Said he would fix the window trim before we purchased the car. THEY DIDN'T…read moreSaid they to call them before we got there and they would fill the gas tank. THEY DIDN'T Sent us off of the lot without a trip permit, nor plates. (We should have checked, but when we realized that we were driving illegal, we called and asked for a trip permit nor, we were told "No"

Randy is a wonderful sales person very knowledgeable and friendly they had fresh plums from their…read moretrees

Raul Cruz took the time to help me get a loan. He explained every detail of the loan for me…read more Highly recommend!

Awesome customer service. Helped me out surprisingly after being denied elsewhere. Raul was nice…read moreand very helpful

I don't have an issue with the people at this particular location but I have an issue with…read moreRivermark as a credit union. They are terrible. I've had them for 24 years without any issues but can never seem to get loans from them. I have other credit unions giving me 2.9% interests on car loans and Rivermark wouldn't even give me a loan. Today just pushed it over and I'm done. Try to send money through Zelle and they tell me I have a limit of $250 up to twice a day! They said I can't up it because I don't have direct deposit there anymore even tho I have the money in the account to cover it and my account is active. Like WTF!?!? Why does that even matter. If the money is in my account then why can't I send it! Credit unions are suppose to be better then banks but Rivermark surely is not.

This is a very easy banking office. Always easy to walk in and do the video teller. There is…read moreplenty of seating to wait. Quick and easy. They have three bankers to help you out. B

Unitus is fantastic, and this was my first visit to this branch. Service is prompt and friendly…read more The only reason for this location only receiving a four-star review and not five is that the building itself is not as nice as the other locations, and it has a bit of a crowded and cramped entryway / vestibule. Parking is also a bit less convenient here in that there are only a few parking spaces that don't require customers to walk across the car traffic entryway to enter.

I've been a member for over 40 years. I've financed houses, auto's, boats, you name it. Have…read moreseveral various accounts and utilize there financial services. They have done a great job over the years.

I've been to this location many times but only the ATM outside. Today I went inside. Such a nice…read morelook and the Christmas Tree all decorated was awesome. I had a problem with a new card. Password not sent. So, I had to actually come inside the bank. Like, park my vehicle and walk in. lol. The bank being open Christmas Eve was great for me but they close early. Luckily as busy as they were, the lines were fast. The nice young lady from Hawaii helped me out and fixed an error on my account. Aloha.

We have been with this institution since they opened this branch in Gresham . This last year we…read morehave had nothing but problems and mainly online and phone service. The most recent issue was today. We found a bill pay account I recently set up went to the wrong payer. OnPoint is saying I have to recover my money! They sent money to someone I did not authorize and it's my problem? ‍ maybe OnPoint is now to"big" for this customer.... Update- I have tried for a week to work with OnPoint which was a waste of time . People beware of their bill pay , there are glitches and OnPoint will not take responsibility for those glitches . We now will have change direct deposits and a whole slew of financial information to switch banks

Rose Clark was exceptional- knowledgeable, helpful, concerned. She is a treasure. I'd go to the…read moreGresham Burnside branch just for her!

We went to the other branch north of this one near harbor freight and got horrible service and I…read moresaid to myself no... Chase is better than this... Let's try another branch, we drove to this one and the people were just all so happy and bright and helpful. Way busier, way more efficient, much better customer service... Rose was funny and knew her job like the back of her hand. Had us in and out in 15 minutes, would have been 10 or less if I wasn't asking so many questions, faith restored in Chase due to this branch. Someone from this branch needs to go clean up that shady litter box near harbor freight and show them how it's done. That other branch had me pretty angry. If it wasn't for the excellent service at this branch... One of two things was gonna happen, I was gonna get done what I needed to get done or I was gonna close my half dozen chase accounts and credit cards and start banking somewhere else. You guys are heros and made that other branch look like chumps. I will drive the extra 5 minutes to this branch every single time.