**Absolutely amazing!**…read more Riley Reed, I just have to say thank you, thank you, thank you! The floors look absolutely amazing. The guys were so thorough and did such an incredible job. My husband even pointed out things they fixed that the other company definitely did not like tacking down boards that had been causing squeaking. We couldn't be happier with how everything turned out. After two years, being able to finally unpack and enjoy our space is going to be so wonderful, especially with the holidays right around the corner. We were so impressed with their work that we plan to hire the same company to continue the flooring through our living room and dining room. Thank you again for doing such a beautiful, thorough job. We truly appreciate it more than you know!

I'm genuinely confused by the positive reviews because our experience has been incredibly…read morefrustrating. I've managed several renovations over the years, including projects remotely, and this has easily been one of the most disorganized and painful experiences I've dealt with. Our project has been ongoing since March, with seemingly endless delays and very little progress. I understand that insurance involvement can complicate timelines, and we've tried to be patient. However, we eventually signed paperwork agreeing to self-fund the project specifically to eliminate those obstacles and get the work completed. Despite that, the delays have continued. Communication and project management have been incredibly poor. The team has been consistently unresponsive, has confused our project with other jobs, and has repeatedly sent subcontractors to our home who either had no idea what they were supposed to be doing or arrived with a completely different understanding of the scope of work. Based on conversations with various people who have been in and out of our home, I've gotten the impression there may have been some internal management changes, which could explain the disconnect. Regardless of the reason, the lack of organization, communication, and accountability has been unacceptable. It genuinely feels like no one is overseeing the project, and we've been left to constantly follow up, clarify details, and coordinate work that should be managed by the company we're paying. Remediation is already a stressful process for homeowners, and the last thing anyone needs is a company that makes it significantly more difficult. After months of frustration, I cannot recommend this company and would strongly caution others against hiring them.

Outstanding Service and Exceptional Work…read more J&R NW Construction has been absolutely outstanding! I own a rental property in Oregon but live out of state, so finding a contractor I could trust from a distance was especially important. I interviewed several contractors through email and text, and J&R stood out immediately. They were by far the most responsive, professional, and trustworthy from the very beginning. As a widow, making these kinds of decisions on my own has been challenging. My late husband owned a construction company, and had wonderful contacts I could always rely on. Since losing him, finding that same level of confidence and trust has not been easy. Julio, the owner, has been incredibly responsive, understanding, and dedicated to getting the job done right. The team has been punctual, dependable, and their workmanship is impeccable. I couldn't be happier with the experience. I feel very fortunate to have found J&R NW Construction and would wholeheartedly recommend them for anyone looking for a contractor who genuinely cares about their customers and takes pride in their work. They have given me peace of mind, and that is priceless when managing a property from a distance!

Hello Julio, I hope…read moreyou're doing well. I understand and respect the responsibilities that come with operating a business. However, I would like to bring a serious concern to your attention regarding your company's hiring practices and compliance with employment and tax regulations. While professional certifications and business licenses are important, they also come with the responsibility of ensuring that all employment practices comply with federal and state laws. I have received information indicating that an individual named Heriberto (Erick) Rodriguez, who can be reached at 971-516-8873, was allegedly hired through your employee Fernando and compensated outside of standard payroll procedures. I was also informed that this individual may not have legal authorization to work in the United States. If these allegations are accurate, such practices could potentially constitute violations of employment and tax laws, including improper payroll reporting, failure to withhold applicable taxes, and employment eligibility verification requirements. Depending on the circumstances, these violations could result in significant financial penalties, investigations, and potential consequences for your business licenses. I want to emphasize that my intention is not to make unnecessary accusations but rather to address concerns that I believe deserve your immediate attention. I would strongly encourage you to review your company's hiring and payroll practices and ensure that all employees are properly documented and compensated in accordance with applicable laws. If the information I have received is inaccurate, I welcome any clarification you may wish to provide. However, if these practices are occurring, I strongly recommend addressing them before they lead to more serious legal or financial consequences. I believe that anyone operating a business should be held to the same professional and legal standards, regardless of the size or success of their company. Thank you for taking the time to consider these concerns. I look forward to your response. Hopefully you don't delete this next time

These guys are experts in their field, professional and courteous. I couldn't be happier. 10/10…read morerecommend.

