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    Auto Relocation Specialist

    4.4 (31 reviews)
    Closed 7:00 am - 6:00 pm

    Get a quote

    Response time

    10 minutes

    Response rate

    100%

    Services - Auto Relocation Specialist

    Drive-away vehicle shipping

    Enclosed vehicle shipping

    Open top vehicle shipping

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    The dent and crack
    Dean W.

    The pros: relatively easy to deal with and not expensive. The cons: car was delivered a day after the point that they called to say it would be delivered- Saturday instead of Friday since they're closed on Friday - no communication about delay until driver called me late Saturday afternoon. Car was delivered in the evening and driver was in a hurry so I missed some damage to the car because it was dark and didn't take time to do a thorough inspection. When I did notice the damage a week later - it looked like a rail hit the rear roof of the car causing a small dent and cracks to the rear brake light above the window. I sent a note to Kathy when they sent the 'your car has been delivered notice', about two weeks after that, but she replied that, since I didn't note it when it was delivered, she couldn't do anything about it, plus she didn't see how that could be caused by the delivery. Really? That kind of damage could only be caused by a heavy rectangular rail hitting the rear roof of the car from above...hmmm, like a trailer rail on an auto delivery truck striking one of the lower cars...but you can't imagine that? Sure didn't happen from a coconut falling on it in Florida... Should have used a more reputable, more expensive service like we did for my other car, where they guarantee the damage free delivery, even if you don't discover it until later. Did get an answer back saying it's the carrier's responsibility, not the broker's and that they'd send me the number...but since I waited so long it will probably not be taken care of. Just be warned if you use them...do a super duper inspection before and after (with pix preferably) and don't let the drop-off driver rush you.

    MIchael M.

    Relocating your car is overwhelming. The number of inbound quotes from random companies is insane. So many who can you trust. Many have bed reviews. Require non refundable deposits. Etc etc . Super thankful I found them, and Kathy was super helpful. What a relief to have found a reliable, trustworthy auto transport company.

    69 Camaro convertible

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    1 year ago

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    Kathy L.

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    10 months ago

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    2 years ago

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    2 years ago

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    Kathy L.

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    2 years ago

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    Kathy L.

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    2 years ago

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    Kathy L.

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    6 years ago

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    Kathy L.

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    7 years ago

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    Kathy L.

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    3 years ago

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    Kathy L.

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    9 years ago

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    Kathy L.

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    4 years ago

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    Kathy L.

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    7 years ago

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    3 years ago

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    5 years ago

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    Kathy L.

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    4 years ago

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    Kathy L.

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    5 years ago

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    Kathy L.

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    6 years ago

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    5 years ago

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    Kathy L.

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    4 years ago

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    7 years ago

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    8 years ago

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    5 years ago

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    Kathy L.

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    8 years ago

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    8 years ago

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    8 years ago

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    10 years ago

    Extremely professional , could not of been a better auto moving experience. Highly recommend her.

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    10 years ago

    Everything was a breeze, prompt, attentive, no issues, highly recommend!

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    10 years ago

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    Ask the Community - Auto Relocation Specialist

    Review Highlights - Auto Relocation Specialist

    For those new to the process like I was, Kathy doesn't own the trucks--she's a broker who finds a carrier for you.

    Mentioned in 25 reviews

    Read more highlights

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    Portland Car Transport

    Portland Car Transport

    3.5
    (10 reviews)

    Reading reviews are important. Even where there were several stars, the reviews can consistently…read moretell you there are problems with poor customer service. I called Portland Car Transport believing they were in Portland because I wanted a local company to do the pickup. It turns out that it was a call center which played into the unpleasant experience. The agents were rude. I had to call back several times over three days for them to finally send me a quote. By the time they got it to us we had to make other arrangements. I was told that they were real busy. Oh well.

    My car was assigned a carrier the day after booking and delivered to its destination within three…read moredays. They provided the best customer service ever! I was shipping my beloved car (which means everything to me!), so I decided to go with an enclosed car transport option. It was TOTALLY worth it and the driver was very professional. He was courteous and respectful, driving a beautiful enclosed trailer that would make the delivery and post-delivery inspection process very quick and efficient. My baby (the car) arrived with no damages and even earlier than expected. Wow! I wish I would have found this service sooner. The only issue I had with the company was finding a place to drop the car off. It was a block away (overall, not a big deal) because the driver said the street I was parked on was too narrow to enter/make turns in. This is understandable. Apart from that, everything was perfectly handled!

    Long Distance Movers

    Long Distance Movers

    4.4
    (20 reviews)

    My sister in Portland was relocating to another country and she needed to get rid of a lot of her…read morefurniture and even some appliances and she decided to let me inherit them. She used Long Distance Movers in Portland and they effectively communicated with me when they would schedule to come deliver her stuff to my place I'm SF. Apparently she told me if I wanted to keep all her things to at least pay for their service in which I did. Good thing we coordinated because I just moved in to my new place and needed all the furnishings. I met the minimum for their service and they provided a reasonable contract and in turn everything turned out great! She even told how they carefully wrapped and packed up everything as well. Definitely a great service to use!

