Fast response time and a great company to work with! These guys are always reliable with honest pricing, and they come through when you need them. read more

I could give their NE 121st location 0 stars if I could. I had gotten into a car wreck and my car was pretty much totaled so WA state police called a tow truck. I went to this location to retrieve my belongings but since I wasn't the owner on the car ( my family owns it) I had to do all sorts of things just to get my stuff. Loretta is the lady who works there, and is very rude. I asked her some questions about how to go about payment through insurance (they don't do it!), the storage fees, etc. She answered my questions but it felt like I was just taking up so much of her time. I originally put the car up on Craigslist and OfferUp in case anyone wanted to buy what was left of it. No one wanted it, and so I thought about selling it to a junky car company that would pay me some money for it. But I received a bill in the mail and it was almost $900 worth of fees! I called Loretta back and I tried to work something out with her since that is a lot of money. She basically said that I should have picked up my car earlier or I wouldn't be in this situation. I told her I also have a full time job so it is hard for me to get over there to talk with them. She said she would "honor" one less day of storage as if she was doing me a favor. Today, I spoke with Celina at their NE 65th location. Celina was prompt in messaging me back and trying to work with me. She was extremely polite in her email, phone call, and in-person. She actually has some empathy for people which is nice. I got everything situated and just gave my car to Triple J for less than $900. I just paid the tow-in, two extra day of storage and tax. I just had to bite the bullet and pay $570 but it was better than $900. I appreciate Celina for being kind, proactive, and meeting me in the middle. If you can, avoid their 121st location. They lack professionalism and empathy. I understand they have to run a business, but I think they could use some extra training on boundaries, ethics, communication, and empathy. read more

My truck got towed for having expired tags yes I know makes sense but they could left a warning on it instead of just taking it..... I called them that same night they said if I wanted to pick the truck up I would have to pay 150$ extra or I can wait till morning and pay 75$ they said each 24 hours the truck is there at the yard 75$ will be added. The truck was not even there for 22 hours and they still charged me 75$ extra.... I told them about it then they come up with some dumb BS now saying each 12 hours it goes up half of the 75$ but yet still charged me a whole 75$. To get my truck back I paid 490$.... Yea such a scam dumb retard workers too. read more

I called just for some advice because i dont know how to go about getting my car out of impound and the lady who answered the phone was extremely rude didnt help me at all pretty much told me i was screwed and ti forget my car! If you dont like your job that much then get a different one but dont reunion everyone elses day because your having a bad day!! read more

Tammy is a HORRIBLE human being!! She yelled (screamed) at me each time I tried to speak a word to explain the curcumstamlnces, told me to "STOP ARGUING!" if I so much as breathed. Kept adding $$ to the bill the more angered she got. Then finally told me she would accept $500 cash if we paid by friday!?!? For a car we asked to be towed away and no longer wanted. My brother passed away and my son took care of his belongings to help my 85 years old mother as his beneficiary. This included my brothers car. My son registered for temporary tags on the vehicle to transport my brothers belongings to and from oregon/washington over a month period. The vehicle then sat in our culdesac since. Triple J's came to tow away. We spoke with the tow driver and police officer on the scene. We were happy to relinquish the vehicle and asked the tow driver if there was anything they needed from us to which he replied "no" and that they will "likely send it to auction and get the money for the value of the car". End of story...or so we thought. Recieved an outrageous bill in the mail!?!?! For my son (listed as the registered owner in washington???) Not the legal owner (my deceased brother in oregon) Now they want $900 from my son (and the bill keeps growing) for a vehicle we relinquished to Tripple J's to take to auction. Not only devastated over the death my brother but now being traumatized by Tripple J's Towing and Tammy the Evil Angry despicable excuse of a human!!!! read more

Needed a tow and from Receptionist to the Driver all employees are first class! John helped me push my (no start) car into a covered area and was very kind. Will use exclusively in the future. Honest price given upfront and no suprises. THANKS Tripe J Towing! Sam Clark read more

Sam is an amazing tow driver. He helped calm my niece down. He was very knowledgeable. I was actually more than happy to pay a tow bill for the first time ever. I highly reccomend theses guys and especially Sam. Thank you so much Sam read more

The woman who works in the front office is a horrible human being. We were involved in an accident a few days ago through no fault of our own, and had no choice but to have our car towed by this disgusting excuse for a tow company. We did not chose them to tow our car, the police department did. Guess how much our bill was for storing the car for ONE DAY and the local tow... $250!!! We don't have that money to spare at the moment, and the car is totaled. Payment plan? Forget about it. This place has no soul. Even though we signed the title over to the tow company, we were told we would be charged $65/day every day until we pay that $250. How is it that WE are responsible for the charges AFTER WE'VE ESSENTIALLY SOLD YOU THE CAR?!!! Disgusting attitude from that horrid woman. How do people like her sleep at night? read more

This business is highly unprofessional and quite frankly a scam. We asked to pay with check they agreed until the last minute and then refused to accept payment. If you are reading this review and they have also done you wrong be sure to file a complaint. Here is how to file a complaint. Copied and posted from the WA DOL website. 1) Complete a Dealer, Manufacturer Services and For Hire Complaint form. 2) Enclose all of the following: 3) A detailed explanation of your complaint, including dates, other parties involved, and a summary of efforts you've already made to resolve the problem. 4) Describe events in the order they occurred. Copies of all documents related to your complaint. 5)Submit your complaint and all supporting documents by: Fax: 360.570.4953 Email: dealers@dol.wa.gov The sooner you report them the better! They are a auction and tow yard so don't let them fool you. They can be fined and investigated. read more

