I've bought and sold cars before, but this was my first time having one shipped. For those new to…read morethe process like I was, Kathy doesn't own the trucks--she's a broker who finds a carrier for you. I had three companies cancel on me last minute for what I suspect were BS reasons. When I finally called Kathy, she discovered that one of the companies I originally chose was trying to undersell my order, which likely led to my bid being ignored and the cancellation. Kathy found me a truck the same day I called. I-5 Transport picked up my car in Portland, OR, and delivered it to San Diego, CA, in just two days, which was great! The trucking company itself wasn't the best at communicating changes during transport, but that was out of Kathy's control. Despite the challenges, she did an amazing job handling everything--and my anxious self!

Highly recommend! Kathy helped me figured out how to transport my Acura SUV from Seattle, WA all…read morethe way to South Florida in an enclosed truck. She made the process so easy -- especially since I wasn't familiar with it -- and really helped take the pressure off. Thanks to her, I was able to focus on all the other moving parts involved with a cross-country move.

Amazing experience overall…read more Total Care Trans was recommended from a Porsche PPI shop, and I'm so glad I went with this company. Antonio was my contact person, who was amazing and always available from the beginning to end. I was getting a car shipped from NC to CA, which required careful planning. They were flexible with the timeline, and the car arrived in just 5 days from the pickup date. The driver, Todd, was also very courteous and readily available. The car arrived in fantastic condition. This was by far the best cross country car shipping experience. Thank you!!!

Total Care Trans did an amazing job delivering our vehicle! Elwood was very professional and…read moreupdated our vehicle transport every step of the way. He's a great guy to work with. Mike, who was transporting was great as he let us know where the car was at all times. He had a very clean and enclosed trailer and took great care of our vehicle. I highly recommend this company for any transport needs! Thank you for the great service!

EDIT TO ADD: I am not a "carrier" I am a customer. Proof of payment. Unsure what Jeff is talking…read moreabout carrier? My initial review states I had additional vehicles I was going to go with them for. Jeff is rude.

Never, ever use this company!!!! Ellen could not find a truck to transport our vehicle in a two…read moreweek window when we needed it . We attempted to move our vehicle the following month and they completely ignored us and would not communicate with us. This is not how business is done. We found two other reputable companies that were able to get the job done for us. This company is the worst and does not deserve anyones business!

Delivered my car from portland to Texas in 5-7 days. Very great service. Kept me updated all the…read moretime. Made my move easier. Recommend to anyone who is moving and need there car brought For me I was happy also about the fact that I had 3 cars and they brought and picked up all 3 same day no scratches great condition.

Their drivers are reckless, driver used the emergency shoulder in traffic then merged without…read morewarning almost hitting a motorcycle and 3 other cars then used horn and flipped people off when they honked at him.

From the owner: Auto Transport Services, 25 Years of Service, low cost shipping.read more

Picked up when needed and made a cross country trip in 6 days! only downfall was drop off time of…read more11pm, other than that great experience will definitely use again.

