Thank you BCC Restoration! We had pipes break in February 2023, it is now October 2023. We hired…read moreBCCC Restoration company to repair and remodel our home after it was damaged. From the very first, they showed up, they were very professional, they took pride in everything they did, from drying, the house out, tearing out wet sheet rock, replacing the hardwood floors though out the house! Replacing the tile, and trim, packing out the house. We would recommend BCC and the crew, Foreman Mike Harbaugh, Dave Hollomon, Edgar, Mondo tile guy, and everyone who helped pack our personal property out and back into the home. Thank you all so much!

Although our project was completed and I am happy with parts of the finished work, the process was…read moreone of the most stressful and frustrating experiences I have had as a homeowner. Before choosing BCC, understand that I was required to sign a contract before receiving the full restoration estimate. Once the estimate was completed, backing out could have required paying a percentage of the project cost. It then took months for BCC and my insurance company to agree on the reconstruction scope and pricing. By that point, changing contractors would have meant starting over and leaving my family without a functioning kitchen even longer. I did not feel I could realistically walk away. Communication was inconsistent and unclear. I repeatedly had to request explanations, updates, documentation, and cost breakdowns. I often felt I was piecing together information about my own home and expenses. The countertop issue was a major example. I communicated in writing which countertops I wanted, but the change order used only a generic description. After signing, I learned BCC had priced different materials and made vendor decisions without clearly explaining them. Getting the countertops I originally requested cost approximately $2,000 more and caused delays. BCC did not meaningfully address either issue. Throughout the project, I also struggled to get an itemized breakdown of insurance payments, BCC charges, credits, material changes, and homeowner upgrades. Even at the end, I received broad descriptions and totals rather than the detailed costs I had repeatedly requested. Billing issues are still ongoing. BCC is seeking additional plumbing costs, but when I requested the plumber's supporting invoice, I was told it would not be provided until my insurance approved the charge. I find it unreasonable to be asked for additional payment without receiving the supporting documentation. I also had to identify and request corrections for workmanship issues. By the end, I was documenting defects with photographs and painter's tape because I no longer trusted that problems would be caught without my involvement. What should have been the relief of restoring our home after water damage became months of uncertainty, frustration, additional expense, and stress. My biggest takeaway is the lack of transparency and communication. Information about materials, vendors, change orders, costs, and billing was often unclear or incomplete, and I frequently had to pursue it myself. This ultimately destroyed my trust in the company. I wish I had understood these issues before signing. If you are considering BCC, read the contract carefully, ask about termination costs, require specific products and vendors in every change order, and request detailed documentation of insurance funds, upgrades, credits, labor, materials, and subcontractor charges throughout the project. Although your home may be restored, based on my experience, I would never choose BCC again.

My water heater had leaked and 5 days later I saw a water Mark on the ceiling below it and the…read moreupstairs bathroom. I'm a first time home owner and I kinda panicked for a bit. A friend recommended I call Manny and his team. I'm so grateful I did! From their coordination and negotiation with insurance to organizing with contractors to get the job done to helping me pick out tile for my new shower, they were so efficient and paid close attention to detail ensuring things were done right. And they were so lovely to work with! Just very genuine and kind people. They turned the whole nightmare into a fun experience as we took advantage of the opportunity to remodel our bathroom. I'm very happy with the end product and highly recommend them!!

I had a bad leak and called them, requesting their service spoke with them on the phone explaining…read moremy situation and they never responded to my request.

We had a great experience with Harbaugh Restoration. Their team was quick to respond, professional,…read moreand very easy to work with during a stressful situation. They explained the process clearly, showed up when they said they would, and kept us updated throughout the job. It's clear they care about doing things the right way and making sure everything is handled properly. If you ever find yourself dealing with water damage or a situation that needs mitigation, it's reassuring to know there's a team like this in the area. Highly recommend Harbaugh Restoration.

These guys are wonderful to work with and did an outstanding job on my water damaged bathroom and…read moreadjoining bedroom.