Sam is AMAZING! He needs a raise and then some. I can't express how thankful I am for him and for the towing service he provided. He was quick and very understanding. Thank you! read more

Jake was awesome at removing my junked non running car. They showed with the check and performed an excellent job at a difficult tow. Great service! Thank you guys! Sean read more

Triple J saved my husband and mother in law Saturday evening after another towing company left them for 6 hours on the side of i205. I want to say a huge thank you for your quick response time after my husband called you! You guys were a bright light after a very dim afternoon! Our family would highly recommend Triple J! Their customer service was superb! read more

Our daughters car was stolen from Lloyd center December 29, 2017 She was asleep when the Washington state patrol called her last night 12/30/2017 around midnight telling her that her car was just found in Vancouver, Washington. State patrol told her it was towed by (heres their new name they should think about changing to TRIPLE THEIR FEES J TOWING, ORCHARDS WASHINGTON) he gave her the phone number as to where she could pick it up. When she called TRIPLE THEIR FEES J TOWING,she tried asking the incompetent receptionist about her car and the only concern the dippy lady had was that the cost will have to be paid first! Our daughter tried to tell her that the car was stolen the night before from the Lloyd center and the car had just been towed 15 minutes from when the Washington state police called her. TRIPLE THEIR FEES J TOWING is only interested in what they can ripoff from everyone they see, especially the victims! The so called receptionist as rude as she could be told our daughter on the phone, which was on speaker, there will be an added $88 to the $175 charge because they would have to open the gate! Really why was it not towed to one of there 24 hr locations! The receptionist also decided to get flip by saying there will be more charges! Insurance companies will pay it back, that's why we can charge what we want! By 1am we had enough of the charges, inept and uncaring receptionist at TRIPLE THEIR FEES J TOWING! Of course by the time my husband got our daughter over to pick up her car, she was told she did not notify them she was coming and there will be additional charges plus they will have to wait because the car was not drive able, it was involved in an accident! The stupid clerk at TRIPLE THEIR FEES J TOWING didn't tell her any of that on the phone! Our daughter told her she was on her way over! The owner of TRIPLE THEIR FEES J TOWING, told our daughter his inept receptionist would never treat anyone in that manner! He was then told there were witnesses to her behavior but his response was "well I don't know then", he proceeded to complain about how his day was very busy and how his back hurt! Our daughter works 40hrs a week at a job where she is continually harassed, belittled by management and has to deal with rude obnoxious customers. She bought this 2012 Volkswagen with her own money because she is a responsible adult. To get this kind of treatment is appalling! Many more reviews to come! Thanks TRIPLE THEIR FEES J TOWING, IN VANCOUVER WASHINGTON! read more

Romeo is the best. Towed my 90 Honda Accord that only has about 3.5-4inches of clearance. Phone customer service is AWFUL but bare with them. I would use them again in a heart beat. read more

These people are NOT interested in helping you and NOT smart enough to help themselves. The dispatcher doesn't know anything about any of the geography around here. She asks every question 2 or 3 times because she doesn't seem to understand. They wont send you a truck if MIGHT be raining or snowing where you are or if its in any way inconvenient for them. When you point out this isn't good service they insult you. GET AAA Another review here is similar to mine read more

If I could give less that one star I would. Don't even bother dealing with these incompetent morons. You're better off just leaving your car there and buying a new one. read more

Triple J offers professional towing at reasonable rates. I know the owners personally and they are very dependable and trustworthy.

This place is so crooked, When we showed up and asked to remove our radio they said that we couldn't because of insurance reasons. We were told we would need to tow the car off the property in order to take our stuff out. The car was beyond repair and they suggested we sell it to an Auto wrecker they work with. The auto wrecker guy shows up and says that we can only take the radio IF we bring him the factory radio, then instructs us to pull the radio out of the car WITH IT STILL ON THE PREMIES!!!!! So, now that we are selling the car the vehicle that is on THEIR property all of a sudden no longer has insurance ties?! I call BS, Don't use this company they a crooked business read more

Triple J were the bright spot in getting a vehicle I purchased, to the terminal to be shipped. The shipping company I hired were the most incompetent group I have ever dealt with. But after calling Triple J myself to get it to the terminal, they stored it for me overnight and brought it to the terminal the next day. Great job! Much appreciated! Would recommend this company to anyone! read more

These guys were awesome. They got there fast - 30 minutes., the price was reasonable and they were very courteous. The driver even insisted that he unhook my truck and then pick it up again so it could go in the driveway facing the direction that I wanted. He even gave me free advice as to how I might fix it. I would recommend them all day long to anyone that asks. read more

I have never had such an awesome experience with a tow company before this! My husband's car dies on the freeway exit off 205 at 117th. At 3:46pm I called and the very friendly and calming dispatcher told me it would be about 40 minutes. I asked her if that was normal, and she said "I don't know about other companies, but for us thats a busy estimate". She took our info and by 4:06pm Jake was on the scene. Jake was incredible! First of all, its his day off. He was turning in his truck when our call came in. He came for us anyways. He was professional and amazing! I will only be calling Triple J Towing from here on out! read more