I am so impressed with Diesel Auto Express! Everything went so smoothly - better than I imagined…read more This review will be long but if you are like I was, you may be so nervous about this process. I was so stressed! I'd never done this before and after all the YouTube videos I watched from this one guy, and after the research I did, I didn't know what to expect other than a stressful process with things going wrong - but I need not have worried! So maybe this review will help you if you are thinking of car transport. I went through a broker - Montway, who did great but Diesel Auto Express is the star here and they did all the real work. I will be reviewing Montway separately. I booked about 2 1/2 weeks before I needed the car to be shipped. I gave the 5 day window, which was April 28th. Montway indicated that my credit card would not be charged until the driver/company was assigned and that's exactly what happened. A few days before the 28th, Montway contacted me that Diesel Auto Express would be my driver/company. Soon after that, a driver from DAE contacted me and said he'd be picking up my car on the 28th! That driver had to cancel on the day of pick up on the 28th and I thought, 'well here we go - just like that Youtube guy said about car transport nightmares!" However, a few hours later, another driver contacted me and it was back on for the 28th! Since I live in the WNC mountains, I met my driver at a big parking lot about 10 minutes from me. The whole process was smooth and professional. My driver was neatly dressed, personable, and professional. He took a lot of photos and didn't waste any time at all. Once that was done, I signed on his phone, and my car was ready to be loaded. I did not stay for the loading as the driver indicated it would take a while (it was a huge truck). I was a little nervous leaving before it was loaded but I also felt that my car was in good hands. My driver had said he would be transferring the car to a local driver in Oregon with DAE. He gave me an ETA of 7 days to arrive on May 5. The local driver contacted me on 5/4 - a day early! - and after an initial phone call, we texted back and forth a few times. He gave me an ETA of arrival and sure enough, he was there right on time! WOW! Though I didn't meet him face to face, he was super nice but also professional on the phone/text. Once he arrived at my son's house, it took him just a few minutes to unload my car. Fast and efficient. I had 96 pounds of various things in the cargo area of my Subaru and I was completely surprised that not a thing was out of place - not one thing had shifted! Even something I had placed on top of some boxes was still right where I put it. DANG! That's impressive. No dings or scratches or dents as far as I know - my son and daughter -in - law looked it over for me and we Facetimed while he was unloading it. The driver also took photos. My car arrived just as I left it! I would definitely recommend Diesel Auto Express. They communicated very well - they were nice but professional - and most of all they took very good care of my car.

Reading reviews are important. Even where there were several stars, the reviews can consistently…read moretell you there are problems with poor customer service. I called Portland Car Transport believing they were in Portland because I wanted a local company to do the pickup. It turns out that it was a call center which played into the unpleasant experience. The agents were rude. I had to call back several times over three days for them to finally send me a quote. By the time they got it to us we had to make other arrangements. I was told that they were real busy. Oh well.

My car was assigned a carrier the day after booking and delivered to its destination within three…read moredays. They provided the best customer service ever! I was shipping my beloved car (which means everything to me!), so I decided to go with an enclosed car transport option. It was TOTALLY worth it and the driver was very professional. He was courteous and respectful, driving a beautiful enclosed trailer that would make the delivery and post-delivery inspection process very quick and efficient. My baby (the car) arrived with no damages and even earlier than expected. Wow! I wish I would have found this service sooner. The only issue I had with the company was finding a place to drop the car off. It was a block away (overall, not a big deal) because the driver said the street I was parked on was too narrow to enter/make turns in. This is understandable. Apart from that, everything was perfectly handled!

I had to move my daughter's car from Portland to Orlando. After my usual Yelp search I contacted…read moreCross Country movers. The reply was quick and a specialist number was provided. Nick Golubovic was very professional and helpful. He quickly set me up with the online paperwork and the car was picked up that afternoon!! Hand off was perfect on both ends and the car arrived safely. The price was extremely reasonable. % recommend as they also emailed once the car was delivered ti inquire if I was satisfied.

They got the job done quick! We recently just sold our…read morevehicle to a friend in Nevada and were struggling to find a means of getting it there. Luckily we found this company. Not only was the process effortless, it was quick as well! Out of all places I've called for the same job, it seems as if this was the only company that could get my vehicle shipped out the quickest. We even had peace of mind by receiving photos showing the process of how it would be done as well as updates on where our vehicle was! My friend received the vehicle shortly after in perfect condition. These guys seem to know what they're doing. 10/10

Arron was awesome showed up on time and fixed the problem in no time at all! Strongly recommend…read morethis company

Worked with them for a prepurchase inspection…read more Good: - fast and clear initial communication, straightforwards - very quick to schedule, same day - friendly and easy going - provided photo of an axle leak issue that otherwise nobody had caught Not too good: - as other reviewers have noted, they weren't responsive with followup questions - Expect to get a verbal rundown of inspection results and nothing further in writing, despite what they say - Missed a small oil leak from front crankshaft seal that dealers were aware of and I had also seen evidence of during my own cursory inspection. But it's possible it'd been cleaned up before they arrived... - Mechanic arrived at dealership more than two hours late and I received no notification about this, and my calls asking for an updated ETA were dropped From time of mechanics arrival to when I received findings, the inspection took between 30-45 minutes including a test drive.