road and Zach was more than happy to wait while I ran and got the cash while The Wife finished the paperwork. That saved us a few hundred dollars. All in all it was a positive experience. Since leaving the lot I have had a chance to look more things over on the car and am impressed that everything Zach told me about its history was true. We now have a safe, reliable car, for The Wife and The Tax Deduction to drive. Although, I am really going to miss that Volvo... read more

Glorified lemonade stand. If I could do it again from the start I would trust Craigslist over these sleeze bags. [[HIGHLIGHT]]Three weeks after we bought the car it broke down, we called to ask what we can do from here and the manager told us to "fuck off" and hung up.[[ENDHIGHLIGHT]] 10/10 would not recommend read more

Scammy business: broken-down cars I didn't do my research, got a car on the spot, and paid the price. The warranty is a joke. Please stay away. read more

My ex-husband bought a minivan and less than two weeks from purchase the transmission went out. When he called them about the mechanical issues, he was treated very rudely and was told basically that's too bad. I will never buy anything from them, they mistreat customers and are sketchy. The owner even went through Facebook and paid admins of local sales groups to block all the other admins and give him the groups. If you say anything bad about him or his lot, he blocks you from the group. He's greedy and underhanded...he lives up to the stereotype of "used car salesman." He has changed business names and files bankruptcy on the old names repeatedly. Just a terrible business! read more

I had a salesman show me a Camry that appeared to be a decent car. Once I started the vehicle up the motor was chattering and I took off the oil filler cap it was blowing a ton of air out of it. He stated the car was clean otherwise and it's a good price lol the motor is shot. I hope know one else buys into there BS read more

Horrible customer service!! Bought a car from them, at present time it has been 72 days since date of purchase. Paid cash for the vehicle. Have yet to receive the title, tags and license plates. The car has a salvage title and was never cleared by the Washington Department of transportation. Called today to the department of transportation and found out that the car is not even legal to be driven on the street. Have been into the dealership multiple times to try to get the title and license plates and all I get is the runaround. The sales people are cocky and completely unhelpful, say there is nothing they can do to help. The title clerk and other staff constantly say they can't get an appointment to get title cleared up. Filed a complaint with the department of transportation to get this cleared up. Warning don't do business with this dealership!!! I wouldn't even give one star except for you have to give at least one star to post the rating. read more

We've never had a truck before but found that we were doing so much work on a home/property that we really needed one. I saw a Tundra driving by Used, LLC, and I was met by Curtis at the door. Now, I had been looking for a while, so I had been pricing and studying histories on various makes and models. I was informed. It was a high mileage vehicle - something we were willing to gamble with, since it had an extensive history of maintenance on carfax by the one previous owner. We brought a friend with us with a lot of auto mechanical knowledge. Also, we forgot to bring a diagnostic car code reader, but the dealership had one and readily offered it to us to use on this engine. I felt the test drive route perimeter specified by the dealership was a bit too strict, but I can understand the need to do that. We negotiated what we felt to be a fair price and left shortly thereafter with the truck. It was a smooth transaction, but no matter WHO we bought a used vehicle from, we were going to check it top to bottom to be sure we knew what we were getting. Previously, we had been to a completely different seller to look at another truck, and the oil wasn't even visible on the dipstick. We found Used, LLC to be easy to work with and would have no problem purchasing from them again. read more

We bought a used car about a couple years ago before USED LLC purchased the lot, we've been calling from outta state to have them give us a copy of the title not only did they not provide us with the title, these guys rudely told us to F off literally. Poor customer service! read more

As we went to the dealership to get a used car Zack was the smooth talker! Upon arrival My radar was up! The lot was sketchy! I thought something is not right! Zack was putting air in the tires we were going to look at! I opened the hood zero detail the oil dip stick had metal flakes in black burnt oil! In the car there were cigarette butts under the seats! The smell in the car was well hold your breath! Looking closer mold everywhere! Never got taken here! Left with this! If you need a car buy one from a Dealer that details a car and will back there cars for 12/months at this dealer buyer beware! Looking at the other reviews this is a good one! About the one star review I was just kidding it should be a -10! read more

