Brought my car in because of noise when starting it up. The next day someone called to say they thought it was the serpentine belt. They quoted me a price and I said OK, repair it. I asked if that was going to fix the problem. He said most likely. The next day they called to say they had another tech look at the car and found the airbox cover broken. He quoted me a price and I said OK , replace that also. The next day they called and said my car. I went to pick it up and because the engine was warm, I didn't hear the noise. The next day I called to ask the manager if my discount had been applied to the total of $667. He said no it wasn't and for me to come back and he would refund my money. Two days later, I started my car and the noise was still there. I went to get my refund and told the manager that I still had the noise. He was working on the refund and handed me the customer copy of the refund ticket and didn't really hear me when I said that "I still have the noise. " All he said was have a great day. Didn't at all listen to me and didn't ask how my car was running. He didn't even look up. But he did make money off of me. I guess that's what he was in business for. Would not recommend this auto shop as I think his prices were high. They really didn't listen to me when I was telling them my problem. All they heard was $. I was very upset and disappointed. Would never go back or recommend them to anyone read more

East Vancouver Auto gets 2 enthusiastic thumbs up from us! Fair pricing, fast and friendly. We towed our car in expecting high cost repairs. Turned out to be much less than we thought (whew). They figured the problem and we are thrilled with the results. Thank you East Vancouver Auto!! read more

I've been taking my vehicle here for many years and my family has been coming here even longer. Great management

My car just stopped working so I got a jumpstart and took it over here just in case. They couldn't find a problem but they did find the light on the ceiling was on so we assume I actually hit while exiting the vehicle. They where honest and took off some of the price. read more

We thought this was a trustworthy place...after acquiring a used vehicle we had them do a full inspection. They came up with a list of items that they recommended get taken care of, and we scheduled to get it done. $1,500 later, we were excited to have a rig in great operating condition! However, the VERY next day the AC blows, requiring another $1,300 repair. Seems awfully coincidental considering some of the maintenance work they did was on the AC. But of course they take no blame and offer no help or insight, just "those things happen". Extremely disappointing. We will never be back to East Vancouver Automotive and suggest everyone else beware too! read more

Car repairs suck period! Costly repairs is not really a way I want to spend my hard earned money but what can you do? I guess you can just not drive. My 2009 Scion xB needed a new clutch. It was slipping badly and I was putting it off because I knew it was going to cost a crap ton. The previous place I took the car to wasted my time by telling me it was bad which I already knew and to pick it up because they did not have the equipment to do the job for my car. One day I was skating home from work and passed by East Vancouver Automotive which is a block from my home. I stopped in and was politely greeted and asked what can they do to help me. I told them my issue and within a minute they had a quote. This quote was $500 less than the dealership. So even though the repair is still expensive they did an amazing job mitigating the sting of repair cost. What I appreciated the no BS and honest assessment so I dropped my car off the next business day. They wanted to underpromise the expectation by stating up to five days. Four days later I received a call stating my car was ready. When I arrived they recognized me and had me out and on my way home within a few minutes. Sooooo how did they do??? The work was exceptional. The car runs like it did when it was brand new. I am very happy. This was truly service with a smile and totally overdelivered on their promise! I highly recommend this place and will use them for future services. read more

Not many reliable mechanics like the folks @ East Vancouver auto. Luke helped me out to fix my tire while every other tire shop told me they were too busy to take me in even tho they closed 2 hours prior . Definitely going back for future repairs or maintenance. read more

They stayed late on a Friday night working hard to fix my last minute problem. Awesome service and everyone I talked to was super friendly. Great place! read more

I have never been car saavy and most people would take advantage of that but not these guys. They have always worked with me to get the best deals & explained everything thoroughly so I knew what I needed done to my car. My entire family goes to them for anything from oil changes to tires to other car needs. Highly recommend. read more

This place is a joke... prior to the owner Larry passing I could trust the service was genuine but now that Larry had passed thr owner Jeremy is in over his head! Jermey broke my wheel cover (larry was alive when this happened) Jermey never advised me that he broke it and sent me on a wild goose hunt looking all over town for my wheel cover... after driving around and burning unnecessary gas I went back to Larry and asked if they saw it. Larry asked Jeremy and he states "oh yeah it broke when I took it off" ... Larry looked embarrassed and expressed he would replace it and also stated that he noticed when I pulled I was missing one othet than the one Jeremy broke and tried to be deceitful and hide.. Larry said "I'm going to order you two and apologized for Jermeys negligence. Well Larry passed 2 weeks after and Jermey ignored my calls and follow up inquiries... finally a man named Mark who no longer works there (was told he quit aftet 4 weeks of employment) told me Jeremy was not going to honor what larry promised before he passed! I advised Mark I would be sure to let the community know what kind of business they run and that they can not be TRUSTED! Mark saw my review's called me and said "we will replace them I will order them and put them on myself". 4 weeks passes I called once a week every week in between and was given the response that he is still waiting on the warehouse to deliver the wheel covers. Finally after 5 weeks I am told Mark Quit.... I asked for a call back from Jeremy and called every Wednesday for e weeks... not once has Jeremy called and now I have sounded off to the community that this man and company can not be TRUSTED! I field a complaint with the BBB and will continue to do so until this is made right! read more

Crooks. Quoted $700 for cracked radiator and I brought it to another mechanic in NE Portland who charged me $85 for a broken temp sensor. Get mechanics who diagnose the problem correctly. Not using them again. read more

Went in for a simple oil change. Like every shop, they look for problems. Okay, that can be useful. However, what East Vancouver came back with is a long list of repairs costing hundreds of dollars, 90% of which I did NOT need at all! For instance, I just had my engine rebuilt, and they said I needed a gasket -- really? The gasket has maybe 5K miles -- give me a break. I ignored all their "advice", taken the vehicle to other shops for subsequent oil changes, and the other shops found nothing wrong. Hmmmm. I'm not coming back here read more

These guys recently fixed the ball joints on my Volvo. Their price was $200 less than the estimate from Les Schwab. They are knowledgeable and courteous as well as reasonably priced. read more

Larry, Jeremy, Jesse and team are the best !!! I have 3 older used cars so I need a great mechanic and East Vancouver is the best. They will tell you what is wrong not just fix everything that it could possibly be. I strongly recommend East Vancouver Auto as they have never let me down. read more

honesty seems lost in this profession. but the guys at east Vancouver are honest, quick and professional. do not consider anywhere else. I even scheduled a tune up for the following week after they fixed my issue so well. read more

WORST REPAIR EXPERIENCE EVER!!! My truck ran and started fine before I brought it to East Vancouver Auto it just had a slight coolant leak on intake manifold. When i picked truck up from shop and drove maybe two miles the check engine light came on and it started to run terribly. Upon returning to the shop they found they forgot to plug in EGR valve along with various fasteners missing and a missing cover panel under my hood. They also broke electrical connectors and said nothing. When asked about it they blamed it on age. My truck still ran terrible. They had the nerve to send me on my way. I returned two days later because truck ran even worse and died at intersections. They said they would diagnose. The next day I stopped in to check on truck. They had not even touched the truck. Jeremy the owner said he would take it for a drive. He called later in the day saying he had not done anything and the truck runs great. At the shop i started truck and it idled very rough.I showed it to Jeremy he stated he didn't have enough time. I thought this was odd being as he had called and said it was done but now he didn't have enough time. Now my truck runs terrible and they can't find the problem. AVOID THIS SHOP!!!!!! read more