Came here for tires to be installed on my new car with wheels that have 5,000 miles on them. Original tires on the wheels from the factory. They damaged every wheel. Every wheel has these gouge dots that are deep in the aluminum. They also didn't remove the factory wheel weight adhesive and lazily stuck new weights on the old adhesive. In conclusion they damaged every single wheel and did a lazy job. Very sad work. read more

Richey's Points - Damaged wheel barrel on all four wheels. - Tires Near Me - Vancouver, Washington

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We were extremely impressed with the service at this shop! We ended up there randomly because our Ford Explorer died within walking distance of the shop. When our mobile mechanic was unable to diagnose the problem they agreed to take on the repair. They loaned us their car pusher to move the Explorer from the Walmart parking lot where the SUV had come to rest. They were genuinely interested in the puzzle of the problem. The shop manager even purchased the needed part after hours to have it ready for the next day. The price was reasonable and the repair was quick. We have found a new repair shop! read more

I've been taking my Scion xD to Richey's for years now. They've always been straightforward, trustworthy, & competent.

Overall, Richey's Point S is an excellent place to get a wheel alignment. Service is very friendly and prompt, and prices are reasonable. I also especially appreciate the detailed, two-page, full-color printout showing the pre-alignment and post-alignment values. It was also fun being able to play an original. vintage Pac-Man machine in the sales office while my car was being worked on. The only thing keeping Richey's from earning five stars is the layout of the building and the shop. Checking in for service requires customers to walk into and through the work area, easily getting into the way of the mechanics and technicians working there. One must also keep a good eye on their path as there are many trip and fall hazards. Also unexpected was a very large dog behind the counter in the sales office, and for those with animal allergies, this could be a big problem. Overall, though, I'm very pleased with Richey's, and will keep them in mind for future service needs. read more

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I've never dealt with a mechanic shop so lacking in morals, honesty, or basic human decency! From the moment I walked in, it felt like they were more interested in squeezing every penny out of me than actually fixing my car. They lied about the repairs needed, grossly overcharged me, and showed zero kindness or respect when I questioned them. Communication was nonexistent, and every promise they made turned out to be false. IF you VALUE your TIME, MONEY, and SANITY, do yourself a favor and STAY FAR AWAY from this place. Unprofessional, dishonest, and downright heartless -- A TOTAL NIGHTMARE EXPERIENCE especially from one employee by the name of Javier Seranno!! read more

I got tires here over a month ago, and when I ended up with a screw in one, they fixed it for free! It was super quick & no hassle. The tires are great quality, and the service was fast and friendly. :) read more

My go to tire shop in Vancouver. Honest and quick service. These guys take care of their customers and do the right thing. I'd say they're the best tire shop in Vancouver. read more

I came in to Richey's after Walmart didn't have the staff to be able to install my new wheels and tires and all I can say is I wish I would have known about Richey's beforehand. I'll buy all my future wheels and tires from here and I'm so glad I saw their location on my way back home. Dave and his staff were super helpful, they were friendly, helpful, answered all my questions and overall went above and beyond! Can't say enough great things about them. Immediately a lifelong customer! read more

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Highly recommend this place. It's everything you want from a neighborhood mechanic. Fast, professional service, competitive pricing, and good customer service. My wife has always insisted on taking her car to a dealership to get it fixed, but Harold changed her mind. Richey's is the best! read more

This company is beyond A+. In the past 6 months various family members have had car/tire needs. Everytime, the team has been helpful, generous, correct, and honest. The most recent incident was a tire on my car. It had gone flat. I brought it in to Richey's. They immediately put it in line to be worked on. Shortly after that, they called, and explained that the tire was fairly new and from another shop. The mechanic put the flat tire in the trunk of my car and suggested I take it to the other shop, as the tire was likely under warrantee. He was correct in his assessment. Which is very honest and generous. Most other shops would have changed the tire, charged me, and sent me on my way. I wouldn't have known the difference. When I went to the shop that originally sold me the tire, I told them the story of the mechanic from Richeys. They were as impressed as I was. Our family was already committed to Richeys from their great work over the past few months on our other cars. We are definitely customers for life. If you want reliable, honest, dependable car care Richeys is your answer. read more

We have taken our cars here a few times for simple oil changes to engine work and each time the experience has been amazing! Everyone has a positive attitude and treat customers with respect, kindness, and a great sense of humor. The pricing for work is fair and the amount of time to wait is reasonable. We plan on bringing back one of our cars to get new tires next year as well. We highly recommend Richey's for any auto work you might need! read more

Really professional and courteous. Got me in right away. I was inclined, however, to tell them after taking to another shop they missed what I went in there for. Yes there is a noise and yes it is the transmission. Ya gotta close the window and drive it around more. At least I think that's how they missed it read more

Been here for the 3rd time now and they are always quick efficient. I might have bad luck with tires also cause I've been here that many times. read more