Used Cars LLC does not even deserve a single star. The salesman are slick and dirty; they switched carfax and misrepresent cars. Sold a 2022 Toyota Corolla with a rebuilt title after major frame damage for more than full retail value of a new 2022 Corolla, as if it were clean. Screwed me out of $6500 for the difference. The frame isn't safe to drive. They also sneaked off the GAP insurance from the contract; and so my insurance company wouldn't cover the difference in case of an accident; if I survived because the car could crumble like an accordion. Liars and cheats. I had originally gone to purchase another car but it ended up smelling like old cigarettes and so was stranded and they took advantage of it. The salesperson Jeff reeks of body odor and cigars read more

If I could I would give them a negative 1 because they screwed me on my financing and the actual car itself. They do not care about you. They will lie and look over things you should be looking at. Do not do business with them. read more

If you want to buy a unsafe vehicle that will probably break within the week. Feel free. Jokes on you.

DO NOT BUY FROM THESE SHYSTERS. Do not fall for Zack's personable nature. These guys will sell any pile of junk and try to talk it up. After doing all my research, looking up the VIN and Car Fax independently, I figured I was safe purchasing a 2005 vehicle from their lot. IT DIDN'T EVEN MAKE IT HOME, less then ten miles away, before the thermostat blew. I had to have it towed to a shop and $600 later it is repaired. I of course contacted them immediately but they have a strict 'As Is' policy and apparently no conscience, ethics or empathy would sway them and they wouldn't even talk to me about paying partially for this repair. Honestly, Dan, the manager even became condescending and snarky, asking if the car ran great for 10 years, should they be able to ask for more money? WHAT?!? Oh, btw, I also asked if I could take it to a shop and have my mechanic look it over and they refused, offering to let the mechanic look it over, On Their Lot. I guess I should have seen the writing on the wall then. My advice, pay attention to the little red flags, do not trust anything this 'dealership' says. Definitely Do Not agree to any waiver of Implied Warranty of Mechantabiliy' which is a WA state law covering the consumer read more

I am a master tech and i have visited this place to help look at cars for my friends and making sure they get a decent car even though i advised against it they bought it anyways they had problems with the cars. My thing is if they have to jump the car its not worth buying it. This place is soooo shady it amazes me how they are still in business im very known in the car community of the performance world and i know what a good running car is, they declined my friend for asking if they can show her some cars but she didn't have the money on her but she could easily get it, even at the lambogini dealerships they would still show you their cars. Thats saying something, either way this place should get shut down and stop selling cars for stupid prices. ESPECIALLY for used cars. The employees suck, they are rude ignorant people. They are scalpers they buy low sell high. Dont ever buy from this place. Ever. If you want better cars for a better price with good warranty and worth it? Go to CAR HOP they are a new dealership in hazeldell they are nice people. USED LLC just needs to be closed at this point this is embarrassing lol read more

This dealership tried to scam 2 young ladies. Lady one was already pre approved from a legitimate credit union. Her friend was merely there to give her a ride to the dealership to purchase a car she had seen prior. The salesperson had informed us they had last a lawsuit against the credit union so they may not work with them on the financing of the vehicle. However, they workbwith hundreds of other banks, so getting her financed for their bank should not be an issue. the dealership double talked these two young ladies into co-signing, and signing for the vehicle and wanted a 550.00 down payment and paperwork would be cleaned up the following business days however, the credit union refused to do business with this dealership and told my daughter she had 2 choices. Either return the car and go to a reputable dealership, or keep the car and find other financing. She had no choice but to return the car on Monday (next business day). The dealership refused to finance her for this vehicle. The law, AND their contract states the vehicle must be returned no later than 4 bussiness days if financing cannot be provided. At first the dealership told them no after several scare tactics, but ultimately refused to return her down payment, and told her that her and her friend will now have a voluntary repossession on their credit. This dealership will take advantage of you and destroy your credit while stealing your money..all with a smile on their face. They are rude, unprofessional and con artists who love to take advantage of young women and unsuspecting consumers. There is a reason why they are not accredited and have an F rating. BUYER BEWARE, READ THE REVIEWS! dont get duped like everyone else read more

Same complaint as below. $8,000 of damage after two days we found out. They said "you signed the papers" no take backs. A bunch of liars, bullies, thieves. BEWARE Filed complaint with Washington state, BBB, seeking a lawyer. read more