Eagle Restoration provided immediate response to our urgent needs in our home over the last few…read moreyears. This company held the highest professionalism, on time, correct process, clean up, communication, the list goes on and on. A lot of companies will cut corners to do a quicker and cheaper job, but isn't always the safest, this company is the opposite and does the job correctly every time. Highly recommend!

I went with eagle restoration originally after seeing all the 5 star reviews and a quick response…read moretime. I unfortunately am paying for things out of pocket and while reviewing the estimates and invoices sent I've been over charge. I was originally told I was charged for three service days when in actuality it was only two. I was charged for an estimate when their website says it offers free estimates. I would frankly never use this company again or recommend them to anyone else in the area. I would recommend summit restoration.

Excellent customer service Highly recommend. We appreciate them so much. Good quality work at a…read morefair price. All my HOA members uses them now.

Brandon and the team at Next Gen were great. Bradley did a thorough review of the water issue in my…read morebasement and offered some options for remediation. When I realized that I could do part of the remediation myself, the team was kind in answering all of my questions about how doing some portion of the project myself would affect the overall cost, which was great. Highly recommend!

My husband and I were putting in a new gas fireplace, and when the old fireplace was removed, we…read morediscovered water damage. Performance Plus found the leak, fixed it, restored the drywall and paint in absolutely no time! They have to be the most helpful, easy to work with, compassionate company I've ever worked with. I would rate them higher if I could!

My Project Manager was James Harman, He was remarkable throughout the full process. I had water…read moredamage and my insurance and mortgage company were involved. When i had anxiety because of this being my first time to deal with such devastation to my home he was there to calm me down with reassuring information on the progress. James was great at communicating with me and all he different contractors that were needed to complete the job. He was able to balance out the schedules and keep on top of any obstacle that reared its ugly head during the operation. I cant say enough about James and the asset he is to the company. When I needed help with the paperwork from the mortgage company to get everything going Jess and Sheri, the office staff, were there to help me get this done in an efficient and timely manner. I am impressed with everything about this company and am glad they were the one that helped me through all of this, and I will refer them to anyone who needs a good restoration company. Such a good business is hard to find.

I requested a quote to get rid of mold in my attic. Their Yelp Profile says replies within 10…read moreminutes, but it took hours. The person that came out was super friendly, professional, and took much more time than the other 4 companies. He was very transparent on their work. But they lacked competitive cost. Dryworx was 890% more expensive than the most expensive of 4 other estimates!

We came home from a relaxing weekend trip only to discover a squishy kitchen floor. Water from a…read morelow and slow leak had seeped under our laminate flooring, causing the whole surface to swell and buckle, even displacing some cabinetry. A neighbor recommended calling DryWorx, they responded very quickly, sending out a tech right away to assess the damage. Then, over the next several days, two very professional technicians, Taylor and Casey, worked quickly and diligently to remove damaged flooring and cabinets. Project Manager Darrell kept us well-informed and was incredibly quick to respond to our questions and concerns. The service provided by DryWorx was exemplary in every way, from the efficiency and thoroughness of the work performed, to the outstanding communication and customer service. If--unfortunately--you ever have to deal with water damage, call DryWorx immediately!

Very frustrating. Poor communication. Took much longer than promised. Some of the workers he…read moresent did not seem to have the skills to do what was expected. Have a list of about thirty items that needed redoing.

The worst communicators. Contracted with them November 11, 2025. Requested I pay for tile and…read moreflooring 2 weeks later to 'special order'. I had so many questions about product and warranty. Rick had no answers but demanded the money. I paid the money and today (December 29, 2025) I checked with flooring company about the order. It was never placed. He kept saying start date was 'Monday'. On Tuesdays I'd call him asking for an update and rarely would get a reply. I've requested a refund for lack of service e and product delivery. He yelled and said I was trying to trick him because he claimed the order was placed 4 weeks ago. Looks like I'll be going to court for a refund.