Called to make an appointment for an oil change and they were booked out. The gentleman put me on a waitlist and said he's call me with any cancellations. Called me the next day! Gave me a ride in the rain. And finished within 2 hours. Fantastic service - really appreciate it! read more

Highly recommend. I know nothing about cars , and felt that they were really honest and transparent. They did my first inspection when I bought my car in 2017, and fixed the breaks just before I sold it in 2025 read more

I've used cascade park auto twice now and plan on going back. The service is good and rates are reasonable. They are booked a bit out at times but it's worth it if you can wait. They even tried popping in my bumper after my little 'oops' of hitting the house electrical box The last time my regular maintenance came up, which was an oil/fluid change out and tire rotation, they only changed out the motor oil (around $60) when I was expecting to fork out a couple hundred. They told me that the other fluids looked fine and I did not need the tire rotation as I had switched to my summer tires recently. I'm pretty sure if I had gone to a different shop, they would've taken advantage of changing out other fluids that would not have needed it, as it has happened every other time. This is my go to shop! read more

Knowledgeable and honest, they only fixed what needed to be fixed, whereas the dealer tried to tack on unneeded repairs. Top notch service, will only go here now read more

I had an engine light issue and brought my Acura MDX at Cascade. They performed the diagnostic test at no Cost!! I was surprised and not very many auto places would do it free. It today's business it is commercialized and all about money. Justin was easy to work with. I had catalytic converter issue and I asked many 'non-sense' questions and he was kind enough to addressed and answered those questions/concerns. I went ahead and had it replaced - it's not cheap but very pleased with the service. I would highly recommend this place and yes definitely will come back. Anne G. read more

Have had them do 3 or 4 jobs now on my '06 Honda Accord and '12 Honda Odyssey and each time I am amazed by not only their friendliness, but also how they are always willing to fit me in as well as their extremely fair pricing. Each time I look into how much I think something will cost they always without fail come in significantly lower. One time my car broke down after hours and without many options I had it towed directly to Cascade. I dropped the keys in the slot and called them first thing in the morning. They took care of the problem that same day and I was able to pick it up around noon. Amazing. I will never take my cars anywhere else. read more

Doesn't respond to email inquiries at all. I emailed after inheriting my dad's Toyota Tacoma after my mom passed away and the owner never acknowledged my email. I had some initial questions about services offered. Lost my business as a result. read more

A good mechanic is hard enough to find, but to find an honest one, that takes some doing in my opinion. I am lucky that I found Steve at Cascade Park Automotive. His three bay shop can most jobs and his prices are very reasonable. His $32.95 oil change includes lots of little extras and you don't have to deal with the constant up-selling you get from Oil Can places. Steve installs quality parts, he doesn't skimp on quality. You have respect a business owner that puts his customers before his bottom line. I cannot think of anywhere else in Vancouver I'd rather take my car, The Wife's car or The Mother In Law's car than right here. read more

My family brings our four cars to Cascade Park Automotive for all maintenance and repairs. That loyalty stems from their excellent customer service and integrity. It's worth my driving the extra miles to get them serviced by their team. read more

I don't spend time writing reviews, but when service is this good, I must. I selected Cascade Park Automotive based on reviews and now I'm going to pay it forward. I do the majority of my Jeep's maintenance from fluid changes to brakes etc. The other morning it wouldn't start and not from a lack of battery power; it seemed like I had an electrical short. I'm wary of taking my car to "the mechanic" for the same reasons others avoid it. But I'm very glad I took my car in to Cascade when I did. They were friendly and reasonable right from the beginning. They figured out the problem quickly and charged me the fairest rate I could imagine. Put short - this is where I will take my vehicle when in need of repairs from now on. I will also recommend Cascade to family and friends. You can stop scrolling through reviews now; this is where you want to take your vehicle and can trust the crew. read more

They must have enough business because they don't want to get back to me for a $3-4K job. I ask for a quote on a specific job and they "need my vehicle to tell me what's wrong with it" for $132 before they can give me an idea of cost to budget. BS read more

My car started to run a little rough one day then it eventually just died. It had low miles but was almost 30 years old. I took it to cascade and they were able to find the issue. Not only that, they kept me in the loop every time something came up. It was a little more than what I wanted to spend but well worth it. My car runs great and if I have any other issues I am sure to return to Cascade. read more

Very professional and fast. Estimate was higher than I imagined but I think it's inline with just how expensive everything has become.