So I had to write a review because this car dealership is not good, I was reading the reviews before I went but was like nahh I have to experience it myself, so I was looking at cars and so when I got in a car the seat wouldn't go up and I told the dealer and he told me that there is probably something jammed in it and that he doesn't have time to fix it, then we drove it and the engine light came on and my boyfriend asked "whys that coming on" and he couldn't give us a answer and then the seatbelt light came on and we had our seatbelts on and so when we were driving it it felt like it was gonna give out, so overall we asked about the problems that we saw and he was like Yeahh we have no time to fix it,,, If you want a car to fix yes buy from there but if you want a nice working car with no problems go somewhere else where you won't have to invest more money in it. read more

Had to give 1 star because 0 wasn't an option. My girlfriend bought a Chevy sonic from here, and two days later the left headlight went out. A month later, the front right tire blew out. When it rained, water would leak out of the lights on the top. Eventually the car started to have leaks and transmission issues. Needless to say, the car had was in really bad condition should not have been in the car lot to sell. The cars sold here are not the only reason to not buy from this establishment. The staff are sneaky and will do whatever it takes just to get a sale. They'll be nice in the beginning, but once you sign the papers, you are basically trash to them. When my girlfriend lost her job due to COVID, we weren't able to make a payment on the car. I personally called them to see if I could pay the monthly payment 10 days after the due date. The customer rep I spoke to said that it was okay. However, a week after the phone call we were greeted with a repossession man who took her car in the most manipulative way. We tried getting the car back the next day to discuss all the arrangements that were made but was given the time of day. We were then sitting with the manager who basically said we had to pay penalty fees and repo fees that totaled to about $1000. My girlfriend tried to get the repo fee removed (after being told that that payment would be waived over the phone) and after a couple of exchanges the manager kicked her out of the property and refused to give her her car back. They also wanted to be an ass and let her wait 21 days to retrieve her stuff from the repo car even though the car was in the parking lot. We waited the 21 days and did not get a message from them about retrieving the stuff from the car. So I called and was told everything was bagged up and ready to go. I get to the property and they could not find the bags. And told me to come back next Saturday. A couple days after that they started messaging my girlfriend saying that they had her stuff and that she should get it immediately otherwise they will donate it. We were furious, and I had to take the day off from work to retrieve her belongings. This is not how a business should run. Do yourself a favor and look for a car anywhere else. They sell shorty cars. They are sneaky about fees, and will do whatever they can do get your money. read more

junk they took my down payment and didn't give it back when i decided not to buy the car because the check engine light came on. This dealership changes its name all the time to avoid lawsuits the same owner has owned this place for years nothing, but the name has changed. They will destroy your credit because they will send your information to every bank in wa and or! don't go here! read more

My wife went to buy a car, without me, and landed at this car lot, she paid 2400 after being assured the car was sound. Within 1 mile of leaving the lot, I was called to come repair some car, it had brakes on metal and a burnt out clutch, I did a minor adjustment to get it back to the lot, 1 mile away. After being called out of work because my wife paid 2400 for a used car for our daughter, I was not in a great mood. Met by an instantly aggressive man stating "she signed the AS IS paperwork. Too bad.", ended in a fuck you, fuck you and I am out 2400 bucks and have 2 crying women on my hands and 48 hours of labor to do on a car that is shit. read more