YES!! Had a leaking tire and a crazy barking dog in the back of the car. They said No problem! Bring it in, and I got the tire fixed on the spot! So happy they're in the neighborhood - found my auto repair shop!! And my dog liked them too! read more

Richey's Points - Tires Near Me - Vancouver, Washington

After my car was repaired from an accident I was still hearing a noise when I would go around curves, but it was really hard to hear or reproduce to show someone. I brought my car to these guys and even though the noise was very minimal, they took me seriously. We took my car out on a test drive to try to make it make the noise and the guy was able to do it thank God! they ordered part and fixed it up the next morning as soon as the part was there. I couldn't be happier with their expertise and efficiency of getting my car back to 100%. I will definitely be coming back to these guys in the future should I have any troubles. read more

Called the shop right away once I found out that I had a nail in my tire and they were so helpful. I feel like they were really fair on the price and made me feel OK with the situation. I will definitely come back to these guys, very professional! I highly recommend them. read more

Richey's Points - Nail in my tire - Tires Near Me - Vancouver, Washington

Absolutely don't recommend this spot to anybody they rip off the elderly,horrible customer service they treat you like animals especially this one worker, he needs to stop letting his problems from outside of work effect his customer service absolute d bag do yourself a favor and don't come here. read more

I have been a customer at Richies for three decades. Sometimes for tires but mostly for automotive repair. Yesterday, I took my rest0-mod classic car in to make an appointment for air conditioning service. Duane met me as I walked into the shop and asked to take a look. Harold came over and with in five minutes had started servicing my AC unit. 20 minutes later it was blowing ice cold air!!! If you want superb automotive service from an HONEST mechanic, you will never do better that Duane and Harold at Richies Point S. Michael Roberts Vancouver, WA read more

Great quality tires and the service is terrific. Friendly staff who really know what they're doing and have always given us great service and a good price. They're the only place we go for tires for both our cars. read more

Sunday's most tire shops are closed. Richey's was open. I was on my way to a meeting was on the freeway and my tire light came on. It was raining pretty hard and as I pulled up, Harold was inside waiting to see if I needed assistance, he saw I did and came out to help. Nathan came and immediately helped put air in my tires and did it with a smile even though he was in the middle of changing tires out for another customer. These guys cared and it showed. So thank you Harold and Nathan!! I'll be back when I need anything for my vehicles. God Bless. read more

I had a fast leaking flat on the way to work this am and pulled in about 7:45. The guys opened the door a few min early and put me in line behind the guy that was already waiting for a flat repair. They were friendly, repaired the tire quickly and rotated them all for free. I'm a point S customer (the dalles) but didn't have my paperwork but he said "no problem, I'll take your word". It's hard to find good customer service these days but I have never been disappointed in Point S and this was no exception. read more

These are the best mechanics and best auto shop you could ever ask for. They are kind, honest, and always so helpful. Ken just replaced my windshield wipers and was so patient while showing me how to do it myself for next time. 5 stars isn't enough for this business! read more

Great tire shop! They were very helpful and efficient. They got us in on a Sunday before a holiday and it was fairly quick in and out. Prices are very fair! read more

Just had an unfortunate interaction with the manager of this business. I had a complaint/inquiry as to why an inquiry wasn't followed up with a call today. The manager was immediately irritated and told me to read the sign about the complaint department. It stated "Complaint Department 300 miles North". I was very respectful and not combative. He told me that he didn't want my business. This is a $3000.00 cash sale. We have bought tires for multiple cars and have used them for repair. I don't expect them to fall all over themselves but I do expect to be treated in a respectful manner and not be walked out on. I will be looking for another place to spend my money. read more

I had a front flat tire and it was close to my work. I went there without an appointment and just told the front desk that my tire was flat and I mentally prepared myself to pay for a new tire. They told me they would take a look at my car and I wasn't concerned with how much time they needed. They told me it would take around 45 minutes just to get it inside with a technician. I was totally fine waiting because I didn't even call for an appointment. I proceeded to walk to my work around the corner and after the suggested time called me and told me that the car was ready to go! The tall gentleman at the front counter told me they took the car in (even though it was busy) saw that it needed a repair of the tire itself and saved me the headache of paying for a whole new one! I was so amazed at the courteous service and the authenticity of the staff I took it upon myself to give them a genuine review of how I was treated. I will definitely go there again and they totally earned my business in the future. 5 STARS A+ read more

I have had some major issues with our older cars this past year, and it could have been a disaster if I had brought them to mechanics I don't know or trust. Harold, Duane, Matt, and the entire Richey's team are absolutely the best-kept secret in Vancouver! These guys are top-notch, and surpass a 5-star rating! They pinpoint the issues going on witb the cars, give us options on repairs, and leave us with no surprises so we can make informed decisions. We wouldn't go anywhere else! read more

This place sucks. I came in for oil change and they told me I have to wait a week. Jokes on you going somewhere else who actually has nice service maybe add a smile to your face and you could get some customers . read more

