I just left this location on what is a beautiful day and the place was packed. I had 17 Amazon…read morereturns. Granny no longer has an IPad. I was helped by Ramiro. He was such an awesome person. He was patient, professional and kind. He was extremely helpful and he did everything he could, to take other customers from the long line, to simultaneously help them as well. Hang on to him!!!? What an amazing customer service pro!

Customer service was exceptional! I went in needing to ship a stuff animal left behind during…read morespring break and both employees inside greeted me with a good morning. The gentleman that assisted me was quick and efficient with the service while not sacrificing top quality customer service personality.

Easy to drop off an Amazon return after I affixed the shipping label at home and packed up the…read morepackage. Received receipt acknowledging return package received.

Great service and packing. I had a large glass framed photo picked up from an auction house and…read moreshipped to me. It arrived in perfect condition. Thank you to Dawson and everyone at the store.

I use this place frequently. The people and service are awesome. So convenient and I'm in and out…read morein a matter of minutes.

Excellent Customer Service Had to come in twice (my fault)…read moreand store manager and the young lady at customer service saved my day !! Thank you so much !!

This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

Good for shipping but great for printing. The print expert Tacoma was so helpful with a last minute…read moreprint order! She gave advice about paper and gave me a few ideas for future jobs. They also do notary, since the bank won't anymore. Also the store is very clean and smells so nice now.

I moved into the apartments behind this business some months ago. Shortly thereafter, when I…read moreordered things online, I noticed that I could pick them up as an access point here. My apartments are often inaccessible due to others locking our entry door during the day, and I sometimes worry about things getting stolen. This takes care of both of those issues. Perfect. Imagine my surprise to have the cherry on top of cheery, lovely service every.single.time. I come in (which is fairly frequently). The business appears to be family owned, and they've got a litany of other services I wouldn't hesitate to ask for, if needed. Whenever I have a package to pickup, it's always quick, efficient, and with a smile- what more could you ask for? I'll be sad to move in a few short months, but I've appreciated these folks alot in the time I've been able to use them. Fair pricing, wonderful people. Thank you!

I feel like they swindle people by not explaining the situation. Paid for something that was…read moresupposed to be delivered on sat ( two day delivery, mailed out on Thursday) when i specifically indicated it needs to be delivered 2 days... we checked and cheapest was FedEx. We did have weather delay which i understand we can't do nothing about mother nature but package kept getting delayed. Still not delivered on Tuesday even though package was at the destination. The person at the other end had to go to the local center and they explained it was not sent as 2 day delivery. Called the mail center and they are explained it indicates it is a 2 day delivery but when they get delivered is fed ex issue, not theirs and i did not pay for 2 day delivery. That was never explained...I thought I was getting a good deal but apparently I was swindled... won't be using them.... should be honest with people.

Returning an item can cause a little stress when you have to follow a few steps, including paper…read moreinside and writing things on the outside. I wondered if the people would be annoyed. Mandy and Conner made the process fast and very pleasant. Mandy even wrote the order number and return code on a sticker and placed it on the outside. It couldn't have been easier. Thank you.

I've been a customer of this Postal Annex for more than 16 years! I've never had a problem with…read moreanything and have found the staff to be professional, cordial, and always extremely helpful. They will always go out of their way and go the extra mile for their customers.

I run my small through this location and they are always so on top of it! Super helpful, always…read morewilling to help me with my packages, and go above and beyond with my services! I am a PO Box holder and grateful I use them!

I made a 10:30AM notary appointment and received two reminders from UPS. When I got there I was…read moretold to register at a computer with a QR code, none was ever sent. The young woman working could not help me, said there was no notary coming in that day, and there was no one she could call to help. This created a delay and additional stress in completing court documents. They clearly advertise this service and have online appointment scheduling. Very disappointing.

I came here to laminate a few cards I had printed out on some copy paper. The ladies there were so…read moreamazingly helpful. One staff member (I can't remember her name) took the time to cut the cards and laminate them. It probably took her a good ten minutes but they only charged me for the laminate. $5. I really tried to tip for their time but of course they graciously refused haha. Amazing staff and mom and pop type customer service

"Excellent and fast service! The team is professional and dedicated, always ensuring everything is…read moredone perfectly. Thank you for your amazing efforts!"