Service seemed to be good until there was miscommunication. Then explanations changed?…read more We asked Your Crawlspace Guys to come back out after they worked on a wall, but it was still showing movement- we were told that they didn't know the problem was to the extent that it was(1 inch cracks appearing throughout as time went on in the summer) didn't know so much shifting would occur, and didn't have the tools needed to truly fix the problem, but that it would be a reoccurring issue due to the groundwater levels and yearly settling. Other back and forth continued for some time, and once a dissatisfactory review was posted online, their explanation changed. It changed to they knew the issues at hand, but they weren't hired for THAT, so they didn't fix it. Instead of acknowledging my complaints individually, the owner places blame on me and apologised for ME "being unrealistic" - AFTER THEIR OWN WORK INVOICE SAID IT WOULD DO SOMETHING THAT IT DIDN'T. They also claims they did the work for the sellers, and not even me and my partner....as the estimates, and invoices have my name listed on it, as well as my partners(name highlighted in green on attached photo). If they really didn't do the work for us, I would have expected him to hit back with "I couldn't find you in the system" like they have on other negative reviews. I also would have expected them to decline to even come back out to our house, if that was the case. The owner also claimed the company replaced a vapor barrier for me at some point, maybe they meant at closing?? but their response made it seem like they did it as some sort of courtesy sometime after the intial work was done. They either failed to communicate yet another thing, or they made up info to try to make a negative google review look better. We might never‍ know lol. They have so many positive reviews that our experience truly has us scratching our heads as to why our experience has sucked. If my partner worked on someone's car, but the same car came was back within 6 months, with even more issues, and all he had to say "sorry your car is failing, but I didn't know it was going to get to THIS extent, and I don't even have tools for this", he would still be held responsible in his position. It's been nothing but a headache for the last year, I can't go into my garage without feeling frustration and wishing we had gotten bids elsewhere instead of taking the route we did. I recommend going elsewhere for foundation specific issues(they do fine with crawl space work), especially if you're getting work done before closing/using escrow. That, or make sure to physically be present during all conversations and scheduling regarding what's needed so that questions can be asked and stories, blame and explanations can't be shifted later.

My husband and I woke up early on a Monday morning to water coming in the ceiling of our garage…read more It turns out that our roof was leaking into the attic and making its way down. I called my insurance company, and they told me to have a water remediation company come out right away to start the dry out process to prevent any mold from forming, and recommended Servpro. I called our local Servpro branch, and they were courteous, professional and helpful from the very first phone call. They not only answered all of my questions, but they were able to get a crew out to my house in less than two hours to start drying it out. They assisted me with getting the asbestos testing performed (which is required in all homes built prior to 2004), performed all of the necessary demo, setup heaters and dehumidifiers as needed, and did all the cleanup when they were done. They also touched base with me regularly to let me know what was going on, and someone came out to my house every day during the dry out process to check on the progress. I felt well taken care of, and didn't feel like anything was left up to chance. Overall, I was VERY impressed with my experience with Servpro, and would definitely recommend them to anyone looking for water remediation services. In addition, I would like to give a special thank you to Jamaica who was in charge of overseeing the entire job. I feel like she went above and beyond to make sure that our home was well taken care of and that all of my (many) questions were answered, even going as far as to give me her cell phone number so that I could get a hold of her directly if any issues came up. Thank you, Servpro for a job well done!