I took my truck in to have the timing belt replaced. The harmonic balancer was turning on the keyway and damaged the crank. So turns out I was told that the engine had to be replaced. The timing gear and belt was still on the motor. I told him to stop the work on it and then the next day he had took the timing gear and belt off after I told him to stop any work and arranged for payment for the service and have it towed away. I came back the following day after to tow it away and he had said he would not push it outside the shop overnight but he did push it outside overnight and the catalytic convertors were both stolen, cut off the truck. He said sorry, but not responsible. He should have offered to make it right somehow. When I take my truck for service I should be able to trust the shop I take my vehicle to. Just because we paid for the service and towed it a day or two after, he didn't care what he did with the truck. I will never go back. read more

Steve and Justin do a wonderful job. I now own seven cars and they service them all!

Steve the owner has been really helpful with making various repairs to my 97 Jeep Wrangler. It's Lapis Blue and not once has he said it was purple. That's a definite plus. It's definitely more blue than purple. The rest of the staff is friendly and well trained. This is a family owned business and they are really well priced on their repairs and they are attentive to detail. They offer practical solutions! For example, instead of completely replacing my cracked manifold with a new one (an expensive repair) they offered to repair the current manifold for a fraction of the cost. I checked around and they were the most affordable repair. These guys are honest and smart. They know cars and I've been a regular ever since. My Jeep runs like a dream. read more

Great independently owned mechanic who specializes in Toyotas and Hondas. Been using Steve's place for over 2 years, no regrets. They always do a great job, and significantly cheaper than the dealers. Honest and no unwanted up-selling. Highly recommended. read more

I really like that this place is local and close to my house. I had some work done in August and they seemed fair-priced and the turnaround time was quick. Just took the same vehicle in for oil change/brakes and it ended up being more than brakes. I just now got the vehicle back (2 days which isn't bad) so I'm not sure how the work is, but the one thing I can say is my truck is a mess. Oil and dirty finger prints on the outside, dirt on the door handle inside and dirt/oil on the steering wheel. It also smells terrible inside so it would've been nice if they had cracked a window to air it out. Their sign says that cars will be disinfected when work is done, but I'm not sure mine got that treatment. Also, not even a quick vacuum in the car. I drop $2000 and they can't even clean up after they've done work. Even Jiffy Lube will run a quick vacuum through the vehicle. I am grateful that they noticed another issue (which is why I give 4 stars) and let me know and were able to get it fixed promptly, but the "after care" is what bothers me. read more

Good communication, fair prices and done quickly! I highly recommend Cascade Park Auto.

I appreciate their honesty. Sometimes the cost of the repairs is not worth the $$ and they seem to be upfront about that. Thanks!

Traveling for work and my car had an issue with the trunk closing. Well, not closing so that's the issue. Dropped in here at 330'in the afternoon and asked Steve to look at it. He gave me an honest assessment (which included that he wasn't sure which end needed the adjustment) and we got the car to work for now. He didn't charge me a dime and we shook hands and he got me back on the road. Super nice guy, honest and straightforward. If I lived close, this would be my shop! read more

Absolutely overwhelmed with gratitude. My Jeep was with another shop for 3 weeks that not only failed to listen to me, but fixed other things that were completely unrelated. I had a failing crank position sensor which would misfire at high speeds and stall. Extremely dangerous and terrifying. I called Cascade a week after getting my vehicle back from the other shop because it was still misfiring and stalling. After a brief conversation on the phone, I arrived one hour before closing, fully expecting to leave my rig overnight and rent a car. They already had purchased the part and ready to go. They had it repaired in 30 minutes saving me the rental costs and SAFELY back on the road. They were able to confirm with diagnostics what the other shop insisted wasn't throwing any codes. Yes, it was ASE certified, but failed to listen. Go here! You won't be ripped off or disappointed!!! read more

Very honest and reliable . They have worked on my daughters car twice and both with great results . When our cars need service we will definitely be back . read more

