This place is awesome. Well organized and clean. Office manager was very helpful and specific on…read morewhat we were getting and how it worked and how billing was handled and when. She gave us several options on sizes and showed us the differences. We never have problems getting our massive amounts of stuff to the second floor. We love the security and controlled climate. Would recommend certainly.

excellent customer service Aelsom answered all my questions plus gave info on what I neededread more

Leased an outdoor unit for 10 months. Came back to find about 10-20% of my furniture had water…read moredamage due to the unit clearly leaking - there was water stains on the floor, too. They said I had to work directly with the insurance company and wouldn't let me leave the damage merchandise there unless I was willing to continue to pay the $236/mo. No thanks.

Had some stuff here for over a year. Good prices, safe ans clean. Only complaint is the hours. I…read morewish they had been open more. I love Bob that works in the front office, he reminds me of my grandfather.

Great place, very well run and clean and nice staff. Denisse, who helped me was AWESOME, super…read morefriendly, intelligent and kind. Highly recommend this business!

I rented here from 2018 until 2021, and the Managers changed but all of them were kind and…read morerespectful. I needed more space during that time and they were quite full but they did manage to find me the right size space that fit into my budget. They didn't have any discounts to offer, but the value of the spaces I rented was well worth it. I had also rented U-Haul trucks when they used to have them. They don't have them anymore, but my experience with their trucks was seamless and easy. I was able to get all my stuff moved in and the truck returned in one day. This Storage Facility is the best one I have ever been the customer of.

After a great deal of research, I went with Aviv Moving. I have never had such an easy move. If…read moreyou want a hard working crew and excellent customer service - look no further. I moved into a 4 br home from a 4 br apartment. They were careful, professional, and upbeat. Hard to do while hefting heavy antiques and many boxes. Worth every penny of their very reasonable rates!!!

Probably fine if you don't have nice furniture. They tried to dissuade me from insurance the first…read morehaul, and i got anyway, so they left my nicest pieces for the next round. Got talked out of the insurance the next time - one antique is missing a full drawer- another has a huge chip out of the front. Nobody has called me back about this. They also spent hours trying to convince me it was impossible to remove two pieces of furniture from my home, saying the house must have been modified (it wasn't). The house did not get built around the furniture. FINALLY (and probably $700 later) they got the furniture loaded.. shocker that it actually did fit out the way it came in They also labeled nothing. I've moved over 20 times, even abroad, and have never experienced such negligence BEWARE Angi is over for me as well. Can't trust, clearly

We hired Big Foot Moving to help pack and load containers since we had a delay between moving out…read moreof our house to our new house in a different state. Mike from Big Foot came right out and was really helpful on assessing how much stuff we had and how many containers we would need. He followed up quickly and his pricing was reasonable. Before the moving day, his office called to confirm the date. The day of the move, the crew called when they were on their way and gave an accurate time of when they would be there. The crew was also outstanding. Very professional and careful with our items. They took care when moving the larger items thru doorways and halls to not damage anything. They did an excellent job packing the containers and fit more items into the first container that I expected but did so in a safe way. I highly recommend Big Foot Moving to anyone looking for a careful mover with good people and reasonable pricing!!

they have no responsibility, after they tear down my furnitures, and they said my furnitures have…read morebugs, they r not gonna move, okay, I understood, but they just left my furnitures in lobby, and I had to move them back. Don't ask them to move! I just talked to my landlord, they were frustrated as well, they promised they will not recommended this moving company to anyone else. Hundreds people live in this big building, no one had my situation before. Thank you big foot! Have a great day!

Finding a unit at Value Store It has been one of the most pleasant storage experiences I've ever…read morehad. Kenny, the manager, is one of the kindest and most patient customer service representatives I have ever encountered. Kenny showed me several units, answered all my questions, and even helped me think about which unit is best suited for me instead of just going with the higher priced unit. You can tell that he really cares about his customers rather than other storage companies who just want to make a buck. He even stayed an hour after closing time to show me more storage units because I couldn't make up my mind. I didn't even get this type of service at Chanel! The storage units are well kept, clean, and well ventilated. The prices are just as great as their customer service. If you're thinking of renting anywhere else - don't. I couldn't stop raving about this place to all my friends. Corporate, if you're reading this, you seriously need to give Kenny a raise. I've never met anyone more dedicated to his job. Get off yelp and call them already!

This storage facility has been absolutely fine to have as a back up for holding large items. Not…read moresure why they decided to hire a rude and condescending person by the name of Richard. If you are late with your payment, prepare for the judgment and doggery as he is so much better than you, the actual customer that pays for him to eat. Wouldn't recommend to anyone. Two days after making full payment and still no access to my unit. Couldn't be paid to deal with Richard again. Today, he took screenshots of my personal information from the company terminal. Referred to DHS.

My move was perfectly orchestrated by Flavio - his estimate was spot on. Andrea confirmed…read moreeverything amd put me at ease and Jimmy's team flawlessly executed the move and spared me from having to move to smaller sized bed due to narrow stairwell! They made it all work!! I would highly recommend them!

I had a great experience with gentle giant- would highly recommend them for any move you have…read more Professional, arrived on time, and hussled the entire time. Took wonderful care of our furniture to ensure nothing was broken or lost. 10/10!

I had a great experience with Yellowbrick, and I can't emphasize it more. I've kept my things in…read morestorage places outside of Boston for years now, but this past time I wanted something closer to the city, and I was only renting out for a month. They gave me a pretty good deal, if you're a student ask about special rates, and it was about the same rate as I had been paying. Another plus is that they'll let you use your own lock, which I've found to be rare in storage units, and the facilty is very clean, and I found it to be pretty well lit for a storage unit. Yellowbrick is in a narrow alley, and has multiple levels, however that wasn't too big of a hassle. The staff was always super friendly, especially Trevor, who ended up helping us back out of the ally in a big truck and stopped traffic for us too. If you do have a bigger vehicle definitely be aware that there could be some problems. When I was moving out of the storage unit I used their new delivery service. It was $90 but I found it to be worth every penny. They delivered to me on Labor Day, and generally seemed to be working that entire weekend and really flexible. The guys were very friendly, on time, and incredibly helpful. They were so wonderful, especially as I was all by myself trying to move a carload of stuff. If you're looking for storage near Boston, I would say this is a great bet.

This place is great…read more The place is clean, the prices are great, and the guys I dealt with (Tom and Fred) were very nice. I've read the negative reviews, and they are unjustified. I went there on a hot day and the inside was nice and cool. Is the entrance spacious? No, but that didn't stop me from comfortably driving a 10' U-Haul truck right up to the door. And when I had to back out, Tom was great about directing me and stopping the traffic on Harvard Ave. As for the hours, they are clearly stated on the company's website. If you are literate enough to write a review here, then you should have no problem reading the clearly printed hours on the website. Is this place ultra-modern? No. Are the insides of the storage bins well-lit? No. But neither of those things is incredibly important (unless you're planning on illegally living in the storage unit). I've stored stuff at other places such as Brighton Storage and the storage wasn't well-lit there either. I'm not so crazy about the paint flaking off the brick walls, but honestly, there is absolutely no need for there to be paint on the walls. It doesn't protect things any better (although, again, for those planning on illegally trying to live in a storage unit, it might make you feel more at home). The other thing is that after you finish dropping off your stuff, you can go to S&I (probably the greatest Thai restaurant in Boston) on Brighton Ave. and stuff yourself. And then you can grab some brews at the liquor store on the corner. I don't know who the owner is, but as far as I'm concerned, Tom should be getting paid more. That guy turned an incredibly hectic and stress-filled day into something a lot less so. Great job!