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    USED

    1.4 (53 reviews)
    Closed 10:00 am - 6:00 pm

    Services - USED

    Auto loan

    Auto maintenance

    Auto repairs

    1 More Service

    Routine automotive maintenance

    USED Photos

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    2005 Lincoln Aviator  Purchased from UsedLLC
    Allen C.

    I purchased a used vehicle from this dealership on Dec 15, paid ALL funds required, and then approximately 2 weeks later,then harassed me by phone several times, called, family members, and even showed up at my place of residence and said they were there to repo my vehicle. I was shocked,as were everyone I was involved with. This couldn't be happening! So I called the dealership and spoke with "DIXIE " and she apologized up and down, back and forth, side to side and stated that "THEY" forgot to record my "Balloon " payment that I clearly paid on Dec 15. The incompetent that took my payment over the phone not only took my 200.00 payment but charged me a 6.00 processing fee because I used my credit card. I was also informed that my plates would not be processed until after my FIRST ACTUAL CAR PAYMENT... No where in any of the documents I signed states this ... This whole dealership has given me PTSD ... I DONT recommend buying from them. It's amazing what 3 weeks can do ! I have no choice now... but you all do !

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    5 days ago

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    2 years ago

    If you want to buy a unsafe vehicle that will probably break within the week. Feel free. Jokes on you.

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    4 years ago

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    Page 1 of 2

    Ask the Community - USED

    Review Highlights - USED

    When I told him what I wanted and my budget, he had several recommendations.

    Mentioned in 2 reviews

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    Columbia Credit Union | Hazel Dell Branch - Columbia Credit Union Hazel Dell Branch

    Columbia Credit Union | Hazel Dell Branch

    (24 reviews)

    (If there was a "0", I would have chosen it.)…read more Background : I am a car loan customer whose family owned a car dealership for years. I have also worked in 6 countries and very adept at even international banking. I have a credit score of 820 and have been paperless for 15 years. Columbia absolutely mishandled the processing and communication with my pay-off 6/2024. Two and a half months ago, I called Columbia...to make sure if the payoff process, the amount, remaining interest, etc. Proactively, I asked if there was any final steps I needed to take, knowing I would have to wait an additional 6 weeks for State paperwork/title. At that time, I was verified as always having been on autopay and there would be no further action required by me for payoff. No email was ever sent to me about a final interest payment of $10.13 being due. After payoff, the usual automated email was sent to me for $560, which had already been paid and I knew was no longer owed. While I was waiting for payoff confirmation from Columbia, days later, they sent me to their 3rd party collection department. Again, I received no notification of the final payment of $10.13 being required. The 3rd party collection department sent an email to me a week later...using words like "delinquent", "past due balance", and "past due date". *4 Columbia Agents refused to acknowledge their failure to communicate. *After demanding a letter of apology for their ineptness, 2 even hung up on me. *1 agent even lied saying that a Supervisor had been trying to call me; my call history showed nothing. *1 agent blamed me for not going online and seeing I had the $10.13 due. She said Columbia didn't need to send me a final email about the payment being only $10.13 instead of $560. *1 Agent said I should have been more responsible. I reminded her of my 820 credit score and asked her to pull up the record of my proactive call several months prior; she refused. Everything pertaining to Columbia Credit Union is absolutely unprofessional and full of stonewalling; no one ever acknowledged any error in their communication of policy and procedures. NEVER TRUST THIS CREDIT UNION TO COMPLETE THEIR PROFESSIONAL TASKS OR CORRECT THEIR ERRORS. CHOOSE BECU instead!!!

    WOW....was attempting to do some phone banking and was on hold for over ONE HOUR! Answer your phone…read moreColumbia Credit Union!

    Dick's Auto Loans

    Dick's Auto Loans

    (1 review)

    Krista Hanson, at Dick's Auto Loans was AMAZING! We are currently going through a bankruptcy and…read morecredit issues (trying to improve our credit); and needed a new(er) vehicle for my commute to and from work. With our issues though no one would finance a vehicle for us and we didn't have the cash to purchase a reliable newer vehicle on hand. We tried to work with a number of finance deptartments that claimed they could get us into a vehicle or specialized in "bad credit/bankruptcy financing" and none of them ever came through or it was nothing but a headache to try and work with them (having to chase them, calling them and not receiving calls back, etc...). I spoke to Krista on a Wednesday morning, by Wednesday afternoon she had called us back and texted the link to three different vehicles that would fit our budget and criteria. Thursday we went up to Hillsboro to meet with her, it took about 4 hours (shortest car buying experience ever!) from looking at and test driving a number of cars (more than 3) to driving home in our new-to-us 2012 Toyota Camry. We would completely recommend anyone having credit issues to contact Krista Hanson in the special finance dept at Dick's Auto Loans. She was a dream to work with. No pressure, very friendly, and honest. We were tempted by a different vehicle but knowing how many miles would be put on the vehicle we purchased she honestly pointed out that the Camry was bigger, less $$, and would hold it's value much better than our other (newer) choice. She has won our business from now on! On another note, Dick's Hyundai has amazing service! All the sales people and employees were so friendly and helpful. Always asking if we needed anything and checking on us. Made the already good experience just that much better!

    USED - usedcardealers - Updated May 2026

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