Husbands car stalled in the middle of 117. These guys came pretty quick and were super friendly. Cody the driver was super sweet and empathetic which felt nice in a bad situation...even when the repair shop was being a jerk to him, he was super nice. Thanks for the great service! read more

If it were just for rating the tow driver, I would have given Chappelle's Towing 5 stars. However, when we went to pick up our valuables from the car it was a different situation. The receptionist at the front desk was rude and unprofessional. She was clearly on a personal phone call when we arrived at 5:40, she rudely told us "I'm the only person working and I have to do a mail drop, can you come back tomorrow". The next day we had the other registered owner if the car go and get belongings at 5:15 and she tried telling him the same thing. I was very disappointed in her demeanor and how she represented an otherwise great car towing company. read more

This tow company is a joke and basically steal your money. They also damage cars and don't care as long as they get it on their truck for money. read more

O stars...just wanted to let everyone know that at the worst time for my 24 year old daughter they have only added to her grief and are 100% crooked pos's. ​My daughter and her boyfriend where victims of arsen both cars set fire at creekside apartments. Police put up caution tape and told them that it was under investigation. Creekside had Chappelle's tow both cars before investigation was completed. Now they are charging day by day for 2 cars completely burned and no tires to two young people trying to survive that are victims of vandalism. Ridiculous heartless company. read more

This is specifically a review of my tow truck driver, Cliff. My experience was fantastic as he helped me in quite the pickle (a less than preferable location to be towed). He was knowledgeable, kind, and assisted in educating me in what was potentially wrong with my vehicle. I was wildly impressed with his skillfulness and extremely thankful for his help. All my thanks for your hard work, Chappelle's! read more

Just wanted to say thank you! Tyson was very prompt and very courteous. Loaded my vehicle very professionally, and safely. He also put it exactly right where I wanted! Thanks for the excellent service! Craig and Heather read more

Chappelle's Towing is absolutely amazing!!! Tyson was excellent and had outstanding customer service!

For us .. this was not a good experience. had a flat tire around 6:30 AM in 28 degree weather, called AAA & was told they would be there within 45 minutes & they would txt us with updates about time of arrival. 1 hr later, nobody called, texted nor showed up. we called AAA again and they basically said "we don't know why they have not contacted you yet". oh well, we changed the flat tire ourselves .. and found Chappelle's towing to bo absolutely useless to us. They called 1 hr later to tell us they are on their way ... what? ...Useless. read more

1000 STARS!!!! ADVANCED PLUMBING would like to say THANK YOU! When we needed service Chappelles Towing was helpful! read more

absolutely fantastic towing experience. I had a very highly collectible irreplaceable classic car towed. the driver treated the car so great. he didn't use any chains just straps, and watched every move to make sure nothing touched the car in any way. when the car was being strapped down. he draped white towels over the tires to protect the wheels and tires from any marring. he event tied white towel onto the straps for an extra safety precaution incase they came in contact with the car. up most care was taken through out the whole process, and good customer service. this company will now be my go to company for any tows. I strongly urge you to use this company read more

Waited 1.45hr ,was charged $60 to air up my tire,one minute later the tore deflated . And they wanted to charge me another $60 to come back ,after i had told him there guy just left . read more

Hats off to driver Zack for spending two relentless hours, trying to locate a stranded driver we met while hiking on a forest service road, with intermittent cell service, several miles from anything or anyone. The driver chose to stay with her vehicle and we promised to call for help once we got cell service. The weather was unpredictable going from snow to sleet to sun in less than an hour. Zack drove up and down dangerous mountain roads looking to help this driver before she could get cell service to reply to his calls and texts. She was popped out of a ditch with a chain by a Good Samaritan before Zack could get to her. read more

After a nasty flat during on the I-5 on ramp during our 15 degrees and snow, Emo was extremely fast and efficient. He's cheerful attitude and mood put a smile on my face. Freakin wonderful company! He was my bearded angel today. read more

Fast service and care and attention as Emo helped us get to a tire repair shop while we were moving!

Shittiest company out there. My car was towed by mistake. I had correct parking pass and was in my complex tried reaching their spokesman or whoever and was told to go down there and show them "how bad I wanted it back" and then was cussed at and hung up on like 4 times. Oh and whoever Shawn is. Needs to be more professional read more

Awesome service, guy named Jake helped me out in my time of need. 100% calling Chappelles and asking for Jake next time I need a tow. Amazing service! read more