I bought a 2006 f-150 from these guys and not even an hour after driving off the lot I let them know that the truck was unsafe to drive (mind you the they would not let me drive it on the freeway past 60mp) and I reiterated that to them. They didn't care even tho the check engine light was on as well! Even after bringing the truck back to them expressing these issues Zach told me to my face with witnesses that it's my fault I test drove it signed papers sorry about my luck it's an as is! He spoke to me as if I was stupid and incompetent! Then I get The truck to a mechanic ASAP within the first two hours of receiving the truck, it was sold with no Cadillac converter, Altinator going out, whole front end had to be replaced, the windshield wasn't even put in properly when we replaced , transmission shot and more! So truck has not been drivable. Haven't even had it two weeks by this point! So then it comes to the financing portion of it. Agreement was 2500 down and they were going to call me and let me know what's going on with the financing portion of it. I got a message from Alliance finance to give them a call so I did, then he asked where the truck was and I told them in the shop, and he asked "how long you had it" I told him this is third day and technically 2.5 days. And he asked y the dealership wasn't doing anything about it and I told him exactly what zack told me the same day I bought it! So then alliance, said they call me back. With in 5 mins I get a text from used LLC . I get a message right after speaking to alliance, from Used Llc (copied and pasted for you to see) "Thank you for your recent purchase of your 2006 Ford F150 SuperCrew Cab. We are pleased to confirm for you that Used LLC has satisfied or waived the condition of financing for your vehicle and is able to unconditionally accept your vehicle purchase order. Congratulations. As always, please call us if you have any questions regarding your new vehicle." So I called both many times and they kept telling me they were working on it and they get back to me! Still calling them trying to figure things out! I didn't hear anything from Alliance finance nor did I hear anything from used car LLC/ imported motors.(all with in a two and half week time frame) So then 3 1/2 weeks goes by and I get a phone call from Zack and he was so rude within the first sentence of me saying hello, zacks words to me " what's what's going on this is Zach why haven't you made your down payment?" " we are trying to figure out what's going on and why you haven't made that yet it's been almost a month" I expressed to him that I have been trying to work get a hold of them figure out who's even financing my loan and then trying to even get a hold of Alliance finance. And I told him about the text message that I had received, and I was trying to figure out what I ment, and then since I hadn't heard from them I thought they were letting me take the down payment to fix the truck because they knew what they did and how bad of a condition it was/is. Exact words to me from zack " I have no idea what you're talking about it doesn't work that way and we need the down payment today"! And immediately transferred me over to Leah in the finance department. As soon as she got on the phone as well she had a horrible attitude to me there was no respect right out the gate she was talking to me as if I was trying not to work with them, and not only that I expressed to her the situation and she didn't even care there was nothing she said that made me feel that they were in it for the customer service every single thing that came out of Dan, Zack and Leah's mouth during this month has all expressed THEY ARE ALL about the MONEY THEY DO NOT CARE about peoples SAFETY they DO NOT care about their WELL-BEING nor the QUALITY OF THEIR VEHICLES ! So now what was supposed to be a $375 truck payment a month they have now put me at a $807 a month! That was not my agreement for 5 months I had no choice! I told Leah this month I could pay a bit extra so she took it upon her self to make her own agreement for me that I did not sign papers for! I'm a single mom not rich! read more

This was our second time dealing with them. The first time, we were hesitant about the car, but it turned out to be a great runner. This time though, everything seemed to be good until we were on the way home and the check engine light came on. Did some checking, and took it through DEQ to see exactly what was going on. No surprise, the car failed. The codes had been cleared so the light was off for a while. Called the dealership, and their statement was "you signed the paperwork". I will be talking with attorneys in Washington and Oregon about this. I shouldn't have to pay to repair a problem that they tried to hide. read more

I was trying to buy a care from used llc .. was texting this guy James through Facebook messenger about coming from about 1 1/2 hours away to buy this car and he seemed to be ok with that and wanting to help ... so I put in my finance application to get it ..then continued on to ask if they could hold the car for me to get there and sign the paperwork and test drive it to buy it ... and things went bad ... though I had filled out their application to get that one car .. and was going right then to drive and get it .. he said no i wont hold the car ... that he was the manager ... and that i either "come buy it or dont buy it " ... basically telling me to piss off and that "I'm done with this" .. I was nothing but nice to this guy until he treated me like utter crap !!! This was not ok I was trying to give them my business and they went off and treated me like crap ... im not happy ..I was doing everything I could to get them to work with me and nope rude sleazy and just not ok !!!! ( oh and first James tells me that there was nobody there interested in the car .. then turns around later and says there was 20 people trying to buy the car ) sleazy !!! read more

Terrible. I bought a car from these self aware sleazy salesman and they refused to negotiate. They would just talk over me, fine, I could afford the car and it wasn't worth the trouble. They did not answer my questions when it came to how the insurance might work, I called 6+ times after the purchase of my car with the constant promise of a call back but never ever received one. Not only is this a bad car dealership, but it's ran by bad people. read more