We had been to two different Nissan dealerships (one in Florida and Alan Webb Nissan here in Vancouver) and spent nearly $1000 trying to get our vehicle repaired to no avail. After reading a lot of reviews about auto repair shops in our area and making several inquiry calls we decided to bring our vehicle to Cascade Park Automotive. So glad we did! Our main issue was resolved in less than 5 hours for a very reasonable $175. The mechanic was thoughtful, friendly, and thorough. We would have liked to have a small leak in our tire patched and a transmission service, but they don't do tires and explained that our transmission required a very specific service that they didn't do. We were a bit disappointed but glad that they were honest and didn't do something that they were uncomfortable with just to make a buck. Very satisfied with the service that they completed, and will definitely return here first for any future repairs we may need. read more

Steve is phenomenal. I called him to make an appointment to have my brakes done, and he warned me out front that the pads for my particular car are expensive. He quoted me a price, and I approved Once I dropped the car off, it was about an hour later than he called me and said the car didn't need brakes, Just a simple clean up maintenance. 50 bucks and I was out the door. Remarkable. read more

I called on Tuesday to set an appointment to have my daughter's car looked at before she goes back to college in Bellingham on Saturday. I explained the dashboard instrument light was out. I was told no problem and to bring it by Friday. When I brought it in on Friday, I started to get a story from Steve about how they didn't know what needed to be done, what was wrong, how to get to the light bulb, or basically anything. It would've been nice to know he had no clue what was going on on Tuesday, so I could go someplace else. I'm sure these people are competent and capable doing brakes and oil changes. Just don't expect them to explain anything until you show up, and then want $100 to try to figure anything out. Now my daughter has to drive back to Bellingham Saturday night with no instrument lights. I'm very disappointed in Steve's lack of customer service. read more

Steve is awesome, got me in and out for an emission test in record time without any problems. Nice guy too!

Steve at Cascade Park Automotive is so helpful and knowledgeable. He was right on it when we called about a part that needed a fast replacement after we were hit while traveling in the area. The part was there the next day, and we were able to finish our trip. His price was reasonable, too. I highly recommend Cascade Park Automotive. read more

My experience with Steve Andrews at Cascade Park Automotive has also been great. Not only is he an excellent mechanic, but his bill is always reasonable. He never tries to upsell his services. If he tells you that you need something done, you should listen to him. He puts himself in your shoes and really cares about your pocketbook. He's willing to work with you on creative solutions as well. Case in point. Last year the dash display on my car failed and I was facing a $500+ dealer repair bill. I did some research and found out it was a very common problem and that a cottage industry had sprung up to help. Next step, talk to Steve. He agreed to help. More research. I picked a place in Eastern WA to do the circuit board repair. I took the car in to Steve the next morning. He disassembled the dashboard and gave me the problem circuit board, which I immediately sent off for repair. It was repaired the same day they received it and I got it back the next morning via FedEx overnight. Steve reinstalled it the same day and reassembled everything correctly. His total charge -$80. He also stored my car safely for a couple of days at his shop (it wasn't drivable). My total cost - less than $250. Steve has maintained our two older cars in great condition for almost 4 years now. I'm a total believer in running them forever if I can, as long as the result is a safe, reliable and dependable vehicle. So a top notch mechanic is a must for me. Trust me on this, Steve's among the very best. read more

I started having problems with my 2003 Honda. It would rev really high going up hills. I went to one or two places to find out the problem and how much to fix it. The other places simply said I needed a clutch and how much it would cost. But when I asked questions about my car I only received half answers and I would leave feeling I've wasted their time. I meet Steve at cascade park auto he quoted me a price that was a little less than the other places but more important he explained to me what a clutch was, How it worked, And why it was failing. I know can be a pain about questioning everything but I like to know where my money go's and cascade park auto helped me feel good about something I know little about. I'll be taking my car there from now on. read more

I had unfortunate car trouble. My heater decided to break on me when we got a bunch of snow here. I called, and was told to bring it in, and they could tell me how much it would cost. I was told while was I was there how much, and we agreed they'd call me if it was going to be more money. I authorized the initial repair, with the understanding that they would call if it was worse than they thought. I was told it would be several hours to get fixed because they had to wait for the part, and they didn't know when the delivery would show up. Got a call about 1.5 hours later, (about 4 hours before I was expecting the call) and was told it was done. I then asked how much it came out to, and it was good news from there. First, didn't need to wait nearly as long as we all assumed, they got the part early. Second, it was only the one smaller thing that needed repaired. Third, was even less money that I was initially quoted since the repair went so smoothly, about 25% less than what they told me. The heater is working great and I couldn't be happier with the service and the actual work done here. I would recommend them to anyone. Thanks again! read more