Thomas came highly recommended from a sister property of mine in Gresham. We have a leak in one of…read moreour units in Vancouver. I called him tonight he was boarding a plane in California. He still managed to get a crew out here and take good care of a toilet leak coming from the top floor Rodney brought in 4 dehumidifiers to our resident with asthma. The former company wanted to tell us not to have fans going and only sprayed. He didn't left the carpet or peel the baseboard back They will be checking on the padding. We have one happy camper tonight! She'll sleep much better and breathe much better. Thanks Thomas and Rodney.

I just moved into a new home in Lake Oswego and reached out to Cloud 9 for a carpet cleaning. They…read morewere very responsive and provided a quote in a timely manner. On the day of the service, they called ahead to let me know they were on their way, and they showed up on time. The technician did a great job of explaining what he was going to do, and did an excellent job with the entire house including spot cleaning of stains. As someone with a young child in the house, I appreciate that Cloud 9 used a cleaning solution that is non-toxic, and dries in just a couple of hours.

My experience is the same as most other's who left bad reviews. I hired them for a four hour clean…read moreafter our tenants moved out. They sent multiple people and then charged me for 10 hours. After 10 hours a house should be sparkling clean. the kitchen cabinets were not even touched. The backsplash was still dirty. The appliances were not cleaned. I'm not sure what they did for ten hours but it wasn't clean. It's clear they pay for good reviews. I would avoid at all cost.

I was very worried about having a bad mold problem in my rental, but after my first meeting with…read moreMatt and his team at GPS, my mind was put at ease. It was obvious from the start that the GPS team has extensive knowledge, experience and a thorough and effective method to eradicate mold. They worked quickly and were done ahead of schedule with mold removal. I would definitely recommend Global Prevention Services to anyone battling mold.

We do not recommend Biodynamic. While the technicians on site were competent and professional, the…read moremanagement failed us. Our project manager and office assistant working on our project both left the company at the start of our job. On day 4, a new project manager arrived, shut the job down and instructed the technicians to pack everything up, leaving us with no drying or air cleaning equipment. Their explanation: they were "unprepared to continue". The Techs had already uncovered mold and were removing additional drywall to determine the extent. Only after we expressed concern for letting the project sit, was there an effort to follow up with us sooner than the timeframe they suggested we speak again, which was 4 days later. They subsequently told us we needed a structural contractor to continue. After discussions with insurance, and to no avail, trying for weeks to get documentation of the work completed from Biodynamic along with invoicing, we hired a different remediator. We now know what really was possible from start to finish, what really needed to happen, and it didn't involve a structural contractor. With the new remediator, protocols, equipment, attention to detail and care for the customer was seamless, knowledgable, comprehensive and respectful. Almost 3 months later, we received a final invoice from Biodynamic with payment due in 7 days. By that point in time, the second remediator had finished all the work and had billed us for the total completion. Before paying the Biodynamic invoice, we wrote them summarizing our experience and the disappointments along the way and asked for a response. We never heard from them.

First thing I really liked, he answered the phone when I call. I was very happy with the price to…read moreclean out all our furnace vents and system. Including bathroom fans and dryer vent.Two guy's showed up on time. They were personable with good attitudes. Took the time to answer any questions. As you can see I was glad I had the dryer vent done. I will definitely be using them for other cleaning services.

Sean is amazing and does a very professional job, easy to understand and work with…read more His attitude, attention to details is extraordinary, I was very impressed with his ability and work quality.

Kevin from Trails Restoration was fantastic. He came over ASAP and was very patient while helping…read moreme diagnose a leak from the upstairs shower down to our kitchen below. He was honest, easy to talk to, took the time to walk through everything with me and gave me a ton of helpful tips to keep us dry! I highly recommend him to any of our friends or neighbors, and he'll definitely be our go-to guy if we ever run into water damage issues again.

Aaron is one of the most knowledgeable, honest, and kind people I've met. He ended up telling us…read morethat we could address the issue ourselves -- after others tried to upsell us. Great communication and on time as well. Highly recommended.