    These guys are seriously the best! The last time I moved I hired some workers from the local Home…read moreDepot and rented a truck... Some of my items got broken, some got stolen and my furniture got scratched!!! I ended up having to replace or repair these items and the cost of that was far more than I would have paid to hire a company. For my second move I hired these guys. WOW what a difference! They were super careful with my stuff, had all the supplies I could possibly need and also were super efficient. I will never use another company ever again! These people are literally the best at what they do and because they're insured you never have to worry about your stuff getting broken or stolen! If you're on the fence about hiring this company to complete your move, don't be, the headache and stress you save is well worth their reasonable prices. I don't have enough words to explain how great these guys are! I would give 6 stars if I could!

    American Auto Shipping

    American Auto Shipping

    2.0
    (69 reviews)

    American Auto Shipping took my money and never picked up the car. When I tried to get a refund they…read morerefused and told me to dispute it with the credit card company. This place is fraudulent.

    I received a couple recommendations to use American Auto Shipping, but it's been an absolute…read morenightmare for me. Besides the recommendations, I was also lured in by their reasonable prices and the promise of a free car wash. Below is the timeline of events: Before and around 12/4/2021, I inquired with American Auto Shipping for the service of shipping my family's car across the country. The latest shipping quote I received on 12/4 was for $1669. On 12/6 I tried to accept the quote, but kept getting an error online. I initiated a live chat on the website and Jasmine called me. She took my details over the phone and took my credit card information over the phone for $319. ($1275 due upon delivery). I informed Jasmine that the car was available starting Monday, 12/6 and must be PICKED UP before Saturday, 12/11 because the family member in possession of the car was moving out of Massachusetts on Sunday, 12/12 (therefore, Sunday was not an available pickup option). She advised that STANDARD service should be sufficient because it had a 93% chance of being picked up within 1-5 days, with Monday, 12/6 being Day 1. Therefore it had a high chance of being picked up by Friday, and if it wasn't, I could cancel the order for a full refund. After I signed the contract, I sent an email stating that I was anxious to get the car picked up by the end of the week. Aerin gave me a call and reassured me that 93% of the time, my kind of shipment would be picked up within the time period, and if not, I was entitled to a full refund. On 12/7 I sent another chat to support to indicate my anxiety and stress that the car did not receive any pickup dates yet. Aerin called me again and advised that if they were still unable to secure a shipping company by mid-day on 12/8, I should increase my payment by $200 to increase the chances of getting a pickup within 1-2 days. She reassured me that the vehicle would then have a very good chance of being picked up quickly (93% chance). On 12/8, American Auto Shipping increased the invoice by $200. I did not sign a new contract nor make any additional payments at this time. On 12/10, I received an email saying my order was assigned to a carrier and the pickup date would be between Sunday 12/12 and Monday 12/13 (!!!!!). As I had mentioned multiple times to both Jasmine and Aerin, the vehicle had to be picked up by the end of the week, Saturday 12/11, and would NOT be available afterwards. I immediately tried to call the driver and left a message asking if it was possible to pick up on Saturday, but he did not reply. I called driver's company as well and was unable to reach anyone. I then called American Auto Shipping three times and was passed through a couple representatives before I finally reached Aerin again, who stated that I was not eligible for a refund and she strongly advised finding someone to release the vehicle, leaving it at a dealership, or leaving it in a public place unattended. I attempted to find a friend, but it was too late notice and inconvenient, and I tried to call the car dealership, but was unable to reach anyone to ask if it was ok to leave it. Leaving the vehicle unattended in a public parking lot was not an option for me. With the help of a friend, I immediately made other arrangements for the vehicle and cancelled the shipment by calling and emailing my cancellation request and reasons to the email listed in the contract for cancellation, which was support@americanautoshipping.com. It bounced back as address not found, so I emailed it to Aerin instead at 2:45 pm. We also spoke on the phone and confirmed the cancellation. She wasn't very nice anymore at this point and said that any chargeback would be hard fought by them because they had already fulfilled their service. Absolute BS. On 12/11, I received a voicemail from Jasmine saying that the car would be picked up on Tuesday or Wednesday and if I still wanted to cancel it. I had to laugh. If I had stuck with them, Tuesday or Wednesday would now mean that my car would be unattended in a parking lot for 3-4 days. LOL. In order to have further documentation in writing, I sent a chat to their support team, which was marked as read by a human. TL;DR: The contract states that my vehicle would be PICKED UP in 1-5 weekdays from the first available pickup date, which was 12/6, at the agreed-upon price, or I would be issued a full refund including the down payment. 5 weekdays was 12/10. The vehicle was assigned to a carrier on 12/10 but was not able to be PICKED UP until 12/12, which is 7-8 days after first available pickup day. Then they delayed it until 12/13 or 12/14, which is 9-10 days. Therefore, the vehicle was not picked up within 1-5 weekdays as promised, and according to their contract I am due a full refund.

    Auto Relocation Specialist - vehicleshipping - Updated August 2026

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