I just moved to the area, and needed a lot of work on my 2007 Jeep liberty. I searched Yelp and found this shop. The reviews seemed to good to be true, but I thought I would try them out. If you could give more stars for a review, I would. Because of the amount of work I had done, they had the car for two days, and it was worth the wait. I asked them to call me when the repairs reached a certain dollar amount, and they did that. No surprises when I picked up my car. Steve got everything done and I feel it was at a very good price. I have taken cars to repairshops for 50 years and can tell you that Steve will do great work at a fair price and will only do what needs to be done. There was no attempt to upsell, or suggest additional work. In addition to doing great work, Steve and his staff make you feel as though you are a friend, and that they really appreciate your business. You will not go wrong take your car here. read more

Outstanding work and service! Steve is a great guy who knows his stuff and treats you fairly, They have worked on multiple vehicles for me and I couldn't be happier. read more

Had a coolant leak and my wife and I were planning to leave for California that night. We went to Cascade automotive, and in 2 hours the leak was fixed and we didn't have to change our plans. read more

We've been having an issue with our Yukon that was only intermittent. I stopped in at a couple of other shops and they either said to come back when the problem was happening or wanted to charge me an arm and a leg just to take a look at it. Enter Steve, Reba and the Cascade Park Automotive crew...pulled in and they had a diagnostic code within 5 min at no charge. They offered to take a look at it right then even though all of their bays were full. Steve was thorough and honest--he told me exactly the part of the car that was giving me the trouble and suggested that it might take "quite a bit of time to diagnose it"--this scared me a little, but true to their motto of being an alternative to expensive dealerships, Steve charged me only $99 to check everything out thoroughly. He gave me a fair estimate for the proposed repair, but also thought that he may have fixed it just by doing some cleaning/repairing of wires. He could have easily talked me into going ahead with a more expensive repair, but suggested we try to drive it for a while first and come back if it was still giving me trouble. Honesty, integrity and a friendly shop--not things you'll find often in an auto repair establishment--but things that Cascade Park Automotive embodies every day! read more

I am very happy and satisfied with the work that was recently performed on my vehicle. I will continue to use Steve and his group for my future automotive requirements. read more

The fact that every review on this page has five stars speaks for itself. Rarely will you ever find an automotive repair shop that every customer is happy. From start to finish Steve has been amazing to work with. He's honest, reliable and knows how to treat a customer. Highly recommend it!!!! read more

I just wanted to give Steve and his crew some serious kudos. I had been dealing with an issue with my F150 for close to 6 months and after visiting two other auto shops with no help I found Cascade Park Automotive. When I called around looking for quote Cascade Park Automotive had great pricing and Steve listened patiently to my description of the problem. He explained to me what he thought it could be and what he would do to fix it. I had to relay the information to my husband and Steve who was very patient and knowledgeable and was able to explain everything until I understood it clearly. After he completed the work he discussed with me (replace spark plug, check coils), he still saw subtle codes on the computer and felt that there might be a slight issue with a fuel injector. I agreed to have him replace the injector. When he was done, he called and told me that he didn't feel the injector improved the number of codes or the feel of the ride and ended up not charging me for the injector. It had been 3 weeks and the truck is running great. I can not express my thanks and gratitude enough. I am so happy I finally found a honest, helpful, pleasant person and company I can take my vehicles too and feel completely confident in their motives and work. Thank you Cascade Park Automotive! Thank you Steve!! read more

Steve is the best. He's made long lasting repairs to my 06 element and 98 Avalon. Very quick turn around times ; most often same day service ,which is pretty much unbeatable. We had a tricky issue with my Toyota where it wouldn't start intermittently and he found out that it was a problem with my key. Even after spending time diagnosing the problem throughout the day, he simply charge me for getting a new key made for the ignition with no extra labor A top notch technician who's honest and has integrity? Like I said: THE BEST. Period. read more

My daughter's car was having trouble in the Vancouver area and I do not live in the area...I was not in a great position to help...sent her to Steve at Cascade after reading the positive reviews....it's not often enough that you run into really honest hardworking people but this is the place...She got there around closing time and Steve checked over the car, drove it and had another one of his guys drive it to help diagnose problems and had her out of there, everything working great and in time for her to get to the airport...all at a very fair price...he cares...all you could ask for...and so hard to find! Definitely recommend Cascade to anyone. read more