They are knowledgable but theyre customer service skills suck. After paying $700 the first visit and $900 the 2nd visit, the way I was treated was awful. Harold and Dwayne need to learn how to treat customers. Absolutely awful and uncalled for treatment. read more

We blew a tire on our camper while driving on the freeway a few miles away. My husband put on the spare so we could get off the freeway and have it looked at. We first went to firestone because it was the closest, I was leery because they had only 2 stars and bad reviews, and was unfortunately correct. My husband went in and right away he said they said they didn't have camper tires, even though he was looking right at them, and then they told him that nobody would and we wouldn't be able to get them fixed. We left and called this place, the man on the phone said they could have us in and out quickly. We pulled in and were serviced right away with four new tires and balance. Two guys worked on our camper to get us going right away. Great place and even better service, we were thankful for them to be open on a Sunday and willing and able to help us!! Thank you to Point S Tire & Auto Service!!! read more

Faster than a speeding Lamborghini, more powerful than a 18 wheeler, able to help me out on a Sunday morning. Look just off the highway blah blah blah it's Richies tires to the rescue. My son who had recently gotten his learners permit Enter the Octagon! Giant empty mall parking lot. Rows and rows of invisible cars. The perfect place to practice driving. I cut my chops in a Kmart parking lot the same way. So after dozens of passes up and down the empty aisles I told him to make one last pass around a planted end Island . Awwww shit a little too hard on the right turn! Bush one car zero. http://www.yelp.com/biz_photos/richeys-tire-factory-and-auto-care-center-vancouver-2?select=UsJ-qB9fg5hryBFEDrGmkQ Blew out the sidewall on the right front tire of the rent-a-car. So I did a bit of Yelping and found Richey's Tires not too far away so after my son got a lesson on changing tires off we went. These guys rock! http://www.yelp.com/biz_photos/richeys-tire-factory-and-auto-care-center-vancouver-2?select=veZir-L_idQFjXzSPqPDkA They had a new tire mounted, balanced and on the car in 5 min! I kid you not! And the $100 price tag was very reasonable. I highly recommend this shop! read more

This place is amazing! They helped me out in a huge bind while I was driving north from San Diego. I hit a nail and my tire was losing air fast. Not only did they patch it for me quickly, they got me in no questions asked in an emergency. Fantastic customer service!!!! read more

WOW!!! Went to a tire store up the road and they wanted $930 for 4 new tires and a alignment and balance. Here it cost me only $650 and the tires have a 50,000 warranty!!! The $930 tires only had a 30,000 warranty....so the way I look at it was that I got a smoking deal! FYI they also have amazing coffee across the street while your waiting. Keep it up guys! I'll come back whenever I need car help. read more

Richey's Points - Awesome tire center! - Tires Near Me - Vancouver, Washington

Honest auto shop with personable employees. Will definitely be taking my cars here from now on!

These guys are awesome! My wife got a flat tire they were able to take us right away. They fix the tire with no issues. Highly recommend them for my next tire swap. Great customer service. I felt like I was being taken care of verse is just another number in line. read more

I strongly recommend this shop especially Harold Taylor! We had an emergency on our way back from Portland OR to Seattle WA. Engine started making some noise and I wasn't sure we could get home safely. It was Sunday evening and not much repair shops were working in Vancouver. Hopefully Richey's was still open. Although it was 30 min before they close, Harold agreed to take a look without without any questions. They run diagnostics and made everything they can to for me to get home safely and without destroying my engine. Everything worked well and we got home 3 hours later. Guys, you are awesome! Thank you so much! read more

Been coming here for a few years. They work quickly and the price is right. No hassles and they usually have a giant dog (like the one from sandlot) behind the counter which is a plus. read more

We were passing through on our way home to seattle and had a check engine light come on. I was kind of freaking out about being able to make it home. Duane at Richey's agreed to run a diagnostic on it right away, even though he was booked up. They gave me a printout and explained it and sent me on my way (it wasn't anything major enough to stop me from getting home). They refused to charge me for their time and effort. Thank you Duane, and everyone at Richey's S. You are good people. read more

Since the pandemic we've put very few miles on our car and that meant we hadn't taken our car in for service for at least 2 years. I made an appointment to have the car checked over and fixed because on occasions it wouldn't start. Left it at 9 am and picked it up the next day at 6 pm I think. When I picked it up the mechanic explained all that was done and why. It is the kind of information I love to get from a mechanic. It tells me they know their trade and that they want complete customer satisfaction. That's me, once again a satisfied customer. read more

Had a flat on the way to a job early. Since we ran down the battery waiting for open, they helped me jump it and got me in right away; out the door in 30 minutes. THANKS RICHEYS. read more

Richey's Points - Getting two for the GTI. - Tires Near Me - Vancouver, Washington

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Man I love Duane and the crew at Point S! They've kept my little Hyundai up and running past the point that I thought it was past saving! They're always super patient with me and my car ignorance too Thanks guys, you rock! read more