We were highly impressed with the work USA Restoration did with our home being restored after…read moreflooding in our house. Each crew for each phase of the project did an amazing job on restoring our home. Ion and Arthur did the finish work and were meticulous in their work. David ran the project and steered us through the insurance process and scheduling of the work. We highly recommend USA Restoration for you restoration needs, if we could give 6 stars we would. Bruce and Linda Ryderwood WA

Our special needs son decided to turn on our bidet in the bathroom on Easter morning. We got an…read moreEaster surprise of a flooded master bathroom right smack in the middle of the holiday. We called USA Water Restoration and Elijah's team took over. They were there starting to dry out the "dirty water" and put everything in motion to get our insurance involved. They guided us with perfection as we were able to navigate that crazy process with almost no hiccups. So many of my friends have had multiple insurance problems in these circumstances. The end product was amazing. We went from an outdated bathroom to this- it's like living in a spa now! 5 stars recommendation with zero zero reservations. You'll feel like your brother has moved in to take over and help.

We had a water leak in the subfloor of our kitchen which resulted in us needing a restoration…read morecompany. Kyle and his team were professional, friendly and efficient with their service. But who really shines is Sierra in accounting. She went the extra mile trying to negotiate with our insurance company. She was patient and resilient and a pleasure to work with. We really appreciate all the hard work that this company did not only to help us resolve the issue in our home but also with negotiating with our insurance company to make sure that they got paid.

Pray that your insurance company does not deny your claim, because their prices are way out of…read moreline. I was able to get a complete French drain solution for less than what they billed insurance for just mitigation (a one time pump-out of a 10'x10' area). Then prepare for the accounting group to hassle you daily for payments that are not yet due (see other reviews). Do what you want, but consider yourself warned.

Nate came out and gave a very fair bid the day after I reached out . I was a bit finicky in my…read morerequest and they accommodated me very well. They were able to come out the very next week and made quick work of the crawlspace insulation. They were even able to get areas I didn't know existed. Overall, the office communication, speed of delivery, pricing, and customer service was A1. Will be using them from now on.

We bought a house but the crawlspace was all sorts of messy. We needed a whole new vapor barrier,…read moreinsulation on all our pipes, one of the ducts was crushed, rodent poop everywhere... New Leaf completed a thorough inspection (they were actually sent by the seller), provided a fair bid, and were gracious enough to offer a payment plan. When they came to do the work over the course of three days, they were hard working and cleaned up after themselves. One of my favorite things, though, was overhearing someone telling the group these encouraging things like "diamonds are made from pressure!" Just thought that a company that supported their people was a company everyone should support. Our HVAC contractor was also super impressed with them! Would 1000% hire again. I swear our house immediately got warmer because of the insulation!

Tim C. arrived on time and was professional and respectful of our home throughout the visit. He…read moreconducted a thorough roof inspection, clearly explaining his findings and providing helpful photos. He was easy to work with, and I would confidently recommend his services.

A hose on our water heater leaked and caused a bunch of dmg on the garage wall. It was a few days…read morebefore we noticed, but because of the hot water, the mold was all over that area. Called Dryworx and my home insurance. They got everything for my insurance company and dealt with them directly. The insurance initially try to say the damage looked to be months old, but Dryworx was able to get enough pictures and proof to show it was only a few days old (hot water made things look like it's been leaking for months). Glad I didn't have to deal with the insurance company alone. Because the issue was behind the water heater, we had to get a plumber involved to move it and Dryworx handled all of that. Drywall was removed, everything was dried over a few days, then patched up. Looks good as new. Better even. I had to change the payment method on them a few times and they were very accommodating. Everything was easy to schedule, everyone was always on time and didn't leave any messes or damaged anything. All in all, glad I found them on here. Thank you, Dryworx!

The Dry Time team including Matt, Anthony, Cole and Patrick were quick to respond to our request…read morefor drying out our crawl space after a leak was discovered. They are knowledgeable and pay attention to detail. They are kind and professional. We really appreciate their calm professionalism responding to our sad event.

Patrick, Andrew Anthony and Cole did a phenomenal job! They came on time, and were professional,…read moreefficient, and took care of the entire situation in a timely manner. Additionally, they placed protective plastic on everything so all stayed neat and clean. I can Highly recommend DryTime Restoration!

Several items received from the business were damaged, mold was found on items, along with broken…read morestraps, and unraveled clothes sent for cleaning. After attempting to resolve the issues with the company via email, they falsely claimed fraud for inventory lists they provided and items they sorted through. The services received have been very unprofessional in an already traumatic situation.

The companies technicians were wonderful. packed up, clean up and stored…read moremy belongings like it was there property. I would recommend them to anyone that needed help with cleaning or restoration.

We had toilet overflow upstairs in Sept 2025, Bcc came in and took care of everything for us,…read moreinsurance included, I am not easy to please but Jody did just that, I changed the vanity top and it was a problem but Jody got it fixed, the plumber that came in,Tim, was also pleasant to work with along with the painter and even the drywall guys.I would definitely use them again you can't go wrong. Thank you BCC

Is it a red flag for a business to only have a few reviews, and they are all five stars? YES. Yes…read moreit is. We had a terrible time trying to work with these folks. They are dishonest, and will do everything they can to sell you on their work, and will try to get every last penny they can out of you. Beware. They convinced us to work with them even though our insurance company did not recommend them. They told us that if we went with a recommended company they'd be hard to work with and would nickel and dime us, while THEY would be on our team. They claimed they know all the tricks to get insurance to give us what we want. Which, this part is true, they know tricks to get insurance companies to give them money. They then tried to convince us that the change we requested would cost a lot of additional money, to get even more of dollars out of our pocket. These guys totally failed us once they had secured our deposit. We had to fire them, and then haggle with them to get any of our deposit funds back. They never showed us an itemized receipt for anything, and initially tried to get away with not giving us a red cent back. Unprofessional doesn't even begin to describe it. They fired multiple crew members, including the one guy we liked and trusted. We had many instances of people not showing up when we had set appointments and being completely unreachable. They left my home a huge mess and tried to take so much money from us. They gave us inflated estimates to start with, and then kept asking for more money when none of the work had been done. I am shocked they are still in business. Go with ANYONE else. Dishonest. Every negative contractor stereotype fulfilled. They also own Robinson Restoration so don't use them either.